Island Casino Review

Island Casino is an online casino established in 1997 with games supplied by Digital Gaming Solutions and Realtime Gaming. It is operated by 5Dimes Group and is registered under the jurisdiction of Costa Rica. Last Updated: September 30, 2020.

usThis casino is no longer open.

3

Our rating: Average

6
Closed

Review of Island Casino

The Island Casino was established in 1997and is currently based on Costa Rica. With Island Casino, players do not have to sign up for sport betting and casino gambling. At the Island Casino, both forms of online gaming entertainment are offered.

Island Casino has excellent customer service, generous promotions and fast and efficient payouts. It offers skill games, live and wireless phone betting. It has also won various awards from different online gaming authorities web-wide.

The Island Advantage

Island Casino has a good reputation online. In fact, it has the admiration and approval of various online gambling authorities like Vegas Weekly, UltimateCapper.com, Gamblink.com, Links2Gambling, Gamblers Garage, Ante Up, Gambling Registry, Gaming-Guide.com, Selective Casinos, SiteInspector, Internet Gaming Commission, and GamCare.

Its reputation is its sure draw to new casino gamers. It also doesn't hurt that the Island Casino has bonuses for such new members. For instance, Island Casino gives players a deposit bonus worth one-half of the initial deposit made through Person-to-Person, NETeller and Cash Transfer. For those who intend to make their initial deposit through Bank Wire Transfer, a 20% deposit bonus will be awarded. A 10% bonus is also offered for initial deposits made using MasterCard and Visa.

Games at the Island

Island Casino uses efficient and reliable gaming software developed by Digital Gaming Solutions. It offers classic casino games like blackjacks, baccarat, craps, slot machines, video poker, roulette, and Pai Gow poker. Island Casino's online casino games have payout rates that rival those of land-based casinos.

Betting on major sporting events like football, basketball, baseball, horse racing, boxing, hockey, baseball, hockey, tennis, soccer, and auto-racing is also available at Island Casino. Minimum bets for phone-in customers are $50 for a straight bet, $25 for parlays and teaser and $1 for online bets.

Payout

No exact payout rates are available in Island website, while several personalities have en known to have won four and five digit prizes in several Island Casino games. There have been, however, some complaints regarding the Island Casino's no/slow payouts in 2004 and 2005. However, these are all water under the bridge. In fact, no major problems have been reported since then. It definitely seems that Island Casino has upheld its promise to provide a customer-friendly environment. It has thereby managed to establish a more solid reputation in the last 2 years.

Customer Service

Island Casino's client assistance is available 9am to 12pm EST everyday through live chat, email and a toll free number. The casino live chat and telephone support staff can definitely answer your questions. However, customer support personnel can do with some improvements in their soft skills.

Banking

Island Casino accepts payments and deposits made in US currency made from accredited money-transfer agencies like NETeller, MasterCard, Prepaid ATM, Citadel, and eMoney transfer. Cash transfer and person-to-person transactions are likewise accepted. Withdrawals can be made via phone and the web and are processed everyday from 11am to 10pm EST.

This casino is no longer open for business.
7 replies • Last post

Comments

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 9395
Thanks given: 5343
Thanks received: 4744
30 September 2020 - 5:36am
#1

Interesting. This casino was always part of the 5Dimes group but they must have shut it down and redirected. 5Dimes announced last week that they are closing the accounts of all American players so I would not bank on being able to play there for much longer. Marking this one as closed.

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usButtBongoFiesta
Card SharkCard Shark
Joined: 26 Jan 2019
Posts: 178
Thanks given: 1
Thanks received: 115
Rated this casino
29 September 2020 - 6:34pm
#2

I was looking for a new RTG casino to play at so found this one in search. When I clicked on the link it brought me to the 5Dimes home page but there is an option for Casino. The layout is pretty basic but also can be a bit confusing. They have all the typical RTG games though. Because it's under the 5Dimes name you also have a Sportsbook available to you as well. That is normally not available with most RTG casino's. Decent option for US players.

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
10 July 2016 - 5:20pm
#3

Island Casino,
pure waste of time, spend some bitcoins there, since they accept this as payment method, i was excited because there was a good welcome bonus offered on my deposit, took 1 hour before bitcoins reached my account, i played there for long time lot of good wins lot of looses, it was fun, customer support never online not available not responding on nothing. sadly i lost, but even if i requested an cash out it will take ages to receive it, it's unbelievable bitcoin should be fast, but on island casino not, u should be careful because if u wait 2 days for example it might be possible you're bitcoin address is changed and might happen u won't receive ur payment i experienced this once, and it isn't nice. island casino should do much things to make there casino good again, starting with a good CS which they really don't have, and don't add long pending periods on payments, i even take the energy to write a review for them but it's more to warn people on CL to not play there! u won't be satisfied in all kind.

CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 433
Rated this casino
26 November 2014 - 1:09am
#4

This casino is second casino in the known world that I read about that is powered not only by classic Real Time Gaming software, but also Digital Gaming Solutions software – first one was its Brother- casino Sportbet Casino (their „software crew“ finishes BetUS Casino which is blacklisted ).
I cannot say that it was the only one or the most important reason, but certainly it was ONE of the reasonS, which caused me to decide not trying this casino for real and finally NOT deposit here any funds – the risk that my Money would fly away and never comes back was very high (its by any depositing Money to casino, but this time it was a certainty of almost 100% 🙂 ).
However, like it usually goes by RTG casino where I decide not to deposit – a free chip was discovered quite simply.
The gameplay was harldy common, better I would tell you somehting about my global impression of this – it was absolutely terrible and I have almost puked few times. The „sailor“ theme is chimped like hell, few images thrown each over others do not create any atmosphere... and the orientation inside the site is absolutely zero.
I dont have much reasons to rate well here.

CL - klaw

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
28 October 2014 - 3:18pm
#5

Island casino it is real time gaming casino and also have some other software, but i tried only real time gaming slots here. Can't say that i play real time gaming slots usually, because i not very like their games, all have jackpots, called random jackpots, but i am not sure how to win it, and did not know anyone who really won it. Also i found that even games what listed with low volatility sometimes can eat money very quickly and did not get enough playtime to be happy and not make any more deposits in that day. I did not touch customer support at island casino at all, because have no any reasons for it, i played two times, two bonuses was credited to me without any problems, so i just was able to start gambling and did not had any problems like i said. Unfortunately no luck for me, and i not had any withdrawals from this casino, and actually i did not find any reasons to continue playing in this casino, so i am just stop playing in this place, and feel myself more than okay. Sorry here, but my experience not enought to say you anything more interesting.

CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
18 July 2014 - 2:54pm
#6

Island casino is not very interesting for new casino players because it is look not very good like belaff guy say and because games is poor and very old i think not many people this days will be happy to join casino that not have such amazing operators like net entertainment or microgaming or playtech at least. I played at this casino about 2-3 times first time i try it because want to get new welcome bonus because i am always like to try new casino because few times in my life such try really helps me to find good casino that i will enjoy a lot of times. Live chat was good for me but i am not sure about times at which customer support agents available there. Games choosing is not big but all games that presented works good even in browser and by the way casino not have download software. Both my few deposits in this casino i lose playing real time gaming games i can not say that slots was very greedy once i even clear my deposit bonus but decide to continue playing with wanting earn even more money. I not sure if this casino is safe but i am also can not say anything bad about it.

CL - klaw

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
16 February 2014 - 9:51pm
#7

Hello! Island casino is powered by real time gaming, and i play this casino only one time, about 10000 years ago 🙂 I am joking not 10000 years ago, but i played this casino very long time ago, and this is was one of the first casino that i joined. If you ask me right now, did i join such casino like island - my answer will be simple no! Why? Welcome bonus is poor, for this software expecially, also just not be lazy and visit their site... Oh, my eyes, why my eyes bleeding, wtf? Site looks like peace of sh*t and i think such sites was created in 199x ? 🙂 Really, how i can play in a casino with such site, i did not believe that they still open and never think to redesign their site. THis is huge warning sign as for me, and i never will play at such casino , and the reason why i join and deposit to them long time ago - i was stupid. So, if you reading this review, i suggest you if you so want to play Real time gaming - go to club world group, it is much more safer and much more interesting.
2 stars, does not know for what.
Btw, sean wilson is an owner of island casino? 😜

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