Grand Parker Casino Review
Grand Parker Casino is an online casino established in 2011 with games supplied by Realtime Gaming. It is operated by Milore Limited and is registered under the jurisdiction of Curaçao. Last updated: May 29, 2015.
Review of Grand Parker Casino
Grand Parker Casino is owned and operated by the Curacao-based Milore Limited, a casino operator that also owns Loco Panda Casino, among others. Like its sister casinos, the games at Grand Parker are provided by RTG software, and the casino is open to American players. Read on as we take a detailed look at Grand Parker and see what makes it tick.
Blacklisted due to non payment of winnings
The casinos run by Milore Limited have always had a reputation for slow payment, with withdrawals usually coming through to players in small instalments such as $500 a fortnight. They were fairly reliable until recently when we began receiving complaints of non-payment that we were unable to resolve through our contact with the casino's management. In addition we believe that these casinos are ultimately owned by the same people as Netad Management, another operator whose casinos have earned a place on our blacklist for non payment of winnings.
Software and Games
The casino's website showcases a regal, upscale look and as I downloaded the software I expected to see the same. I was sadly mistaken though. The casino's brutal-looking user interface is nothing to write home about, as it uses the old dated front-end that most RTG casinos sported a few years ago. If you can look past this, the games available include a full compliment of the well-regarded RTG Real Series video slot machines and table games. Once you escape the casino lobby, there is technically nothing wrong with the games, and the animations and graphics are good, especially when you hit a win. One drawback that we must note is that the networked RTG progressive jackpots like Jackpot Pinatas and Aztec's Millions are not available for play at Grand Parker Casino.
Banking and Customer Support
Banking at Grand Parker reflects the difficulties in transacting with U.S. based customers. The number of deposit options are reasonable, ranging from Credit Cards to e-Wallets such as Neteller, Moneybookers and Click2Pay. U.S. based customers without access to the aforementioned e-wallets are only able to withdraw via Wire Transfer or Check.
More worrisome however, is the 10 business day withdrawal transaction time. This is unacceptable in these days of instant electronic transactions, and many other comparable USA-facing casinos offer withdrawals within one to two business days. Also consider that Grand Parker has a $100 minimum withdrawal and $3,000 maximum, and you will see that Grand Parker Casino is definitely not one of the higher end casinos on the internet.
Support is available through instant messaging, email, or telephone. When you sign up at Grand Parker you are likely to be contacted by a chat operator. We found that the customer support rep we spoke to was polite and helpful, and offered us a bonus to make a deposit, without overstepping the line and being too pushy.
Grand Parker Casino really does not do anything to stand out to us. The casino runs standard software with a dated interface, has slow withdrawal times and lacks the multi-million dollar RTG progressive jackpots. Although we did not experience any problems while playing at the casino, it would be remiss of us not to point out that there are better options, even for U.S. based players.