EmuCasino is an online casino established in 2012 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Rock Interactive Ltd and is registered under the jurisdiction of Curaçao. Last updated: April 3, 2017.
Review of EmuCasino
Emu Casino is certainly one of the more uniquely named casinos that we have seen recently. Owned and run by Australian management, the casino caters primarily to Australian punters who will all know exactly what an Emu is (a large flightless bird related to the Ostrich), and offers a wide variety of games powered thanks to a platform that provides games from many large gaming groups. While many gamigng groups have begun pulling out of the Australian market due to regulatory changes, Emu Casino is standing by the country and offering one of the best choices for punters there.
Software and Games
Emu Casino uses a web-based platform that uses a wide array of games from 1x2 Gaming, Playson, Net Ent, Evolution Gaming, iSoftBet, Xplosive, GameArt, Oryx, and more. The site has a pretty decent layout, which is easy to navigate by game type or software provider. There is also a search function built in, which will let you find anything seamlessly. Registering an account at the site is easy, and only took a few minutes to complete.
Slots (or pokies) are the main game category available at Emu Casino, with more than 360 games on the roster. Players will see a lot of popular games from licensed properties as well as unique games that are developed by groups like 1x2 Gaming and more. Progressive jackpots from iSoftBet are available, offering large cash prizes.
Table games, video poker, and virtual sports games are also available, but the real gem here is the live dealer games. Players will be able to participate in blackjack, roulette, baccarat, Casino Hold'em Caribbean Stud Poker, and Three Card Poker. All of these games are broadcast in high definition and are quite enjoyable for players.
It should be noted that many of the games on the roster here are mobile compatible. This lets you play games through your smartphone or tablet. This is a good feature, and I'm happy to have seen it here, as I like to be able to play table games while I'm out and about.
Bonuses and loyalty program
Emu Casino offers a fairly standard sign up bonus that is comparable to other casinos. What we found more interesting though was the loyalty program that allows you to spend EmuPoints (comp points) in the site's EmuShop. As you play at the casino you accumulate EmuPoints that can be used to buy bonuses and free spins, swag like gifts and holidays, or just a straight out conversion to cash in your casino account.
Banking and service options
Banking options at Emu Casino are a little limited, although this should not cause problems for the mostly Australian clientele. The casino transacts in the usual currencies, US dollars, Pounds Sterling and Euros, along with Australian dollars. Deposits and withdrawals across the board carry no fees, which we found to be a positive difference from many other spots we review. Options for depositing and withdrawal of funds include Visa and Visa Debit cards, Mastercard, Paysafecard, and Neteller, along with Maestro for deposits only. Wire transfers are also available for those looking to withdraw larger amounts, although this can take up to 10 days to process.
Emu Casino offers live support via text chat, email or local Australian and New Zealand telephone numbers as part of their repertoire. Live chat is the perfect solution for those quick queries you may have that need an immediate answer, though I found that it does not operate 24 hours a day.
Security and transparency
On the security front, Emu Casino uses industry standard SSL encryption to safeguard your transactions and personal information. Identification documents are required to be verified before you make a withdrawal. An interesting thing that we have not seen at an online casino before is the use of two-factor mobile phone-based authentication when signing up for an account. This requires you to verify that you signed up by entering a code sent to your mobile phone. This is great to see, although in our opinion it doesn't go far enough and we would like to see it also used when making a withdrawal on your account for example.
It should also be noted that Emu Casino has its payouts audited and published by eCOGRA each month. This sort of transparency is always a good sign that the casino is a reliable place to put your money. In addition, we note that the casino stipulates in its terms that player funds are held separately from the casino's day to day operational funds, meaning that in theory player funds should be safe from any financial mismanagement of the casino.
Overall, Emu Casino represents a good choice for the Australian or Kiwi player. The game selection is great, the jackpots and loyalty program are appealing, and there are local support numbers to ring if you have a problem. It is clear that the operator of this casino understands the needs of Australian punters. Recommended.