Drake Casino is an online casino established in 2012 with games supplied by Arrow's Edge and Betsoft. It is operated by Drake Casino Group and is registered under the jurisdiction of Curaçao. Last updated: April 5, 2019.
Drake Casino is an online casino that has made a name for itself by offering BetSoft video slots to players in America, who are mostly limited to playing run of the mill slots from developers such as Realtime Gaming and Rival. I was happy to get the opportunity to sit down and see if the casino offered a compelling experience. Read on to see how it fared.
Drake Casino utilises software from BetSoft and Arrow's Edge, which provides players with a complete gambling library that includes a full slate of table games, video poker, and slot machines. Players who want to play at Drake Casino can do so via the casino's web-based platform and I did not have to download or install any extra software in order to get in on the action. A mobile site is also available for those who want to play via their smartphones and tablets, although only a limited selection of games is available to be played on the go.
If you are playing at Drake Casino, you are probably doing so to take advantage of the site's selection of BetSoft "3D" video slots. While you may read 3D and think of red and blue coloured glasses that make you look stupid while wearing them, they are actually just psuedo 3D modelled graphics, like a recent Super Mario Brothers game, as opposed to something that jumps out of the screen at you. While Drake Casino isn't the only casino to offer these games, there are relatively few that accept action from American players and almost none of them give the games front billing.
Unfortunately our investigations into Betsoft have lead to the point where we have absolutely no trust in the company's professionalism, nor the fairness of its games. We have documented proof that its progressive jackpot games do not always pay out prizes fairly and in a consistent manner, and there is the well known case of a player at another casino being stiffed of a huge progressive jackpot that he should have won according to the rules of the game he was playing. Our advice is to avoid all Betsoft games altogether for your own safety.
So if you're going to ignore the Betsoft games, what is left? Drake Casino offers titles from a company named Arrow's Edge. This was the first time I had come across games from this developer, which was a pleasant surprise. However the joy was short lived as these games aren't as impressive graphically and they feel more like a space filler than anything else to me. I noticed a few of these games in the "Cash Grab Slots" section of the site such as Kanga Cash, Metropolis, and Eastern Dragon are in fact very old titles from NextGen Gaming that have been repackaged for various older developers such as Vega Technology and Cryptologic over the years.
Drake Casino runs an extensive list of casino tournaments including daily freerolls and monthly and weekly buy-in tournaments that run on slot machines, table games and video poker. It is clear that the tournament format has been copied wholesale from the setup used by WGS Technology casinos, as the schedule, tournament format and even the leaderboards are instantly recognisable. This is no bad thing though, as I have long considered the WGS format, where players start with a small stack and must build it as high as they dare, to be the best style of online casino tournaments.
As Drake Casino mainly seems to target the North American betting market, one can expect to find the ability to deposit via Visa, MasterCard, and bank wire transfers to be present. The casino also accepts Bitcoin, Neteller, and Skrill deposits, but only for customers outside the United States. Those looking to withdraw money from Drake Casino should be aware that there is a $100 minimum, and that the casino limits players to a maximum withdrawal of $5000 per week. In addition the withdrawal fees here are very steep. It cost me $60 to request a wire transfer to test the withdrawal process, and other withdrawal options such as payment back to debit cards or money transfers have similar fees. That said, the wire withdrawal arrived within a week which is pretty good for a US-facing casino these days.
Customer service is solid at Drake Casino, as I never had a problem contacting staff via email, instant message, or through telephone. Staff hours at Drake Casino run from 10am-Midnight every day of the week, and while I would have personally liked to have seen the staff available around the clock, the hours that are covered are when most gamblers from North America will be playing.
Drake Casino's privacy statement was last updated in 2012, so it has been a while since they have refreshed their rules concerning their use of your personal information, but the site does use 128 bit SSL encryption to protect your login, financial transactions, and personal information. Furthermore, Drake Casino also has a policy of not selling or trading any of its customer information to outside parties.
Fairness is not directly mentioned in the terms and conditions or any other portion of Drake Casino's website, meaning that you have to trust that the casino is going to maintain fair and stable games. There are no RTP numbers published on the site, nor does the casino reveal any audited payout figures. To me this is a concern, as I generally like to see a casino subjecting its software to outside parties who can audit results to ensure fair play of games. Responsible gaming is covered very briefly in the terms and conditions of the site, and only states that the casino is not liable for any losses or damages that players encounter due to problem gambling. This is another disappointment to me, as I feel that online casinos have a duty to at least address the potential for problem gambling and provide links to outside organisations that can help out in the event a problem arises.
Drake Casino is an interesting online casino that sadly offers very little to punters given our knowledge of the goings on at Betsoft, which provides the majority of games to this casino aside from some less impressive older looking games from Arrow's Edge. What we are left with is a functional US friendly online casino that lacks in some departments, which ultimately keeps it from being a must-play destination.
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