CasinoWilds is an online casino established in 2014 with games supplied by Betsoft, Genii, Net Entertainment, and Play'n Go. It is operated by BlingCity Ltd and is registered under the jurisdictions of Malta and Curaçao. Last updated: December 16, 2016.
Review of CasinoWilds
CasinoWilds opened its virtual doors in 2014 under the different name of Bling City Casino, rebranding to its current name in late 2016. It is a Malta licensed casino that is owned and operated by BlingCity Ltd. The casino sports slot machines, table games, and video poker and provides its services to select markets throughout the world in multiple languages.
Software and games selection
Despite my initial misgivings upon first hearing the generic sounding name, I was mightily impressed by the casino's website. it has a professional and fun looking theme that is both colourful and attractive. There are no software downloads or installation of any sort at Casino Wilds, and I was able to play every one of the 250 or so games directly through my web browser. The site is also mobile device compatible, which allows you to play your games on your smartphone or tablet, although the gaming selection is limited to a smaller subset of the games.
In total there are more than 200 slot machines available, with nearly every non progressive slot that I have ever encountered at Net Entertainment casinos being offered. In addition there are games from Play'n Go, Benii, and disappointingly, Betsoft (click to read about our misgivings about the fairness of their games). The latest releases at the time of this review, such as Motorhead, 7 Sins, and Warlords Crystal of Power, were all available when I played there. There are some notable missing games though, especially in the progressive jackpots department. This means that you do not have access to the famed multi-million Euro games such as Mega Fortune, Arabian Nights, or Hall of Gods.
The table game selection is pretty good, with most of the games coming from Net Entertainment's Pro Series stable, which are some of the best looking and smoothest playing table games on the market. You can choose from the likes of Blackjack and variations, Roulette, Baccarat, Caribbean Stud, Pai Gow Poker, 3 Card Poker, and 3 Card Rummy, among others. There is also a choice of live dealer blackjack and roulette tables for those of you that prefer your action dealt by a human.
As you play at this casino you accumulate "Wilds" which look like little slot machine symbols such as cherries or watermelons These Wilds are redeemable for bonuses such as free spins or deposit match bonuses. Should you redeem any of these for "Wild Spins" rewards, the winnings from the free spins you are given are free of any wagering requirements.
Banking and Customer Support
Banking at CasinoWilds is fairly standard for a European facing casino. There are several ways for players to deposit and withdraw money from the site including major e-wallets Neteller and Skrill, credit cards, bank transfers, and other assorted options. The cashier has a €2000 withdrawal limit per transaction, but you are able to queue up as many transactions as you like in a single day. There is a restriction on the payment of massive wins though, with withdrawals of more than €100,000 being paid in 10 monthly instalments. My first withdrawal was held while the casino verified my identification. This process took around half a day to complete, and the money was paid back to my Skrill account within the next 24 hours.
Support is available every day of the week from 10am to midnight (CET) via email or live chat. This will suit European players fine, but may leave players from different parts of the world with a bit of a wait to contact someone should they have an enquiry. After signing up I contacted live chat to query the above-mentioned bonus policy and the operator was able to give me the correct answer in clearly understandable English.
Security, fair play, and responsible gaming
CasinoWilds does not publish their security procedures on their site, but I can confirm that they use standard SSL encryption to help protect your identity and payment information while playing there. The casino also promises that they will protect your privacy and information, meaning that they should not be selling your personal information to other casinos or marketers. As is the norm for Net Entertainment and Play'n Go games, you can read the theoretical RTP numbers when accessing the help file by clicking the small question mark button in the bottom left corner of each game. Apart from this, the casino does not publish any audited real world payout percentage reports.
On the down side, once again our standard Betsoft warning applies as it does at every casino using their games. We strongly recommend that you avoid all Betsoft games as our investigations lead us to conclude that they may not operate fairly in some circumstances.
On the responsible gaming side of things, the casino implements a Play Safe Profile, which learns your betting limits, play sessions, and loss limits. If you end up exceeding any of these, the casino requires a cool off period before you can continue play. I consider this to be a very good policy that ensures CasinoWilds does everything possible to ensure you are playing responsibly.
CasinoWilds does a lot of things right, but it is fair to say that it lacks that little extra to make it stand out from the many similar casinos with the same games. The site is both attractive and functional, and the banking and responsible gambling controls are all up to par. However it is always disappointing to see a casino still using games from Betsoft after what our investigations into their games have revealed.