Review of Karamba Casino
If you're like me you're probably mentally picturing Bart Simpson right about now exclaiming "ay karamba!" in surprise. Bart popularised the expression with Spanish origin which is roughly the equivalent of an English speaker saying "oh my gosh". I'm not sure whether it applies to this casino, but the site's tagline of "slots 'n fun" suits it well, as the inital impression is of a colourful and inviting website filled with fun looking games.
Game selection at Karamba
Karamba is an Aspire Global property which runs a platform called NeoGames that has a bunch of games that you probably haven't seen at too many other casinos. Aside from several original slot machines, NeoGames is particularly strong in that most peculiar of online gambling games, the scratchcard. You know already whether you love them or hate them, and if you love them, then this is going to be right up your alley. There were 33 different scratchcards and scratch-slots (yes truly, I will explain shortly) on offer when we tested the casino with titles such as Horoscope, Royal Wedding, World Champions and Elvis Forever standing out.
The scratch-slots were something I can honestly say I'd never seen or even imagined before and to be perfectly honest I'm not in a hurry to go back to them. You are presented with a screen showing 3 or more slots which are then "spun" and you win a prize if the paylines match the prize tables. They are an extremely simplified cross between a scratchcard and a slot machine and are, dare I say it, not much fun, especially in comparison with some of the other games on offer at this casino.
Speaking of which, Karamba also features a more familiar selection of some of the best games from Net Entertainment such as Gonzo's Quest, Starburst, Eggomatic, Lucky Angler and Elements. Unfortunately you won't find the progressive slots featuring massive jackpots such as Mega Fortune or Hall of Gods and, if you read the bonus terms closely, you will find that the wagering requirements on the decent looking first deposit bonus are in fact doubled when you play the games from Net Entertainment.
In addition you can play a few assorted games from NextGen such as the DC Comics series of Batman, Superman, and Wonder Woman slots. There are other traditional casino games such as Roulette, 3 Card Poker, Mini Baccarat, and a couple of variations of Video Poker. These sorts of games really aren't the focus of the site though and this is reflected in the small selection on offer.
Customer service and banking options
Customer service personnel may be contacted via phone, email or live chat, and there are local phone numbers for you to call depending on the country you live in. Support is available 17 hours a day, with them offline between midnight and 7am GMT. The site and customer support crew are available in 10 different languages and several European currencies.
Karamba offers players a comprehensive array of banking methods with which you can transact with the casino. All major e-wallets including Paypal, as well as credit cards and many country specific bank transfer services are accepted for deposits. Withdrawals may be made to e-wallets, bank accounts and Visa cards, after a 48 hour reversal pending period. Suffice to say that a 48 hour period of delay and temptation is something we don't really like to see at an online casino. That said, our e-wallet withdrawal to Neteller was handled within a day after the reversal period which was good to see. Withdrawals are limited to a maximum of $7000 per month, with amounts in excess of this limit placed back into a player's account, requiring them to withdraw again the next month.
Game fairness, licensing and auditing
The games from NeoGames at Karamba are certified to use a statistically random RNG by a third party auditor iTech labs. Each of their scratchcards has a 1 in 3 chance of being a winner and, unlike your local newsagent, the site will tell you if the major prize in a scratchcard run has already been won before you decide to buy a card. The games from Net Entertainment publish their theoretical RTP percentages in the game help files. Apart from that, Karamba does not publish any audited payout statistics based on real world payouts in previous months.
The site's platform provider Aspire Global is licensed to operate by the Malta Gaming Autthority and the UK Gambling Commission. This is a good thing as it means there are consumer protection laws and arbitration processes available should you have a dispute with the casino. On the other hand the casino is required to disclose what protection it applies to player funds while they are deposited at the casino. The answer is not good, with the casino applying no legal protection to prevent player deposits from being seized by creditors in the event of insolvency.
One last thing that I was impressed with was the way Karamba allows players to set daily and weekly deposit limits, as well as opting to self exclude themselves from the casino for periods of up to 6 months at a time. This is accessible within the casino lobby to every player and shows that the casino takes the prevention of problem gambling seriously.
Karamba is, at the very least, an interesting casino and I was happy to play somewhere fun with games that were new to me. The best games at the site are definitely the Net Entertainment slots, but punters should beware the doubled wagering requirements on these games if claiming a bonus. The scratchcards and scratch-slots definitely aren't my cup of tea, but if you do like these games there are plenty on the site to keep you amused.
I didnt think it could get worse. I was such a huge fan of Karamba Casino 5-6 years ago.
I stopped playing there about a year ago, maybe more. Just recently I decided to see how things were, so I deposited a few times and came up empty very fast every time. So I started checking the RTP on some of their games. The lowest ive ever seen anywhere. Made me sick to my stomach, its safe to say my time at Karamba is through. Ive attached a few screenshots to back up my claim .
CL - klaw
Part of the Aspire Global Group.
I have been a member across the network since 2016,
Played across a number of the sites and used bonuses and enjoyed the casinos in a great manor
I was given great 200% match bonuses etc and free spins, birthday gifts etc still to this day without depositing still they send the wishes and free gift,
They are kind at heart, but PLEASE READ THE TERMS they are PREDITORY across the network and you need to make sure to ask your Live Agent is it ok to use a welcome bonus on the site if your a member of ANY of there websites in existence, i had a few cases where the bonus was offered to join new sites that are made my the Aspire Company.
Please be cautious is all i can advise and good look indeed! support are nice tho! 7/10 rating for the support as you can be waiting quite some time
CL - klaw
"Karamba has some of the best bonuses around, and in my opinion the very best live support agents."
I'd like to update my own review with my thoughts on Karamba casino now. I was I huge fan just a few years ago, I can only speak for the mobile version of the casino mind you, and although they are adding games fairly steadily, which is always nice, it seems everything else is going down hill.
I loved their live support, they always seemed like they always knew what they were doing, that's not the case these days, no clue as to why.
Their wagering requirements and max cashout limits on certain bonuses remain unchanged, when the entire online gaming industry seems to be dropping theirs, or abolishing them from their casino all together.
Even the fact I use to get 100 free spins for a 10$ deposit, which they deny for whatever reason, they now only give 50 spins for a 10$ deposit .
I'm disappointed with the direction Karamba Casino has chosen , or maybe I should say, lack of direction, nonetheless I'm not much of a fan any longer.
Karamba has some of the best bonuses around, and in my opinion the very best live support agents.
This is probably one of the first online casinos I joined a long time ago. I found them when I was looking for no deposit bonuses and they were offering something quite impressive, I think it was 50$ free with huge wagering. Anyways, I thought they had really interesting game collection but what is the downside of registering there- I kept receving spam mails for every single day and even when I would unsubscribe, it wouldn't work. Recently I gave them a second try after such a long time and made a deposit. I didn't win anything but I did think that they have very nice game selection and support seemed nice. I might deposit there again.
CL - klaw
and old but well known casino, i already had an account there for a long time! when i started there they had not any Netent game, and only provided old games + scratch cards on there website. when i came back after long time, they had so much improvements made on there casino, completely re-designed there casino, and added lot of new games from different great gaming providers, also there service was way more better, faster customer support, way faster process of withdrawals, and more fair promotions added! now its for sure one of the better and most trustful casino's on the web! they are part of a big well known group which also holds for example, hopa, prime scratch cards, and more of them. never saw any complaint running against them, only small group of people that had some bonus or other issue's, for me it's not that important, i definitely keep playing with them, since they really do there best for all of there players, and you can see this when you have problems, directly solved mostly, and always get an compensation for issue's! Karamba A great casino!
Join this casino to get 20 freespins. First of all was very sad that free games was given on some unknown software slot, which was not interesting and i quickly lost this bonus. Also casino have netent games, and this is already a valid reason to make my first deposit. Got bonus without trouble and played it about in 20 minutes. Played few more times but somehow without any sucess, just one withdrawal request which was very small. You can wait many bonuses from this casino, but most good bonuses did not allow to play netent games and give chance to play only this unknow software which is did not good for me. Even for such small withdrawal like 50$ i was requested documents, sent it and received confirmation that everything OK on next day. Withdrawal was paid in total about 24 hours, not so good i could say. Customer support i do not try at all, there was no any reasons for me to do so. In short i not very like this casino, i can name about 20-30 netent casinos which is much more better that this place. Some potential here, but it is still not done. Most likely not deposit again here.
CL - klaw
PeDrone’s Karamba Casino Review
This online casino using games created by NeoGames and Net Entertainment. It is operated by NG International Ltd. The games are a bit limited but it offers certainly interesting no deposit bonus, so it is able to take players in better.
The no deposit free spins on Fruity friends are of value 5 euro which is quite reasonable to try out. Also the 200% match deposit bonus exclusive to CL.com is quite above the average, so I rate the bonus offer quite good.
Deposits and withdrawals
There are many deposit and withdrawal options, I used Skrill and Skrill 🙂 The deposit bonus is great, 25 turned into 75 and free spins also enjoyed very much 🙂
However, no withdrawal. The netent slots have got quite high variance obviously 🙂.
Live chat support service is available. Live support representatives are ready to help 24/7, I rate this service a bit weak – the live chat supp did not understand well, he understood my query on the 3rd explanation (not very complicated, otherwise it would be obvious). Just to employ more competent ones and everything well 🙂.
I played these pokies here:
Fruity Friends – as there were the free spins credited,
Twin Spin – one of my favorite ones, but very addictive and I have been frozen on 2.50/spin stake which took me down.
I recommend the casino, surely! At least the 20 free spins should be redeemed by everyone, it is worth it for sure. And the bonus is quite well also.
CL - klaw
Karamba casino it is very simple casino, and i join it not so long ago. Unfortunately i was not able to claim 200% bonus which listed here as 'exclusive', and i played with 100% only, but no problem since i took few their reloads also. Lets see pluses and minuses for this online casino.
+ live chat was kind to me explaining their offers, and i am ok with them, never tried email CS, but i think they should be good too.
+ Neo games software was interesting to play for me, i played this games for a first time, and enjoy it. But netent of course looks much more better.
+ Amount of bonuses and promotions, i can not complain about it, everything is good.
+ Withdrawals. My withdrawal was paid in 16 hours without request my documents.
And unfortunately i am should list some minuses for this online casino.
- WR for bonuses if you decide to play netent games is terrible, it is just doubled, like mentioned by this website. So it is not cool idea to play netent games here with bonus.
- Games selection is small, netent and neo games. I did not like this.
Nothing outstanding here , but still decent place.
CL - klaw
This casino is somewhat like a sister casino to my a little bit more favourite casino - Hopa Casino. Maybe its caused by the fact, that Hopa casino offers for new players 5 euro no deposit bonus, while Karamba offers 20 free spins on Fruity Friends - the bonus itself is of the same value (20spins x 0.25 stake = 5 euro), but Karamba lacks the "freewill" to decide where to play the bonus 🙂
However, both casinos have very similar and characteristic bonuses, promotion offers (and also e-mail spamming style - offers from them always come in a "pair", in the same time, with nearly the same text and meaning also 😀. The welcome first deposit bonus is huge 400%, so - according to that can I add only one thing, that any NetEnt lover or highroller, that does not know these "twin" casinos, should check them out right NOW! 🙂 (bonus is limited up to 200, so you can deposit up to 50 of your local currency).
The only fault is, that these casinos are neither much famous, nor they even look much reliable, so I recommend to take care anyway before them. I am very pleased of my experience here - I have rollover-ed the bonus amount NEARLY to the amount (and wagering) that is withdrawable (but only nearly 😀, and my communication with live chat was also without any tiny problems - but, as you will see on yourselves, it looks somewhat weird and ... a little bit like "playing only for fun" casino. It does not have that ... "gentility", that most of the casinos do 🙂
3.85/5 rounded to 4/5 for me anyway 🙂
CL - klaw
Karamba casino give games from net entertainment and i first time join this casino one month ago because found review of this casino that review say that this casino is good and i decide to try it with my first deposit. I happy to say that casino offer 200% bonus with first deposit but wagering is very high for it much more high that at other online casinos with net entertainment slots. I played only dead or alive because hihg wagering requirements means only one thing that i need to win big money or i not met it. I get a lot of freespin round at dead or alive but no good wins best is around 30$ and this is nothing for this slot. Also i tried casino one more time week ago playing with 100% bonus casino send me on my email but also lost my deposit and bonus at this dead or alive. Casino karamba look very good and it has nice bonuses also live chat very good and bad that i did not win anything and have no withdrawals from this casino. I will play once again at karamba casino if i get another bonus from them and because wagering is high i play only dead or alive slot.
CL - klaw
Hi, i hope you will enjoy my review of karamba casino. This casino using neogames software plus allmighty net entertainment games, which we can found at online casino more often and often this days.I played at this casino fwe times, and also should say that in this casino if you decide to play net entertaiment games, your wagering requirements will be doubled for first deposit bonus. I play few times, like i said , and will not managed to make at least one withdrawal. But i good remember my last playtime at karamba casino . I made deposit 40 and without any bonus, so i was free to play any game i want and even roullete and blackjack. For some reason i was angry this days, it was not the best my day, and i just open blackjack table and make 10$ bet which i lost, than i start bet 30$ and won few hands in a row, and had 120$ on my balance. After it i decide to cashout, but i thought that i can lost 20$ more on roullete, or win with it a bit more. ANd of course i start tilting and lost all that i win on blackjack at roullete table. I think karamba casino can be safe to play, but i am not sure with it because i never withdraw from this casino and did not test their support.