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Heaven Casino Review

Heaven Casino is an online casino established in 2005 with games supplied by GTECH Interactive and Microgaming. It is operated by InTouch Casino Ltd and is registered under the jurisdiction of Malta. Last updated: February 2, 2015.

usThis casino is no longer open.


rating: Average


Review of Heaven Casino

When we first started looking at Heaven Casino (formerly known as Blackjack Heaven), we were not quite sure what to expect. The casino carries an operator's license from Malta, and uses a regarded gaming system in GTECH along with Microgaming's Quickfire instant play system, but does this casino do anything to make it stand out from the pack?

Software and Games

Heaven Casino's software downloaded and installed on our computer with no issues. Everything went smoothly and the casino had a nice look to it, albeit not as flashy as some other casinos we have run into. The downloadable casino runs GTECH software, which does have a limited number of games, but does do a nice job of making those games entertaining. On the other hand, the website is where it is at if you want the latest games from Microgaming and other providers licensed to the Quickfire platform.

Heaven Casino offers the games one would expect to find at any internet casino. Among these are blackjack, video poker, slots, roulette, craps, and keno. There are a few more parlour style games that are nice to see, such as Money Wheel and Hi-Lo. It should be noted that the variety of games at Heaven Casino's download client is relatively small, so if you're like me you'll likely be sticking to the website which has a far bigger, and newer, game selection.

The casino also offers several large progressive slots jackpots. At the time of this review the Aladdin's Lamp jackpot sat at a few thousand short of the million Euros mark, and others such as Fire Burner and Fortunes of Egypt were valued at more than €650,000. With the addition of the Quickfire system you also have a shot at winning some of the Microgaming jackpots such as Mega Moolah, The Dark Knight, and Major Millions.

Customer Service and Support

Banking options at Heaven Casino are more than adequate with the standard credit and debit card deposit options, along with eWallets such as Neteller and Skrill, and bank transfers. In addition there are many transfer methods that are local to particular countries such as Abaqoos, Boleto Bancario, POLi and GiroPay.

Withdrawals are conducted using the WebDollar wallet system. In our experience a withdrawal at Heaven Casino can take a couple of days to process. Players performing their first withdrawal should expect to go through identity verification once their accumulated withdrawals pass €2300, as per Maltese law.

Heaven Casino "reserves the right" to limit your withdrawals to €10,000 per month, which means that you should assume that this is, for all intents and purposes, a hard upper limit on the amount they will pay you in instalments. However this is where we must point out one of the stranger rules we have ever come across at an online casino. Should you win or lose more than €10,000 in any rolling 30 day period, Heaven Casino will automatically lock your account until such time as your accumulated winnings or losses drop below €10,000 in the rolling 30 day period. Therefore if you win more than €10,000 in a day you can't play there again for another month. It might be great if you're on a horrible losing streak I suppose, but not so great if you are winning. Very strange indeed.

Customer service options at the casino are limited, with live chat and email via a web form being the only options for contacting a representative. Agents are generally available between 8am and 10pm during the week, and 8am to Midnight (GMT) during the weekend.


Heaven Casino is a decent enough casino, although it really does not do too much to stand out from the pack of competitors. The game selection is good, particularly in the instant play website section, and if you prefer an installable casino, it is one of the few remaining GTECH casinos. If, however, you are a high roller who often wins or loses more than €10,000 in a short period of time, stay well away from this one, because the withdrawal limit and account locking rule will likely infuriate you.

This casino is no longer open for business.
8 replies • Last post


zuga's picture
Joined: 12 Dec 2007
Posts: 121
Thanks given: 35
Thanks received: 13
14 January 2008 - 1:11pm

I played there in september .07. Back then the WR was much lower( 25x b+d).And they even had weekly $25 reload. I played BJ( what else), $1 a hand at first, but soon swiched to 2 x1$ hands.After 1st day of play i was
$60 good.2nd day was even better as i went up over $300,and even played some slots. As i continued to win
hand after hand ,i became more and more greedy.So eventually from 326$ i went donw to $250, and at that
point i made withdrawal of $200. With remaining $50 i played next morning and after good start and some
extra $10, i blew it all. After all, i made $150 profit , since $50 was my deposit.
If i wasnt greedy, my score would have been much better, but all in all i was satisfied.
But now im not sure this bonus is worth doing, 200x B is huge..

Play Safe!

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 340
Rated this casino
30 January 2014 - 1:19pm

Hello! I play at this casino long time ago, and i should say that i like bossmedia a lot. They have a very nice slots, and it is always lot of fun and interesting to try them out. Also, i did not see bossmedia casinos that withdraw your winning more than 24 hours. Its really interesting software, and i really suggest you to try it. My favorite slot on it dark city, really, on of the most interesting online slot ( note that this is by my opinion of course, there is always a chance that you will say that their slots is suck). Anyway, i made few deposits in this casino, but actually did not have much luck, because of playing high variance games, but this was very pleasure to play this slots, i did not play this casino anymore because i much more preffer casino club with the same software, but for some reason i believe heaven casino is safe and nice place to play, and apart many others casinos they trying to withdraw your winnings fast and without even asking your documents, and of course they deserve big thumbs up!
Support: Good and helpful.
Withdrawals: did not test it at heaven casino.
Software: OK!
I give them 4 stars, i believe this is good casino.

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
18 March 2014 - 12:45pm

Hi, i hope you will enjoy my review of heaven casino. This is very good casino in my opinion, they using microgaming quickfire software (quickfire because they did not had download client and you can paly games on from your browser) i am not big fan of browser slots, expecially when it comes from microgaming, because from times to times they do something on their side , and slots become very laggy, slow spins, etc. I play at heaven casino only with one deposit, but this was with big deposit for me - 150$ with 100% bonus. I made so big deposit because recently i made nice withdrawal from another casino, and i was able to play such big. But that was very painful playing, because stupid 243 liners which i for some stupid reasons still playing this slots. No luck at this casino for me, but i am of course sure that it is safe place to play, and you can try it if you searching new casino. Bad that i am was not able to check out their withdrawals, but afaik bossmedia is good for withdrawals.
Support: Did not test it at all, it was not needed.
Software: Bossmedia and microgaming.
Withdrawals: Did not manage to had withdrawal from my big deposit.

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
24 June 2014 - 10:39pm

Heaven casino is very interesting place to play because it has two different softwares in one time. In browser player possible to play microgaming games and if you decide to download casino on personal computer there will be no microgaming games and there will be boss media software. I like bossmedia software and decide not play microgaming games because i can play it at many other casinos and i try to win something at boss media in one single night i come home tired from work and just want to relax a bit and start playing and spent 4 or 5 hours and 200 euros but not win anything after so many deposits i feel myself bad and also feel that slots here is very very cold and i uninstall casino and never played at this casino again because i hate casinos with cold games. Casino look good but i not test live support and not sure if this work 24/7 also not test payouts and i am sorry this is not good to make review of casino this way but i really not possible to say is this safe and honest online casino so better read casinolistings review and decide youself. will not play again here cold slots.

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 258
Rated this casino
6 September 2014 - 9:10am

Heaven casino it is not very popular online casino, but i am myself and few of my friends also tried this casino, and therefore i have some experience that i can share with you. Let's see pluses, and after that will be minuses(based only on my experience of course, probably other players have absolutely another thoughts).
+ Software. There is no any download application, and games is some from quickfire, and some from other application. I tried some slots(quickfire only of course), and did not notice anything bad, everything worked very good for me, and i am happy with my experience in this option.
+ Bonuses. Casino send regular reload bonuses, and it is of course very good thing as for me, no any really special tailored bonuses, but 100% reloads come frequently, and for me it is of course plus for any online casino.
And now minuses.
- Customer support. Email CS replied me in 24 hours or so, and live chat was offline few times i tried it. It is not very good, and it is not so easy to get help at heaven casino.
- Withdrawals. I had only one, and with verification it tooks 5 days, it is quite long.
Final mark.
Nothing interesting for me in this online casino.

1 member gave thanks for this useful post: CL - klaw

Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
19 October 2014 - 1:23pm

Heaven casino is another not very good but not very bad online casino. At this website is possible download software and play some not very popular games from software i did not know, and also possible to play quickfire games in browser. Sure i decide did not instsall anything and just have fun with quickfire games, it is hardly to imagine that some unknown software will beat such great software like quickfire. First deposit was done, bonus received and after about 30 minutes of playing i already doubled my balance. Then i continue playing with higher bets, but that does not last longs, and i am quickly lost all funds that i had on my account. After some time passed i decide to play once again in this casino, and another deposit was lost, then i made third deposit and tried to play without any bonus, but it was terrible blackjack session during which i played only probably 5 hands and lost all this 5 hands. I can't say did my experience with heaven casino was good or bad, and i can't say is this good casino or not. I can say that i will not play here again, because really can't find any reasons to make another deposit after losing first three.

1 member gave thanks for this useful post: CL - klaw

Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 430
Rated this casino
2 February 2015 - 3:16pm

GTECH software provider says nothing to me and is absolutely not making me want to try its games. Quickfire at the second place is way better competition. Anyway I would mention it first, not GTECH, which does even look awful lol
This casino with its absolutely average no deposit bonuses is having one big advantage, which is not noticeable by everyone - "heaven" casino makes in my opinion inside the player someway unique feeling and may apply to the "want to gamble" lol
But in the result this casino is interesting by nothing else, just by its name, and that is poorly few positives.
Not recommending at all.

1 member gave thanks for this useful post: CL-Ed

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7499
Thanks given: 3680
Thanks received: 3088
2 February 2015 - 11:46pm

You're right about the Quickfire vs GTECH / Boss Media thing. This is a very old casino that used to be Boss media only. I think they have only recently added MG Quickfire. Still, its a pretty average casino with some head scratching terms you have to agree to.

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