Review of Cherry Jackpot Casino
In the world of U.S. friendly online casinos, we've seen a bit of a slowdown as of late in terms of new online betting sites opening shop. The Entertainment Software Group, operators of the previously reviewed Casino Max, obviously saw an opportunity in 2017 by launching Cherry Jackpot Casino. It features the standard Realtime Gaming (RTG) software set and offers some good features for players.
Software and game selection
As mentioned above, Cherry Jackpot features the standard Realtime Gaming software suite, which is something it seems that most U.S.-friendly casinos do these days. In a break from the norm though, the casino doesn't offer downloadable software, instead opting for an instant play version that works right in your internet browser. The site itself is nothing groundbreaking and the gaming platform does little to make it stand out from the competition, but the foundations of a good casino are present. Mobile play is also supported via the web browser on your phone or tablet, although you don't get the full casino game library through those devices.
There are more than 160 slots on offer at Cherry Jackpot, with both video and classic slots available for punters to test their luck with. As is usual with RTG games, there is a range in quality from dated to impressive, but you'll find no shortage of games to test out. If you like progressive jackpots, you'll find that many of the games have the prizes attached to them, with some featuring huge six-figure payouts.
Table games, video poker, and parlour games are also available, with variations ballooning the size of Cherry Jackpot Casino's library. RTG table games are quite good and quick to play, especially the blackjack, and other table based card games.
Banking options and customer support
As you would expect at a U.S. facing online casino, the breadth of choice in the banking system at Cherry Jackpot Casino is limited. The site accepts deposits and withdrawals through credit cards, Bitcoin, and bank transfer. The deposit process is more or less instantaneous, while payouts may take a bit longer at 2-5 business days depending on your choice of payment method.
The casino has a low weekly withdrawal limit of $4000, and there is a hefty $200 minimum withdrawal on winnings to be aware of if you want to be paid via a check or wire transfer. For withdrawals as low as $30 you can use Bitcoin, which has no fee attached. While not exactly a huge set of options, this operator has a long history of exemplary behaviour when it comes to paying winnings. This record goes way back over a decade when it used to be in charge of the Club World group of casinos, a group they no longer run.
The customer support and service provided is good. You can converse with native English speaking support via live chat, telephone, and email 24 hours a day, 7 days a week. The staff is friendly and helpful, and they were able to point me in the right direction when I posed as someone who had no idea how to gamble at an online casino. I have little doubt that they'll be able to help you out with most basic things that you throw their way.
Security, fairness, and responsible gaming
It was good to see that Cherry Jackpot provides full top-level on down SSL encryption for user data. This means that your internet browser will encrypt your personal information, financial transactions, and gameplay data, as it is sent back and forth between your computer and the casino's servers. This is necessary to keep your info safe from hackers and gives the casino a touch of credibility against some of its less secure competition.
Cherry Jackpot is licensed to operate by Curacao eGaming. As we have mentioned many times before, unfortunately the "regulator" authorities in Curacao are regulators in name only, and would perhaps be better described as fee collectors and web hosts for online gaming sites. Therefore there are no official dispute resolution procedures backed by an independent arbitrator for you to rely on should you have a dispute with the casino. It does offer the services of Central Disputes System for complaint handling which, while official sounding, is in fact a body set up by RTG for its licensees. All said and done, if you are playing at a Curacao casino you are placing a lot of trust in the operator of the casino to do the right thing by you. This casino's operator has proven itself to be very reliable over many years, and I feel that they have earned my trust.
The games at this casino are audited for fairness and randomness by a company named Technical Systems Testing on behalf of RTG. However the casino does not disclose the theoretical payout rates of its games, nor does it publish any audited payout figures. Responsible gaming is addresses to the bare minimum with a page dedicated to the topic with information on how to avoid falling to addictive behaviours. You can set a limit on your deposits or request a self exclusion, but you will need to contact customer support for help with this as there are no self administered controls like we see at casinos running in highly regulated jurisdictions.
Conclusion
At the end of the day, I feel like I've played at Cherry Jackpot Casino before. The site is nearly a carbon copy of many other RTG style casinos out there, for better and worse. Cherry Jackpot does some things very well, and there is no doubt that it comes from an operator with a great track record. However the limited banking system could do with improvement in terms of the options offered, a reduction in minimum withdrawal amounts, and an increased in the weekly payment limits.
Comments
I had not played there in about a year when I received a 500% deposit bonus offer from them. By the time I finished playing, I was able to make a withdrawal request of $600. Still it was a waste of my time. I didn't realize that the bonus had an 60x requirement, which means to cash on my $45 deposit, I had to go through $13575, which took me half a day to complete. Also, they took back the $226.25 (initial bonus) from the winning. On top of that, there was a maximum withdrawal amount of $1577.05 that I didn't know about until I made the deposit.
I would gladly exchange the $600 for the half day that I lost.
CL - klaw
I notice a lot of sites offer the same games. I used their 200% bonus a couple times but there is such a high playthrough it was impossible to clear. The slots are fun plus they have video poker, table games, keno and others. Decent gameplay and with bitcoin it was easy to deposit. The lobby seems a little out of order so gonna have to search for your favorite games.
CL-Ed
Cherry Jackpot is your typical RTG casino. Same slots you see on multiple sites that are available to players in the USA. One thing I like though is the vast array of bonus's that they offer. Also if you use crypto you only need to deposit $10 which is the lowest I've found. Only downside is the playthrough which is 40x or 50x. So if you're a small stakes player this is a good site to try out.
CL - klaw
In December of 2019, I went back to test their odds again. They allowed me to use their 200% bonus deposit 10 times. So, I deposited 10 times in December at an average of $75 using their 200% deposit. Therefore, each deposit gave me on average $225 to play with for a total of $2250 to play with for the month of December. I lost badly.
CL - klaw
Cherry jackpot is RTG casino where is we can play with big bonus, i played here very often because i always received an email offers with a big deposit bonus at least 200% per week, from more than 10 times i made deposited i managed of withdrawal at least 5-6 times and i think its very good, the wager its quite high but i never feel hard, they have team support who ready to help quickly and friendly , and withdrawal process is very good around 3 or 4 bussiness days.
CL - klaw
I did deposit twice more to test their odds. They're not for me.
CL - klaw
I just tried Cherry Jackpot today using the 210% code from casinolistings to deposit $75.
The first thing I noticed was that the game's thumbnails were not in alphabetical order. The deposit went smoothly. I must admit for the past year I moved away from rtg game casinos because of some of the changes they have made. For example, the other day I tried Intertops Casino and noticed that in bonus round for King of Swings, you only get 7 hits. It used to be 9 for rtg casinos.
As for Cherry Jackpot, I started with $220 after the deposit and bonus. I soon realized that I will never win because the $220 was the high mark. I lost most of the money. I had about $30 left when I started getting bonus rounds. I would lose the bonus round money and win again. The bonus rounds were giving me on average $35 even when I was playing $2.00 per spin. Although it seems that I was winning, I was not. For example, I might be playing $2.00 per spin and get a bonus round of 20 spins which retriggered giving me 40 spins. If I wind $50 from the spins that sounds good. However, to me it's a loss because if I did not have the bonus rounds and I was using my own money, I would have lost $30. The attached image is a $12 win on a bonus round playing $1.50 per spin.
That was my experience at Cherry Jackpot. I got quickly bored.
2 CL - klaw, coolsongss
Hi. Good news that this casino accepts neteller and skill payments for players from our country recently. You can play with them but can not claim the first registration bonus like casino max. though I would recommend it because they have a very nice daily bonus. and the advantages of this casino is coupon code automatically can not be used if the account is not eligible to receive bonus. so we do not wasting time to playing and declined on withdrawal
CL - klaw
I see them well, I try only a no-deposit bonus for new players, unfortunately they have not provided e-wallets like skill and neteller, because for me it is better to use e-wallet as a payment method, this is my suggestion to them,
livechat is fast enough so it does not wait very long compared to other RTG casinos, it needs to be improved again
CL - klaw
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