Imperial Casino Review

Imperial Casino is an online casino established in 1997 with games supplied by Playtech. It is operated by Mangas Gaming Malta Limited and is registered under the jurisdiction of Gibraltar. Last Updated: December 4, 2023.

This casino is no longer open for business.


Our rating: Average


Review of Imperial Casino

Licensed in Gibraltar and established in 1997, Imperial Casino is one of the oldest online casinos still in business today. However the casino has changed hands a couple of times and the original ownership is long gone, with the casino now part of the French owned Betclic Everest Group. Operating for many years on the Grand Virtual platform, the casino now offers a modern suite of casino games from Playtech.

Software and game selection

Powered by Playtech software that is available for download to your Windows PC, or instant play in your web browser window, Imperial Casino offers a solid library of online slots, table games, video poker, and parlour games that can offer hours of entertainment for any punter. The slot machines are particularly good at Imperial Casino, and there are dozens available including licensed DC Comics slots like Green Lantern, Man of Steel, Batman and Joker Jewels, and Superman the Movie, alongside other licensed titles such as Monty Python's Spamalot and custom creations like Ghosts of Christmas and Dragon Kingdom.

There are a series of progressive slots available for players looking to hit it big. Each of these games is part of the Playtech network which means that the jackpots are pooled amongst many different casinos which helps them to increase rapidly. Some of the bigger jackpots include the above-mentioned Spamalot, Gladiator, and Beach Life. In addition to slot jackpots, there are also progressive table and video poker games on offer.

Speaking of table games, there are several great Vegas classics that you will find available for play at Imperial Casino such as Blackjack, Baccarat, Casino Hold'em, and Roulette. Playtech's table games are all very crisp, smooth, and offer a solid playing experience that is as good anything you will see at competing casinos. For those of you that prefer their table games played with real equipment, the casino offers live dealer Blackjack, Baccarat, Casino Hold'em and Roulette tables that are broadcast live from Playtech's studios in Riga, Latvia. Video poker and parlour games round out Imperial Casino's game offering, and while the numbers of games aren't as large as the slots and table games, there are still some solid choices here that will offer you fun betting experiences.

Banking and customer support

Imperial accepts major credit cards and e-wallets for both deposits and withdrawals. Deposits are credited to your account instantly while withdrawal timeframes vary depending on the method used. In my experience withdrawals to e-wallets will be held for a couple of days in a reversible state and then paid out in another day or two. While this is not terrible, it is a far cray from the old Grand Virtual days where this casino regularly paid out within hours of a withdrawal.

Support can be contacted via live chat or email, and it is provided in both English and Japanese. There is no phone support and I found that the live chat operators are not always available which means that you're sometimes going to have to correspond over email. Depending on your time zone this could be a small or major inconvenience.

Security, licensing and fairness

All communication with the casino's servers is secured using industry standard SSL encryption. The casino is licensed and regulated in Gibraltar and one of the licensing conditions imposed on the casino is that player funds are segregated from operational funds. This is a good thing too because the casino's owner, Betclic Everest Group, has been through some awful time financially in recent years. The company racked up multi-million Euro losses over the 2010-2012 period, at one stage reporting a €60 million write-down in the value of its business on the books after the unexpected closure and regulation of the the group's core French market. While it has continued to operate without major issue since, we still feel that this is more than fair warning that the owners could be in financial stress and may have difficulty coping with another major unexpected financial shock. In terms of game fairness, while the Playtech software's random number generator is audited for statistical fairness, the casino does not report monthly payout audits, nor does it publish the RTP of any of its games.


Imperial Casino has a great collection of Playtech games, but it has little else to place itself ahead of the multitude of other Playtech casinos. The recent financial history of the parent company is not a good sign and we feel that there is a larger than normal risk of the casino being sold or going out of business. In short, there are a lot of other casinos with the same games that have none of these issues, so we really find it hard to recommend this casino as things stand today.

This casino is no longer open for business.
7 replies • Last post


Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
25 November 2014 - 10:49pm

This casino, how is told to us by the official reviewer and probably Ed, should be one of the oldest online casinos still in business today – that is quite fortunately for this casino that I noticed this fact, otherwise it would have already took some points off for their bonus offer, which is huge like my Skrill balance after a casino evening. It is also a part of the Everest Gaming – I apologize to all my listeners, which have I lied to in my review about Everest casino (it seemed like a one-to-one relationship, but they must break it just because).
This casino like I have already said offers exactly no bonus and it means that its either a casino guru like pinnacle sports on betting sites, or it it absolutely ignorant one 🙂 I guess the first one although everything claims that the second is also not too far from the truth.
My deposit stays the same, what is quite rare occasion and i began to play Beach life but that is not interesting at all this time, simply I did not withdraw anything. They have live chat so I just proved that there is really no bonus offering , but first I must catch them online, what I rate also a bit low.

2 CL-Ed, CL - klaw

Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
28 October 2014 - 2:34pm

Imperial casino it is place with playtech software, i played in this casino couple of times, but actually i did not have any fun, and did not have any interesting to share. How i understand imperial casino it is nothing special place, but still place to which you can trust, but it is definetely not best online casino, and i even think that owners of this casino even not want to see their brand as best online casino. All my deposits was with bonuses, which casino send to me and couple was part of welcome offer. Also very good to know that casino have good customer support, i tried only live chat, because i almost never send emails to support, since i hate to wait. I have one withdrawal if i remember, and it was paid after 5 days of waiting, this is of course very long, but generally for playtech casino this is usual time that they need to send player his winnings. I am pretty sure in fact, that i will not play in this casino again, it is not place for me because i want to see and want to get withdrawals much more faster. But if you could wait couple of days to get winnings, this is not problem for you.

CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
18 August 2014 - 2:06pm

Imperial casino it is playtech casino, but from my experience i not suggest anyone to use this casino, it is not best, and i not sure if it is very good. And like always let's start from pluses.
+ Software. I tried only download application from playtech, and it is works very good. Instant play i do not try at all.
+ Bonuses. Casino usually send deposit bonuses, but unfortunately i never get any free money, or freespins, but i played only two times and i winning player, maybe losing players get even more good things.
And now minuses for this casino.
- Customer support. It was very bad experience, i wait customer agent in live chat about 20 minutes, and then he appear, say hello and what my problem, and disappear for another 20 minutes. It is just unrespect to customer(me) and it is big minus. I send email, and reply even do not come to me, poor CS.
- Withdrawals. I was lucky to win 100$, and KYC took 4 days, and it it very long, it is hard to imagine another PT casino with so long withdrawals.
Final mark.
I not recommend this casino, it pay me long and with troubles 100$, and for bigger amounts problems can be bigger.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
16 July 2014 - 8:31pm

Imperial casino was very interesting casino because it has very rare and interesting games and some times i used this casino when i was tired from other software providers. It was possible to install software on personal computer and enjoy games without laging and other troubles like slow spins. Live chat was at this casino but i did not remember anything decent about it and i have no idea did this live chat was 24/7 or not but since i did not remember anything bad about it i think it was ok. Bonuses and promotions did not have anything unique or very interesting but it was just average and i remember good that i was able to get bonuses in this casino and have some fun. I have two of three payout request from this casino and verify take 1 day and usually in two or three days i was able to see money come to my skrill account so i can say casino is safe and good and did not try to steal my money. From administrator comment under review i see it is playtech casino this days and he not very happy with it so probably it is not best place to have gambling these days so i did not know what to say about it.

CL - klaw

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10410
Thanks given: 6291
Thanks received: 5353
9 April 2014 - 9:20am

Review updated. I would steer clear of this one at this point in time. Its parent company Betclic Everest Group has been losing money hand over fist in recent years.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10410
Thanks given: 6291
Thanks received: 5353
8 April 2014 - 2:08am

I used to really love this casino. They had Grand Virtual software which was rare and a bit odd. I never really liked the slots much but they had good table games and excellent bonuses which were the true "sticky" ones. What that means is that you would complete the wagering requirements and you could not withdraw the bonus but you could keep playing with it even after withdrawing the cashable part. And everything you won after that was cashable. So every time you bet the bonus money and won, make a withdrawal, then bet again, withdraw etc. Many times I cashed out more than $300 after depositing $30. It was a monthly ritual.

Ah, the good old days... now it is just another Playtech. And it looks like we need to update our review which is quite out of date!

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
17 February 2014 - 12:20am

Hello! Imperial casino was also played by me only one time, that was long time ago, and one of my friend who also playing poker share his story with me, that he win 2000$ from 30$ on roullete in imperial casino. Of course i ask him a link, and of course i made 30$ deposit hahahaha. Lol, sometimes i think that i am so stupid, like a stone. Or stones are clever? Who knows... Anyway, 30$ deposit was done, and i am with a thoughts what i will do with my 2000$ start playing roullete. Like always i never bet on numbers, and i am really do not understand how people bet on numbers. They never comes xD I usually bet on red or black, i spend probably a hour and max. balance i saw was 220$, which is nice, and now i am understand that i should cashout, but come on, friend won 2k$, i can win also. Of course you guess that this is all ends with zero on my account 😜 But i am had good time... Or not, who knows , i did not win my 2k$ there. Site looks bad so i give them 2 stars, i can not judge them serious. Not enough mana ( oooops videogames jokes), not enough experience with this casino.


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