Grand Fortune Casino Review
Grand Fortune Casino is an online casino established in 2013 with games supplied by Realtime Gaming. It is operated by Audeo N.V. and is registered under the jurisdiction of Curaçao. Last updated: March 7, 2017.
Review of Grand Fortune Casino
I recently had the fortune (see what I did there?) to take a look at the online casinos run by a mystery company named Audeo N.V. The first of these casinos was Raging Bull Casino, which had some very nice features but was ultimately held back by a few restrictions. I was expecting the same from Grand Fortune Casino, an online betting site that first opened its doors in 2013, almost two years before Raging Bull. So is Grand Fortune the refined older sister?
Blacklisted: run by rogue operator
It has come to our attention that this casino and others owned by Audeo N.V. are in fact owned and operated by the notorious rogue casino operator known as the Virtual Casino Group. We previously urged players to exercise caution when dealing with this casino and in particular its horrible bonus restrictions that limit withdrawals so that the casino rarely has to pay out a big win. But now that this information has come to light there is nothing to say other than to warn players to steer clear of this casino entirely due to the operator's horrible track record and its well known owner's criminal fraud conviction.
Software and game selection
On my first glimpse of Grand Fortune Casino, I was impressed by the look and feel of the casino's website. Everything seems to ooze with style and navigation is a breeze. The casino allows players to access its games through a downloadable piece of software as well as an instant play platform. I was able to register an account in just a few minutes, and getting in on the action was as simple as depositing via my credit card.
Grand Fortune Casino utilises software from Realtime Gaming (RTG), giving players access to dozens of casino games. Punters will find a full suite of video and classic slots, table games, video poker, and parlour games. If you have ever played at an RTG casino in the past you will be well aware of the game selection, but those who haven't played will find a large number of games that do tend to bleed together a bit.
Slots are the largest section of games, and there are definitely some titles that are better than others. Some of my RTG favourites include Loose Caboose with its train themed bonus game, the quintessential dinosaur slot T-Rex, and the expanding wild-athon Triple Twister. Players looking to play for huge cash prizes will find a selection of progressive jackpots, with prizes ranging from a few hundred dollars all the way up to over a million bucks.
Table games are also available, there are many casino staples like Blackjack, Baccarat, Roulette, and Craps alongside many variations that help beef up the number of games in the casino's library. There are some interesting games that bring new rules and breathe life into something that could otherwise go stale much sooner.
Banking and customer support
Banking at Grand Fortune Casino is decent, with the casino offering several ways for punters to both deposit into and withdraw money from the site. Seeing as how the casino primarily services American players, the options for transactions are a bit limited, but players should be able to find a method that works for them between credit and debit cards, e-wallets and bak transfers. The withdrawal process at this casino is arduous to say the least. You can expect to wait up to 10 business days just to have your withdrawal looked at and then, if approved, wait another 10 days to have it processed. It should also be noted that the casino has limits on the amounts you can withdraw after claiming a bonus, along with a weekly withdrawal limit of $2,500. This bonus policy is particularly insidious as it means that the casino absolves itself of paying out the biggest wins to anyone that claims a bonus.
Customer service is available through chat, email, or telephone and I can tell you that the staff is helpful and knowledgeable, and I never had an issue with staff being unavailable to answer questions I had. When I queried them, the casino support stated to me that its management can approve higher payment limits on a case by case basis.
Security, fairness, and responsible gaming
Security is handled by the casino using encryption and firewalls to protect your information as you transmit payment and personal data. Fairness is addressed through independent testing by Technical Systems Testing and the company uses an audited random number generator to make sure that all results are completely up to chance and not open to manipulation. However, the casino does not reveal the RTP numbers for its games and it completely ignores modern responsible gambling policies, with no controls available to players to limit their deposits, time spent playing, or potential losses.
Grand Fortune Casino is quite frankly a casino that everyone would do themselves a favour by skipping. The history of its operator's other casinos is long and dark, and many are the players that have been stalled, lied to, and stolen from by said operator. Don't be another player that is sucked into their trap.