Joyland Casino Review

Joyland Casino is an online casino established in 2006 with games supplied by Playtech. It is operated by WHG (International) Limited and is registered under the jurisdiction of Gibraltar. Last Updated: January 9, 2024.

This casino is no longer open for business.


Our rating: Terrible


Review of Joyland Casino

Owned and operated by Crown Solutions Gaming Ltd., Joyland Casino holds license from the Kahwanake Gaming Commission. It offers a wide variety of games developed by one of the most prominent names in the gaming industry, Playtech. It does not accept players from the USA. Due to its association with an unsavory organization named cPays, we recommend you stay away from this casino.


Joyland is associated with the notorious cPays Group, an organization that has conducted itself in an unethical manner over a number of years. Their activities include refusing payments to players citing various technicalities, ripping off of advertising and business partners, and widespread use of spamming techniques in marketing campaigns.

In addition, there is the case of Sylvia P, a Beach Life progressive winner who only ever received a little over $2 million of her $4m jackpot winnings. Joyland jackpot win turns into nightmare

We recommend you avoid this casino, as there are plenty better ones out there.

Why Play Here

Joyland Casino offers more than 100 downloadable games powered by Playtech, one of the industry’s most distinguished gaming software developers. Joyland Casino offers some 18 card games, 27 video slots, 12 video poker, 19 regular slots, 15 arcade games, and 16 progressive games. Joyland Casino also claims that their games are regularly tested for randomness and unpredictability.

Published Payout Figures

Joyland has its payout rates tested and certified by Technical Systems Testing, and they publish a report on their website for their most recent month. For October 2007, their published payout rate was 97.24%. We could not find any links to reports for previous months online.

Their Customer Support

Joyland Casino has a ready team of people, 24 hours a day to handle the casino members’ queries. They are available through toll-free numbers, email, fax, and even snail mail. However, experience with the casino support staff has yielded the knowledge that not every one of the support personnel is competent, professional and well-informed.

Their Banking System and Options

Joyland Casino accepts deposits and withdrawals of funds using UK, US and European currencies. They offer a wide variety of payment options like Citadel, Click2Pay, NETEller, FirePay, MoneyBookers, PaySafe, UseMyBank, UKash, ECOcard, debit cards, ClickandBuy, and other forms of wire transfers and eWallets. With the exception of wire transfer, deposits made will instantly be credited to your account.

Warning! This casino is blacklisted and should be avoided.
5 replies • Last post


Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
30 August 2014 - 3:37pm

As I have stated in some of my reviews before, I do not always certainly understand, why are casinos considered as "blacklisted" only for belonging to a infamous group. On the other side, I understand it very well 🙂 However, the misunderstood comes, when we talk about a casino that I have only the very good experiences with, and it falls into "rogue" zone.
Firstly when I met this casino, I enjoyed my no deposit bonus (which I have been playing quite long, that I was nearly thinking that I am gonna do some profit only from that alone) and right after I turned it into zero ( 😀) ), I deposited with some deposit bonus here. As stated before, I played Gladiator slots with my ordinary 5x3 fields bonus freespins slots, which is, from the lowest stake and everytie after freespins (which award me some cash) raise it. I came this way to around 400 euros, and thanks to my greediness, I withdrawed 250, what is also not absolutely bad.
Yes, of course, here at this casino are some details that should be improved (reputation? 🙂 ) but my experience within is certainly way better than I would imagine it could be 🙂
4/5 for me, I am sure that reasons are obvious.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
16 July 2014 - 4:17pm

Joyland casino it is very good playtech casino and i know that this website blacklist this group that owned and run by people from william hill but since i use all this casinos and played often on this casinos in past i can say that not in any casino in this group i have any trouble or something like this and i had only great and nice experience. As first good thing like always i will say that this casino allows to download it is playtech software to personal computer and enjoy all games without lags and i always give advays to new players to download software on pc if this is possible. Bonuses at joyland casino is good they not send a lot of deposit offers but at least they have nice comp points system and you can earn some free cash money just for making bets.Live chat is very professional and i never was need to wait more than 5 minutes to get help all agents are professionbal s and offer nice help. Payout take always no more than 5 days and this is also very good because casino is fair and always pay money very fast after pending period ends.

CL - klaw

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
20 March 2014 - 1:09pm

Hi, i hope you will enjoy my review of joyland casino, this casino is using playtech software and it also belong to will hill, this group totally black listed here, and i read why and understand why, but for me this is good group of casinos, in which i am usually playing and never experience any problems. My friend belaff also never had problems with them and like this casino, but probably we both like it till someone of us hit jackpot and will not get paid? nobody knows, but right now all this group get deposits from me, and i am sometimes get withdrawals from them. I can not say anything bad about this guys, because i never had any trouble with them nor i see any trouble with them. For me there is always good live support which available any time, they always pay in clock, yeah i know they had 4 days pending like all casinos in their group, but they honour it, and when this time passed - money already sent, not need to wait or write them asking where is my withdrawal. This is good casino for me and i will defo play there more. I hope if you will play there, you also will not find anything bad about them!

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
16 February 2014 - 11:30pm

Hello! Joyland casino is a part of william hill group of casinos, and powered by playtech. As i am already said in another review of their casinos, i see and i know that they blacklisted on many sites, but my personal experience with them very good, also they are very popular on russian market, and you can find a lot of promoting material about them on russian gambling sites. I play at joyland casino many times, and have about 4-5 withdrawals, which was paid all in 4 days, due to pending period of 4 days. But everytime when i request cashout from joyland casino, i know that after pending period in 1 -2 hours i get my money, and no problems will occur. Also they had probably best bonus system i ever see, from time to time, depending of your deposits amount , they just give to you 5-30$ free cash, which you can withdraw, or play any games you want without any restriction. I give to joyland casino 3 stars, my experience with them is very good.
Support: live chat is always helpful, and max time that i wait to get responce is about 4 minutes, not bad for playtech live chat.
Withdrawals: Like many playtech casinos there are 4 days pending period, but they always pay, i am sure.
Software: OK

14 December 2008 - 8:58am

I played at this casino, made my cash deposit, won some money and got screwed!!!!! I will never play here again!!! Their reps are in the Philippines and had LOTS of excuses not to pay!!!!! STAY AWAY!!!!!!!!!

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