Review of Joe Fortune Casino
Joe Fortune Casino is an Australian-focused online casino run by the operator responsible for the Bovada group of casinos. This operator's sites, which include the likes of Bovada, Slots.lv, and Ignition Casino, have proven to be some of the best for our American friends and they are trusted for their reliable payouts and large selection of games. Joe Fortune marks their first foray into the Australian market, and as usual for an Aussie themed casino, they haven't missed with the clichéd marketing that strikes at some of the country's most common stereotypes.
Software and game selection
The betting platform at Joe Fortune Casino uses a web-based instant play format, which allows you to register, deposit, play, and withdraw funds all through your internet browser which can be on your PC or mobile device. The casino's games are provided by the likes of NextGen, iSoftBet, Spinomenal, Rival Gaming, and an older set of Realtime Gaming games. There are also a good number of in house developed games that are only playable at the casinos run under the Bovada umbrella. For example, while testing this casino they had just released their newest game, A Night With Cleo, which combines the tired Egyptian queen slots theme with the always fresh appeal of potentially seeing one of history's most celebrated set of boobs.
The platform is easy to navigate, and I was able to register an account within just about a minute or so. I should reiterate that Joe Fortune is only open to Australian customers, so those from outside the country need to look elsewhere to play.
The games on offer are many and varied, with the majority of the games being slots or "pokies" if you prefer. Though I noticed that the casino hasn't tried to search and replace the word slots everywhere like other Australian themed casinos that tried just a bit too hard to convince everyone of their ridgey-didge, fair dinkum, true blue, Aussie credentials. There is also a good selection of table games, video poker, and parlour games available for play, and there are some excellent games present.
If you like playing games with progressive jackpots there are several to choose from with jackpots supplied by iSoftBet and Rival Gaming, along a bunch of games that have individual in-house progressive jackpots up for grabs. The biggest one at the time I reviewed the casino was the massive $2.5 million Diamond Wild jackpot.
Banking and customer support
The banking system at Joe Fortune Casino leaves a lot to be desired. You can deposit your money into the casino using your credit or debit card or via Bitcoin, and that is all she wrote. Credit card deposits attract a 2.5% fee and may be processed in Euros which can mean an additional currency conversion fee depending on your card issuing bank's policy. Withdrawals are paid via Bitcoin, Cheque, or wire transfer to your bank account. In accordance with all the other casinos run by this operator, they are heavily nudging players towards using Bitcoin for reasons of speed, lower fees, and privacy of transactions.
The casino has limits on what it will pay out depending on the method you choose. Bitcoin is the best, with the casino willing to pay you up to $10,000 every 3 days, while if you elect to receive a cheque you can receive up to $3000 per week, albeit with a hefty $50 fee attached to each cheque. They will do a wire transfer as well, but only for amounts over and above $1500. After all that it's safe to say two things here: 1. Bitcoin is by far and away the best option to use for banking at this casino, and 2. Aussies are starting to get a taste of what U.S. punters have had to put up with in recent times, and it doesn't taste good.
Customer support is available around the clock using live chat, telephone, and email. Generally speaking, the Joe Fortune staff is friendly, and I was able to end up having the questions I had regarding Bitcoin payouts answered quickly, getting me back to playing fast.
Security, fairness, and responsible gaming
Joe Fortune Casino uses standard SSL technology, which encrypts any information transferred between your computer and the casino's servers. This is an essential security feature that some other casinos still seem to think is optional these days, so it's a good thing to see Joe Fortune taking the security of their customers' information seriously.
The casino holds a license from Curacao eGaming which, for all intents and purposes, means nothing to you or I. It is one of the weakest licensing jurisdictions in the world and doesn't do anything to help players in the event of a dispute with the casino. Fairness doesn't appear to be directly addressed on the casino's pages at all. There are no independent audits of the casino's games, nor any information about the payout rates for any of the games. The operator's conduct in the past when confronted with issues of fairness has been good, especially their reaction to the recent Betsoft progressive jackpot controversy that we uncovered here at Casino Listings. I have a good opinion of this operator given their history. Still, I'd like to see some sort of posted numbers or information about how the casino ensures that its games are fair to players.
Responsible gaming is one area where this casino can definitely improve. Information about problem gambling is buried on the casino's terms and conditions page rather than have its own prominently displayed page. There are no user adjustable controls that would allow you to limit your activity on the site, and self exclusion or "cooling-off" requests need to be made through customer support.
One final thing that I must say is that I have to give credit to whoever wrote the terms and conditions for this casino. Having read hundreds of these documents over the years, "dry" doesn't even begin to describe how entertaining they usually are. But Joe Fortune seems to be on a one man mission to make the terms if not fun, at least mildly interesting to read. Have a gander (yeah they wrote that on their site somewhere) at these classic blurbs:
1.3. Come on mate, don't get ahead of yourself. You've got plenty of time to grow up! You must be 18 years of age or older to access the Website. Providing a false name, date of birth or address may constitute a criminal offence and at the very least, will result in your account being disabled and any available funds forfeited. This is no joke, and neither is being charged with a criminal offence.
5.1. Hey kiddies, go back to playing your XBox please! Under no circumatances (sic) may an Account be created by any user that is not of legal age to gamble, i.e. under the age of 18, nor shall anyone under the age of 18 be permitted to play Games.
5.2. Mate, remember gaming is just a bit of fun. The Website and the Services are intended solely for recreational and entertainment purposes, and we're committed to giving players the ability to self-manage their limits and gameplay.
Clearly this isn't the perfect casino, but given what I know of the operator and its other highly successful and popular casinos, it is one worth visiting if you're familiar with Bitcoin. The opportunity to play proprietary games that aren't already at 300 other casinos doesn't come round very often, and Joe Fortune presents the only opportunity for Australians to play some of these games. As long as you are ok with the limited banking options, Joe Fortune is worth a try.
Played breifly at this casino, deposited and played through roughly 25/30€ and didnt win anything really, verification process went quickly as I began it.at sign up and was finished the next day ,
I would suggest to play if your using Crypto as more.offers are available in that sense.
I do play at this casino semi regularly & have had my biggest win with this casino in the amount of $8500 winning the jackpot on a machine named 10,000BC.
Now I made the mistake of taking a look at it recently & noticed it was up at I think approaching 100K which considering I had the same odds of hitting the jackpot, it felt the same way as you feel when you find something you purchased considerably cheaper at another location - Greedy I know.
Anyway I digress
THINGS I LIKE
- Some of the older machines seem to swing wildly in payouts.
3 reels of any old style & if I am flush I will pay $3 spins for say 20 & I would say I have hit good payouts more often than other machines.
There is one with a Camels head & I have won over $1K on that a number of times.
- My nemesis which is the fire one with the nitro canisters they use in cars.
When that decides to payout, gee it really is something.
When it does not though, it sucks the life out of you as in nothing back.
- I like the 100% weekly bonuses on offer each week.
- Machines are mid range, not the best but not the worst.
- I have not come up against anything yet that makes not want to play there.
A huge plus is paying in BTC and receiving your funds to play in AUD. Bitstarz used to do this and canceled the service about 6 months ago.
King Billy and most others will make you play with BTC if you pay with BTC. I find it awful because I do not recognise the value I am playing with and I strongly suspect that many of the machines have a minimum amount far higher than their $ counterparts. So this is a huge benefit over others. Only other one I think does it that I play on is Fairgo.
THINGS I DO NOT LIKE
I have read a few less than stellar reviews from others on other review sites and that does worry me a little (One star & Blacklisted at askgamblers as an example)
Payout from memory was very slow & I ended up cancelling and playing then losing what I had planned on taking out because of this delay - no doubt designed specifically for this.
Average casino in my experience however check some of the reviews online before taking my word for it. I have never withdrawn money & to me that process is the single biggest factor in being able to trust a casino.
CL - klaw