Dong Casino Review
Dong Casino is an online casino established in 2013 with games supplied by Microgaming and Net Entertainment. It is operated by Dong Universal and is registered under the jurisdiction of Curaçao. Last updated: October 9, 2014.
Review of Dong Casino
If you're a westerner you may well be snickering at the name of this casino right now, but let me assure you that contrary to what you may be imagining, Dong Casino is in fact an Asian-themed online casino. Depending on how the word is used in Chinese, Dong can mean either the direction East or the owner or boss of a business or place. So now you know and you can stop your smirking! Dong Casino is part of a website that offers casino games, a live casino and sportsbook, both in browser and on your mobile.
Closed for business
This comes as a surprise to us only shortly after reviewing the place but DongCasino management have decided to close the casino down on October 31, 2014. Until that time, the casino will no longer accept new registrations. Existing customers should log in and withdraw their balance or complete any bonus wagering before then.
Game selection at Dong Casino
The casino games at Dong Casino are supplied by the seemingly ever-present Net Entertainment and Microgaming Quickfire catalogues, running on an EveryMatrix platform. If you have played at one of the numerous other casinos that run on these platforms you will know exactly what to expect: high quality games that are all playable in your browser session, no software installation required. Microgaming are one of the pioneers of the online casino industry and have a catalogue of hundreds of games developed over the best part of two decades now. Net Entertainment, while a less experienced developer, are renowned for their high production values and the quality of their games are second to none.
The selection of games is great. You can pick from your favourite licensed slots like Terminator 2, South Park, Jurassic Park, Playboy, or Aliens, or go for well known and loved slots such as Starburst, Jackpot 6000, Dead or Alive, or Thunderstruck II. The casino features games that are "the new hotness" alongside tried and tested games that people have been playing for years and in all, there are over 200 to choose from. Table game fans have plenty to keep their interest at Dong Casino. All the table games, apart from a couple of Microgaming roulette variations, are from the Net Ent Pro Series. These are quite simply the best online table games on the market today and they play as smoothly as they look. You can pick from games such as Baccarat, Blackjack, Roulette, Caribbean Stud Poker, Oasis Poker, Casino Hold'em and Red Dog, among others. There are also video poker machines, scratchcards, and assorted parlour games for you to try your luck at. A smaller number of games are available for play on your mobile device too.
If you prefer your action dealt live, Dong Casino offers multiple live Roulette and Blackjack tables that are broadcast from studios run by Net Entertainment. These tables cater to both the low and high rollers, with table limits ranging from as low as €1 right up to the nosebleed stakes of €75,000 a spin of the roulette wheel and €5000 a hand on blackjack.
Progressive jackpot players have many choices too, with Microgaming's massive Mega Moolah and Dark Knight jackpot currently the largest. The Major Millions and King Cashalot jackpots also present significant life-changing opportunities. However I was disappointed to see that the casino does not offer Mega Fortune, Hall of Gods, or any of the other large Net Entertainment jackpots. There are several small Net Ent jackpots that are shared among several casinos that run on the OddsMatrix platform but the big fish are missing here.
Banking and customer support options
The banking section at Dong Casino is one of the more prolific that I have ever come across. There are so many ways that you can deposit and withdraw your money from this casino that I won't bother pointing any out. Suffice to say that they have you covered with either a credit card, e-wallet, or local bank transfer method (see full list on the right). Deposits are handled instantly while your first withdrawal is subject to a standard identity verification procedure. During my test of the casino I made two withdrawals, both to a Neteller account. The first took a total of 3 days as they asked for copies of my documents. The second withdrawal was paid in around 24 hours.
In terms of support, the casino caters to customers from a wide variety of countries and is translated into several languages including Chinese, Taiwanese and Vietnamese. Support is handled via live chat and email, but to my disappointment I found that the live chat was often unavailable which left me the only option of submitting a support request and waiting for a response via email which invariably came the next day. The casino does not publish its hours of live chat operation and I was checking during the afternoon for a visitor from Hong Kong or Vietnam, which I figured would be prime time for the casino.
Security and fairness
Once you login to your account at Dong Casino, all communication with the casino website is encrypted using industry standard SSL encryption. This ensures that you financial transactions and gameplay are secure, and that they cannot be eavesdropped on by anyone nefarious. In terms of game fairness, both Net Entertainment and Microgaming have their random number generators independently audited to assure you that the results of their games are random. The Net Ent games all publish their theoretical RTP numbers in the game help files, which you can access by clicking the question mark help icon in game. There are no RTP numbers published for the Microgaming games, however these numbers are published elsewhere and we know for a fact that their games are the same wherever they are deployed. All in all you can feel safe that you are getting a fair game at Dong Casino.
Dong Casino is yet another good Net Entertainment / Quickfire casino. Apart from the excellent game selection, the language, currency, and banking support is second to none, and you also have the option of betting on sports there too. The lack of 24/7 live chat support is a disappointment though, as is the fact that Net Entertainment's headline jackpots are not available for play. If you can live with those minor issues then I have no other reservations in recommending Dong Casino as a good place to play.