Kassu Casino Review

Review of Kassu Casino

When we gamble, we're looking for a fun time. Many punters enjoy kicking back and relaxing on the couch while testing their luck, but there's a disconnect with a lot of the casino themes on sites. Many are high-end and a bit stuffy, making you think you better put on a suit before you partake in their games. Kassu Casino isn't like this. Instead this site has a relaxed approach to their design, urging players to relax as you have fun.

Software and game selection

Kassu has an attractive website for players, which is easy to navigate and liberally splashed with the colour yellow. I was happy with how clean the site looked. Registering for an account was a two-minute affair, and I was also happy to see that Kassu's mobile site is just as cleanly designed, with the vast majority of games available to be played on smaller screens.

You're going to find that there is a nice platform of games available, with players able to find titles from the likes of NetEnt, Red Tiger, Microgaming, Play'n Go, Red Tiger Gaming, Quickspin, plus a few others. The largest section of games that you'll find are slot machines, and there are well over a thousand games that allow you to spin the reels. They can be searched with a text box at the top of the page or you can browse via sections that allow you to narrow them down by game type, as well as the provider. Most of the providers for this casino offer new and well designed games, so there are very few ancient fillers lurking in the game library at Kassu.

There are a bunch of progressive jackpot games at Kassu, which allow you the (very) slim opportunity of taking home a massive lump sum jackpot. Some of these such as Mega Moolah, Mega Fortune, or Hall of Gods, can grow into multi-million Euros territory.

My favourite part of the casino was the table game section, particularly the live dealer tab. I'll be the first to admit that I'm an Evolution Gaming fanboy, so I was buzzing to see the company's suite of Blackjack, Roulette, Baccarat, and other table games available. These are some of the best live dealer casino games on the market, and it looks like Kassu will be adding more of the group's games as they're released. Other standard non-live online table games are also available such as Three Card Poker or Caribbean Stud, and if you prefer to play quicker or with lower stakes on table games, this is probably the best way to go as opposed to the live dealer section.

Banking and customer support

The banking system is identical to what we see from other Genesis Global casino brands, which is mostly a good thing. This means you have a huge range of different ways to deposit money into the casino, including credit and debit cards, eWallets, country specific bank transfers, and more. Depositing is quick and easy and there are no fees charged on your transactions.

I do have a couple of gripes with the cash-out process at Kassu, along with sister casinos run by its operator though. First up is the mandatory 48 hour hold period on all withdrawals. Obviously this is not a good thing if you want to take your money elsewhere in a hurry, or if you are not one who can resist the temptation to reverse a withdrawal and play some more. And the second one is the relatively small €5500 per week withdrawal limit. On the positive side, at least this limit does not apply if you win one of those major networked progressive jackpots that I mentioned earlier.

Customer support is available using live chat, email, and telephone. I used the on site text chat to get a hold of assistance and found the reps able to give me the info I needed about bonus wagering requirements. They were quick to answer my queries and I felt like they were well ahead of other sites that lag on giving me a response that sometimes leaves me wondering if they are talking to four or five people at once. So good job Kassu in the support department.

Security, fairness, and responsible gaming

Kassu's operator, Genesis Global Limited, holds first class gaming licenses to operate online casinos from authorities in the United Kingdom, Malta, and Sweden. These regulators are some of the most stringent in their regulation of operators and holding them responsible for their actions. For you, this means that if you have a legitimate dispute, you'll get a fair shot at making your case for resolution through an officially sanctioned arbitrator.

As part of its UKGC licensing, Kassu is required to disclose to us what kind of protection that they apply to player funds while they are deposited at the casino. Ideally you want to see the casino classed as providing a medium level of protection or higher, as this means that if the casino went bust you would be still able to get your deposited money back. However the vast majority of online casinos fail to make that grade and Kassu is no exception, disclosing that it offers no legal protection for player funds.

The casino encrypts information using SSL at all times during transport across the internet, which protects your data from interception as it moves between your computer and the casino's servers. This is the same technology that online banks use and is the minimum we expect to see at an online casino these days.

The casino also offers controls in your account settings page that enable you to limit your activity at the casino, or even request self-exclusion if you need to quit completely. These controls include deposit, wager, and game time limits. There is also some responsible gaming information on the casino website, and it is useful, explaining how to identify problem betting behaviours as well as giving players different limits to control gambling.

Conclusion

I mostly like what Kassu is up to. The laid back style of the site is something that's right up my sleeve, and I'm happy to say I played a few rounds of live roulette in my underwear (yeah, mental image… you're welcome!). As things stand it isn't quite among the top echelon of online casinos though, mainly due to the withdrawal policies and lack of legal segregation of player funds.