Review of Crown Europe Casino
At a first glance I was expecting a lot from Crown Europe Casino, as the casino’s site looks very nice and ritzy. Unfortunately, I quickly realized that the casino is operated by Sea Gate N.V., whose other casinos are average at best. Does Crown Europe outperform the other Unimaster sites, or is it more of the same?
Blacklisted for use of illegal hacking to promote the casino
In late 2014 this casino and others owned by Sea Gate N.V. began appearing on thousands of Wordpress websites that had been automatically hacked and used to host hundreds of thousands of pages of affiliate links to online casinos. The illegal and unethical actions of the hackers were aimed at spamming the search engine results with nothing but their own unhelpful pages in order to make money off the clicks. An ethically run casino and its affiliate program would have nothing to do with such promotional methods as hacking an innocent third party's website to host spam is not only unethical, but illegal in most of the world. In fact the casino affiliate program's (Aff Europe) definition of fraud covers the actions of the hackers nicely on several counts:
"Fraud" means an actual or attempted act by you or any Player which is (i) illegal in any applicable jurisdiction, (ii) made in bad faith, or (iii) intended to defraud us or any of the Sites and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us or any of the Sites any damage or harm. Fraud shall include, without limitation, collusion; abuse of bonuses or other promotions; violation of money-laundering or other laws and regulations; Spamming; false, misleading or unauthorized advertising or representations; use of stolen credit cards; and unauthorized use of any intellectual property rights (including third parties’ and any of our or the Sites’ rights).
However a representative of the casinos known only as Ashley demonstrated unequivocally on the Affiliate Guard Dog forum that he and the company that he worked for did not care to enforce their own terms, so long as these hackers continued to make them money. His "all about the money" response was rightly ridiculed by several posters there and was more than enough for us to blacklist this casino for engaging in illegal and unethical promotional activities.
Software and Games
As mentioned Crown Europe’s site does look very good, but the software itself is not available through that site. I generally like to at least have the option of playing directly through the casino’s website itself, as I don’t like to have to download extra software to my computer. The overall game library at Crown Europe Casino is quite nice, as the casino offers its games through the Playtech platform, meaning that punters are given access to dozens of slots, table games, video poker machines, scratch cards, and arcade games.
If you’re into slots you will find that they are the biggest selection of casino games at Crown Europe. I myself am partial to Playtech’s newer games as the older ones are definitely showing their age and are mostly unpalatable to me. Fortunately the newer games are a real hit, with titles such as Funky Fruits Farm really showing off the capabilities of Playtech’s production team.
Progressive jackpots are another major draw at this casino, with the casino offering a series of 36 different games with some sort of progressive jackpot. While many of these games have “small” prizes starting at a few thousand dollars, they quickly escalate in size up to the several million dollar range with the inclusion of the Spamalot Holy Grail, Beach Life, Funky Fruits, and Gladiator slots.
Banking and Customer Support
Crown Europe is let down by its $10,000 monthly withdrawal limit, which includes progressive jackpot wins. This is absurd as it penalises players who hit it big and take home a huge prize, as the casino could take years to pay out the money. It is even more unconscionable when you realise that Playtech pays the entire jackpot to the casino in the event of the win. The only reason that the casino holds on to the money and pays it out so slowly is presumably its own greed.
Depositing and withdrawing money is easy enough, with credit card, e-Wallet, and bank wire options providing several options. The irony of course being that you need to pray that you don’t hit anything too big, or you may be waiting decades to see the payoff. Withdrawals are help pending for up to 3 days after to submit a request, during which time the casino does nothing but hopes that you're going to reverse your withdrawal and lose the money. Again, not good enough.
Customer support is generally adequate, with the staff providing assistance through telephone, email, and instant message. In line with the other casinos that they support, the reps are quite aggressive when it came to pushing casino promotions, even if you are not interested in them.
Conclusion
Crown Europe Casino is a barely average casino that is undermined by a very poor withdrawal policy that limits monthly payments, even on networked progressive jackpot wins. Besides that the withdrawal speed is simply to slow to be acceptable. You are best advised to give this casino a miss.
Comments
So, everything suggests that I have just found either source or essence of Playtech, or there has been some local discount on Playtech slots so these 2 groups decided to use the advantage for 150% 🙂
This casino is another Playtech, and is operated by the second group (which I have mentioned already above) - Unimaster Ltd. A customer would expect that a group that is pretty skilled at maintaining Playtech casinos could apply the advantage of single-specialized casinos group and apply that for example that way, that it would create / anyhow get a perfect template for a playtech site design and then just make some variations, and the result will be all casinos with perfect design 🙂 Obviously this group did not think about it this way – as the official reviewer says, the homepage is looking pretty... wait? Nice? Ritzy? Didn’t he make a mistake or ? The homepage is looking pretty chimped again in my opinion, its not the worst one at all but I can imagine various upgrades there (and I am really terrible at designing anything). However, its deposit bonus 200% is better thing so lets play rather.
I played the classics here – Gladiator which awarded me for 1 hour of playing with only 2 feature games! Then Rocky that was giving me that „R-O-C-K-Y“ feature all the time but the main feature also few times ... and I have not withdrawn anything from here in result.
This casino was nor great nor terrible at gameplay and the same it was at the website look and feell... I think that "average" a.k.a. 3-stars rating was certainly made for it exclusively 🙂
CL-Ed
Crown europe can not pretend to have status of top online casino, or be my favorite place to spent money, but it have some good things and i like when casinos not try to make me feel that this is best place in the world, while in all things it is just a lie. Crown europe casino have only playtech software, no any other games at this website. But they do good job, because offer good bonuses and bonuses that was sent to me do not have any stupid rules like this bonus is not withdrawable and will be deducted from withdrawal amount, but bonus have a lot of wagering needed to clear it. No, at crown europe place bonuses was good, i am not lying. Withdrawals took 3 days, i have only 1 withdrawal, but if casino paid first withdrawal and verify account and it all take only 3 days i think next withdrawal can not be slower, if only even more speeder, but of course i can't wait from this casino to get paid within same dame. This is all what i would like to say about this casino, it is good place to have spins in playtech games, try table games, because playtech table games is one of the best.
CL - klaw
Crown europe casino is definetely very good online casino brand, and i think it has some players that visit this casino usually. I am happy to start listing pluses for this online casino, because pluses here is stronger than minuses.
+ Software. Playtech software at this casino can be played at instant play and download application. I tried both at this casino, but unfortunately instant play version like always worse, there is a bit slow downloading of slots, and also presented not all games. But download application working very well, and i did not had any problems.
+ Customer support. I tried only live chat, and also i did not tried any other options, and i did not know support working time, but live chat was online when i tried this casino, and everything is great here.
+ Bonuses and promotions. Crown europe casino owned by same operator as city club casino and like city club here is offered many deposit bonuses, and it is very good! WR is not high by the way, for monthly reloads, so it is worth to get it.
And one minus.
- Withdrawals. It tooks 3-5 working days to get paid on skrill, of course i can not say that it is fast.
Final mark.
I recommend this playtech casino.
CL - klaw
Crown europe casino one more playtech powered online casino that generally have nothing unique or interesting but in case you a fan of all playtech slots and fan of this software at all i think it can be good to try many playtech casinos to know what you can expect at such casinos. Crown europe casino of course allow to download software on personal computer i think any old playtech casino allow to do this at least in past i even can not remember any playtech casino that did not have download version of website. Crown europe casino live chat looks very decent and good and i can not complain about it few times i ask questions and few times i was get very profesional fast and good support from their agents. I did not make many payout requests but at least i get few so can describe you that verify in this casino take for me 2 days and i think this is average speed and i can say this is ok for me speed and all my few payouts take about 5 days to hit my skrill account in past when i played in this casino it was still moneybookers.I think it is safe place.
CL - klaw
Hi, i hope you will enjoy my review of crown europe casino. This is playtech casino, with unique and amazing bonus offers.Judge it yourself, and told me what playtech casino offers at least something like this - 200 % for player first deposit, after it you can claim 150 % bonus, and after it, if you want you able to get 250 % bonus. I take all three their offers, and have a lot of playtime and lot of fun, but the sad part of my review that i did not request any withdrawal. Also sad thing about their welcome offer is that this bonuses not cashable of course, and will be deducted after you request withdrawal. I did not like non cashable bonuses, this is just sucks to make wagering for bonus, but do not able to withdraw it. But frm other side it is higher your bankroll and you get more fun and can bet higher. I like crown europe casino, i am sure it is safe place to play playtech games, and if you in search of new casino with big bonuses - this one can become your home for playtech games, and i hope you will have more luck than me. Good luck!
CL-Ed
Hello! Crown europe casino is powered by playtech, and had really nice welcome offer, as for me of course, because i am absolute bonus lover. Probably someone preffer playing without bonuses, so i think they do not care, but if you love bonuses like me, make not of this casino. For the first deposit you can get nice 200% bonus, for the second you get 150% and for the third very sweet 250% of the bonus. Of course i can not miss such opportunity to have a long run with a casino, and i take a chance, and made my first deposit of 50$, which give me sweet 150$ to play with. But unfortunately like this often happens, i lost such balance very fast, and honestly my bet size was also very high. I use the rest two deposit bonuses, losing total 200$ and did not win anything. Of course i was angry and delete this casino and never return on it. But of course thats means nothing, just my luck was terrible that day.
Support: did not test
Withdrawals: did not test, damn.
Software: OK
I give to crown europe casino 3 stars, they just average casino,but with nice welcome offer. If you like bonuses, you should try this casino.
CL-Ed
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