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Grand Eagle Casino Review

Grand Eagle Casino is an online casino established in 2009 with games supplied by Saucify. It is operated by Genesys Technology Group and is registered under the jurisdiction of Curaçao. Last updated: September 24, 2015.

usGrand Eagle Casino welcomes players from the United States.

3.5

rating: Good

7

Grand Eagle Casino Bonus Offers

  • Code: FLYHIGH
  • Minimum Deposit: $20 €20 £20
  • Allowed Games & Wagering Requirements:
    • 100% (40xB) → Keno, Slots
    • 50% (80xB) → Roulette (European), Table Poker
    • 25% (160xB) → Baccarat
    • 10% (400xB) → Video Poker
    • 5% (800xB) → Blackjack

Review of Grand Eagle Casino

Lately I have been taking a pretty good look at a group of casinos owned and operated by the Genesys Technology Group, including Mandarin Palace and Treasure Mile. Our latest test in the group is Grand Eagle Casino, which like its sister casinos is powered by Saucify. Is this casino as grand as its name implies, or is this eagle trying to fly with a broken wing? Read on to find out.

Software and Games

I have been pretty positive about our experiences with the Saucify user interface and gaming library in the past. I find that the gaming software provides exposure to some different games that many punters in particular regions such as America may not see too often. Thankfully, Grand Eagle retains the great interface that I have seen across other Saucify casinos. Games are easy to find, features of the games are easily identified in the game's graphic button, and categories are easily located and navigated.

Grand Eagle's library also stands out quite well from many of the casinos that I see that offer games of chance to restricted countries. Blackjack, poker, roulette, craps, and video poker are all found here as are slots, bingo, keno, and even scratch cards. The variety of games is large, and the games are beautifully animated and contain vibrant themes that kept me coming back for more. Games of note that really stuck out for me were Pina Nevada and Reef Encounter; however, there are many other great games to check out should you get the opportunity.

Banking and Customer Support

Banking at Grand Eagle Casino is good, albeit not great. I have seen casinos with many types of ways for punters to deposit and withdraw funds, and I have seen casinos that offer as little as one option; Grand Eagle falls somewhere in the middle. The casino's website boasts deposits and withdrawals through MasterCard, but when I entered the casino I did not see this option. Visa was there, as was Neteller and Skrill, but I really wish there were more options for players like we see at other casinos.

Withdrawals can be submitted at any time and, as with all casinos in the group, the payouts are held pending for 48 hours then processed and paid on Mondays and Thursdays only. I noted that the withdrawal limit at Grand Eagle is a fairly tight $1500 per week, which means that you could be waiting quite a while if you manage to score a big win.

Promotions were a strong spot for Grand Eagle, although I had to do a little digging in order to turn up anything of note. Players are initially offered a standard initial deposit bonus but if you follow the company through its Facebook page, you will see that there are several offers sitting on their timeline which offer other healthy bonuses. Sadly and a little strangely they will not allow anyone depositing with Neteller or Moneybookers to claim a bonus.

Customer support was strong, which is something I have come to expect from casinos in the Genesys Group. Support personnel are available through phone, email, or instant messaging. I asked some questions via IM and found the response time to be timely, the rep to be friendly, and my question to be resolved to the best of the casino's extent.

Summary

Grand Eagle Casino is similar to its sister casinos, and that is not a bad thing. A good gaming library, friendly service reps, and an easy to navigate casino make this a solid place to play, and an especially decent option for our friends from the United States. However prospective players should be aware of the withdrawal limitations to avoid disappointment.

Grand Eagle Casino Jackpots

These are the current progressive jackpots at Grand Eagle Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

Legends of Avalon $52,429
Molten Moolah $43,409
Cash Flow $15,274
Dream Wheel $8,376
Rocket Jacks $6,784
5 replies • Last post

Comments

ustheraylander
Low RollerLow Roller
Joined: 11 May 2012
Posts: 22
Thanks given: 0
Thanks received: 4
Rated this casino
100
16 October 2012 - 9:57pm
#1

great crap game

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
40
17 February 2014 - 12:51am
#2

Hello! Grand eagle casino was also tested by me, that was also long time ago, and the reason was that some guys on russian forum type that they very like slots from betonsoft, they very cool, amazing graphic, nice chances to win. Now i can say that this guys idiots, and i am also told them this after playing at this casino. I made 50$ deposit with 100% bonus on first deposit, which was provide by casino. I start playing slots, which players suggest, and found only one thing playing them, big wins there probably not possible xD. Most wins is 0.2-10x your total bet, and there is always jackpot in slot, but of course to win you should be luckiest player in a world in this single day, or even single week. I lost my 100$ balance probably after 3 hours of playing at 2$ bets, and i did not know what to say about betonsoft slots. They give you a lot of playtime, without any chances to win Sad Unfortunatelly.
Grand eagle casino gets from me 2 stars, do not ask why. Just two stars. But my logic is that i did not like slots in casino => i did not like casino => why i give such casino many stars? This review my personal opinion, and if i want to give this casino two stars, i give it two stars! Yeah, i am boss! In my reviews only Sad

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
60
3 July 2014 - 9:51am
#3

Grand eagle casino have games from betonsoft and i not know what to say about this slots because they look not so very bad and can be interesting but for example games from net entertainment and microgaming is a bit better for me and i for this reason not very often guest at any casino with this software. I join grand eagle casino to get welcome bonus and try betonsoft software one more time i read all the terms for everything very carefully and even check everything with support team and only after this i make my deposit. I always check everything before deposit when i start playing at casino that have not premium software and this of course good choice for me since sometimes in terms of casino i find some crap like maximal withdrawal in a month is 1000$ for example of course you agree with me that you will not want to play at casino with such maximal withdrawal. I played at grand eagle casino and did not have chance to win anything they sent me bonuses but i will not use it because i not very like this software and this slots so i just use welcome bonus and run away.

1 member gave thanks for this useful post: CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
60
6 September 2014 - 8:52am
#4

Grand eagle casino another not popular casino brand, and it is has same owner as mandarin palace online casino. I'll start from pluses for this casino.
+ Software. It is betonsoft software here, and i tried instant play and download application. At instant play games was a bit laggy, or probably it is my PC lagg, but in download application was awesome, and i do not experience anything bad. No any lags or slow downloading, better do the same to not have bad experience with software.
+ Customer support. Email CS send me reply on next working day, but live chat was online when i played, and it was not hard to get help for me. But i did not sure about working times, same as at mandarin palace, if it is important you should check it yourself.
+ Bonuses. Casinos with betonsoft software usually offer many bonuses, and grand eagle casino not exception, i like that here it is possible to get many deposit bonuses, and sometimes freechips.
And minus.
- Withdrawals. I was able to had one withdrawal, it tooks 7 days, with 4 days for verification. It is definetely not very fast.
Final mark.
Interesting casino with betonsoft software, but unfortunately withdrawals looks like took a bit long.

1 member gave thanks for this useful post: CL - klaw

lvblck
Gold PlayerGold Player
Location: The North
Joined: 6 Apr 2016
Posts: 505
Thanks given: 54
Thanks received: 140
Rated this casino
20
16 April 2016 - 8:29pm
#5

When I think about this casino my blood starts to boil. I really have strong, bad feelings about this casino. It was over a year ago when I played there. I was a new player and wanted to claim no deposit bonus. I couldn't do it in the cashier but after speaking with live chat, they added some free chip to my account. After a couple of hours of playing and wagering, I had cleared rollover and had about 50€ balance. Then I spoke with live support again and I was told that players from my country can make a withdrawal from freebie only after at least one successful deposit was made. I was so mad since live support gave me the bonus which was an absolute waste of my time. Then I asked to close my account to never receive anything from them. If you play there, be sure to carefully read terms.

1 member gave thanks for this useful post: CL-Ed

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