Cherry Gold Casino Review

Cherry Gold Casino is an online casino established in 2011 with games supplied by Realtime Gaming. It is operated by Skyline Media N.V. and is registered under the jurisdiction of Curaçao. Last updated: June 2, 2019.

usWarning! This casino is blacklisted and should be avoided.

1.5

rating: Bad

3
Blacklisted

Review of Cherry Gold Casino

There are no shortage of casinos offering software from Realtime Gaming (RTG) to players throughout the world, so many of these sites blend together and it is unusual to see one stand out. Thus, I was pretty surprised when I stumbled upon Cherry Gold Casino, which manages to blend RTG's well-known gaming library with a fresh looking new skin and a bunch of varied promotions. Unfortunately, this is all undermined by a bunch of small details that show the casino is not as well put together as you might think.

Warning: possible association with criminal casino group

An examination of the terms and conditions at this casino revealed that they were, in large parts, near identical to the terms used by the now defunct Affactive group of casinos. That group of rogues disappeared in 2015 when its Israeli owners were arrested and jailed for, among other things, paying Russian hackers to break into and steal customer information from businesses including JP Morgan Chase in order to spam people with so called "pump and dump" penny stock tips. They were also well known for engaging in hacking attempts, DDoS and negative SEO attacks against competitors and casino review sites just like this one that, ahem, printed the truth about their shady operations.

Anyway we noticed that this new group of casinos employed ex-Affactive staff, has an identical faxback form, and implements the same "player class" excuse to reduce the already pathetic payment of withdrawals of "up to" $2000 per week. Not to forget the shady "you haven't deposited for more than 30 days rule" which is used to deny payments to players who have been waiting for more than a month for their last withdrawal. You get the picture. There is simply too much smoke to ignore the fire. Avoid this casino and all others in their group as while we cannot be sure that they have the same ownership as the old Affactive group, they sure are being run by the same playbook.

Software and Games

Cherry Gold Casino offers a library of games based around the popular Realtime Gaming platform. RTG has been around for a long time and is among the software most familiar to punters in the United States Players looking to play at this casino will be given the option of downloading a piece of software or playing directly through their web browser. If you are one of the growing number of players who likes to play on your smartphone or tablet, a mobile site is also available that is well-developed and has a decent number of games to play.

Game selection at Cherry Gold is diverse, with the site offering dozens of video slots that showcase a variety of themes. Some of these games are dated in appearance, but most of the games play fine in terms of features and some of the newer games are graphically on par with what you'd see from other top tier developers. Table games are also available, albeit in a smaller number than the slots, but players should have no problem finding roulette, blackjack, baccarat, or Caribbean Stud. Fans of video poker will find 13 variations of the game on offer.

It should be noted that Cherry Gold Casino is owned by an operator that runs several other casinos, a fact that became apparent to me as I registered an account and got a confirmation email, not from this casino but another called Free Spin Casino. This in of itself may be an innocent enough mistake, but it suggests to me that the operation of the casino is sloppy and that corners may have been cut along the way. An additional example of this was the password recovery email I was sent that linked me to the correct casino, albeit with a dead link that didn't allow me to reset my password. Also if you click the "instant play" link you will be taken to another domain belonging to Free Spin Casino, indicating that this is no more than a "skin" of their other casino. All in all, it was a poor first impression.

Security, Fairness, and Responsible Gaming

The first time I looked at Cherry Gold Casino I was dismayed to find that they did not secure or encrypt the registration or login forms on their site at all. However I am pleased to see that this oversight has been rectified and your communication with the site is now continuously protected by SSL encryption at all times.

There is little information from Cherry Gold specifying just how they ensure their software is fair. RTG's random number generator is certified by TST Systems, but aside from that the casino does not publish any audits or payout rates for any of its games. The same is true for responsible gaming which, typical of many casinos operating from largely unregulated jurisdictions like Curacao, is completely ignored at this casino. There are no controls available to limit your deposits, time spent, or wagers made at the casino.

Banking and Customer Support

Banking options at Cherry Gold Casino are sparse, with the casino allowing deposits through credit cards, Bitcoin, and bank wire, while withdrawals can be made via credit card or a wire transfer. Withdrawals are held for 48 hours before processing, and they may then take another 7 days to be processed. The casino has a pathetically low maximum withdrawal rate of $2000 per week, which could keep you waiting a while to get all of your money should you win big. But watch out for this gotcha lurking in the terms:

Cherry Gold Online Casino reserves the right to send out the player's winnings in installments. Installment amount is calculated in accordance to the player's class. Player class is generally determined by depositing or the gaming activity of the player.

Where have we seen this sort of vaguely worded excuse used to reduce player withdrawals to as little as $150 a fortnight before? Oh yes, that's right, a group of casinos called Affactive that were run by criminals that were arrested and jailed for a litany of cybercrime. Interesting.

I found one serious complaint from a few years back about this casino refusing to pay a winner and instead refunding deposits simply because they did not want the customer to play there any more (presumably because he was a winner). That sort of story is extremely disconcerting.

Customer Support is decent enough though, as Cherry Gold offers assistance through telephone, email, and instant message. I ended up bringing up the help through chat and found the staff to be quick to answer and they were friendly, and at least gave me a better impression than some of the other aspects of the casino.

Conclusion

Cherry Gold Casino may be an ok looking casino at first glance, but I have some serious concerns regarding much of the site's operations. Emails from the wrong casino, reset password links that didn't work, the tiny weekly withdrawal limits, and the tale of a player being barred and refused payment all combine to leave me with a less than adequate feeling of trust. Add to that the multiple links to the Affactive group of casinos and the alarm bells are well and truly ringing here. This makes it impossible to recommend this casino to our readers.

Warning! This casino is blacklisted and should be avoided.
6 replies • Last post

Comments

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
10 July 2016 - 5:03pm
#1

Cherry Gold,
another not special RTG casino, there are only in my vision 2-3 great rtg casino's because they offer either super fast or instant cashouts, this is always a big problem of RTG providers, long and not understandable pending periods for no reason, same on cherry gold was able to win from a free bonus made a small first deposit in order to withdraw lucky for me i forgot a bit that i had a pending withdrawal otherwise i mostly play winnings, it took them almost 12 days to send my money, i was happy because biggest part was free, but 12 days isn't even fun anymore that's not how casino's should operate, there customer support was mostly available friendly agents, but couldn't do much to speed the payout up. there games are good easy to find you're favorite game, and promotions are very good too, but wagering is bit high. u can also collect points and exchange for cash when enough points balance, this is an standard RTG system. for 1 time it was fun to play but i prefer faster paying casino's.

CL - klaw

nptonius51
Card SharkCard Shark
Joined: 2 Mar 2017
Posts: 114
Thanks given: 12
Thanks received: 19
Rated this casino
5 March 2017 - 1:48pm
#2

i found this casino in the CL list with No Deposit Bonus I just sign up now but if ever I will make a deposit of course I have to check their customer review first:)) I will just play the offer with no deposit bonus , might lucky they will give the winnings after meeting with the required wager:)) Good luck to me and happy sunday to everyone.

CL - klaw

usmsouthern
NewbieNewbie
Location: USA
Joined: 5 Jul 2017
Posts: 1
Thanks given: 0
Thanks received: 0
5 July 2017 - 8:27am
#3

I like having the list of bonus all in one place......love playing tournaments, what casinos offer them

omtariq
NewbieNewbie
tariq's picture
Location: oman
Joined: 2 Oct 2019
Posts: 2
Thanks given: 1
Thanks received: 2
Rated this casino
4 October 2019 - 11:02am
#4

One of the rogue casinos that do not pay money and spy on the computer and your mobile phone and close your account after the deposit It is rogue casinos that do not protect the player from the game player
I think it's the same group of thieves that robbed me and locked my account after depositing it
Claiming that you have two accounts
Avoid playing in these places
BoVegas Casino
Cherry Gold Casino
Eclipse Casino
Exclusive Casino
Free Spin Casino
Golden Lion Casino
Supernova Casino
Two-Up Casin
Change the real owner Idriss and put a mock Mac study so you don't spy Rival Rogue on your computer
They're a games company affiliated with Caracao
You heard a hungry gives you food

2 CL-Ed, coolsongss

krcoolsongss
High Roller
coolsongss's picture
Joined: 2 Dec 2014
Posts: 2503
Thanks given: 1761
Thanks received: 1231
7 October 2019 - 8:37am
#5

Oh, do they even put spywares on your computers, oh, that's bad...
That seriously requires police intervention!!!

These casinos have been doing bad things to players for a long time, probably without any charges, so they are now being very bold!!!

tariq

omtariq
NewbieNewbie
tariq's picture
Location: oman
Joined: 2 Oct 2019
Posts: 2
Thanks given: 1
Thanks received: 2
Rated this casino
7 October 2019 - 4:17pm
#6

Yes they are spying
They also spy on Mac I study
So advice does not play in competing casinos

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