Dreams Casino Review
Dreams Casino is an online casino using software created by Real Time Gaming. It is operated by the notorious Virtual Casino Group under the jurisdiction of Costa Rica. We strongly advise players not to deposit any money at this casino. Last updated: March 10, 2015.
Review of Dreams Casino
Dreams Casino is a long running rogue Realtime Gaming casino operating under the umbrella of the Costa Rican based Virtual Casino Group. It was formerly known as Cirrus Casino and, like all other casinos run by the same operator, it has a terrible reputation. Known chiefly for their virtual plethora of free chips and deposit bonuses, their range of bonus offers is rivalled only by their lethargic withdrawal processes, and eagerness to use obscure fine print conditions to void winnings made on free chip bonuses.
Warning - snail-pace payments, voided winnings
Dreams Casino, and indeed the others in the Virtual Casino Group, have earned quite a reputation due to the quantity of no deposit free chips they offer. This has not gone unnoticed by every casino scammer, cheater and multi-accounter online. The end result is that should you win at this casino, you can expect to be thoroughly vetted and to wait a long time to receive your winnings - if you are lucky. They might pay eventually should you have met each and every condition placed on these deals but be aware that if you have violated any of their terms in the slightest way, you can expect to have your winnings voided. This could include something as mundane as using two free chip codes in a row without depositing in between, even though they emailed you the free chip code themselves.
Even if you're not a free chip player this casino should still be avoided due to its extremely slow withdrawal process that could see you waiting for months to receive your winnings (should the casino decide to pay), the countless complaints of players who have been shafted in the past, and the dubious ownership that includes a guy who has served jail time for fraud. Enough said really.
Software and game selection
Dreams Casino offers the standard Realtime Gaming selection of 100+ games, which falls somewhat short of a 400+ Microgaming offering, but nevertheless is more than enough for you to find some entertainment. You will find a decent combination of traditional table games including craps, baccarat, roulette, multiple blackjack variations, caribbean stud poker, three card poker plus a few more. Also available are keno, video poker, and 60+ slot games covering three reel, five reel, progressive and non-progressive variants. All games can be played in either "fun mode" or for real money, and you can even play a smaller subset of the games directly inside your browser via an "instant play" flash interface if you find that preferable to installing the downloadable software.
Customer support and banking options
Support options include email, phone, fax, and live text chat. We have found the live chat support to be, shall we say, a little unprofessional from time to time. Perhaps tired of hearing endless enquiries about slow payments and confiscated winnings, the typical Dreams Casino support person conveys a particularly unhelpful "everyone is a scammer unless proven otherwise" mentality. Your mileage may vary of course.
Dreams Casino has definite issues in the deposits and withdrawal departments. Deposits are limited to Visa, Mastercard, Neteller, Moneybookers and Click2Pay, and add wire transfer and cashier's cheque to that list when making a withdrawal. For those of you that hit a big win. bear in mind that there is a $2000 per week withdrawal limit and a typical withdrawal can take 3 to 4 weeks to process, if they pay at all.
If you have read this far and are still debating whether to play at Dreams Casino, then all I can suggest is to re-read the warnings on this page again. Don't be tempted by a freebie or a bonus that looks too good to be true. Whatever you do, just avoid this casino.