Review of Grand Parker Casino
Grand Parker Casino is owned and operated by the Curacao-based Milore Limited, a casino operator that also owns Loco Panda Casino, among others. Like its sister casinos, the games at Grand Parker are provided by RTG software, and the casino is open to American players. Read on as we take a detailed look at Grand Parker and see what makes it tick.
Blacklisted due to non payment of winnings
The casinos run by Milore Limited have always had a reputation for slow payment, with withdrawals usually coming through to players in small instalments such as $500 a fortnight. They were fairly reliable until recently when we began receiving complaints of non-payment that we were unable to resolve through our contact with the casino's management. In addition we believe that these casinos are ultimately owned by the same people as Netad Management, another operator whose casinos have earned a place on our blacklist for non payment of winnings.
Software and Games
The casino's website showcases a regal, upscale look and as I downloaded the software I expected to see the same. I was sadly mistaken though.
The casino's brutal-looking user interface is nothing to write home about, as it uses the old dated front-end that most RTG casinos sported a few years ago.
If you can look past this, the games available include a full compliment of the well-regarded RTG Real Series video slot machines and table games. Once you escape the casino lobby, there is technically nothing wrong with the games, and the animations and graphics are good, especially when you hit a win. One drawback that we must note is that the networked RTG progressive jackpots like Jackpot Pinatas and Aztec's Millions are not available for play at Grand Parker Casino.
Banking and Customer Support
Banking at Grand Parker reflects the difficulties in transacting with U.S. based customers. The number of deposit options are reasonable, ranging from Credit Cards to e-Wallets such as Neteller, Moneybookers and Click2Pay. U.S. based customers without access to the aforementioned e-wallets are only able to withdraw via Wire Transfer or Check.
More worrisome however, is the 10 business day withdrawal transaction time. This is unacceptable in these days of instant electronic transactions, and many other comparable USA-facing casinos offer withdrawals within one to two business days. Also consider that Grand Parker has a $100 minimum withdrawal and $3,000 maximum, and you will see that Grand Parker Casino is definitely not one of the higher end casinos on the internet.
Support is available through instant messaging, email, or telephone. When you sign up at Grand Parker you are likely to be contacted by a chat operator. We found that the customer support rep we spoke to was polite and helpful, and offered us a bonus to make a deposit, without overstepping the line and being too pushy.
Summary
Grand Parker Casino really does not do anything to stand out to us. The casino runs standard software with a dated interface, has slow withdrawal times and lacks the multi-million dollar RTG progressive jackpots. Although we did not experience any problems while playing at the casino, it would be remiss of us not to point out that there are better options, even for U.S. based players.
Comments
It is good to know about Credit card reverse.
And, Neteller seems to have a customer protection policy against a fraud. Once, I emailed Neteller to ask how they are to intervine to solve the problems with non-paying online casinos. And they answered that if I had the problem with sufficient reasons, then I could contact Neteller and my request would go through their procedures. But, they did not specify on how they do about it, mentioning that the nature of any fraud are very complex, sort of.
I have played here before, and yes depositing a great Sum, and even
some good logged in Wins and some Bonuses!. Only to be Stiffed!!!,
I'm sorry you had that happen: Korzsun, indeed $60,000.00 is something
in awe of not splendor!!!, only to see and know that the other end of the
side Will not honor or validate the Win / Winnings / and use stall
tactics and even Lock you out and make you forfeit the winnings and
they do it Grand Fashion and also With Sinister Delight as well!!!..
We need to have them and other Roguish Online entities offshore
were ever they might be who conduct themselves in this manner
to Be Shut Down / Put out of service Immediately!!!
CL - klaw
Thank You for the feedback. When searching for another casino I will get the withdraw information in writing. I hope through a charge back Grand Parker eventually shuts down. Grand Parker is in the Gambling Business and they do the worst thing in the gambling sector that is to welch on a bet. Even if gambling is illegal the entities reputation as a solid payer needs to be enforced. In organized crime if the bookies don't pay the higher ups pay the tab then collect it back from the bookie. Its a business even if it is illegal. Grand Parkers marker will not be worth spit if they keep up that reputation as welcher and non-payer.
2 CL-Ed, coolsongss
korszun, you're right that they hate chargebacks but I agree that you are well within your rights to file one if a scummy casino refuses to pay your winnings. Chargeback is a dirty word for casinos that accept Americans because they all try to disguise transactions as something other than gambling. Once Mastercard or Visa investigates the complaints they can have their processing shut down which can mean they are unable to take deposits or pay withdrawals until they set up new processing. So you are hitting them where it really hurts by filing a chargeback.
The casino will certainly ban you and will probably pass your name around to other casinos as they are known to share lists of people who file chargebacks. So don't be surprised if you find yourself unable to sign up at other casinos in the future. If you do play somewhere new I would clarify in writing before depositing that you are ok to play there.
BTW you may not have run into any problems (yet) at Silver Oak or Captain Jacks Casino, but in my mind they are as bad or worse than Grand Parker and its related casinos. I would be very careful with those guys. See the link to our blacklist page in my signature below for more info.
coolsongss
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Grand Parker's finance Department is ignorant and has a very poorly trained staff to take any complaints. Grand Parkers owners and management staff need to be in hand cuffs. I am going to go out of my way to keep innocent players from being abused by Grand Parker like I was for the past 5 months. The only way is not to gamble at their site and subsidiaries. I had a large jackpot of over $60,000 built up and got jerked around until I learned Grand Parker never had any intentions of paying out the large sum of money. Like I said they welched. Do a Reversal on your cards if possible. It works and it will shake the doors so the roof will fall in on them clowns. Grand Parker is going to wish they paid me because I have big mouth and will tell everyone their nothing but crooks.
2 CL-Ed, coolsongss
For future reference if anyone should have any trouble with Grand Parker or any other Casino Do a Charge Back on the Credit Cards no matter what even if they do black ball a person from coming back to play. In Gambling Welching spells big trouble anyway so good rid dens to the website and thumb your nose at them while you get your money back. Run the B's out of business because the credit card company will only take so many complaints by their customers and will not take credit cards at all for that site. Plus the Card companies will catch wind of their billing methods and put an end to them.Stay away from Grand Parker at Great lengths!!!
2 CL-Ed, coolsongss
Master Card and Visa both have Guidelines to reverse the charges through a dispute but the Casino does have the opportunity to re present the charges within 60 days which Grand Parker does not exercise that notion. Grand Parker will just ban you from playing on their site and subsidiaries. I was sent new credit cards by the Credit Card Company.They will also try to get you banned through the other Casinos but they can't do that because I spoke with a Manager at Silver Oak and Captain Jacks where I was told that if I did not reverse any of Silver Oak and Captain Jacks deposits I could play as long as I wanted. Grand Parker is full of lies.My advice is to reverse your card and when you get the funds back take a cash advance put it in your savings until 60 days goes by then pay your card back when it is clear so that Grand Parker cannot re present the charge because the proper funds are not in the card to access. Make it hard for Grand Parker to re present the charges throughout the 60 days in other words come close to max your card out then take the cash out of your savings to pay back on your card.from the cash advance. The Credit Card Companies will go back 6 months on a dispute to recover your charges from Grand Parker or any other merchant.
2 CL-Ed, coolsongss
I can appreciate this reply and that is what I thought until I done exactly that to contact the credit card companies. My funds were reversed. I even had a three way telephone call with a fraud representative from Capital One call up with me on a Saturday about 3 weeks ago. 1.888.982.5216. Needless to say that it turned things up a notch with Grand Parker.Yes you are right it is illegal in the States and not just Grand Parker stands to lose by reversing funds but Master Card and Visa can clamp down on all casino's through their processor. Yes I told the Credit Card companies I used the funds to gamble they still reversed the charges because Grand Parker pulled a dirty stunt by not paying my winnings plus not picking up the phone by using caller ID when I called. They welched on a bet. .
2 CL-Ed, coolsongss
your never going to get paid and tell your credit card companies that ,,,and they will say online gambling is illegallllll
korszun
I wrote in total of 11 emails to [email protected] to receive not one response regarding my withdraw or complaint. Each Withdraw amount that I selected was reduced in the last day of the waiting period. Avoid this casino at great lengths. I called the casino to speak with the VIP Host on duty several times to be told that they are not in at the moment. I was also hung up on and Grand Parker used Caller ID not to pick up the phone knowing it was me calling to inquire about my funds. Delay tactics is what Grand Parker Uses against their players. If some one has been taken I have an idea and that is to contact your credit card company to dispute the charges used to play at the casino. The Credit card company will help you because that is what I did and that was to dispute the charges. Now this is not fraud charges but a dispute a big difference where fraud is only if your card is stolen then used by the thief where you will be reimbursed on these fraudulent charges. On a Dispute just tell the credit card company you are an unhappy customer and the Merchant is not making good on their promises. Master Card and Visa Have strict guidelines and will not tolerate Grand Parke rs Infant behavior. The only thing is by doing so the player will be blackballed in playing with that particular casino and its affiliates but good rid dens. Get Your money back reverse your card and don't believe Grand Parker Casino's lies. .
2 CL-Ed, Ki'aha Long
Grand Parker and all casinos run by the same operator, Milore Limited, have been added to our blacklist due to several reports of non payment of withdrawals.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Grand Parker Casino is a joke. Because I used a $65 bonus and turned it into over $8000 of which I gambled on for weeks going from $8k to $2k and back up to $8k and so on for weeks, I stopped at $2400 and was going to withdraw. I was met with a constant run around trying to get the money and now it has been taken back by them, stating it was due to the bonus. I have more than met their betting requirements for the bonus and even earned over 12000 comp points in the process, Play at your own risk!
2 CL-Ed, Ki'aha Long
Grand parker casino it is another one real time gaming casino, which in general is okay, but withdrawals are too slow to be really interested in this online casino.
+ Software. It is really awesome to know that real time gaming download application is good. But instant play from real time gaming is not so cool, and i can not say that i recommend it, because there is lack of slots to play.
+ Customer support. I like that customer support live chat working 24/7 at this online casino, and it is really not hard to get help at this online casino. I do not touch email and phone support, and can not provide timeframe of responce from this instances at this casino.
+ Bonuses. Bonuses at grand parker casino is very nice, there is a lot of different huge deposit offers, cashback offers, and also usually casino award me with freechip after i made deposit and did not win. I like bonus policy at this casino, and it is not hard to get big bonus. Unfortunately looks like it is much more harder to get paid...
And one minus.
- Withdrawals. I am myself did not have withdrawals from this casino, but based on other experience it is took longer than a week, it is too much.
Final mark.
Everything good, but withdrawals is too long.
CL - klaw
Grand parker casino can be placed in list with other slow paying real time gaming software and i think it is of course casino not for everyone. Casino has great bonus system and great promotions and this bonuses and promotions usually runs quite often every week also casino give out many good bonuses with greater than 200% but i say that this casino not for everyone it is because all such real time gaming casinos rogue and steal money or payout very slow to winners. I played at this casino few times but i know what to wait from it and so for me no any dissapoint. I know that this casino pay money with more than week of waiting and i know that it has low payout limits but i not care because for me week of waiting is ok and also i am every time play with only 20$ deposit and since that i am did not blame casino. You should carefully read terms and follow it and if you ready for very long payouts and low payouts limits you can try this casino, but i did not trust it and play with only small deposits and if i have chance i make cashout even low.
CL - klaw
Hi, i hope you will enjoy my review about grand parker casino. Grand parker casino in the same group with classy coin casino, and in the network you can find a lot of complaints against this casino, because they really paying slow. But from other side, this casino had best real time gaming software bonuses across all casinos, and this is good sign for them, and i sure in future they will improve withdrawals speed and everything will be ok. From grandparker casino i get 125$ free, because win from 25$ freechip, you know, on real time gaming usually you can withdraw x 5 amount of no deposit bonus received, and i was happy to get my 125$ free dollars on 11 days of waiting, and this is cool, because i really thought i will wait at least 20 days. 11 days is still very terrible , but at least they always paid, and you never get cheated. I do not know good grandparker casino or bad. Really, in my opinion it is good casino which pay very slow. If you do not care about withdrawals speed, i think you can give this casino a shot, but better just with no deposit bonus. And left your own money on good reputable real time gaming casinos.
Hello! Grand parker casino is powered by real time gaming, and this is very popular software provider for United States gamblers. I believe this is a reason why there are so many bad casinos with this software provider, people in US did not have many choices where to play, and such casinos just slowpay to them, trying to avoid the payment. I beleive grand parker casino is not so bad, but it is much more worse than my two favorite real time gaming groups - Club world casinos and jackpot capital group of casinos. I write this is not first time, but i hope someone will read this, and will not deposit in such casino, and he listen me, and goes to brands that i am recommend. This is guaranteed that you have no problems, and you do not get scam. Really, be smart gambler, and choose casino carefully, always read people reviews, google about casinos. I did not say grand parker casino is very bad and scam, but they slowpay, and this is of course not a good practice, if there are better casinos - you should choose them instead of this casino.
Hope you read this, this casino slowpay, better avoid.
kiki77
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