Cocoa Casino Review

Cocoa Casino is an online casino established in 2005 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by SSC Entertainment N.V. and is registered under the jurisdiction of Curaçao. Last Updated: October 14, 2023.

usCocoa Casino welcomes players from the United States.

2.5

Our rating: Subpar

5

Cocoa Casino Bonus Offers

200% to $2000€2000£2000 + 777 Spins1st Deposit bonus
  • Type: Non-cashable bonus
  • Min Deposit: $25€25£25
  • Wager Reqs: 45xB: Slots
  • Notes: Spins available on Dollar to Donuts slot, wagering on spin winnings 30X, max cashout on spins $/£/€350.
    New customers only / 18+ / T&Cs apply

Review of Cocoa Casino

The "chocolatey treat" offered by Cocoa Casino is a bit of an odd theme for a casino, but given the amount of competition around these days and some of the wacky casino names we have seen, it is certainly not among the worst. And as is often the case with a chocolate, when playing at an online casino the more important thing is what you find inside the outer chocolaty coating. And that, I promise, is the last lame chocolate analogy you'll read during this review.

Game Variations

Cocoa Casino provides a wide range of games numbering more than 70. Featuring Rival software's unique iSlots, you'll find multi-reel and multi-line slot machine varieties that increase the ante for higher possible winnings. They also come with animations, bonus rounds as well as storylines to keep you entertained as you progress through the game. Depending on a player’s skills, the story ending may be different from another player. Certainly more entertaining than the usual slot machine games.

Cocoa Casino also offers the table games that you find in most other casinos such as craps, blackjack varieties, baccarat, poker, war, American and European roulette, red dog, and more. You can also try video poker and other various specialty parlour games.

Bonuses and Promotions

Cocoa Casino offers a no deposit bonus or free chip which you can use to try out the casino games without any risk to your own wallet. They also offer a series of bonuses on your first few deposits, all of which are offered inside the Rival software's promotions section. Speaking of which, the personalised page which lists all promotions and bonuses that you are entitled to is a simple yet excellent idea. However players should be wary of bonuses here that can have extremely high wagering requirements attached, or minimum and maximum withdrawal clauses which can make it more difficult to bank your winnings.

Background on Cocoa Casino

Cocoa Casino is operated under the management of Silverstone Overseas Ltd, based in the UK. This company is known to be an umbrella organisation that is indirectly owned by Rival Gaming itself - indicating that this casino is a "white label". This means the customer support and other backend processing is centralised and shared amongst a large number of casinos. Experience with these white labels has shown that this structure is not conducive to a high standard of customer support and player satisfaction, as the service provided is generally more reactive than proactive.

Banking Options

The casino offers Neteller, eWalletXpress, ECOcard, UseMyWallet, MoneyBookers, Click2Pay, as well as wire transfers and credit card deposits. Military grade SSL encryption is used to secure transactions and Cocoa aims to process withdrawals in under two days - commendable in an industry where all too often casinos are happy to take your money instantly then are loathe to pay out winnings promptly. However there is a drawback - and that is the paltry withdrawal limit of $2500 per month.

Overall we like the software and game selection, however as is the case with most Rival white labels, don't expect the support and service to be top notch. Players should also be wary of high wagering requirements on bonuses and the relatively small withdrawal limits.

Cocoa Casino Jackpots

These are the current progressive jackpots at Cocoa Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

12 replies • Last post

Comments

usthomasevans58
NewbieNewbie
thomasevans58's picture
Joined: 9 Sep 2023
Posts: 1
Thanks received: 1
Rated this casino
9 September 2023 - 1:32am
#1

I used a free chip from Cocoa Casino last Saturday. It was 10.00. I hadn't made a deposit in-between the use of this free chip and the free chip of the week before. My winnings were just $100 then. I contacted a representative through chat. She told me the winnings were not withdrawable since I hadn't made a deposit in-between. So I asked if I did make the deposit and claim the no max bonus she offered that I'd be able to keep what I won. My winnings now are $1500.00. I log on just now to make the deposit, complete the playthrough amount and to collect my winnings. Phillip, the awfully rude representative blatantly told me in exact words that I won't be withdrawing any winnings and that that was what I was told in the last chat. That was NOT what I was told in the last chat. But he was eager to make me deposit anyway! Then he makes up this long drawn out illegitimate excuse on top of his other reasons why my winnings cannot be withdrawn. When I know 100% what the prior representative told me with the bonus and having no max. This isn't right!! Is there some kind of law against this? I took pictures of the entire chat!

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CL - klaw

usAtown448
NewbieNewbie
Joined: 4 Aug 2023
Posts: 1
Thanks received: 1
Rated this casino
4 August 2023 - 2:38pm
#2

This is by far the worst gambling site I've ever been to. I had deposited several hindred dollars that they matched. Talked me into paying them more and matched that and I won at a max bet a little like what I put it. So I cashed out and after 3 months of hounding got $100 dollars out of $500.I'm going to get my money I promise. And I have all the information to do so.

screenshot_20230804_083742_gmail.jpg

CL-Ed

ieadrianooo231
Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 626
Thanks given: 95
Thanks received: 218
Rated this casino
20 February 2021 - 4:12am
#3

Sister of Paraside 8, not safe, not reliable and not a trustworthy casino inant way shape or form and i feel players need to be made aware of this fact before making such a mistake

CL-Ed

crOliverKing
Casino RepCasino Rep
OliverKing's picture
Joined: 14 Jan 2020
Posts: 20
Thanks given: 5
Thanks received: 2
Rated this casino
6 November 2020 - 7:09pm
#4

Hi Nancy,

Remember that verification of your account is done only once. Security is very important for us and we do everything to fight online fraud. We are happy to pay legitimate winners that play by the rules.

We wish you good luck and success at our site.

Best regards,

Oliver King
Casino Host

Representative of Cocoa Casino, Da Vinci's Gold, Paradise 8, and ThisIsVegas Casino

usNancy Burke
NewbieNewbie
Joined: 16 Aug 2020
Posts: 1
Thanks received: 1
Rated this casino
16 August 2020 - 6:23pm
#5

Well here we go again. Thought I found a casino that actually would pay out without Dilly going around and acting like they need more and more and more verification. But cocoa casino is turning out to be like the rest of them. They keep asking me for more and more authorization and signing and we can't see the address and Baba blah blah blah.

CL-Ed

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
24 November 2014 - 3:01pm
#6

Cocoa casino it is casino with rival software. There is many casinos which flagged with this software, but there is only few that really good and pay winnings fast(this is most important thing for me). Slots capital casino has 24/7 live chat support, try it couple of times and have nothing interesting to say.Everything like at many others casinos with 24/7 support. Bonuses is typically for this software is very good, 'there is always some offers in cashiers, and promotions did not stop only at deposit bonuses, also there is usual no deposit bonuses and sometimes free cash offers, of course this no deposit bonuses have max withdrawal rules, it is very hard to imagine no deposit bonus without such rule, and most casinos apply such restrictions to no deposit bonuses. I have only one withdrawal, it took 5 days to get my money on skrill account. Unfortunately verification also was not fast, it took 2working days before i get message that my account verified. Everything else in this casino is good, but like usually long withdrawals force me to not be happy. Also was very sad that withdrawal was pending and i was able to cancel it for the all period of waiting.

CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
15 September 2014 - 12:02pm
#7

Cocoa casino it is one more online casino which uses rival gaming software, and it is also award no deposit bonus to new players, and i think this is a reason why so many different players tried this casino, because of course everyone love to get no deposit bonuses. But like usually, i'll better start from listing my pluses and minuses for this casino, this will help you to understand what good and bad about this casino i can say.
+ Software. Rival gaming software is very good, and i can not say anything bad about it. Just usual suggestion to choose download application instead of instant play, because download application have full selection of games.
+ Customer support. Customer support is good, i did not test email or phone CS, but live chat CS did their job very well, and i did not have any bad experience with support at cocoa casino.
+ Bonuses and promotions is another plus for cocoa casino, usuall free chips, reload bonuses, and sometimes cashback offers - this is what you can find at this casino.
And one minus.
- Withdrawals. I had one withdrawal, and it took about a week to get paid on skrill account, it is very long.
Final mark.
Nothing special, nothing really strong, but in general is ok.

CL - klaw

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
7 August 2014 - 12:58am
#8

We don't bother with the big Rival free chips that have 100x or more wagering on them and a comparatively tiny maximum cashout rule. They are a waste of time.

mrocharon

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

grmrocharon
Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
5 August 2014 - 1:04am
#9

Another Rival casino, for me still not fully understoodable, but also not much reputable and infamous.
I met this casino accidentally, when I was beginning with bonus wagering skills cultivating, but the bonus chip was certainly not 10$, it has been probably exclusive to a site, and its amount was around... hmm maybe someone will not believe me, but it was at least 500, maybe 520$ for sure!
Of course, that they set wagering requirements accordingly to the enormous bonus money amount, it was exactly 100x, that made 500x100 = 50000$ needed to be wagered. (max withdrawal was not higher than 150$).
Nowadays I would argue with someone about if it is worth even claiming this bonus, at all. But that time, I needed the skills to grow, so I began wagering.
Firstly it went smooth, my balance was at any case still enough high 😀 But as I got bored from stakes like 0.60, 1$ when my balance was 500 of free no deposit money, I began to make stakes around 10-20$/spin. At this moment, the slot got cold like a freezer and also locked the door. Even when I returned back to my original stakes, nothing changed, and till I get into zero, I did not get even one bonus round (and I changed the game playing 2-3x in this period).
So maybe there will be some truth on the repulsion against the Rival casinos. However, there is still truth, that my experience with them is still much more positive than negative (and also mathematically, withdrawals>deposits 😀
This time, you, Rival, are getting 2/5 from me.

CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
16 July 2014 - 8:50pm
#10

Cocoa casino it is one more rival software casino and like i say in paradise 8 review it is not bad idea to join as many rival software casinos as you can because most of this casinos have no deposit bonuses for newly registered customers and it is a chance to win some money for free without spending a penny but be carefull and did not catch in to web of rogue casinos check it out before start playing or making deposits. Good to know that all rival casinos give a chance to install software on pc and have enjoyable sessions of gameplayes without lags or timely waiting while game loading in your browser. i can not say anything about cocoa casino live chat because i did not try and also i can say that i never make deposit in this casino i just played with no deposit bonus and casino did not send me any other special welcome offer like big bonus for deposit or something like this and therefore i did not make deposit here because i am actually always have a places where casino wait me and can give me really decent and good bonus. I did not know if this casino really good and safe.

CL - klaw

bypohgo
Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
19 March 2014 - 9:50am
#11

Hi, i hope you will enjoy my review about cocoa casino. This casino is powered by rival software, and as you see there is a lot of casinos with this software, but all of them had rating less than 4 stars, this is because they a bit dodgy , yes. There is also even groups of rival casinos, but i never was interesting to find out more info about this casino, or promote them probably, i just take few shots at many of them and nothing else. At cocoa casino i get 25$ no deposit bonus, this was long time ago, and i lost this bonus very quickly without a chance to clear it. Also few months later i get email from cocoa casino about 300 % bonus if i made my first deposit, so why not i thought to myself, and make minimum 20 $ deposit, this is always good to test casino with small deposit. I had 80 $ with which i can play, but i am not experience with rival, and just play any slot i like picture, so i again lost. Anyhow i am not sure can i recommend this casino to you or not, but i think this is not rogue, and this guys will pay out if you win.

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
29 January 2014 - 1:45pm
#12

Hello! Cocoa casino is another one rival casino. I am not often player in this casino, and i never had really good runs on casinos with this software. Main reason why i decide to join this casino - they gives out no deposit bonuses, so why not to join and try casino for free. Like for many rival casinos registering was easy, and very cool thing which i love with their software - you not need to enter any codes or something likes this, all bonuses that you can get already in cashier , just read the terms, click on bonus, and you ready to go. I lost my no deposit bonus very fast, and made 20$ deposit with 100% bonus which i found in cashier. But this rival is hard to win i believe, and this deposit also was lost. But i like my experience with them, and i think this is good casino to try out, if you tired from other big daddys software creators, there are some really fun slots, also they can pay big, but i never see big wins there myself 🙂
Support: Did not test.
Withdrawals: Same, i do not know, sorry.
Software: OK!
I give to cocoa casino 3 stars, this is not bad casino to play i believe. Also i like their name XD Cocoa casino 😀)

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