EuroGrand Casino Review
EuroGrand Casino is an online casino established in 2006 with games supplied by Playtech. It is operated by WHG (International) Limited and is registered under the jurisdictions of Gibraltar and United Kingdom. Last updated: September 28, 2015.
Review of EuroGrand Casino
EuroGrand was established only recently, December 2006 to be exact. Though not available in the US, EuroGrand is available to most other countries, especially that of Europe. Due to it's association with the cPays Group, a well-known dodgy company in the online casino industry, we recommend you avoid this casino.
EuroGrand is associated with the notorious cPays / Affiliates United group, an organisation that has conducted itself in an unethical manner over a number of years. Their activities include refusing payments to players citing various technicalities, ripping off of advertising and business partners, and widespread use of spamming techniques in marketing campaigns.
In addition to this, there is the sorry tale of Canadian woman Sylvia P., who was the winner of Playtech's Beach Life progressive jackpot for over $4 million in 2009, at EuroGrand's sister casino, Joyland Casino. At first told that she would be paid $9000 per month for the next 39 years, she was eventually strong-armed into accepting around half the amount she won by the crooked casino management who, seeing as the balance of funds remain unaccounted for, presumably pocketed the difference.
We recommend you avoid this casino, as there are plenty better ones out there.
Modern Software and Games
EuroGrand's software is provided by Playtech, a pioneer in casino gaming software, and there is also a flash-based online version to play for those of you who cannot or will not install the downloaded software. There are over 70 games offered at EuroGrand Casino, and you can have fun playing table games, card games, slots, and video poker variations. The progressives, all 13 of them, have big prizes to offer.
Quality of Customer Support
You can access EuroGrand's customer support service through live chat and email. These are both good ways to reach support staff should you have problems that need immediate attention. You can also subscribe to their newsletter, where you will be given regular news on upcoming tournaments, promotions and private information.
The banking options are more varied than usual. You can deposit and withdraw using Visa, MasterCard, 900Pay, ACH, Check, Citadel, FirePay, Money Order, NETeller, and Wire Transfer. Notably, you may receive a 15% bonus if you pay through their preferred option.