InstaCasino Review

Review of InstaCasino

As the online casino industry has grown so large over the past decade, there are now so many casinos to play at that it can be hard to sort out the elite ones from the also-rans. Once in a while though we find a casino that stands out in terms of the games offered, withdrawal speed, and excellent management. InstaCasino is one of those casinos.

Software and game selection

InstaCasino runs on a platform supplied by iGaming Cloud, which is the same platform used by industry leader Guts Casino. The two casinos are otherwise unrelated though. This means that the casino offers games from noted software developers including Microgaming, Net Entertainment, Nyx, Play'n Go, Betsoft, and Thunderkick, and all of the games at the casino are available for play through your web browser. A well-designed mobile site is also available, should you wish to play slots or a small selection of table games via your smartphone or tablet. Registering an account was a very simple process, and I only required a minute or so to punch in my personal information to get set up.

The games selection at InstaCasino is impressive, as is the interface used to navigate through the collection. Newer games are displayed at the top of the grid of logos, but you can also break down games by type (i.e. video slots, classic slots, jackpot games, table game and video poker) as well as filtering titles by software developer. An instant search box is also available to help you easily find a game if you know it's name. All in all, it is fast, responsive, and simple to operate.

Some of the notable release games available when I checked out InstaCasino include Game of Thrones, Taco Brothers, James Dean, Bridesmaids, and King of Slots. Progressive jackpots also line the virtual halls of this casino, offering punters the chance to hit it big with the Mega Fortune, Mega Moolah, Dark Knight, Hall of Gods, Arabian Nights and several other slots that offer cash prizes ranging from several hundred to several million Euros.

While slots make up the vast majority of the games on offer at InstaCasino, the traditional table games and video poker sections are also well represented. Players looking for blackjack, roulette, craps, and poker options will find no shortage here, as I counted more than 60 table games and video poker games. Live dealer games are also available for play now.

Banking and customer support

Many casinos we look at fare very well in the gaming and security aspects of their operations, only to fail once we analyse their banking. Fortunately, InstaCasino does an excellent job in this aspect of its operation, as the site offers players several deposit and withdrawal options including eWallets, credit card, and bank transfers. Another nice aspect to InstaCasino's banking is that there are no daily or monthly withdrawal limits whatsoever, and payout times are very quick. The casino processed my first payment within 24 hours, including the time taken to verify my identification, which is much better than the vast majority of other casinos I have looked at recently.

Customer support is perhaps the only ding I can find at InstaCasino. Staff is supposed to be available from 8am to midnight (CET time zone) every day of the week. It is a shame that this support is not available 24 hours a day. I tested the support by submitting a question through their web form. I received a response the next day which answered my question but obviously playing email tag is not conducive to elaborating and quickly resolving an issue via conversation.

Security, bonus policy, fairness, and responsible gaming

Player security is handled properly at InstaCasino, as the site encrypts all player information using SSL encryption at all times. This means that hackers or criminals won't be able to decipher any personal information or financial transactions that you send to InstaCasino.

One thing that really impressed me was the casino's bonus policy with respect to free spins. Unlike most other casinos, the winnings from any free spins promotions are not subject to bonus wagering requirements, which means that you can withdraw straight away so long as you don't have any other bonus wagering to complete.

InstaCasino doesn't provide a list of payout rates, though some of its game provide this information in game help screens or paytables. As far as I could see, it does not publish an audit of its monthly payout rates. The casino's platform supplier, iGaming Cloud, holds various licenses to operate from authorities in the United Kingdom, Malta, and Curacao, and its game suppliers have their random number generators independently audited a certified for randomness.

The casino follows modern best practices regarding responsible gambling. In my account settings screen, I was able to set limits on depositing, wagering, losses, and session timespan, all of which can be set per 24 hour, week, or monthly period. There is also the option of self excluding for a period of between 1 day and 3 months. If you want to self exclude for longer than that, you have to contact customer support and make a request.

Conclusion

I was pleasantly surprised and impressed by my time at InstaCasino. It offers a huge gaming library and a banking system that worked quickly and efficiently. My only gripe is that the live chat support is not available 24 hours a day. There are a lot of casinos available nowadays, and it is very rare for me to say that I would be willing to play regularly at a new site, but InstaCasino checks almost all of the boxes for me and I have no problem recommending this casino to you.