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Jack Gold Casino Review

Jack Gold Casino is an online casino established in 2013 with games supplied by Evolution Gaming, Microgaming, NextGen Gaming, and Realistic Games. It is operated by Locus Gaming Isle of Man Ltd and is registered under the jurisdiction of Isle of Man. Last updated: September 11, 2014.

usThis casino is no longer open.


rating: Very Good


Review of Jack Gold Casino

The first thing that struck me when I visited Jack Gold Casino was the rather simple, attractive, and straight to the point interface. It has a menu down the left and a tabbed list of game logos on the right and that was pretty much it. It was then that I realised that the site has been totally tailored to mobile devices, so it does not waste space on superfluous stuff like so many other casino websites. I decided to grab my iPad instead and take a look at Jack Gold from a tablet user's perspective.

Casino closed down

September 2014: Jack Gold Casino's operators, Locus Gaming, have decided to close down the casino, a surprising decision given the fact that the casino was only open for less than 12 months.

Game selection and interface

The games at Jack Gold are supplied by a number of different game providers, including Microgaming, NextGen, and Realistic Gaming. Unlike most regular online casinos that have branched out into mobile games, you won't find say 500 games for your desktop computer and around 30 for your tablet. Instead every game on the site is playable on your mobile device, and I counted around 75 games in total, with 53 being 5-reel video slots.

Included in the collection of games are Microgaming blockbusters such as Avalon II, Thunderstruck I & II, Tomb Raider, The Dark Knight, Playboy, and Break Da Bank Again, along with NextGen favourites like Medusa, Irish Eyes 2, and Foxin' Wins. There are also a few games from Realistic Gaming, which specialises in games for mobile devices. One I quite enjoyed was Super Graphics Upside-Down - a slightly bizarre Japanese themed slot which turns the reels upside down during free spins and comes complete with an anime-inspired host girl who talks to you in what we assume is deliberately badly translated "Engrish". There are also three Microgaming progressive jackpot games available for play: Cash Splash, Major Millions, and the prolific Mega Moolah.

Apart from the slot machines, there are mobile friendly versions of blackjack and roulette, along with six variants of video poker, but more exciting for me was the availability of live dealer Baccarat, Blackjack, Casino Hold'em and Roulette. These games are broadcast from the Evolution Gaming studios and worked surprisingly well on an iPad.

Jack Gold has a very tablet-friendly interface. Each game is listed using its logo, and your choices are arranged in a 5 column grid. The icons are large enough to tap without making mistakes, however as logos for games tend to reveal little about the game, unless you are familiar with the game already you will have little idea what to expect until you actually load the whole game. Some kind of screenshot preview, ala our very own free game index here at Casino Listings, would definitely improve things.

Player friendly bonus rules

It was great to see that Jack Gold is yet another casino that has adopted the "early withdrawal" policy with their bonuses. When you claim a bonus, you will receive the extra funds as a "bonus balance" while your original deposit remains in your "cash balance" and will always be wagered first, before any bonus funds. What this means is that if you have a big win, or even second thoughts about claiming a bonus, you can forfeit the bonus and withdraw from your cash balance at any time without being locked in by wagering requirements, as long as you have not yet touched your bonus funds. I really like this rule.

Support, banking and security

Customer support at Jack Gold can be contacted a number of ways. There is a live help tab or button displayed on the site that can be tapped at any time to initiate a live chat session. Unfortunately for those of you outside of Europe like me, the chat operators are not available 24 hours a day, instead operating between 8am and 10pm, London time. Alternate means of contact include email, phone, post, and you can even pester them on various social media accounts if you're into that sort of thing.

Getting money in and out of Jack Gold casino is quite simple, provided you own a credit card, as they only accept Visa or Mastercard credit or debit cards. We queried support and they stated that Neteller, Skrill, and UKash options should be coming soon, but they were unable to give us a specific timeframe. Deposits are instantly handled as you would expect while our test withdrawal took 3 days in total, including an initial identity verification process, which is pretty good.

Jack Gold is licensed and regulated in the Isle of Man. This is a serious gaming jurisdiction that places strict controls on its operators, including mandating that all player funds are ring-fenced from the casino's day to day operational funds. In theory this should ensure that any financial mismanagement of the casino does not impact on any player funds, which is always good to see. In addition the RTP figures for each game can be found either on the website or in the game help files or paytables.


Jack Gold is certainly one of the better mobile-oriented online casinos that I have tried. Every game at the casino is playable on your mobile device, and the site is attractive and easy to navigate. Having said that, it would be great to have some more gaming options when accessing the casino through your desktop computer and the casino could definitely use some more flexibility in the banking department.

This casino is no longer open for business.
4 replies • Last post


True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
4 June 2014 - 3:43am

they do not accept players from Belarus, correct this please in review, as i see message that Belarus is accepted Sad
sick, bonus is cool.

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
16 July 2014 - 6:58pm

Jack gold casino using games from different software providers and here i played some interesting games that i never played but i was not often player in this casino in total i made probably only 5 deposits and of course it is not so many to have really full experience in this casino but at least i have some things to share with you. Games can not be downloaded on personal computer but at least i can say that games did not lag and loading fast so you can wait good experience without any problems of course if you have good and stable internet connection. Live chat looks like working not 24/7 but at least this guys was helpful to me and i am happy with them in general. bonuses and promotions are very generous and i am happy with that amounts of bonuses they sent to me and wagering requirements was also very reasonble and without stupid high requirements like some casinos do. Verify of my account take for casino team a bit long 3 days and my few payout requests was done in 5 days to skrill account and it is of course not very fast speed but not so long too i can not complain.

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
3 September 2014 - 2:06pm

Jack gold online casino have very interesting games selection, but it is not very popular online casino, across my friends or other players that i know, only i am tried this casino. I will try to list pluses for this casino, and then minuses.
+ Games selection/software. Everything working perfect, i was not able to download any application, but all games run good in my browser, not any problems. And games selection is very good, not only typical quickfire games, but also few other softwares.
+ Customer support. I tried live chat only once, and it was good experience, but unfortunately i did not know about working times, and about email support and their responces.
+(-) I did not know about withdrawals from this casino, and it is really hard to judge casino in this option, because i did not know anyone who tried this casino.
And now minuses.
- Bonuses and promotions can be much more better, 25% reload bonus that casino sent to me looks really very bad.
- No ewallets to deposit and withdrawals, only cards, and of course it is very bad, withdrawals to cards take very long.
Final mark.
It is not very good casino in my opinion, i will not play here again.

1 member gave thanks for this useful post: CL - klaw

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6212
Thanks given: 2515
Thanks received: 1803
11 September 2014 - 5:11am

I am quite surprised to see that Jack Gold have been shut down by their owners, Locus Gaming. The casino was relatively new and had a lot of promise. It is very strange. Perhaps the new UK licensing laws factored into their decision.

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