Flamantis Casino is an online casino established in 2015 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by TK Services and is registered under the jurisdiction of Curaçao. Last updated: February 24, 2019.
Flamantis Casino is a sister site to established sportsbetting and casino site Noxwin. It is run by a company called TK Services, and holds a license to operate from the Government of Curacao. Running on the EveryMatrix platform, the casino offers games from a variety of developers on a simply designed website.
Flamantis Casino runs on the EveryMatrix platform, which allows it to combine the offerings from multiple game developers into one website. These game developers include Microgaming Quickfire, Net Entertainment, 1x2 Gaming, OMI, and World Match. The casino is entirely accessed via its website and you can use either your PC or Mac, and mobile play is supported as well, with a full site able to be loaded into your smartphone or tablet's browser. Registering and depositing at Flamatis was really easy, and I was set up to play within minutes.
Like most casinos nowadays, Flamantis' largest game selection is slot machines. Players will find hundreds of video slots and a smaller selection of classic games on offer, with a variety of themes and features on hand. The casino has a section for progressive jackpots, and these predominantly include Microgaming's pooled jackpots such as Mega Moolah, Major Millions, and Tunzamunni. I was disappointed to see that despite having games from Net Entertainment, the casino does not have any of their progressive jackpot games available for play.
There are also a small number of table games on offer, but with only a few blackjack and roulette tables in the library, I was left wanting more. A live dealer casino that is provided by Evolution Gaming increases the options in this area a little, but overall I was disappointed at the relatively few options there were in terms of table games.
Those of you who also indulge in a bit of sportsbetting will find a full sportsbook that offers action on 29 different sports, and is arguably the most well-developed section of the entire site.
There are a large number of banking options available at Flamantis Casino, with players able to deposit or withdraw funds through Neteller, Skrill, Visa, Bank Transfer, and ecoPayz. Deposits can also be made through PugglePay, Maestro, Paysafecard, Trustly, Euteller, and MasterCard. The withdrawal process at this casino is nothing if not inconsistent. While my own experience has seen me paid without an ID check within a few hours after depositing and not claiming a bonus, a quick web search will turn up many complaints about the slow speed of identity verification procedures and withdrawals from this casino. As is usual, most of these complaints stem from issues that concern bonuses, especially free spin and/or no deposit offers. So I would urge you to closely check the terms and conditions of any bonuses that you claim at this casino. It should be noted that there is a withdrawal limit of €10,000 daily.
Customer service is available through live chat and email, and I found the staff was quick to respond via the instant message feature. However there is no telephone support at this casino, so if the live chat is offline or delayed you will have to wait for a response via email.
Security is handled using SSL encryption technology at all times while you access the website, and it is a good thing as it helps protect your personal and financial data from hackers or thieves that want nothing more than to steal from you. Flamantis holds an AntillePhone license to operate issued the government of Curacao.
Fairness is an interesting subject at Flamantis, as the casino has posted in their informational sheet to us and also in the FAQ section of their site as being just about 97%. However a singular number like that does not take into account the variation in payout rates between games. Many of the games available at the casino divulge their theoretical RTP numbers in game, but apart from that there is no list of RTP numbers, and the casino does not publish any audited payout numbers to show what the actual rates were for each month. In other words, take the "97%" number with a hefty grain of salt.
Flamantis offers a range of ways to set limits on your betting and even elect to self exclude from the casino if you wish. Controls available include limits on deposits, losses, wagering, and playtime. Self exclusion can be performed by making a request via support. Players should be aware that self excluding at this casino can also mean automatic self exclusion from other casinos that also run the EveryMatrix platform.
Flamantis Casino has a decent set of games on offer and in my experience pays withdrawals quickly so long as you have not claimed a bonus. However it would be remiss of me not to point out the litany of complaints about slow ID verification and withdrawals from those who have. While not a bad casino by any means, I think that on the balance of things, there are many better options with equivalent games.