Jackpot City Casino Review

Jackpot City Casino is an online casino established in 1998 with games supplied by Microgaming. It is operated by Bayton Ltd and is registered under the jurisdictions of Malta and Sweden. Last Updated: October 30, 2020.

usJackpot City Casino does not accept players from the United States.


Our rating: Very Good


usJackpot City Casino does not accept players from the United States.

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Review of Jackpot City Casino

Jackpot City is an online casino that is duly licensed by the Government of Gibraltar and is part of the world renowned gaming group, Belle Rock Entertainment. Jackpot City is also a member of the Interactive Gaming Council. Jackpot City's main strengths include superb client service, good promotions, a secure gaming system and, a solid reputation.

Games and jackpots

Jackpot City offers well over 200 games and these are run on the MicroGaming software platform. There are 5 kinds of roulettes, various kinds of blackjack and pokers, an immense number of slot games, several video poker games, and some progressive games that include the mega-progressive jackpots such as Major Millions and Mega Moolah. MicroGaming makes sure that these games come with great graphics and sound while Jackpot City guarantees steady gameplay even during peak hours.

Jackpot City Casino makes sure that they live by their slogan - Home of the Biggest Jackpots. Jackpot City is a holder of the eCOGRA Players Seal of Approval. They have also registered a 97.4% average payout for their games.

Jackpot City is a part of an association of more than 60 online casinos that aggregate their jackpots in what is known as Jackpot Madness. It is a massive scheme where money deposits in all of participating casinos are lumped together into an phenomenally increasing jackpot.

Asking the Experts

Belle Rock Entertainment is known for their excellent customer service and Jackpot City Casino is no exception. One can avail of its superb client support through email and toll-free numbers. Live Chat would have been a bonus, but it's certainly just icing on the cake in this case. Great support can be had whatever mode of contact is used, so it doesn't really matter if you talk to the customer support representatives by phone or web-chat.

Doing Business

Deposits and Withdrawals with Jackpot City can be made through Visa, MasterCard, Click2Pay, NETeller, MoneyBookers, EziPay, Direct Bank Transfer, PaySafe Card, UKash, FirePay, Maestro, Solo, Delta, eCheck, InstaDebit, UseMyBank, and ACH. Depending on the preferred transfer scheme, a client may have to wait 2-21 days before your bank will recognize the transfer. Players who win huge prizes are advised to use eWallet so they can receive their winnings within the day.

Financial transactions for Jackpot City are handled by Proc-Cyber Services, which also helps the casino fight fraud and increase security in its online financial transactions. Jackpot City Casino is fully committed to protect information relayed to them by their clients. Jackpot City and their partner agencies use 128-bit SSL encryption to make sure data transfer and financial transaction remains safe. Fraud detection and Protection software are also in place for added security.

Jackpot City Casino Jackpots

These are the current progressive jackpots at Jackpot City Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

28 replies • Last post


Silver PlayerSilver Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 351
Thanks given: 55
Thanks received: 140
Rated this casino
14 February 2021 - 2:13am

3nd Casino i Ever Joined back whe i first started, i remmeber seeing the Jackpot City casino adverts on TV, joined, got an awesome bonus and free spins, won 5,000eur but i will mention, the terms of each bonus very extreme, with upto x200 wager on certain offers! always read the small print that is where bonus users are messed about! spreading the good word of the gamling guide lol

CL - klaw

igotthis's picture
Joined: 27 Mar 2018
Posts: 7
Thanks received: 3
7 April 2018 - 2:57am

LMAO this casino? man oh man, Ill show u guys some mind blowing things on this casino as soon as my decisions is made by MGA...stayed tuned because u don't want to miss this

CL - klaw

Silver PlayerSilver Player
Eljuno's picture
Location: Indonesia
Joined: 22 Feb 2018
Posts: 389
Thanks given: 592
Thanks received: 280
Rated this casino
25 March 2018 - 2:23pm

Jackpot city is a great site, and I know that they are a great choice, ideal for an online casino site because of things like a great game provider, ease of deposit and withdraw, live chat, and also interesting promotions, things it will be an important consideration for game slot fans, and they are also quite secure and responsive, very good

CL - klaw

Joined: 21 Mar 2012
Posts: 4
Thanks received: 3
Rated this casino
25 March 2018 - 9:21am

Is very bad casino and I dont trust them. They witdrawal many times. But believe me they payaout ratio is very bad. I also dont trust this casino they have in my eyes tactics for manipulating casino. May times my connetion broken .. all time at this casino other casino never. At last deposit more then 25 times 20 euro in 5 hours and really I shocked no one time I get 3x scatter or bonus. Its impossible. And sometimes they payout little bit. Actually stay away from al casino's and go handel. Specially stay away from this casino.

Silver PlayerSilver Player
Pharidodot's picture
Location: Indonesia
Joined: 20 Oct 2017
Posts: 411
Thanks given: 132
Thanks received: 158
Rated this casino
1 November 2017 - 8:42am

I know that jackpot city is a good casino, has a good image in the heart of the player, but for me personally jackpot city is a nightmare for me, somehow I think like that, because I used to have problems with payments there, my withdrawal is complicated, because I did not have a place to share like now so the event I let it pass, I chose to stay away from jackpot city, anyway I never got lucky when playing using software MICROGAMING and always tipped destruction, it's my bit of experience about jackpot city

idEndro Nawawi
Silver PlayerSilver Player
Endro Nawawi's picture
Location: Indonesian
Joined: 23 Oct 2017
Posts: 415
Thanks given: 150
Thanks received: 89
Rated this casino
31 October 2017 - 1:13pm

this casino has good rating with big bonus sign up and free tournament slot,
1 year ago im register and made deposit to get bonus 150%
I spent my balance on mega moolah jackpot 💻


Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 729
Thanks given: 545
Thanks received: 433
Rated this casino
13 October 2017 - 7:28am

jackpot city is one of the popular casino in my city. no verify needed to withdrawal & very trusted. i register on jackpot city to claim amazing welcome bonuse. after that I went back to their sisters. gaming club casino and lucky nuggets casino. because I feel like them. recomended casino


Low RollerLow Roller
Joined: 19 Feb 2017
Posts: 23
Thanks received: 21
Rated this casino
13 March 2017 - 7:10pm

Register at Jackpot City Casino, is very simple, because in addition to basic personal information need only mail address, and you need to choose a username and password. After you complete this data instantly you can access your account. What we have ahead is to make a deposit, although you before that this casino offering free games to help you learn about the game. Still deposit will be required for further play, and he will be very worthwhile. In fact, this casino is currently offering one of the biggest bonuses that you can get when you open a new account. This bonus can be up to 1,600 euros.

2 CL - klaw, Pharidodot

Card SharkCard Shark
Joined: 2 Mar 2017
Posts: 114
Thanks given: 12
Thanks received: 19
Rated this casino
5 March 2017 - 8:50pm

absolutely scam....its ok to play this casino only for fun but don't ever make a deposit especially you can only withdraw by cheque and you must make a deposit by verifying the account but why not small amount to deposit why need like 20s or more? lol why they dont get the 50% of your winnings instead you will deposit around 20s or more to verify your account . so utility bill , bankstatement and passport why is not enough to verify the account? then if the players really win they should give 50% of the winnings and the 50%they will keep instead asking you to deposit about 20 or 30$ or whatever amount. 😀

2 CL - klaw, Pharidodot

Joined: 6 Feb 2017
Posts: 1
Thanks given: 1
Thanks received: 2
Rated this casino
6 February 2017 - 9:26am

Been playing a few casinos and Jackpot City is my first win and so far the most enjoyable. Withdrawal is pending but I made sure I did my research and they were right up there with the most legit. I won't be spending elsewhere. Some are shockers. I would rather just put all my eggs in one basket. They have also been super prompt with any email contact. I like like that.

2 CL-Ed, Pharidodot

Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3149
Thanks given: 207
Thanks received: 924
Rated this casino
16 April 2016 - 7:32pm

This is a casino I don't particularly like and there are many reasons for that. I plaed there a few months ago when I claimed an exclusive bonus. I didn't get the bonus right away and also I didn't get what I expected- there was a promo that I can get 80 free spins on Mega Moolah while I actually received just 20€ bonus. Yes it wasn't bad but I didn't like the fact that support doesn't really know much about their own promotions. I didn't have any lcuk whatsoever but I did like the fact that I received second bonus while I was playing, also the game selection was very nice. But another downside is that you can't see your wagering, you always have to check with support and also they send spam mails every day, which is very upsetting. Bonus had 50x wager which is a lot too and I'm not thinking of depositing there again.

2 CL-Ed, Pharidodot

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 9691
Thanks given: 5645
Thanks received: 4902
7 September 2015 - 4:27am

Thanks nelsnik I'm going to look into the blacklisting thing to see if there is anything behind it.

Update: I can't really see anywhere they have been blacklisted apart from a few affiliate sites due to the mis-handling of their affiliate program. I don't think this has any bearing on players though.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
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Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
6 September 2015 - 8:28pm

Jackpot Citry!
Lot of players have since a short while big problems with those guys, support tells payments are processed but after weeks it's still pending. well i played on jackpot city pretty while ago, that time i never had problems with them, probably because i deposit way more then i withdrew. i only had 1 withdrawal ever on 20 deposits! but always got free spins on my deposit if i asked they support 10 euro deposit was mostly 20 free spins! so that was always nice to get something extra! the only withdrawal i had was that time processed fast without problems. but on most forum's jackpot city is now black listed. very weird but it are real story's! so i better avoid them for now! good point then was support members spoke in my own language!

3 CL-Ed, CL - klaw, Pharidodot

Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks received: 119
Rated this casino
6 December 2014 - 5:43am

PeDrone’s Jackpot City Casino Review
Casino Software
Another large gambling group Digimedia Ltd introduces to us another casino from their offer, Jackpot City!
This casino is known for its occasion free chio no deposit, its slightly spammy advertisements and its violet theme. Lets take a closer look.

Welcome bonus
Although this casino spams my email almost every day about bonuses, it actually does not offer nothing better than 100% match deposit bonus. And if I would be this casino, I would shut up with an offer like that.

Deposits and withdrawals
Digimedia Ltd is quite reputable company for me, so I did not doubt depositing by VISA directly and it probably made sense, as I have managed to withdraw 200$ in result, which is very successful game session for me.
All these advertisements probably were telling the truth and I simply should register and be lucky 🙂

I played only Agent Jane Blonde slot - I have been receiving blonde treasures exclusively for me from, and I appreciate this and will bring her some roses, when I will meet her again. But I will must visit the 0.09 and also the 0.90 Jane Blonde 🙂

I recommend the casino, but take care of their quite annoying e-mails (and also SMS messages!) that they usually send quite often. Certainly, do not give them contacts, or at least the mobile phone number! I regret it since the moment I did it.


Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
4 October 2014 - 9:28am

Jackpot city casino really have nothing to be proud of. Casino is not bad at all, but there is really can't find anything to compare with best online casinos at which i'm played. If only customer support is same good as at many very really good online casinos. At this casino only microgaming games, and also very same like at many microgaming casinos bonuses and promotions. I played at this casino couple of times, and have nothing interesting to say about it. I have two withdrawals, both took 3 days to reach my skrill account, and of course this is not what i am looking for, i want to see money drop to my account much more faster, max in 24 hours, but even 24 hours it is already too long. 3 days it is very long for me, this is one of the most strong reason why i am not very happy to play in jackpot city casino. Everything else is quite good, and i like, but there is no any chance to play regular for me. Why do so, if i have casinos that pay faster and have not only microgaming games. Did not say anything bad about this casino, just not for me.


Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
18 August 2014 - 2:06pm

Jackpot city casino it is not that type of casinos that absolutely not interesting for anyone, because it is good casino, and i had very nice experience with it. But like always i'll start from pluses for this online casino.
+ Software. Like usually microgaming software is awesome, i did not mean quickfire, which is instant play, and sometimes it is lag's and give different error codes.
+ Customer support. Every player in this casino can expect good customer support, but like always i tried only live chat, because it was not needed for me to send email, live chat working all the time, and after i tried it more than 10 times i can sure you that everything is very nice.
+ Bonuses and promotions. Everything is awesome in this casino, there is a lot of reload bonuses and promotions, and casino send big bonuses weekly. Also casino last month run interesting promotion with picking super hero, i think active players in this casino have same opinion with me.
And as for minuses in this online casino,it is hard for me to list many, just probably one.
- Withdrawals. KYC was passed within 1 day, it is very good result, but withdrawals took always 2-3 days, and it is not very fast.
Final mark:
Very decent online casino.

CL - klaw

Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
22 July 2014 - 8:13pm

So, this casino is one of the very little handful of sites that offer welcome bonus (for Microgaming software providing casinos quite rare) with also a NO DEPOSIT bonus - I redeemed it a time ago, and after that I did not opened this casino a long time, so it says all about my no deposit bonus successfullness 😀
The negative thing on this casino is (I dont say that it can not be quit, but anyway) - that it sends me promotional SMS with sometimes quite generous, other time not even worth looking at. It harasses me a bit, but I let them sending it, because sometimes (but usually not) is the bonus well and worth depositing (like last time 3x match bonus). What is positive on these harrassful SMS' is, that in every SMS is described the way, how to opt-out (how to unsubscribe from these promotional offers).
So I have not any only negative experience with this casino. What is bad is this practice, the SMS promos sending (by the way, it is quite often, once a day is minimum, sometimes I wake up and can find 3 new promo SMS from them - sometimes also the same meaning, maybe a system issue), that makes in me the impression of "spamming" casino, and that is making me staying far from there 🙂
But if I dont look at the sms, it would be 4/5, but this way its 2.4/5, rounded to 2 stars 🙂

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
18 June 2014 - 1:46pm

Jackpot city casino have slots from microgaming and this casino give option to download casino software of personal computer and sure i am use this option. i play at this casino many times and have only good and positive things say about jackpot city. This casino have nice bonuses and send me to inbox bonus offers almost every day and in month i get around 5 100% bonuses and many other that less than 100%. I play at this casino every week and i can say that it is honest site that not cheat players. My first withdrawal was need to verify my account and i get money in 3 days of waiting this is not so speed how at guts casino for example but jackpot city casino give me much more bonuses and i threat it well.Promotions not exist because most time it is just freeroll tournament at that not possible to win any prize with not paying additional money for this. I think it is not important because casino give so many bonuses. Live chat working all day and that live chat is very good all withdrawals to me paid in 3 days never faster or longer and this is good for me. I will continue play with this casino because it is honest and give many bonuses.

CL - klaw

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
11 March 2014 - 3:43am

Hi, i hope you will enjoy my review for for jackpot city casino. Jackpot city casino comes to my attention probably 5 years ago, or even more, when i was just young bird in online gambling world. I made in this casino probably 100+ deposits life time, and i am very pleased to say that i am happy with it, and never had any problem with them. One thing i wonder did i am won after so many deposits, or i am losing players... Who knows, but i preffer did not ask about this casino, sometimes better did not know.
Software: I suggest you download their client and start playing. No slow spins, no lags, no errors. Very good and stable.
Support: Live chat alwauys more than welcome, always ready to help. I like!
Withdrawals: Sometimes it is one day, sometimes 5. I did not know from what this depends, but i can say that this casino always pays your money. Always, once again, for 100+ deposits over 5 years, i did not had any problems with withdrawals. Thats what we can call quality?
Promotions: Nothing really interesting, they send out bonuses to my email regularly, and i am always take them. They promote freerolls with prizepools something like 25.000 but to win it you should spend a lot of money for addons or rebuys, so i did not recommend even start playing this tournaments.

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
15 January 2014 - 11:20am

Hello. Jackpot city casino is a very old microgaming casino, which have many players from russian speaking countries. Of course i can not miss such casino, and i play there from time to time. They really nice for me, have russian language site, russian language support, and very nice ewallets for me , which is webmoney, moneta.ru, yandex.money . Also from time to time they sent out some interesting bonuses and promotions + i get from them two snail mail letters with bonuses and other stuff. So i quite like this casino, and never had there any problems. One bad thing that they a bit slow in withdrawals, sometimes it takes two days, sometimes 4. My fastest withdrawal was two days, longet 6 days. I know, this is not good, but i am always sure that i get my money, and they did not steal it from me.
Support: Friendly and nice, and as i told have russian support.
Withdrawals: 2-6 days, its a long time, i take one start from jackpot city casino for such slow withdrawals.
Software: OK!
I thought to give them 3 stars like for all average microming casinos, but for their russian friendly i give them 4 stars, if they was not lazy to hire people to make site russian friendly, i will not be lazy to add them star for this.

Joined: 7 Oct 2013
Posts: 5
Thanks received: 6
Rated this casino
7 October 2013 - 3:40am

This is my preferred Casino I've played. Big wins on it.... Payment is not the fastest I had but they pay in about one week.

Well, try it. They don't harass you with spamming emails also, it's appreciable.

Good !

2 CL-Ed, Pharidodot

usbarbadosslim93 Recently online: 51 min ago
Forum AngelForum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 12566
Thanks given: 750
Thanks received: 1823
29 March 2012 - 11:53am

That is great news. I am glad everything worked out well for you.


Joined: 21 Mar 2012
Posts: 4
Thanks received: 3
Rated this casino
29 March 2012 - 8:15am

Yes Jacpot City gived my money back. After a week.

2 CL-Ed, Pharidodot

usbarbadosslim93 Recently online: 51 min ago
Forum AngelForum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 12566
Thanks given: 750
Thanks received: 1823
21 March 2012 - 3:32pm

Radres, send a PM to CL-Ed and tell him your situation. He is very good at helping people resolve issues with casinos. I think he would be in the best position to help you out.

P.S. Welcome to the site. I hope you get your problem resolved.


Joined: 21 Mar 2012
Posts: 4
Thanks received: 3
Rated this casino
21 March 2012 - 3:26pm

I used IDEAL, very famous and trusted method in the Netherlands.

Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 230
Thanks given: 30
Thanks received: 61
21 March 2012 - 3:09pm

May i ask which deposit method did you use to deposit? There is always a trace from and where to the money went.

Joined: 21 Mar 2012
Posts: 4
Thanks received: 3
Rated this casino
21 March 2012 - 3:00pm

Dont deposit to this casino. They are realy scam and fraud casino. I deposited 50 euro and it never comes to my casino account. I called them on the number they gives on them sites.

I called the netherland number, nobody takes the phone. I sent email nobody answer.Live chat they answer but they say only we do nothing.

Why this site gives 5 stars for this bad casino.

I give them my payments details from my bank, they dont want see it.

I can somebody help me to get my money back ?


Joined: 16 Jan 2012
Posts: 3
Thanks received: 2
Rated this casino
16 January 2012 - 8:16pm

👍 All casinos should be like this one. Best customer service ever. I will always play at jackpot city

2 CL-Ed, Pharidodot

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