Cool Cat Casino is an online casino using software created by Realtime Gaming. It is operated by the notorious Virtual Casino Group under the jurisdiction of Costa Rica. We strongly advise players not to deposit any money at this casino. Last Updated: December 15, 2021.
Cool Cat Casino is a Realtime Gaming casino forming part of the notorious Costa Rican based Virtual Casino Group. This group is famous for their many and varied free chip and deposit bonus promotions. However they are also very well known for their slow withdrawal processing, strict enforcement of a long list of confusing terms and conditions, and outright refusal to pay winners.
You may well have heard of Cool Cat Casino due to the no deposit free chips and too good to be true bonuses that they offer. There's a very good reason why they are able to offer bonuses that appear to be better than most other casinos. That is they don't have the same costs of business that regular casinos have, in particular the small matter of actually paying out money to winners.
This casino is part of a group that was established by a convicted fraudster who fled the United States for Costa Rica in the 1990s. It has a long established history of ripping off players, refusing to pay winners, and in one notorious case, physically beating a player who showed up at their offices looking to be paid. Should you have a win at this casino, you might be fortunate enough to be paid after several months wait, but the chances of this happening are highly dependent on the casino's assessment of how much more money they stand to gain from you in the future. If you deposit regularly, have lost loads of money in the past, and are well behind to the casino, they may pay out just to keep you hooked to their scam. But if you are a new player who signs up, deposits, and wins, you have almost no chance of being paid. Stay far, far away from Cool Cat Casino.
Cool Cat Casino has a couple hundred games and multiple progressive jackpots that are supplied by Realtime Gaming. You'll find a wide selection of three and five reel slots, video slots, as well as table games such as baccarat, blackjack, roulette, craps, and video poker. The casino software can be downloaded and installed on any windows PC, or you can try a smaller subset of the games directly in your web browser via the "instant play" casino. The interface of the games is simple and straightforward which is convenient for serious players who want less distraction, but perhaps less enticing for casual players who value luscious and crisp graphics for a more realistic playing experience.
Customer support can be reached in real time through live text chat, along with telephone and email. Occasionally you will find the support to be less than professional, especially if you are attempting to find out why you are still waiting for payment of a withdrawal. That said, these guys are masters at giving excuses as to why your identifaction documents have not been approved, or why you have been waiting two months for a small payment, or why you have broken paragraph 2, subclause 3, on page 13 of the terms and conditions by claiming an offer they specifically gave you that invalidates your previous win. I'm sure you get the picture.
Playing at Cool Cat Casino represents one of the worst choices you could possibly make as an online gambler. It has a long history of defrauding players and finding excuses not to pay winners. All casinos run by the same operator have been at the top of our blacklist for over a decade now, and that is not likely to change any time soon.