Coral Casino is an online casino that runs on a multi-software platform offering games from a variety of suppliers. It is operated by LC International Ltd and is registered under the jurisdictions of Gibraltar and United Kingdom. Last Updated: May 28, 2021.
Coral Casino has undergone several changes of ownership over the years. In its early days it was part of the Gala Coral Group, that was acquired by Ladbrokes to form the Ladbrokes Coral group in 2016. Ladbrokes Coral was subsequently acquired by GVC Holdings in March 2018, which itself was rebranded as Entain in December 2020. It is a well known retail betting brand in the United Kingdom that has unfortunately garnered a reputation for exploitation of players and lack of respect for responsible gambling policies.
Coral and its parent companies have been on the end of repeated regulatory punishment including several significant fines over the past decade, that sadly do not seem to have deterred this group's predatory behaviour.
Ladbrokes Coral were fined £2.5m by the UKGC in 2017 for allowing a couple of customers to lose £1.3m in stolen funds at one of their casinos, Gala Casino, without conducting any enquiries into where the money was coming from.
In 2018 it was discovered that Ladbrokes had secretly paid £1m in hush money to the victims of a problem gambler that had stolen from them to fund his gambling addiction. These payments were made under the stipulation that the victims could not report the case to the UKGC, and only came to light after the problem gambler publicly revealed his knowledge of the arrangement. Despite knowing that the player had a gambling addiction, Ladbrokes refused to perform the required statement of wealth checks, instead opting to encourage the player by providing free gifts and inducements to continue gambling. The UKGC chose not to punish Ladbrokes Coral for their predatory conduct, a fact that may help explain why these sorts of things keep happening with this operator.
So there will be no surprises to see that the operator was fined another £5.9m in 2019 by the UKGC for another long list of player protection and policy failures that occurred over the 2014-2017 period. Chief among this was allowing one addict to deposit as much as £1.5m into their account without performing the required source of wealth checks.
It is crystal clear that this is one operator that does not care a jot about its customers, nor where their money is coming from, so long as the money keeps rolling in. It has been caught failing to abide by its regulatory responsibilities time and time again, and the fines that keep tallying up don't seem to be a deterrent. We cannot recommend that you play at a casino with this kind of track record.
Coral Casino has an entirely web based platform that is eye catching and very attractive. The layout of the site is very easy to navigate, and effectively ties in the slot and table games alongside poker, bingo, lottery, and sportsbetting products.
The site offers a series of games that are developed by the likes of IGT, Amaya, Electracade, Evolution, Playtech, Barcrest, Quickspin, and WMS Gaming. The games are all loaded in-browser, and include several big name titles that feature film and television franchises. I enjoyed giving these games a spin, and seeing as how there are literally hundreds of games, I never had the chance to play them all.
There are also several slots that offer progressive jackpots, and games like Gladiator and most of the DC Comics themed slots have a large cash prize available should you strike the right combination.
Table games are also pretty abundant, and I was pleased to see that there were so many different types of Blackjack, Roulette, and other Vegas styled games available and have low table limits that begin at just £1. Variations of these games are also available, and provide a breath of fresh air if you are getting a bit tired of the standard table games on offer.
Coral Casino also offers other betting services to punters, including a Live Casino, Bingo, and Lottery service. The Live Casino especially has excellent production values with attractive dealers and crystal clear video streaming.
Coral has a great mobile client, with the services compatible with Apple, Android, and Blackberry smartphones and tablets. The app itself has live horse race streaming, sports streaming, sportsbetting, and more than 50 casino games that are specifically designed to work on these devices. I wish that a few more games were on there so that I could play them. No doubt the choice will expand as time passes.
Coral Casino offers multiple deposit and withdrawal options. The site offers credit card, e-Wallet, and bank wire options to perform these banking services, as well as a paper cheque that can be requested for payment should you desire. I found that e-Wallet withdrawals to Neteller or Skrill are reasonably quick, with payments being completed within 1 or 2 business days.
Coral is licensed by the jurisdiction of Gibraltar as well as the UK Gambling Commission, which in theory should give some protection to punters, as the casino has to answer to somebody in the event of a player dispute or other major issue. However as we have detailed above, this seems to be nothing more than a minor inconvenience to this operator who it would appear would rather just continue exploiting vulnerable players and paying off a fine or two every couple of years.
Coral has customer support representatives ready to assist you 24 hours per day via telephone, email, or instant message. The instant messaging option is particularly helpful, with the staff picking up quickly and answering my questions regarding game rules and bonuses quite efficiently.
Coral used to have a reputation as a well known and trusted bookie. However its alignment with the Ladbrokes group and subsequent failures to respect its responsible gambling requirements, along with the predatory targeting of known problem gamblers, demonstrate that it is no longer a bookie to be trusted with your money.