Grand Eagle Casino Review

Grand Eagle Casino is an online casino established in 2009 with games supplied by Betsoft, Rival Gaming, and Saucify. It is operated by Genesys Technology Group and is registered under the jurisdiction of Curaçao. Last updated: August 16, 2019.

usWarning! This casino is blacklisted and should be avoided.

1.5

rating: Bad

3
Blacklisted

Review of Grand Eagle Casino

Lately I have been taking a pretty good look at a group of casinos owned and operated by the Genesys Technology Group, including Mandarin Palace and Treasure Mile. Our latest test in the group is Grand Eagle Casino, which like its sister casinos is powered by Saucify. Is this casino as grand as its name implies, or is this eagle trying to fly with a broken wing? Read on to find out.

Warning: bonus rule traps, potential progressive jackpot theft

The case of gemneye73 which you can read about in the comments section below and in more depth in our article documenting this casino's thievery is particularly disturbing. Gemneye73 thought she had won a $46,000 progressive jackpot at this casino, only to find out that she could not keep the money because she had claimed multiple free chip bonuses in the past before depositing and playing. The casino has a right to enforce this rule as it forms part of its T&Cs. However the fact that the casino allows players to violate its terms by claiming multiple free bonuses in a row without stopping them, then allows them to deposit when they have no chance of winning anything, is outrageous. Furthermore at this point the money "won" by the player has been removed from the player funded progressive jackpot pool and not returned for others to win, as it should be. These are not the actions of a casino that values fairness and customer respect highly.

Software and games

I have been pretty positive about our experiences with the Saucify user interface and gaming library in the past. I find that the gaming software provides exposure to some different games that many punters in particular regions such as America may not see too often. Thankfully, Grand Eagle retains the great interface that I have seen across other Saucify casinos. Games are easy to find, features of the games are easily identified in the game's graphic button, and categories are easily located and navigated.

Grand Eagle's library also stands out quite well from many of the casinos that I see that offer games of chance to restricted countries. Blackjack, poker, roulette, craps, and video poker are all found here as are slots, bingo, keno, and even scratch cards. The variety of games is large, and the games are beautifully animated and contain vibrant themes that kept me coming back for more. Games of note that really stuck out for me were Pina Nevada and Reef Encounter; however, there are many other great games to check out should you get the opportunity.

In more recent times Grand Eagle has added an assortment of games from a supplier called Betsoft. This is not a good thing. Betsoft is a company with what may be termed a "colourful" history, including stiffing a player who should have won a progressive jackpot on one of their games, and offering games with jackpots that cannot be won, among other shenanigans. Our usual warning to avoid all Betsoft games once again applies.

Banking and customer support

Banking at Grand Eagle Casino is not great. I have seen casinos with many types of ways for punters to deposit and withdraw funds, and I have seen casinos that offer as little as one option; Grand Eagle falls somewhere in the middle. The casino's website boasts deposits and withdrawals through MasterCard, but when I entered the casino I did not see this option. Visa was there, as was Neteller and Skrill, but I really wish there were more options for players like we see at other casinos.

Withdrawals can be submitted at any time and, as with all casinos in this group, the payouts are held pending for 48 hours then processed and paid on Mondays and Thursdays only. I noted that the withdrawal limit at Grand Eagle is a fairly tight $1500 per week, which means that you could be waiting quite a while if you manage to score a big win.

Customer support was strong, which is something I have come to expect from casinos in the Genesys Group. Support personnel are available through phone, email, or instant messaging. I asked some questions via IM and found the response time to be timely, the rep to be friendly, and my question to be resolved to the best of the casino's extent.

Security, fairness, and responsible gambling

Grand Eagle is on point when it comes to security, with all gameplay and communication secured by SSL encryption. Fairness is however a totally different story. There is no RTP information available for any of their games, and no real evidence that the Saucify games they offer are tested by any independent third party. As mentioned above, we know for a fact that some of Betsoft's games have been demonstrably unfair in the past.

In terms of responsible gambling, this casino is doing the bare minimum. They have a page about installing software to block underage gambling, and they also claim that you can set limits or self exclude from your account. You will have to request this from customer support though as there are no user accessible controls like we see at casinos in regulated jurisdictions.

Summary

Grand Eagle is a mediocre casino that gets by mainly because it accepts players from the United States. It pales in comparison to top tier European casinos, particularly in terms of game selection, payment speed, and withdrawal limitations. Couple that with the use of T&Cs fine print to both invalidate wins and allow players to deposit with no chance of winning anything, and you have a recipe for a casino that we cannot recommend to anybody.

Warning! This casino is blacklisted and should be avoided.
17 replies • Last post

Comments

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
17 February 2014 - 12:51am
#1

Hello! Grand eagle casino was also tested by me, that was also long time ago, and the reason was that some guys on russian forum type that they very like slots from betonsoft, they very cool, amazing graphic, nice chances to win. Now i can say that this guys idiots, and i am also told them this after playing at this casino. I made 50$ deposit with 100% bonus on first deposit, which was provide by casino. I start playing slots, which players suggest, and found only one thing playing them, big wins there probably not possible xD. Most wins is 0.2-10x your total bet, and there is always jackpot in slot, but of course to win you should be luckiest player in a world in this single day, or even single week. I lost my 100$ balance probably after 3 hours of playing at 2$ bets, and i did not know what to say about betonsoft slots. They give you a lot of playtime, without any chances to win 🙁 Unfortunatelly.
Grand eagle casino gets from me 2 stars, do not ask why. Just two stars. But my logic is that i did not like slots in casino => i did not like casino => why i give such casino many stars? This review my personal opinion, and if i want to give this casino two stars, i give it two stars! Yeah, i am boss! In my reviews only 🙁

CL-Ed

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
3 July 2014 - 9:51am
#2

Grand eagle casino have games from betonsoft and i not know what to say about this slots because they look not so very bad and can be interesting but for example games from net entertainment and microgaming is a bit better for me and i for this reason not very often guest at any casino with this software. I join grand eagle casino to get welcome bonus and try betonsoft software one more time i read all the terms for everything very carefully and even check everything with support team and only after this i make my deposit. I always check everything before deposit when i start playing at casino that have not premium software and this of course good choice for me since sometimes in terms of casino i find some crap like maximal withdrawal in a month is 1000$ for example of course you agree with me that you will not want to play at casino with such maximal withdrawal. I played at grand eagle casino and did not have chance to win anything they sent me bonuses but i will not use it because i not very like this software and this slots so i just use welcome bonus and run away.

CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 258
Rated this casino
6 September 2014 - 8:52am
#3

Grand eagle casino another not popular casino brand, and it is has same owner as mandarin palace online casino. I'll start from pluses for this casino.
+ Software. It is betonsoft software here, and i tried instant play and download application. At instant play games was a bit laggy, or probably it is my PC lagg, but in download application was awesome, and i do not experience anything bad. No any lags or slow downloading, better do the same to not have bad experience with software.
+ Customer support. Email CS send me reply on next working day, but live chat was online when i played, and it was not hard to get help for me. But i did not sure about working times, same as at mandarin palace, if it is important you should check it yourself.
+ Bonuses. Casinos with betonsoft software usually offer many bonuses, and grand eagle casino not exception, i like that here it is possible to get many deposit bonuses, and sometimes freechips.
And minus.
- Withdrawals. I was able to had one withdrawal, it tooks 7 days, with 4 days for verification. It is definetely not very fast.
Final mark.
Interesting casino with betonsoft software, but unfortunately withdrawals looks like took a bit long.

CL - klaw

lvblck
Jackpot ChaserJackpot Chaser
Location: The North
Joined: 6 Apr 2016
Posts: 2440
Thanks given: 119
Thanks received: 679
Rated this casino
16 April 2016 - 8:29pm
#4

When I think about this casino my blood starts to boil. I really have strong, bad feelings about this casino. It was over a year ago when I played there. I was a new player and wanted to claim no deposit bonus. I couldn't do it in the cashier but after speaking with live chat, they added some free chip to my account. After a couple of hours of playing and wagering, I had cleared rollover and had about 50€ balance. Then I spoke with live support again and I was told that players from my country can make a withdrawal from freebie only after at least one successful deposit was made. I was so mad since live support gave me the bonus which was an absolute waste of my time. Then I asked to close my account to never receive anything from them. If you play there, be sure to carefully read terms.

CL-Ed

idbossulo
Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 729
Thanks given: 542
Thanks received: 433
Rated this casino
7 November 2017 - 7:12pm
#5

very bad casino. some casinos are operated by the same company. nothing good with them. CS leaves the chat if they lose arguments about their T&C. they often accuse abuse bonuses without explanation. T&C is ambiguous and unfair and unilaterally updating. I prefer to see them on the blacklist.
easy to find a nice and big casino. so think again if you try to join them

CL-Ed

nzgarymaugham
NewbieNewbie
Joined: 10 Aug 2018
Posts: 1
Thanks given: 0
Thanks received: 0
10 August 2018 - 10:28am
#6

waste of time as they reuse old codes so u can claim bonuses again

cyVanilipas
Slots FanSlots Fan
Vanilipas's picture
Location: Ignalina, Lithuania
Joined: 5 Apr 2016
Posts: 1108
Thanks given: 33
Thanks received: 212
Rated this casino
25 November 2018 - 8:12pm
#7

Grand Eagle is long time in the business. It was one of the first casinos i have ever signed up. I remember i started with a no deposit bonus. I made my first deposit there just after couple of years probably. At these times they had just saucify slots and it was a reason why i didnt like them.
But now they have also betsoft slots, they have changed their website completely so look much better. they offer welcome 100% bonus and some other promotions. What i always liked about them, so their loyalty program. By playing you get loyalty points at after you can spend them at the shop. However it was always one of the most unlucky casinos because i never was able to win as much that would be able to ask for withdrawal.

CL - klaw

usgemneye73
FreerollerFreeroller
Joined: 13 Jan 2019
Posts: 7
Thanks given: 6
Thanks received: 7
Rated this casino
15 January 2019 - 2:52am
#8

I recently won the $46,000 Great Wheel progressive jackpot on Friday. I received free spins, met playthrough requirements and then forfeited. Obtained 10 credits through loyalty points - played through etc and also made a deposit. I attempted to log in this morning only to find that I couldn't.
I contacted their chat support to be told that I breached their T&Cs due to more than one account, my account has been locked. Except, I don't have more than one account.

My son in law who lives in the same apartment complex and my roommate, same address - have accounts and they created them after I won my the jackpot.
Kim from Grand Eagle said the accounts had "distinct similiarities". Yep - same apartment complex - I am guessing only ONE person from an apartment complex can register with Grand Eagle.

I was told that I could send in documentation or that my room mate and son in law could send in documetation to prove they are people but this would still not unlock my account because I breached their terms of their bonuses. Which I have read and reread their T&Cs.

Kim from support said I could see this by viewing my "playthrough" via my account. Except I don't have access to my Kim in which Kim replied "Sorry about that."

As mentioned, I read their T&Cs over and over and I don't understand why I can't receive my winnings. BTW I didn't even receive a match bonus. I wanted to playthrough my requirements of the first free spins and made a deposit. Kim stated that I won from consecutive bonuses and its not about when i deposited, but when I won." Which is confusing. She also stated that I won off of the free credits (which was only 10).

I am patiently waiting for a response because at minimum, I would like to view my playthrough documentation which requires access to my account or if they email it to me.

CL-Ed

devomvom12
Gold PlayerGold Player
vomvom12's picture
Location: earth
Joined: 28 Jan 2018
Posts: 670
Thanks given: 597
Thanks received: 689
15 January 2019 - 4:01am
#9

hey gemneye73
a very bad experience you told us here
i have played in a lot of this Genesys Technology Group Casinos because of the huge amount of no deposit bonuses you can find everywhere.
but i dont deposit at any of their casinos because of a lot of unsolved complaints all over
the internet. as you can see on top of the page this review was last updated: december 19, 2016 and it need definitive a new update

at many casino review sites they are blacklisted or had very bad ratings because
they are not trustworthy

i hope you find a way to solve the problem and get your winnings
good luck

CL-Ed

usgemneye73
FreerollerFreeroller
Joined: 13 Jan 2019
Posts: 7
Thanks given: 6
Thanks received: 7
Rated this casino
15 January 2019 - 12:55pm
#10

Thank you!!! I am hoping they at least provide me access to my playthrough so I can see for myself. When I calculate my winnings, timing and when I made my deposit, I don't see how I won from a bonus.

Their support person contradicted herself several times as well and they also have contradicting T&Cs as well. Never again. I'm pretty gun shy about playing at any on-line casino. 🙁 Thank you for your reply.

CL-Ed

devomvom12
Gold PlayerGold Player
vomvom12's picture
Location: earth
Joined: 28 Jan 2018
Posts: 670
Thanks given: 597
Thanks received: 689
15 January 2019 - 3:32pm
#11

that 3 people in the same apartment complex has a account at grand eagle is definitely
not the problem...because you have different ip adresses

the support said you breached their terms of their bonuses
i dont know the T & C`s for that bonus but that could be the problem

do you take 2 no deposit bonuses in a row and won the jackpot with this ?
consider that the 10 credits through loyalty points could also count as a no deposit bonus

breach the max bet per spin with activ bonus rule is also i mistake that many new players made.
that means that you are not allowed to make higer bets then eg 5$ in a singel spin

and at some casinos you could not win jackpots with free spins and no deposit bonuses at all

your post was a bit confusing so i dont know with what money you won the jackpot...?
you know what i mean ?

CL-Ed

usgemneye73
FreerollerFreeroller
Joined: 13 Jan 2019
Posts: 7
Thanks given: 6
Thanks received: 7
Rated this casino
16 January 2019 - 2:14am
#12

Thanks for replying! Grand Eagle claimed my account was locked due to "suspicious activity".

This was Kim's (Grand Eagle support) exact response when I asked her if the website was having technical difficulties because I couldn't log in.

"Kim:
I see that your accounts have been locked out as you have breached the terms and conditions
Player:
?
Player:
what does that mean?
Player:
which terms and conditions did i breach???
Kim:
You have created multiple accounts"

"Kim:
There are very distinct similarities between yourself and another player, Victor"

She began referring to my room mate and went on and on and asked that they send in documentation to show they were "people" etc. which we all did. Then she stated my account(s) were locked except I only have one - mine and their accounts are still active.

And sorry for the confusion! Kim from Grand Eagle confused me and their T&Cs are confusing.
Essentially per their T&Cs, you are only permitted one free bonus but if you do use them in succession you are to make a deposit. They don't specify the order. Kim stated it was bonus, then deposit, bonus then deposit but also told me that their T&Cs are "the law around here"....but the T&C do NOT state the order.

I used - I believe 3 free spin bonuses.
Completed playthrough and then forfeited the bonuses. You have to give back the initial $ you won off off the free spins in order to keep any of your "winnings". They even show you the $ from the bonus then when you forefeit the bonus the money moves to your account.

I had $300 made from the bonus money I had won. I made a $20 deposit.

I used a 10 credit loyalty bonus which I don't recall if I used it before or after the $20 deposit which I did free and clear of any matching bonus etc.

They won't let me back into my account to verify.

Per their support:

"Kim:
You won on a loyalty bonus, which was earned from the other free stuff you had claimed."

Then:
"Kim:
You won off consecutive bonuses, it's not about when you depsoited, it's about when you won"

So I have no clue. She didn't provide a specific line to the T&Cs other than the one for the multiple accounts. I read them over and over to understand her statements and how they match to the T&Cs.

Also, nothing regarding max bet or progressives. The jackpot didn't allow a max bet of $5.00.

Thanks for reading!!

🙂

Meanwhile, no response from the casino.

CL-Ed

usgemneye73
FreerollerFreeroller
Joined: 13 Jan 2019
Posts: 7
Thanks given: 6
Thanks received: 7
Rated this casino
17 January 2019 - 1:19pm
#13

Hello!

Trust me, I an confused as well!

According to them - the accounts were a problem regardless because they stated there were "There are very distinct similarities between yourself and another player". They are correct. 2 other people share the same apartment street address. They accused me of having multiple accounts even though we sent in copies of drivers licenses etc.

Then their support stated I won off of multiple bonuses.

I used 3 bonuses in a row - free spins. Met the playthrough reqs, forefeited the bonus so the winnings would move to my "cash" account.

I then made a $20.00 deposit. THEN either before or after the 10 credit loyalty bonus. They won't let me see my playthrough so I don't know the order of what & when. By the way, when you win any bonus money it shows in your bonus account, not your cash account. All my $ and winnings are/were indeed in my cash account.

The support person said, "...according to the terms and conditions - claim bonus, make deposit, claim bonus, make deposit, claim bonus, make deposit and so on and so forth."

I have seen that requirement on bonuses before but not in their T&Cs.

In their T&Cs, it states:

"8.4.1 A player is only permitted to claim one free bonus offer on their casino account, where no deposit is required. This includes free money offers and free spins offers. Should a player claim more than one free bonus offer (in succession without making a purchase at the specific casino in question), any winnings generated from this bonus will be null and void."

I made a deposit = "I made a purchase at their specific casino."

I played the jackpot at $3.00 a bet and played for a few hours - hit the jackpot on their progressive Dream Wheel. They didn't state that I breached any max spin restriction so I really don't know.

So according to my records - I won the jackpot fairly.

If anything, the casino should unlock my account or send me my playthrough so I can review it myself. And even today, the two other people are able to access their accounts so obviously, they were just preventing me from viewing my account and obtaining my winnings.

At this point, I definitely do not expect to see the money but they should adhere to their T&Cs but they don't and I don't know how they can get away with it.

Thanks for reading!! 🙂

CL-Ed

devomvom12
Gold PlayerGold Player
vomvom12's picture
Location: earth
Joined: 28 Jan 2018
Posts: 670
Thanks given: 597
Thanks received: 689
17 January 2019 - 7:41pm
#14

i am verry sorry for you
if i imagine to win 48k and the casino would refuse the payout, close my account whithout
telling me exactly which terms & conditions i violated....

i also not expect that you will see your winnings...it is realy a shame
and yes they can get away with it they are they regulated by Curacao eGaming as far as I know
and that is not really helpfull for players with a complaint ike you

there is one thing i would definitely try to do ...submit a complaint at www.thepogg.com and at www.askgamblers.com.... they try to get in touch with eg. the financial department of the casino
you have a problem with and they try to mediate and find a solution
i am sure that you at least find out which rules you should have breached

for thepogg go to this url: https://thepogg.com/all-complaints/

for askgamblers go to this url:

https://www.askgamblers.com/submit-complaint?refCasino=5357b6a770a0f8450...

i hope they could help you whith your problem

CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 8686
Thanks given: 4725
Thanks received: 4150
21 January 2019 - 7:45am
#15

Sorry gemneye73 I was away last week. I'm trying to get in touch with people at the casino to see if we can get an unambiguous explanation of why they have denied the win and locked your account.

If your roommate is playing from the same place and on the same internet connection then you both would have the same IP address and may appear to be multi-accounting. That said, if he only signed up after you won, you would have to be the stupidest multi-accounting fraudster in history to do that to yourself after you won such a large amount. i.e. if that is true, you're obviously not trying to exploit their bonuses or something and it would be exceptionally harsh if that is their reason for denying payment.

I suspect it's going to be the the 3 free spins bonuses in a row that is going to be the problem, especially if you won the jackpot while wagering with money that you earned from the free spins (because as you noted above from their terms, winnings from multiple free bonuses in a row are null and void). After you made your deposit of $20, did you forfeit the bonus winnings and start playing with just $20 or was your balance ~$320 with your free spins winnings included? If the latter, I doubt we can get you paid.

I also can see on our Dream Wheel jackpot tracker that the money has not been returned to the jackpot pool. This could mean one of two things: 1. your case is not finalised yet; or 2. they do not intend to return the jackpot money to the pool even though it was funded by player contributions and is not the casino's to keep.

I'll let you know as soon as I hear back.

gemneye73

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usgemneye73
FreerollerFreeroller
Joined: 13 Jan 2019
Posts: 7
Thanks given: 6
Thanks received: 7
Rated this casino
21 January 2019 - 2:04pm
#16

Thank you CL-Ed! I saw your PM and sent you a long response. I wanted to recap briefly so that maybe others can see...

Yep - even after speaking to them last night they still deem the multi-accounts "suspicious" but I pointed them right back to their own terms and conditions where no where does it state you can't have multiple accounts at the same address etc.

They do state that only one free bonus code can be used per address etc. When I spoke to support last night and explained I would never know what code was used on their account but what happens if we used the same one? He stated that whoever used the code FIRST would be the one who could claim it and he also stated that the the other user would get a message that the code could only be claimed once per household etc.

Either way, I won the jackpot prior to my room mate even creating the account.

Regarding the multi-bonuses - I did forfeit the winnings each time - after I met playthrough of course. I had to in order for the amount to move from "bonus" to my "cash" account.

The support person stated I was to make a $20 deposit in between the bonuses and that I need to read 8.9.1.

8.9.1 In order to qualify for subsequent bonuses, the player needs to make a minimum deposit of $20 between the last bonus credited to their casino account and the date of the next Promotion offer.

But their T&Cs reference multiple places that bonuses and promotions are 2 different things.

I told him (support) that I was referencing this section - which I did claim some free bonuses and per their T&Cs, I DID make a depost. No other section states I needed to make a deposit in between.

8.4.1 A player is only permitted to claim one free bonus offer on their casino account, where no deposit is required. This includes free money offers and free spins offers. Should a player claim more than one free bonus offer (in succession without making a purchase at the specific casino in question), any winnings generated from this bonus will be null and void.

But to your point, I did forfeit my bonus money but my cash account still had $300 plus my $20. When I forfeited, their system only forfeited the amount I won during the free spins. Not the money I earned from the free spin money (does that make sense)?

I am attaching a couple of screen shots I was able to take while they walked me through my statement last night. They allowed me "temporary" access and i wasn't able to grab everything but you can see at the top of statement 6 the deposit plus the reversal.

This is even incorrect but not sure it matters. I made a reverse withdrawal of $300 THEN a deposit.

Not sure why they only show $250 and not in the order that I processed the transaction but not sure it matters.

So I give up but I don't. 🙁 And yes, they should put the money back into the jackpot. They told me my winnings were voided and when I saw my account balance last night, it was at $0.00.

statement_6.jpg
statement_8.jpg

CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 8686
Thanks given: 4725
Thanks received: 4150
23 January 2019 - 12:03am
#17
Quote:

But to your point, I did forfeit my bonus money but my cash account still had $300 plus my $20. When I forfeited, their system only forfeited the amount I won during the free spins. Not the money I earned from the free spin money (does that make sense)?

That doesn't really make sense, but I think I get what you are trying to say. I know they may have a separate cash and bonus balance, but if the cash balance was obtained from betting with the bonus money and you were playing with more than $20 after you made that first deposit then the casino will count that as winnings from the bonus and that will invalidate your winnings. I think they were within their rights to do this based on the terms that you agreed to before playing.

That said, it still raises a number of issues about which I have been in communication with this casino, so far without any reasonable answers:

1. T&Cs state clearly that players are not allowed to claim multiple free chips / free spins/ no deposit bonuses in a row, otherwise winnings are voided. Fair enough, many casinos do this, but Grand Eagle's systems allow players to claim them in a row without issue. In fact the casino rep told me that someone can claim up to 10 freebies before their account is locked! A simple bit of programming checking whether a deposit has been made since the last free bonus was claimed before allowing them to redeem another freebie would stop this.

2. Because the multiple freebies thing is not prevented, they are allowing players to deposit money after breaking the rules without being notified. This means that players may deposit money into a casino where they have absolutely no possibility of winning anything. A cynic might even suggest that this is deliberate.

3. The Dream Wheel progressive jackpot money, which was funded by player contributions, has not been put back into the pool for other players to win. Someone else just won it within the past 24 hours for around $11.5k which means they have been shorted by $46k. The representative of the casino I have spoken to, who on the whole has been particularly unhelpful and uncooperative, has stated that they are "talking to upper management" about it. We shall have to wait and see how that develops, but I am convinced that if we had not raised the issue the money would have just disappeared into the casino's pockets with nobody any the wiser.

We're publishing a warning and dropping our rating of Grand Eagle Casino and related casinos, pending full blacklisting at the end of this week if the progressive jackpot money is not returned to the pool.

gemneye73

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