Free Spins Casino Review

Review of Free Spins Casino

Free Spins Casino currently uses the tagline "No Nonsense, just free spins". I have become conditioned to being dubious of many of the promotions arranged by casinos, but this marketing line was enough to pique my interest and I worked my way over to check out Free Spins Casino. What I ended up finding upon depositing here is an online casino that is a solid place to play, though as usual with casino bonuses, free ain't always free.

Software and game collection

Free Spins Casino is a browser-based casino that offers games from Net Entertainment, Microgaming, and Amatic Industries. As a result, you have the chance to play some excellent games by the first two established online developers, along with some well known but tired looking games from the latter land based game developer.

Slots make up most of the gaming library at this casino, with games like Frankenstein, Steam Tower, Gonzo's Quest, Jack Hammer, Victorious and many more available to play directly through the casino's web based platform. There are also a slew of progressive jackpots available to be won, with the huge multi-million Euro prizes of Mega Fortune, Arabian Nights, and Hall of Gods the standout choices.

Players looking to play table games will find a good selection of titles ranging from Baccarat, to Blackjack, Three Card Poker, Caribbean Stud, to Roulette and more available. There are also a small collection of video poker and keno style games available on other tabs of the website.

As far as the interface goes, it is a fairly standard look with game logos listed in grids, and major game categories such as Video Slots, Slots, Table Games, and Video Poker separated by tabs. There is a quick search function that shows results instantly and it works across all tabs, so you can search for slots from within the Video Poker tab for example. All in all it is intuitive and functional.

Free Spins Casino also has an interesting couple of live casino play options. You can choose to play at the Roulette, Blackjack, or Punto Banco tables that are broadcast from a studio in Malta 24 hours per day. However you can also elect to play at tables that are broadcast live from the Oracle and Portomaso Casinos which are land based venues in Malta.

About those free spins on every deposit

The casino is set up to award you with free spins on a selection of Net Entertainment slot machines using a sliding scale that increases with your deposit size. For example if you deposit as little as €10 you can pick from 10 free on Starburst, 5 on Gonzo's Quest, or 4 on various other games. Deposit €500 and you can have 999 free on Starburst, 500 free on Gonzo's Quest, or 400 on Jack Hammer for example. There is a handy page on the site that allows you to browse through the various deposit sizes so you can see exactly what you're going to get. Now as for my statement above that "free ain't always free", there is a catch and that is, of course, the wagering requirements. At the time I checked them out, the requirements were set to a hefty 50x the funds that you win from the free spins. And that, I have to say, is a little too steep for my liking. You don't have to take the free spins though and you can choose to not claim them if you prefer.

Banking and customer support

There are many ways to put money into the casino, with the casino accepting major e-wallets, credit cards, and various bank transfers (see current list in the sidebar). Withdrawals are handled by a subset of four options: refund back to a Visa card that was used to deposit, Neteller, Skrill, or bank transfer. Upon registering and submitting my first withdrawal, I was asked to supply some copies of identification documents. Once I was approved, which happened overnight for me, I was pleased to find that my withdrawal was paid to Skrill within 6 hours. I noted that there is a €5000 per day withdrawal limit, though this limit does not apply to the massive networked progressive jackpots.

One thing I noticed in the casino's T&Cs is that it meets the medium level of protection for player funds according to UKGC standards. This is a very good thing because it means that should the casino's operator go out of business, your deposits could not be used to pay off creditors and instead they would be returned to you.

Customer support is available during certain times of the day, with punters able to use telephone, email, or live chat to get a hold of help. The casino runs on Central European Time (CET) and the live support crew is available from 10am in the morning to 1am at night. I found that live chat helpers were quick to respond, and able to answer my rather run of the mill questions.

Security, fairness, and responsible gaming

General browsing around the Free Spins Website while not logged in is unencrypted. However from the moment you login, all communication with the casino's servers is encrypted using a SSL connection. This helps ensure that your information is both secure and private while you deposit, withdraw, and play games.

Free Spins Casino is licensed by the Malta Gaming Authority and the UK Gambling Commission, so players have a couple of official channels available to them to pursue any issues should one issue arise. I was unable to find any audit or fairness information pertaining to the games offered at Free Spins Casino, which is a bit disappointing. The Net Entertainment games all display their theoretical return to player percentages in their help files.

There are a good set of responsible gaming controls or limits available in your account settings page at this casino. These controls allow you to set limits on the amount you can deposit or wager in the casino, or even the time you spend logged on. You can also request a temporary or permanent self exclusion should the need arise.

Conclusion

Free Spins Casino exceeded my expectations in many ways, but does have a couple of areas that keep it from being truly excellent. The casino has a good library of games and banking options, but could use some work on smoothing out the rough edges such as the limited live support hours and the daily withdrawal limits.