King Billy Casino Review

King Billy Casino is an online casino established in 2017 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Dama N.V. and is registered under the jurisdictions of Malta and Curaçao. Last Updated: September 26, 2023.

usKing Billy Casino does not accept players from the United States.

4

Our rating: Very Good

8

usKing Billy Casino does not accept players from the United States.

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Review of King Billy Casino

King Billy is someone I'd expect to meet when visiting the local trailer park. In my mind I can picture a man with a vinyl cape wearing a crown made of Bud Light boxes. The creator of the brand and operator has other thoughts though, as their king is a white haired stud that would just as soon sire a child with your hot sister as slay a dragon. This Billy is the namesake behind King Billy Casino, which looks to see you testing your luck to take home some of the king's royal stash.

Software and game selection

King Billy is run on an internet browser-based platform known as SoftSwiss that loads and works all through your web browser, which is the standard these days. Through the website you'll register, deposit, play, and withdraw funds. The site is well-developed, very fast and easy to navigate, and you'll have no issues finding where you want to go. In addition to the standard desktop version of the site, you'll find a mobile version of King Billy Casino as well. The site looks good on your small screen, so unless your vision is that of a 100 year old crone, you'll likely not have any issues navigating on your phone.


The game library is near identical to the other SoftSwiss casinos. You have access to titles from the likes of Microgaming, Endorphina, Booming Games, Habanero, Yggdrasil, and more. The slot selection is the largest part of this library, with more than 1600 video slots to try out. With so many on offer you're bound to find some excellent titles like Terminator 2, Miami Nights, Playboy and others. However depending on where you live, certain game suppliers may not be available to you. For example there are no Microgaming games for Australian visitors. The titles can be filtered by developer and there is a fast search box function to let you find the game you're looking for if you already know its name.

Progressive jackpots are offered, letting you try to join the millionaire's club with prizes like the Mega Moolah Mega, which holds the Guinness World Record for largest online jackpot win, as of press time. Disappointingly, the list of progressive jackpot suppliers includes Betsoft (or BSG as they are listed on King Billy) which is a concern as they have a track record for ripping off a would-be progressive jackpot winner and offering unwinnable jackpots, among other transgressions. Our usual warning about avoiding all Betsoft games no matter which casino you are playing at applies.

Outside of slots, you'll find standard table games like blackjack, roulette, baccarat, and more. The real standouts here are the live dealer games, which are powered by Ezugi and Evolution Gaming. These live dealer games are the closest thing you can get to a land casino experience, and I prefer them, as they offer a slower and more realistic experience than regular online games, giving me more time to enjoy the game and of course making my money last longer!

Banking and customer support options

As I have come to expect from SoftSwiss casinos, I was able to deposit in both regular currency and Bitcoin at King Billy. The site maintains separate balances in each currency which means you can play fully in Bitcoin without converting to and from another currency. However sometimes need to switch around between your balances to play specific games, especially those that do not permit play in Bitcoin. You can deposit your money using credit cards, bank transfers, eWallets, and cryptocurrency. Payout times are very fast, especially using Bitcoin, with payouts processed as quickly as a couple of minutes after a withdrawal is submitted. There are withdrawal limits, so those who win staggering amounts may have to split up their requests.

Customer support is reachable through live chat and email. I reached out to the support team and was helped by a rep named Robert, and he helped me out with some bonus terms within about 20 seconds of hitting the chat button. I didn't test the email support aside from the usual automated responses and confirmations that you get when submitting a withdrawal, but I'd expect it to be as effective as chat, albeit slower.

Security, fairness, and responsible gaming

This casino protects player information by using SSL encryption, which is what I expect to see at every casino nowadays. This basic step is common sense, but there are still some betting sites that don't use it. We only recommend you play at casinos that protect your data with SSL.

King Billy now holds a license in Malta and Curacao. However, for jurisdictions covered by the Curacao license, it's far from being kingly as any regular readers of our reviews will know, this sort of license is only fit for a pauper. Curacao has no dispute intermediation procedures, no third party arbitrators, and an extremely "hands-off" approach to regulation. While it may offer some credibility to the casino in the eyes of unwitting players, it offers nothing in reality to players and should be viewed in that light. That is not to say that I found the casino to be doing anything wrong on untoward, but a reminder that Curacao licensing seals are worthless always bears repeating.

The topic of game fairness isn't really addressed at all by this casino, at least as far as I can see. The casino claimed to us that they have a 97% payout ratio, but I didn't see any data to back this up. And really, even if true, you can take a single payout figure with a hefty grain of salt as we all know that different games can have wildly different payout rates. What I would like to see is information on each game that lists its theoretical payout rate, and even better would be the actual rates for each month.

Some of the game suppliers such as bGaming, SoftSwiss' in-house game brand, support provably fair gaming which enables you to use cryptography to verify that the game results your receive are fair and random. On the other hand we know very well here at Casino Listings that games from Betsoft and Pragmatic Play (formerly TopGame), both available at this casino, have been found to not pay out fairly in the past. Caveat Emptor.

Responsible gaming does have its own page on the King Billy site, which is good, as other casinos in the family bury the information in their terms and conditions. A great point in Billy's favour is the extensive responsible gambling settings that players can control, such as cool-off periods, deposit limits, play limits, and self-exclusion. Many casinos don't make these tools readily available to players, so I must give credit where it is due.

Conclusion

King Billy Casino is par for the course in terms of what I have come to expect from a SoftSwiss casino. The game selection is good so long as you avoid the games from the likes of Betsoft and Pragmatic Play, it supports Bitcoin play, and the payout speeds are excellent. The operational side of things is where the casino can most improve, as their Curacao license isn't worth the paper it is written on, and the payout limits may be a little anaemic for those of you with larger bankrolls. I think King Billy is worth checking out if you are an experienced casino player, and especially so if you prefer to play in Bitcoin.

King Billy Casino Jackpots

These are the current progressive jackpots at King Billy Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

30 replies • Last post

Comments

caMumzy
NewbieNewbie
Joined: 30 Jan 2022
Posts: 1
Thanks received: 1
Rated this casino
30 January 2022 - 2:50am
#1

King Billy is the best out there! Everything you want they have Dash fast payouts large selection of games great customer service VIP program, I could go on and on! Very highly recommended! ❤️Kp

CL-Ed

maADALIGO
GamblerGambler
ADALIGO's picture
Location: SOMEWHERE IN NORTH AFRICA
Joined: 8 Jan 2020
Posts: 63
Thanks given: 44
Thanks received: 30
Rated this casino
17 June 2021 - 9:54pm
#2

The casino offering an excellent gambling services, i play at lots of good games since a few years from know, awesome bonuses for new players, your winning will sent to you quickly and verification are easy, the people in the live chat are helpful.

2 CL-Ed, CL - klaw

auAnkoolz Ytry
NewbieNewbie
Joined: 12 Jun 2021
Posts: 1
Thanks received: 1
Rated this casino
12 June 2021 - 10:28am
#3

I have been a loyal customer with kingbilly I've deposited more then actually winning and have always enjoy it until last week I was playing and was up at about $500 had gotten free spins on Aztec witch I didn't end up taking it yet because u noticed my money balance dropping with it did with 20mins hit zero cents couldn't make bets no more,I had recorded the whole incident on my partners phone so they could see it login in from kingbilly with screenshots every few secs showing my balance dropping they can't explain nothing to me,I went into my gaming history and showed a whole different slot I wasn't even playing where even on that game there were bets made from no money at all on that game aswell you can't make bets at 0cents

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CL-Ed

maRooster
Card SharkCard Shark
Rooster's picture
Location: Morocco
Joined: 28 Feb 2018
Posts: 194
Thanks given: 48
Thanks received: 103
Rated this casino
26 May 2021 - 2:11pm
#4

Among the Casinos operated by DAMA N.V. KingBilly is my favorite. I am very loyal to this casino, I deposit regularly even if I do not always win. what I find good about this casino is its customer support which responds quickly, also the bonus promotions with deposit. I sometimes receive free spins without deposit.
processing of withdrawals and verifications of documents is fast.

CL - klaw

ieadrianooo231
Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 625
Thanks given: 93
Thanks received: 218
Rated this casino
20 February 2021 - 4:26am
#5

This site offered ema secondary account after removing all accounts from the company, bit weary of re joining, i contacted support in regards to this matter hoping to hear back soon

CL - klaw

krcoolsongss
High RollerHigh Roller
coolsongss's picture
Joined: 2 Dec 2014
Posts: 2832
Thanks given: 2119
Thanks received: 1417
Rated this casino
28 October 2020 - 3:17pm
#6

I am still playing King Billy casino, once or twice a month.
King Billy is still a very good casino, but unfortunately, they don't provide NetEnt games any more for me, probably because of country issue.

I don't understand why some Softswiss casinos allow NetEnt for me, and some don't 😢

CL - klaw

uskylie333
GamblerGambler
kylie333's picture
Location: Somewhere in PA
Joined: 26 Mar 2014
Posts: 66
Thanks given: 21
Thanks received: 49
Rated this casino
28 October 2020 - 9:51am
#7

To be clear about one thing here.... we are on a public place of reviewing businesses and I find it very unprofessional for you to feel like that entitles you to give a review of me including private account information that I never expressed directly to your casino that you could use publicly. So while I have forgotten how much I've deposited here and you've so swiftly disregarded my privacy... that's now something that is very concerning to me being that you handle payment information and people trust you will not publicly discuss their account information without consent. I will not be back after this.

CL - klaw

auKing Billy
Casino RepCasino Rep
King Billy's picture
Location: Ukraine
Joined: 6 Mar 2019
Posts: 7
Thanks given: 7
Thanks received: 5
Rated this casino
28 October 2020 - 9:33am
#8

Dear Forum, dear kylie333,

First of all, we thank the reviewer for the good words regarding the range of games a player can find in King Billy. Indeed, the slots, table games and Live Games variety in the Kingdom is stunning and we invite all players to experience it firsthand!

However, regarding the dear player's win/loss balance we would like to make a correction here, as it has never been "hundreds of dollars" as the review states, but, according to our data, EUR 29 (deposited in BTC) for the considerable amount of time the player has spent in our casino.

And perhaps, if the player had stayed with us, luck could have been turned around, something that has happened many times in King Billy (see our biggest players' win: $204,000 on a single spin)! So, we kindly invite the dear player to come back, try her luck again, and perhaps honor us with another, more positive, review.

Thank you,

The King Billy Team

Representative of King Billy Casino

uskylie333
GamblerGambler
kylie333's picture
Location: Somewhere in PA
Joined: 26 Mar 2014
Posts: 66
Thanks given: 21
Thanks received: 49
Rated this casino
27 October 2020 - 6:52pm
#9

This is my mini review of King Billy Casino. I have deposited here in bitcoin a bunch of times and I always enjoy the choices of games to play (theres a lot of choices too). I do not believe that their loyalty program or their payout percentage is nearly anything to brag about. Of the many times Ive deposited here, Ive never been able to cash out anything. Of the hundreds of dollars I lost I believe they sent me a stingy 10 free spins in which won me $.87 which in retrospect feels more like an insult than a reward. I give the overall experience here at this place 3 stars because while its very fun to play here, its really not fun to have no chance of winning your money back or even more.

CL-Ed

caEvanoevanob1
NewbieNewbie
Joined: 24 Apr 2020
Posts: 4
Thanks received: 4
Rated this casino
16 May 2020 - 3:49pm
#10

Hey I spent actually over 2400 in serval days and didn't win a single penny in one game and never withdraw I got over 30 bonuses and none paid maybe 100$ few times that's it no winnings whatsoever 2 days ago I spent 800 in one day not a single win from the 800 I played 400 not a single bonus at 2$ bet and yesterday and today I spent over 1400 and also not a single pay many bonuses none paid I play at a lot of casinos and I'm a vip player at a lot of casinos and all pay and take this place doesn't pay there is many reviews about that I have review at google just go King Billy review and another person same thing said dry not a single win when he watched his friend joo casino pay I withdrawn 6 times there or 7 same as maneki casino but King Billy got many reviews regarding their slots got unfair policy so basically even if you spend 10k you won't win a penny I been gambling for 20 years I have a lot of experience with casinos and King Billy is probably the worst casino I ever played at not because I lost but their payout policy is almost a scam

I already closed my account play at joo casino if you want fair payout or maneki Casino trust me if I read reviews before I play here I would have saved my money

You have to read other reviews at sites even some sites rated this casino unfair payout with slots not people the site actually rated them

CL-Ed

auGenaLouise
FreerollerFreeroller
Location: Gold Coast Australia
Joined: 15 May 2020
Posts: 11
Thanks given: 2
Thanks received: 4
16 May 2020 - 3:39pm
#11

Hi Evanovenob, Are you saying that when you played the 1800 over several days that you never got a single spinning win? Or are you saying that, you never got a withdrawal payout over the days you played the with 1800. It is hard to fathom that you never got a snigle winning spin. If this is the case than you really should delete your account with King Billy and never go back.... Run as fast as you can and I ll be right behind you as you have successfully turned me off King Billy

caEvanoevanob1
NewbieNewbie
Joined: 24 Apr 2020
Posts: 4
Thanks received: 4
Rated this casino
16 May 2020 - 12:51pm
#12

I closed my account ar King Billy I have to say few good things and bad things the casino is good in terms of deposits methods withdraw for Canadians and a lot of games customer support always available however I I have to say few good things and bad things the casino is good in terms of deposits methods withdraw for Canadians and a lot of games customer support always available however I never managed to withdraw I spent over 2400 in less then few days in one day I spent 1k and not a single win and 800 previews day not a single win and I mean it not even a single win even when I get bonuses 0 payout I play at a lot of casinos and I have to say King Billy got the worst payout ever if you play slots I guarantee you 100% even if you spend 10k you won't win a penny they are set to 100% make you lose and trust me I play a lot and I know what I'm saying every other casino pays takes this one only takes cashback is so bad I spent 1800 I can't get cashback I have to reach level duke and even when I reach that level I can only claim 500$ cashabck which means 50$ to reach level duke you will end up spending over 10k maybe and the casino offer you as vip player cheapest bonuses ever seen they offer you free spins with max cashout of 75$ or free chips like 45$ with max cashout of 75$ I mean what's the point of a bonus if you can max cashout only 75$ sometimes they offer me 45$ and 80 spins I refused all the free bonuses I honestly do not recommend this casino for any slot player I played one game 1800 in one game same game not a single penny I won maybe 100 bucks or something after getting 20 bonuses and sometimes you spend 600 you won't get a single bonus stay away from slots believe me you might as well just go burn your money never managed to withdraw I spent over 2400 in less then few days in one day I spent 1k and not a single win and 800 previews day not a single win and I mean it not even a single win even when I get bonuses 0 payout I play at a lot of casinos and I have to say King Billy got the worst payout ever if you play slots I guarantee you 100% even if you spend 10k you won't win a penny they are set to 100% make you lose and trust me I play a lot and I know what I'm saying every other casino pays takes this one only takes cashback is so bad I spent 1800 I can't get cashback I have to reach level duke and even when I reach that level I can only claim 500$ cashabck which means 50$ to reach level duke you will end up spending over 10k maybe and the casino offer you as vip player cheapest bonuses ever seen they offer you free spins with max cashout of 75$ or free chips like 45$ with max cashout of 75$ I mean what's the point of a bonus if you can max cashout only 75$ sometimes they offer me 45$ and 80 spins I refused all the free bonuses I honestly do not recommend this casino for any slot player I played one game 1800 in one game same game not a single penny I won maybe 100 bucks or something after getting 20 bonuses and sometimes you spend 600 you won't get a single bonus stay away from slots believe me you might as well just go burn your money

CL - klaw

auHkatd Katd
Card SharkCard Shark
Hkatd Katd's picture
Joined: 6 Dec 2015
Posts: 167
Thanks given: 3
Thanks received: 147
Rated this casino
28 March 2020 - 9:54pm
#13

First i want to mention that King Billy does not look like other average casinos !It has great and inspiring name , great graphics and concept that attracts every demanding customer like me , and great story telling! Also It knows really well how to treat nice its customers with nice no deposit and deposit bonuses which added really often ! One of these bonuses i received recently were 15 free spins to 2 slots , to Conan or to slot Wazdan's Relic Hunters !I decided to use the free spins to Conan slot ! That time i was not lucky so i did not win but i was close enough to wager the no deposit bonus since the remaining percentage that did not win it was lower than 10 % !It is pity i did not win but i had loads of fun and i am always happy every time i go back and play its slots ! The thing i did not mention yet is that this casino has many raffles with fantastic presents such as raffle for winning an Iphone! This raffle became before 2 months but i was not lucky ! I will try again this casino for sure and i hope to be lucky enough and to be one of the winners of draw to receive an iphone !

CL - klaw

krcoolsongss
High RollerHigh Roller
coolsongss's picture
Joined: 2 Dec 2014
Posts: 2832
Thanks given: 2119
Thanks received: 1417
Rated this casino
5 January 2020 - 1:23pm
#14

Oh, yes, I made my first withdrawal from 20 free spins !!!
I got 20 free spins in Domnitors Deluxe which is a mediocre game of Bgaming.

Then, I moved to Dead or Alive2 with 0.95 euro win 😂😂😂
KingBilly casino include DOA2 in bonus play. This is very good.

I was winning small like 30 euro from one free spin feature.

I checked that my wagering requirement was nearly 98%.
Then, I just made a few more spin, and suddenly my balance was reset at 20 Euro!!!😕😕😕

I went to ask Live Chat about this situation, and heard that the max withdrawal was 20 euros only!!! Oh my... 😨😒😒

I experienced this kind of automatic reset upon completing wagering requirement, but 20 euro is too small max withdrawal, isn't it? 😭😭

Anyway, I stopped and made a 19.22 euro withdrawal.

Then, the verification and withdrawal processing were done within 15 mins or so!!!
Very fast!!! 🙂

The money was instantly sent to my e-Wallet account 🙂

It was a good experience today 🙂

Good luck!!!

CL - klaw

krcoolsongss
High RollerHigh Roller
coolsongss's picture
Joined: 2 Dec 2014
Posts: 2832
Thanks given: 2119
Thanks received: 1417
Rated this casino
25 December 2019 - 6:03am
#15

I made my first and second deposits and lost all the other day 😢
I will play again to win it back 🙂

Anyway, a good point is that the bonus percentage and amount is good.
And most of NetEnt games are included to play with bonus.

I got free spins on Dead or Alive 2 🙂

I will come back with my first withdrawal, hopefully soon 🙂

CL - klaw

cacrass1984
FreerollerFreeroller
Joined: 6 Nov 2019
Posts: 10
Thanks given: 3
Thanks received: 2
Rated this casino
11 November 2019 - 2:52pm
#16

**** changed my rating to 3 considering facts******Well this is the 3 casino im tryng . I wanted to play black jack european from micro gamming. It does not work. Chat with support who tells me to play other games, wich i thought was weird.... I tried to withdraw, and go to bed. This morning i got an email stating i needed to wager trough my deposit 3 times before withdrawal. Anti laundering....90 cad....anyway instead of arguing, i tried again and game still does not work.
-what should i do
- is it common to have a wager (3times)requirement for deposit with no bonus ( just my money) ?

- I email support and they ignored the fact the game still is not working , and just says : you need to wager 3 time because of our tc ....

Ed's note: see discussion here.

CL - klaw

idEljuno
Silver PlayerSilver Player
Eljuno's picture
Location: Indonesia
Joined: 22 Feb 2018
Posts: 390
Thanks given: 602
Thanks received: 281
Rated this casino
19 August 2019 - 5:07pm
#17

i has join with kingbilly casino for a long time ago but i did made deposit for a last 3 weeks, i made deposit and get the bonus 151% according to the promotion on the casinolisting as in affiliate plus i get extra 50 spins with once added, usually softswiss casino give extra spins split by 5 - 10 days depends on the casino itself, i get loses with the deposit but i get winning from the frespin, i did cashout $50 just for money back and get small winning, nice but no.

before my cashout approved they ask to me to verify my account, and i think they are so fast to process anything including account verification, i only sent a simple document like a national id card (both sides) and screenshoots of payment page, and after get my account verified and then for less than 10 minutes i received the money..

kingbilly casino have more a lot provider than other softswiss casinos, we can play blueprint there and i think its more exciting, the site also good for navigation, smooth and easy to load the page even they have a lot games,promotion page,and whatever of pages usually the sites will be heavy to load but kingbilly still ok...

i love it but i need some big luck to hang on with kingbilly, and good luck everyone..

CL - klaw

auKing Billy
Casino RepCasino Rep
King Billy's picture
Location: Ukraine
Joined: 6 Mar 2019
Posts: 7
Thanks given: 7
Thanks received: 5
Rated this casino
15 August 2019 - 9:09am
#18

to be honest I am not sure, but I have sent you PM
maybe you can reply to me 🙂

Representative of King Billy Casino

auMrbiggles
FreerollerFreeroller
Location: Cairns
Joined: 14 Aug 2019
Posts: 7
Thanks given: 2
Thanks received: 4
Rated this casino
15 August 2019 - 7:48am
#19

Thanks for the response but I cannot find the PM button.
Is there a minimum number of posts I need to make before I am able to PM you?

*** To update my experience. I was asked to pass on my username details via PM which I did along with the details mentioned here as in the issue I had with regard to the casino not manually adjusting the bonus after the problem of the minimum amount not being reached was rectified.

Thinking there must be something that will occur due to the fact I was fairly transparent and descriptive of what the problem was. After spending time explaining the situation again, I received the response that this is the casino policy and nothing can be done about it.
Fair enough I suppose however the time I took to explain myself twice and what frustrated me after being prompted to then find out no solution was ever going to happen due to the company policy on this being immovable, well I have to say, its an incredible waste of time for everyone.

Possible solutions would have been to apply the bonus I would have got into my account with no further questions asked. That would have been the minimum I would have expected.

The higher end would have been to have the complaint seriously reviewed & to analyse the impact of changing it would have.

Midrange effort would have to have been at least pretending the effort I put into responding would have been considered.

1 - My issues with this are every other casino I have ever had this problem with, has never had an issue applying the bonus retrospectively if playing has not commenced.

2 - The casino has no disadvantage to applying the bonus retrospectively.

3) The casino actively has preyed upon a misunderstanding & the moment they had my money, any request was too hard.

4) It demonstrates that if they are this unwilling to budge on something so trivial as this, then they are going to exhibit the same behaviour in situations where it really does matter.

5) How much of my time was wasted by indicating my response may actually change anything when in actual fact that was never going to happen. I would not have been as frustrated if I was told that nothing was going to change their mind from the start.

I appreciate Olvia does not work for KB and has limited ability to make a decision however my original post was pretty clear on what I was upset about.

CL - klaw

auKing Billy
Casino RepCasino Rep
King Billy's picture
Location: Ukraine
Joined: 6 Mar 2019
Posts: 7
Thanks given: 7
Thanks received: 5
Rated this casino
15 August 2019 - 7:16am
#20

Hey Mrbiggles,

PM your casino username, please 🙂
Thank you very much!

Representative of King Billy Casino

auMrbiggles
FreerollerFreeroller
Location: Cairns
Joined: 14 Aug 2019
Posts: 7
Thanks given: 2
Thanks received: 4
Rated this casino
14 August 2019 - 3:02pm
#21

I play at about 5 different casinos regularly - you would think casinos would attempt to capture all of that revenue but there is no insentive that has made me consider just one. I probably spend 1K am month across them so I am aware of the discretion the chat people have.

I took a btc bonus and deposited funds. Part of the bonus was buried deep in the T&Cs which was that there was a minimum amount.

So I put the code in & noticed the bonus funds had not been credited, no problems, as I have done with other casinos, as long as you do not start playing, the issue can be rectified by depositing the difference.

Contacted support & they told me that no, once the deposit is made, that is it and they will not credit the bonus even if a second deposit makes the 2 totals more than the min.

There was no convincing them.
Few days later I got an email asking why I was unhappy & left a low star rating with the support. I explained the situation & that every other casino I play at would handle this request.
I get an email back saying that is policy and here is 15 free spins. Yeah so this rep they have as being good with customer service - I have not found it to be deserved.

Nothing is more annoying than someone asking why you are not happy to then receive a boiler plate corporate peak junk email, if you are not prepared to modify your policy then do not ask customers why they are unhappy, its a waste of everyones time.

CL - klaw

auKing Billy
Casino RepCasino Rep
King Billy's picture
Location: Ukraine
Joined: 6 Mar 2019
Posts: 7
Thanks given: 7
Thanks received: 5
Rated this casino
13 August 2019 - 9:21am
#22
Basel09 wrote:

Hi,

i had an account on King Billy one year ago and close it by my request. This year i open a new account, because i didn't now, i had a inactive account. I deposits and play and won 900,- euro and wanna withdrawal. They close my account and wrote me that this is agains they own term, i am only aloud to have one account. I explain them and exucse my self and told them that i had no idea there is an inactive account. But they don't care and void my money. Kind regards Basel09

Hey Basel09,

Sorry to hear about your situation!
Can you please PM your casino username/ email so I can check?
Thank you

Representative of King Billy Casino

krcoolsongss
High RollerHigh Roller
coolsongss's picture
Joined: 2 Dec 2014
Posts: 2832
Thanks given: 2119
Thanks received: 1417
Rated this casino
12 August 2019 - 5:35am
#23

Oh, ok, I see. That's a tricky situation. You had an account, played with real money, and closed the account.

And you opened a new account, which the casino counted as a duplicate for a purpose of bonus abuse or something... Hmm...

It is difficult to say that you did something wrong... But, you have to be extra careful about the account opening and closure...

chBasel09
NewbieNewbie
Location: Switzerland
Joined: 10 Aug 2019
Posts: 4
Thanks received: 2
Rated this casino
11 August 2019 - 3:53am
#24

Hi,

i had an account on King Billy one year ago and close it by my request. This year i open a new account, because i didn't now, i had a inactive account. I deposits and play and won 900,- euro and wanna withdrawal. They close my account and wrote me that this is agains they own term, i am only aloud to have one account. I explain them and exucse my self and told them that i had no idea there is an inactive account. But they don't care and void my money. Kind regards Basel09

CL-Ed

krcoolsongss
High RollerHigh Roller
coolsongss's picture
Joined: 2 Dec 2014
Posts: 2832
Thanks given: 2119
Thanks received: 1417
Rated this casino
11 August 2019 - 2:47am
#25

Hello, Basel09, I haven't played in King Billy yet, but played in other Softswiss casinos. They are known to be reliable and fast in payouts.

Could you explain about your case in more details? 🙂

chBasel09
NewbieNewbie
Location: Switzerland
Joined: 10 Aug 2019
Posts: 4
Thanks received: 2
Rated this casino
10 August 2019 - 2:20pm
#26

Horrible Casino Dont Play there. i had one account what was closed from my side one year ago and open a new account. They accept Deposits but not withdrawals and void my 900,- Euro. Criminell Intension and structure. DONT TOUCH IT. Basel09

caWaroftheGods
Slots FanSlots Fan
WaroftheGods's picture
Location: Calgary
Joined: 27 Sep 2017
Posts: 1281
Thanks given: 561
Thanks received: 1200
Rated this casino
15 May 2019 - 1:13am
#27

I registered at King Billy Casino awhile ago but have just recently started depositing into my account.
I love the large game selection, and the direction they're heading in, with the King and his loyal followers. The mobile version is all I can speak of and it looks and runs great.
I only gave King Billy 3 stars because in my opinion, the loyalty system is flawed, flawed in a way that it seems like they have geared it more toward the people that deposit and bet with larger amounts of money, and speaking of money, they seem to be more on the BTC side of a casino then the other side with all the other currencies. Plus Betsoft and Pragmatic Play are providers for good percent of their large game selection.

All in all, a great casino, especially if you like btc casinos, but nothing over the top that would set itself apart from the average group.

2 CL - klaw, King Billy

lvblck
Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3878
Thanks given: 343
Thanks received: 1134
Rated this casino
4 April 2019 - 5:48pm
#28

King Billy is a casino I discovered almost 2 years ago. I really liked the website and I ended up claiming their welcome bonus. Afterwards I have received a couple of no deposit bonuses and made a few deposits, but never had luck with the games and didn't make a withdrawal. I really like their game collection and the few times I had a chat with their customer support, they were helpful and nice. I also think that the bonuses and wagering is very player friendly, it doesn't happen too often when you see 35x bonus wager. Regardless, although I never made withdrawals from them, I did have a good time and they left me with a trustworthy impression.

2 CL - klaw, King Billy

bazelmil83
Silver PlayerSilver Player
Joined: 19 Jan 2015
Posts: 344
Thanks given: 1
Thanks received: 128
Rated this casino
6 March 2019 - 7:59pm
#29

According to my research and estimates, King Billy Casino is a smaller online casinos in terms of revenue. Casino revenue is an important factor because a larger casino should not have the problem of paying big winnings, while smaller casinos may potentially struggle if you win a really big win. I made two 50 euro deposits, and both times my account ended at 0 euros. I'm happy with customer support, and I recommend this casino to all the right players.

2 CL - klaw, King Billy

idbossulo
Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 738
Thanks given: 570
Thanks received: 445
Rated this casino
3 March 2019 - 11:12am
#30

A very good and recommended casino. As far as my experience playing with them there is nothing disappointing. A good interface supported by many game variants and site navigation is very easy. The thing I like most is that they pay for skrill withdrawals so quickly.

The first withdrawal takes 15 minutes and less than 5 minutes on the next withdrawal. As far as my experiment this site does not require identity verification to make the first withdrawal.

2 CL - klaw, King Billy

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