Cherry Casino Review

i won 65000nok yesterday. After I opend an accoun reading about em on this forum.
well Ive been trying now for 16h to get a response from em.
they havent replied and there is no way to call them. They have a number hidden in the terms but this dosent work. How can casinolistings give em 4,5 star rating when customer service is rock bottom???!!! I hope they pay =s

mrbingo83 wrote:

i won 65000nok yesterday. After I opend an accoun reading about em on this forum.
well Ive been trying now for 16h to get a response from em.
they havent replied and there is no way to call them. They have a number hidden in the terms but this dosent work. How can casinolistings give em 4,5 star rating when customer service is rock bottom???!!! I hope they pay =s

Well apperently they dont have service 24 hours. And they dont call you up on request. But via email They have been helpfull to sort out my withdraw.

Look at this amazing win last evening on one of my fave slots:
Dead Or Alive:

Yes their customer service is only open during European business hours and into the evening. It is the same with all the Betsson group casinos.

Awesome win by the way!

Yes its about 12000usd so it will make a big difference for xmas this year!!

Im happy to inform you that I was paid via VISA on october 23. 6 days was the time it took from my withdrawl until money was In my account.
One negative thing is that the ammunt they paid me was not the 65003NOK i withdrew but only 62800NOK
The difference over 2200 NOK almost 400 usd they claim goes to exchanges fees between euro and NOK.
This however is A big deal and a lot of money so I dont think I will ever play here anymore.

mrbingo83 wrote:

Well apperently they dont have service 24 hours. And they dont call you up on request. But via email They have been helpfull to sort out my withdraw.

Look at this amazing win last evening on one of my fave slots:
Dead Or Alive:

My gosh, you are just TOOOO lucky, Mr. Bingo! I want to know ALL your secrets, lol.

All you pep. Yes this is a safe casino to play.
But do be aware of the fact that when you withdraw money, dont expect to be paid all off it.
Cus druing the moneytransfeers for some reason they change currency (to avoid detection off the moneys origin??)
So I for ex lost over 400usd in my latest withdraw.
However.. do expect to be paid more then 95% of the total withdrawl amount.
Can't say that this is a good thing still I was expecting better and more from Betson company.
Still They do Pay and they do pay fast. 4 days it took using Visa system from the time of withdrawl until money in account.
4 bankdays. that is!

Anyways Ed, Do you think its fair that a player loses this much money in the withdrawls process?
When the company gives no information what so ever about the exchangerate/conversion rates used to pay out winnings?
I mean they apperently gave me an exchangerate between EUR-NOK that was accurate sometime last year!!!

Sorry for not spotting this earlier mrbingo83.

62800 / 65003 = 96.6% So that is a 3.4% exchange fee. That is definitely on the high side.

I have not noticed this before with them but then again I have not withdrawn that amount of money in one go unfortunately! Also I have only ever transacted with them via Neteller or Moneybookers where the conversion is made from USD (my account) to Euros (casino account). It is possible that the margin is higher for NOK.

Did you raise the problem with them?

Hello. I join cherry casino in the time, when they changed their site and start providing not only netent games, they add microgaming also. As a nice fact, if you visit their site, you can see that they in this business since 1963, i believe not in online casino business, because i think in 1963 there are no online casinos, but anyway this fact of course add them a nice reputation. I made there few deposits from time to time, i was not eligible for welcome bonus, but sometimes they send me emails with bonuses, and i can take them. I use this site to play mainly immortal romance and thunderstruck II , i do not know why i so love to play this two slot machines, but if i see them in casino, there is a big chance that i open it, probably i dreaming about 5 reels of wilds, which pay a lot of money But for my 4 years online gambling, best i see was 3 reels of wilds, so this target is very had. All my withdrawals from them paid in 24 hours timeframe, and never had any problem with this casino.
Support: Did not test, why?
Withdrawals: In 24 hours, nice.
Software: OK!
Cherry casino is a very good online casino and i am of course recommend it to all of you, but i can not give them 5 stars, they still have some things to make better. 4 stars.

Hi, i hope you will enjoy my review of cherry casino. I joined them long time ago, but never deposit. But not so long ago i get email from them, that they relaunched, and i can join the action with 100% bonus for me. I think why not to play netent games with 100% bonus, but the bad thing that my account in euro, and this stupid skrill takes around 5% fees for every transaction that not in usd( my skrill account currency). And of course this is a bit painfull to lost 5% every time you deposit or withdraw, but absolutely nothing to do with it, only if become skrill silver vip and open second account in euro, but to become skrill silver vip you need to make deposit in about 20 k euros in 60 days, and for me this is a very big money to even trying achieve this.
Software: Microgaming and net entertainment. Both instant play.
Support: Did not test them, was not needed.
Withdrawals: Lost with my first deposit and decide not play anymore due to exchange rate fees from skrill. Just imagine, if over a month i made deposits for 1k and withdrawals for 1k, i lost around 100$ just for this exchanges... I hope skrill living good.

Cherry casino is very good and reputable and i am happy to play this casino and can not say anything bad relating this casino. i play at this casino many times and every time i happy with their work because they have nice bonuses. During a month i get few 100% bonuses freespins on new games and some interesting promotion. But i never win any real prize at this promotion only one time i get email that i get lucky in prize draw and win 100 freespins at starburst slot but it is not big win because one freespins was with 10 penny bet and it is very low. Verify of my account was only after 4 or 5 payout and casino verify my account very fast and also casino cherry pay me my wins with 4 hours and never later or may be only one time i have to wait longer but live support say me that casino have some problems and give me free chips for this problems. This is honest casino that if have problems and player get lost some time or something and that give for this problems free money. Live support very good and payouts fast promotions and bonuses good and good number of games i will play again and again at this casino very good work and job.

Cherry casino is very typical casino as for me. Here is two softwares, net entertainment and quickfire(MG+few other slots from different softwares). Let's see pluses for this casino:
+ Software. Yes, why not? I like games selection here, it is not so big like at casinoluck or nextcasino, but still very nice. Also games work ok here, no any errors.
+ Customer support. I am not sure did CS in live chat working all the time, but luckily i have questions when they was online, and i was able to get help without problems. Not sure how good CS at email support, because i never try to send email to support in this casino.
+ Withdrawals. Very good, i have only two withdrawals, both was paid without passing KYC and it take less than 24 hours. Good speed, nothing outstanding, but i like such timeframes for getting paid to ewallet.
That is for pluses, now minuses for this casino, actually there is only one minus for me.
- Lack of bonuses and promotions, probably it is because i am not very active player in this casino, but still i like to have at least some offers.
Final mark:
Good online casino, but without anything outstanding. But safe and games is good.

PeDrone’s Cherry Casino Casino Review

Casino Software
This online casinousing games created by NetEntertainent, Quickire, Ygdrasil Gaming and Amaya Gamng. It isoperated by PlayCherr Ltd, obviously the perator specializs to this one casino.The games offered variety is notinteresting enough for me, as well as the bonus is almost none - there are right out negatives out here.

Welcome Bonus
100% bonus, match deposit. This is Welcome Bonus? This is looking to be somewhat an everyday bonus, that could someone claim almost every day Not an welcome offer at casino, which I was going to praise.

Deposits and withdrawals
Many payment options so I could pick, I used Neteller this time and the transaction processes as always, smooth and fine.
I have finally managed to withdraw something, from my deposit of 25$ I withdrawed 100$ funds, that is quite low amount but I am glad that I withdrawn at least this amount .

Customer support
Live chat suport available support representative is claimed to be ready 247 but my case they were not and I was forced uing the e-mail that took over 3 hours to react – a negative for me. But my issue was solved .

Gameplay
I played some low variance games, I was forced to do it by my mood.
Starburst 0.10-1.00/spin – took me half of balance then switch
Magic Portals some freespin features and voala, the 125$ were on the balance then spent something from it of course, but then withdrawn.

Summary
I recommend the casino greatly and surely bu find one exclusive signup bonus, it is quite good and except chat inavailability, I experienced nothing negative there, personally – feel free try .
 

This casino is powered by online gambling software by NetEnt and maybe also few others as many casinos nowadays do, but I focused only on this part and so did not even realize anything other
The page design and layout and overall impression is good. I say good because its a little bit average and even a amateur certainly finds out, that it could be a bit better solved. But its also absolutely not that bad like other casinos I can imagine, so its rather positive than negative.
The welcome bonus started to look very interesting, but then i found out that every exclusive offer that promised me free spins, or higher bonus percentage, or anything else is strictly country-restricted, so I could claim only the standard 100% match deposit bonus. A bit shame.
I have not withdrawn anything here – the gameplay overall was quite average and there were neither big holes to fall in, nor great surprising payouts. It stagnates and then it started to fall smoothly down with my balance.
Overall rating – casino is not in the top 10 nor 20 but certainly is worth trying. Mainly when you already tried most of the NetEnt’s (or casinos which offer a bonus to deposit ).

Cherry Casino is one of my newest places i play. I have made my first deposit there some months ago but i lost it and simply forgot this is not bad casino:)
So i came back, made second deposit with second deposit offer of 100 free spins on Koi Princess. I lost my deposit quickly but was lucky to win from free spins and finished wagering process lucky as well. Everything went fine here. They have so many games. Netent, Microgaming, NextGen, Playngo... But i have noticed that they missing some popular games from these providers. For ex. they dont have The dark knight jackpot, Titans of the sun-Thea and some others who are really popular. Oh, and withdrawal came in 12 hours. I just after my sucessful playing uploaded my documents on their site. I love when i can send them directly to my account and not wait until support will ask for them via email.
Yesterday i have made third deposit with offer of 120 free spins on Fruit Shop. But lost everything. Today made deposit without bonus and was lucky to win again. Asked to withdraw and i'm pretty sure that everything will be ok:)
They do not offer match bonuses but if you making small deposit so these free spins actually is like match bonus:) Interesting thing was that at Cherry you cant wager your bonus with real money, you can do it only with bonus money. But it's not a big problem. At first you play with deposited money and if you lost, you have a second chance with free spins:)
Also time from time they send me some of no deposit free spins. I'm always thankful for this:)
If i could, i would give to Cherry 4,4 stars, but i'll leave them with 4. Because of some missing my favorite games and not offering match bonuses.

Cherry casino has recently become one of my favorites in the industry. Starting from their site (which however was newly made some months ago) that really has something, they have a huge game selection (including all Yggdrasil games..), good customer serive via live chat and email (both work fine, tried them numerous times) and quite fast withdrawals which take a couple of hours (up to 24) to ewallets and up to two days via bank transfer (although my experience is that the money is in my bank account after 1 working day, but that may differ from case to case). They do have regular promotions with match bonuses up to 50% and free spins for deposits. Also their individualized welcome bonuses are quite good and you can choose your bonus whichever suits you best.

4 out of 5 stars (for full rating the withdrawals would have to be even quicker in my opinion).

I have known Cherry casino for quite some time now. I originally found them on some forum as they were having a very nice bonus offer for new registrations as well as they had my favorite software providers. At first I had some problems as they had someone registered there with very similar IP to mine and due to that reason my account immediately got blocked, however, after some long conversations with their support, they helped me and I could play there. I have made only one deposit there and lost, but I have to say that they have great live support and awesome slots collection.

i spent a lot of money in chery casino and euro lotto. I quit because they did not have any programs for player loyalty. no matter how much I spending money , the just give me freespins or bonuse reload offer that is not commensurate to me

Cherry casino is one of the very first casinos that I registered with when I first started to playing online, they have one of the widest library of video-slots on offer for their players with all the leading providers available on both mobile and instant play desktop versions of the casino, they are in managed and run by the same company that owns Come on casino which is more popular but Cherry casino is gaining in on its bigger brother , hopefully they will be adding similar promotions as Come on casino as that the only thing Holding Cherry casino back at the moment is lack of bonuses and loyalty rewards aside from that though Cherry casino is a top class casino

It is been a long time have account in Chery casino,just bonus 1 first deposit,I made deposit againt I don't received bonus,but I like Chery casino,I'm feel lucky in this casino,I don't know why

just to take some bonuses and try my luck, after that i go and do not know if i will come back again. depending on how they got me interested in their offerings, .. games pretty much, it's just less comfortable being there, I think they are less concerned with consumers, that's all

when becoming a new member is very reasonable if the casino site always spoil with an interesting bonus, I found it in cherry casino, about a year ago I very often play in cherry casino, actually do not spend too much money and can be said that I balance between the deposit and the withdrawal, but after a few months become a new member little by little they reduce the bonus they previously gave such as freespin, match deposit and so forth, until in the end I feel not like the beginning when I play, luck also has begun to disappear, each deposit only lasted a few hours or even a matter of minutes, I finally gradually reduce play with cherry casino and start changing elsewhere,

Cherry casino is an online casino site that has a good reputation, when I first played in cherry casino I feel very compatible with them, I made a $ 50 deposit and took a 100% deposit bonus, I played quite satisfied with good results, I managed to finish wagering and made a $ 220 withdrawal, not so much for a big win, but it really gave me a good impression with the cherry casino, the account verification process was also quite fast only spent 24 hours, a little bit of the flaw that I found on the cherry casino site their site quite heavy if run mobile version, it would be better if they improve the performance of their site to be lighter if run mobile version, I think that's just a little review about cherry casino