Golden Cherry Casino Review
Golden Cherry Casino is an online casino established in 2012 with games supplied by Rival Gaming. It is operated by Netad Management and is registered under the jurisdiction of Curaçao. Last updated: May 28, 2015.
Review of Golden Cherry Casino
As we began researching Golden Cherry, we found that this casino is owned and operated by Netad Management, the same company responsible for the Slots Jungle, Win Palace, and Casino Titan gambling sites. Needless to say if you have read our reviews of those establishments, our hopes weren't that high, but we try to maintain an objective attitude and review each individual casino on its own merits. Unfortunately, Golden Cherry does not offer anything really all that special, even if it is an improvement on its sister casinos.
Blacklisted for non-payment of winnings
As stated above, Golden Cherry Casino is part of a group with a poor reputation, mainly earned through its policy of paying winners in small instalments of around $500, often several weeks apart. While frustrating for players, the casinos were reliable in coming through in the end. We say "were" because after our recent efforts to help a player who was stiffed by the related Grand Macao Casino when attempting to withdraw $6500, we can no longer say with certainty that this casino will pay you if you win big. Some players may be prepared to put up with slow withdrawals in order to claim a juicy free chip or a bonus. However no-one should be faced with the possibility of not being paid at all.
Software and Games at Golden Cherry
Powered by Rival Gaming, Golden Cherry's gaming library is different from its sister RTG casinos, which is nice to see. The casino offers both a download and instant play version of its casino, both of which we found easy to install and operate. Games at Golden Cherry are what one might expect to find at any given casino site, with video slots, video poker, table games such as blackjack, craps, roulette, and war being found within the library.
We were quite impressed with Golden Cherry's selection of more than 75 slot games, although some are definitely more worthy of your money than others. Overall we found the selection and variations of the video poker and table games to be more than acceptable. The graphics suite within the games is colourful, with basic animations being displayed when a win is registered. We must say that the graphics are a bit more advanced than RTG casinos we have seen, but really don't stand up to a casino that has something like Net Entertainment or Sheriff Gaming titles within it.
As this is a Rival-powered casino, there is a special selection of slot machines available that are dubbed the "i-Slots". We presume the "i" stands for "interactive", although we're not sure that it isn't an attempt by Rival to associate itself with Apple-mania! Anyway, these machines have interactive storylines that reveal themselves as you play, and the longer you play the more story you might see. I'm sure you can see what Rival is aiming for there. Nevertheless, its good to see innovation in slot machines, even if it isn't exactly cutting edge.
The selection of progressive jackpot games at Rival casinos is usually fairly anaemic, with only 3 or 4 small jackpots on offer. Golden Cherry breaks out of that mould, though not in a good way, by not offering any of the pooled Rival jackpots at all. This is similar to the jackpot-less RTG casinos that are owned by the same management and it is a decision that we find puzzling.
Banking and Customer Service
Banking options are decent, with 9 different ways to deposit but with only four ways to withdraw funds at the time of review. While this isn't the least amount of banking options we have seen, we have definitely seen more, and wish that Golden Cherry could find a way to offer a few more ways to move funds into and out of accounts.
Even with the semi-decent banking options, we are discouraged to see an "up to $2500" weekly withdrawal limit. And they use the term "weekly" loosely as withdrawals may take "up to 10 business days" for approval. At that rate, it would take months to receive all your winnings if you hit even a smallish 5 figure jackpot. In practice we have found payments from this group of casinos to come in closer to the $500 mark than $2500 per instalment, so patience is the name of the game if you win here. Just to be absolutely clear: anyone other than an American with restricted choices on where they can play should be looking elsewhere after reading that.
Customer service does help redeem our impression of this casino a little. We found the support person we dealt with to be extraordinarily friendly and helpful. With customer service available though telephone, email, or instant messaging, players can rest assured that someone is available 24/7 to answer your questions.
Golden Cherry is on par with its sister casinos such as Casino Titan, albeit with a different set of games thanks to the Rival software. With that being said, there really isn't that much that separates Golden Cherry from the many other Rival powered casinos we see on a day to day basis apart from the lack of progressive jackpots and the fact that they are still willing to accept American players. However what very little this casino had going for it is well and truly cancelled by its management's history of not paying a big winner at one of its other sites. Avoid.