CasinoLuck is an online casino established in 1999 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Minotauro Media Ltd, Ireland and is registered under the jurisdictions of United Kingdom and Malta. Last Updated: May 6, 2024.
CasinoLuck does not accept players from the United States.
Our rating: Average
CasinoLuck is a well regarded casino that ran for many years on an EveryMatrix platform, but in April 2017 it switched over to a different provider known as Aspire Global. The casino is licensed in the United Kingdom and Malta and features a selection of instant play casino games from various developers. I took a new look at the fresh new CasinoLuck site to see whether its recent changes are for the better.
The selection of games is provided by well known game developers such as Net Entertainment, Microgaming, Play'n Go, Evolution Gaming, WMS, and NeoGames among others. You can play for free or for real cash, and there is no software installation needed to participate as all the games are browser based. There is a nice selection of games to suit most players, including popular slots such as Gonzo's Quest, Starburst, and Dead or Alive, along with Microgaming smash hits like Playboy, Immortal Romance, and Thunderstruck II. In all, there are hundreds of modern and classic slots to choose from, with very little of the dated cruft that you often see at many casinos.
The table game and video poker selection is thin on the ground at the new CasinoLuck. There are three games of video poker, namely Deuces Wild, Joker Poker, and Jacks or Better. All the table games are provided via live dealer studios that are run by Evolution Gaming. You can choose from Blackjack, Roulette, and Baccarat. Aside from that, there are no other card or table games, and no computerised RNG versions of any of the table games. Aside from those mentioned games, there is a wide range of digital scratch cards. To me they are about as fun as getting slapped in the head with a wooden spoon. But if that is your thing, you won't go wrong at this casino.
Progressive jackpot chasers will be pleased to see some of the bigger Net Entertainment jackpots on offer, including Mega Fortune, Divine Fortune, and Cosmic Fortune. However that delight might be tempered somewhat when you see that there are no Microgaming jackpots such as Mega Moolah on offer, despite the casino having other games from this provider. It is a strange omission.
The casino's website and user interface is average at best. The games fill your screen with the typical grid of logos, and there is a handy quick search box. However the games are arranged in no discernible order and there is no way to either order them by criteria such as alphabetically, or to filter them via their developer or game features. These options were available to players on the older EveryMatrix site that CasinoLuck ran, so it is hard to see the current site as anything other than a step backwards.
Contacting the support team is one area that this casino could improve on a little. You have the option of emailing or submitting a message to the customer support crew, or using the live chat facility when it is available. In my experience here, emails or request messages are replied to within a few hours which is good, but there are no doubt players that would appreciate a phone support option.
The banking department covers a multitude of deposit options including the usual credit cards, Neteller, and Skrill options, but also covering local bank transfers, and mobile payment systems. Over the years I have submitted several withdrawals at CasinoLuck and after verifying my identity the first time, almost every time since they have paid to either of my Neteller or Skrill accounts within a couple of hours. Unfortunately their new policy is to hold withdrawals for 48 hours in a reversible state before paying them, which as you can imagine is a huge disappointment given their history. The withdrawal limit has been reduced to $7,000 per month, this is higher if you reach VIP status.
The casino is licensed to operate by the UK Gambling Commission and the Malta Gaming Authority. In accordance with UKGC regulations, it declares that its segregation and protection of player funds only meets the "basic" standards set out by the UKGC. This should be interpreted as more or less no segregation of player funds, and in the event of insolvency, creditors would be able to claim customer deposits to service debts.
There casino does not publish its games return to player (RTP) numbers on its website, nor does it publish any payout audits from previous months of operation. However some of the game providers such as Net Entertainment and Play'n Go include this information within their game help files, and you can access them by pressing the help button in game.
In terms of responsible gambling, you are able to set a daily, weekly, or monthly deposit limit via your account settings page. If you would like to freeze your account or self exclude from the casino, you need to contact the customer support department.
If you have read this far then you won't be surprised when I say that I think that CasinoLuck has taken a turn for the worse with the move from an EveryMatrix to the Aspire Global platform. There are fewer games, there is now a 48 hour hold period on withdrawals, and the website is not as functional and useful. That said, this casino is still better than most out there and its operator has proven to be reliable and trustworthy for many years now, which in my eyes counts for a lot.
These are the current progressive jackpots at CasinoLuck as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.
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Comments
Casino Luck used to be one of my favorite casinos, I made a lot of deposits and decent amount of withdrawals too. However, a while ago they completely changed. I remember logging into my account, where I had a good loyalty level achieved, and seeing that I was labeled as 'newbie' player and they offered me a welcome bonus as if I had never played there before. Anyway, since then, I haven't spent much time there, although the wagering requirements themselves are ok, there are too many games that don't contribute 100% towards it, games that usually would count towards wagering completely. Nevertheless, I think they are a decent casino but I preferred them much more years ago!
CL-Ed
casinoluck I think online casino sites that have many variants of game slots, a variety of major providers are there, then casinoluck also provide a very attractive offer for new members such as 100% bonus and also freespin, wagering to be completed is also relatively easy just around 35x from the value of the bonus, but the first time I tried to play there and I feel not very lucky, I tried with a deposit of $ 20 and no good results at all only lasted for 30 minutes, but I think I quite enjoy, maybe I was not lucky with casinoluck, maybe one day I will try to re-play with them
CL-Ed
2 weeks ago I tried to join casino luck, and I just signed up and have not played, then a few days ago I got an email from their customer service team by offering a 200% deposit bonus and getting 150 freespin "book of dead" it was so interesting I tried to take the offer they gave. I contacted live chat and followed up their offer, then after they browse my account the result is enough to surprise me because they do not accept deposit from players coming from my country, yes it is quite funny because many players from my country are playing there and they have no constraints altogether, but after I will make a deposit they say if they do not receive a deposit from IDN players, and finally I just stay them, and I feel a little insulted by their actions,
CL - klaw
I Register at casinoluck on a few days ago with casinolistings links, that bonuse 150% + 150 free spins is very interesting for me. but I lost interest to made a deposit since I wrong entered my gender on register 😂
Today I receive email from Casino luck with 200% + 50FS. I try contact CS to ubdate stats of my gender, I made deposit 10$ and receive 20$. after played several games on few hours, I got cash balance 180$. Now I'm trying to withdrawal, I think this Casino is great.
CL-Ed
I have tried deposit 20$ via neteller and get welcome package 100%+100free spins on fruity friends,I use freespins and won 18$ with total balance 58$,after that I moved to play jungle Jim slot,I see reduced real money,not bonus money and Im finish play with balance 17$ without get bonus game,I checked wagering and I'm shock,i need play trough 1600$,This wagering is very much for me,with regret I read T&C and I find my problem,it turns out they have 2 wagering,freespinsand need 50x,and bonus money 35x turnover,feel unable finished wagering required I'm play againt in jungle Jim with bet 1$,it's my fault for not reading T&C before play 😀
My opinion: this casino very credible and trusted.
Tips : do not take excessive bonuses and read T&C before playing.
so many of my reviews and hopefully help you
CL-Ed
One of the first casinos I joined and too be honest one of the best! I joined this casino about 2 years ago and love everything about it...the variety of slots, their great mobile site and amazing helpful support from their team. I made a few deposits here and had some great runs on specific games i.e.: golden ticket, lady of fortune and others. If i had to moan about something I would moan about waiting a few days for my withdrawals and it would be great if they offered EcoPayz as an option in banking. This is the only reason I haven't played here for the past few months. But otherwise great casino and totally fair!!!!!
CL-Ed
The changes to this casino that we reported on last month have gone through and we have updated the review to reflect them. In summary:
- CasinoLuck has switched from an EveryMatrix platform to one run by NeoGames.
- Many of the games from the old platform are no longer available, but they have picked up some new ones such as WMS and NeoGames. Overall there are far fewer games.
- The Microgaming progressive jackpots are gone (bad!) but so are the betsoft ones (good!).
- Withdrawals are now being held for 48 hours before being paid. They used to pay within hours of a withdrawal.
- The website looks nice, but it isn't as well designed and is less functional (eg. you can't filter games by developer or sort by name)
Overall the changes aren't an improvement so we have decided to knock a half star off their rating.
Vanilipas
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
I am a regular player at the "Casino Luck" and i will keep it because it's one of the best casinos on the market right now in my opinion.
Everything is in highest level. They have all my favorite slots from most popular providers like Netent, Microgaming, PlayNGo, Isoftbet, Betsoft... You can play slots in real or fun mode, slots works perfect. Also they have pretty solid live casino, but i dont play live games at all anywhere.
Mobile version works perfectly too.
Another very important thing is bonuses. And they have great welcome package. You get bonus money and huge portion of free spins. So it is big pleasure to make a start at this casino. Also their wagering requirements for welcome bonus are acceptable. Reload bonus wagering is probably the best you can find. Tell me if you know better. It is only 13 x.You can use it once a month. Another great thing about their bonus program is that they send no deposit spins via email every week even you dont make deposits. And also loyalty points program. You can exchange them to money.
And after so many good words i can add some more good words, that withdrawals at Luck Casino are always payed in time. I get them in 12 hours every time. And they never asked me for documents.
And now about support... Cant say something about them because everything went fine at this casino so never was in need:)
So in conclusion i can recommend this casino to everyone. I think you will not get regrets. Good luck at Casino Luck!🙂
CL-Ed
Play here every few days as they have regular deposit offers they send me to email. I need casinos I feel safe when playing so I can really enjoy playing the games and its definitely the case at casinoluck. Payouts are pretty fast, within couple of hours and the game selection is pretty big (some single games I like to play are missing though like payramid:quest for immortality…). Support is very very quick, email repsonses always within minutes. Biggest plus for me: casino luck and next casino are, at least for me, the most generous when it comes to loyalty rewards and freebies. I’d like to say thank you for that! I will enjoy playing here for much longer as it is definitely one of the top casinos out there!
CL - klaw
i am updating my review on this casino, yes it took a little while verifying my documents they did pay me i received in my bank £100 not bad from 25 free spins thank you casino luck an casino listings for introducing me i will be using this casino in future
CL - klaw
I'm really surprised to hear that Natalie. These guys usually pay me within a few hours of a withdrawal. I verified my ID so long ago now I don't remember how long it took but I don't recall any problems. Keep in touch and let me know if you need any help.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
played on this casino after seeing it on here i registered on this casino on the 26th November i received 25 free spins which i successfully wagered and nkw have £100 pending withdrawal been pending since 26/11 i had to verify my documents iv sent them countless emails and they constantly keep asking for my documents its really ridiculous so overall so far my experience with this casinoluck hasnt been great! i come back to update my review if they finally accept my documents and process mh withdrawal.
all i want is a casino wirh no billshit.
CL-Ed
What can I say, it's just a great casino room! It has very big Netent slots platform. Also they have a lot other slots platforms. Casinoluck support about twenty different sofwares! They offer a lot bonuses and promotions to non depositors and depositors. Site layout also look great. Support working professionally and is very helpfull. Payouts are fast and I never had to wait more than a day to receive money. Couple of times I managed to turn my deposits to big wins. Five stars for this casino. Great site.
CL - klaw
casino luck is one of my favourite casinos becoz they have playngo slots and netent slots which are my favourite.
i have been lucky enough to cashout at this casino without having to produce any documents.
casino luck regularly give out 5 free spins to active players.. they only ever give out 5 nd free spins at a time but these free spins are given out on a weekly basis
the min deposit used to be $20 but now it has decreased to $10 which is awesome for low roller players like myself.
A min Deposit of $20 is needed in order to all deposit bonuses EXCEPT for the monthly 50% reload bonus which can be claimed on a $10 deposit.
they have a loyalty program also where u can redeem points for bonus cash.
CL-Ed
Casino Luck is one of my favorite casinos and I play there regularly, at least once a month or more. They have really great selection of games, they have so many software providers that you just cannot get bored. They have a good loyalty system, for every 200 points you get 2€ which is great as they have no wager. They have live support which is very easy to contct but I have to say that most of the time live chat is quite uninterested and not as hepful as email support, which answers fast too. I have made many withdrawals there and they don't take longer than a day.. Also email support has few times given me no depsit bonus when I've had bad sessions.. This casino is definitely a top one.
CL-Ed
I rated this casino at 5 stars over a year ago when I played, won and got the withdrawal just in a few hours.
But, I downgraded it at 2 stars, because my account was locked after a few withdrawals then.
I will keep the rating in 2 stars, because Casino Luck is not rogue.
They just want to have the losing players and can't stand with the winning players.
I hope that they will close down eventually soon 🙂
CL-Ed
Casino Luck is one of the casino, with which I have so far passed without any problems of payment, via the games in the casino to witdraw my money. Casino Luck I like it because of the green color that symbolizes clover, and as such in combination with a black gives a powerful graphical retrospective packed in good time during their stay at the casino. Trust is another name for the Casino Luck because I have not heard from a friend that some of the players had trouble withdrawing money and rollover welcome bonus. And no green color my opinion of them is more than high, which is discussed, and over 10 of the money paid I made only in 2015 at this casino. Finally, Luck Casino gets top rating from me, without thinking.
CL-Ed
Casino Luck,
Part of same Owners As Next casino, These Casino's together have an Great Reputation on the web,
first you can start with An amazing welcome bonus of 100% Which give's you an incredible amount of 100 free spins and you can even choose from 5 different Game i never saw such an big and nice welcome offer.
but also at casino luck, you cannot keep track of the wagering of your bonuses because it's no where stated, so you have too keep playing until it pops up on your balance this is something which in my opinion have to be improved as soon as they can, for welcome bonus you can see your wagering easily but not for free spins.
customer support is online loads of times, and they are fast with helping out. processing speed of withdrawals only depends lots of times , sometimes fast sometimes very slowly but completely acceptable!. so for a nice and fun casino, casino luck is one i can recommend!
CL-Ed
Today, I played without any bonuses for a short time and made a withdrawal request of small winnings.
The withdrawal logs are as follows.
Withdrawal Request : 07/02/2015 08:33:33
And the withdrawal have just come into my Neteller account in 11 hours, even on weekend.
Very impressive 🙂
CL-Ed
My review for CasinoLuck.
This casino has a great layout and selection of games which is pretty much the hook for this casino. Support is by email only so that's a minus. Also they are very tight with there bonuses as in monthly 50% reload and 10 freespins with the odd extra bonus.
I played here for 18 months(2013-14) and still have all my deposit emails(43 in total) with only 1 withdrawl of $200! If your looking to make a few bucks then this isn't the place from my experience. But if you want little fun and a small chance of winning then this is the place for you.
Layout: 9/10
Support: 4/10
Bonuses: 4/10
Banking: 10/10
Had fun here but never ever got lucky . Hope your lucks better then mine 😨
CL-Ed
Currently regretting the past and realizing that my only experience at this casino is not about the withdrawal processing speed, but only with the deposit one ... shameful 😂
Same as next casino, it's not cool to have only one withdrawal per week without any fee.
Yep, this guys always pay within couple of hours. Usually a bit longer than top casinos, but 3-8 hours is still good.
The withdrawal(some hundred dollars) was done just in a few hours. Very impressive.
2 CL-Ed, belaff
PeDrone’s CasinoLuck Review
Casino Software
This online casino using games created by EveryMatrix. It is operated by Minotauro Media Ltd. The games variety is great and the casino overall makes very good impression.
Welcome bonus
The casino currently offers a many, many deposit (also no deposit, but restricted by country) bonuses and they usually vary each short time period. This is absolutely great for me, 5/5 for this part.
Deposits and withdrawals
I deposited using Skrill (from my card) 100 euro, which made me get 200 and a lot of free spins (its some time ago, don’t remember exactly the number). I have also deposited much more times, but this one was the largest one.
I have not managed to withdraw any funds at this casino 🙂 probably thanks to my greediness.
Customer support
Live chat support is limited and live chat is only technical support. When I wanted to discuss about bonuses, I must send an e-mail. I contacted support when claiming the bonus, no problem with the process at all.
Gameplay
I played 2 games, as usual – one 243 lines (any lane winning) and when the balance gets low, switch to lower stake game.
Twin spin – I started with 0.25 but played also 20.00/spin, that was my dead for sure
I tried also Piggy Riches and Starburst but most of the money was spent on Twin Spin certainly.
Summary
I recommend this casino FOR SURE! Great bonus, great interface, great everything except the service, this is only 95% 🙂 5 stars anyway from me.
CL - klaw
Casinoluck is one of the best online casino for me. First very great plus for this place - awesome amount of games from many softwares that can be played. I think only slots there is more than 500, and this is just wonderful, because i am never feel that i do not have any interesting game to play. Customer support is just awesome, if i send email - can wait reply within a hour, live chat is instant. Bonuses is probably biggest problem for this casino. 50% monthly reload, and usual monthly promotion, but there is no any great bonus, only give away of FPP's or freespins, and sometimes some real prizes like ipad or something like this. KYC was passed within 1 hour, this is probably fastest time to get verified that i ever experience. Withdrawals took 1-9 hours, i got many payouts from this casino, and longest was only 9 hours, this is extremely fast. It is one of the best online casino for me, so for sure i am rate it with 5 stars. Probably only guts can beat my experience at casinoluck.I will continue play in this casino, because i do not see any reason to stop my gambling at such online casino.
CL-Ed
Casinoluck it is really casino brand which i can nominate for the casino of the year, or best online casino.
So let's start from pluses for this casino, and i promise there is will be lot of pluses:
+Unbelieveble amount of games which presented in this casino, all favorites and most popular video slots you will easily find here, also not very popular but still nice. And i am not saying about a lot of table games, which of course also presented at casinoluck brand.
+ Good support, recently was added live chat, but it is really not so important, because i used email customer support few times, and get very fast responce - rare later than a hour, it is much more faster that in most other online casinos.
+ Many good promotions with freespins, bonuses, raffles. Just yesterday i deposit only 20$, lost it, but today casino give me 20 freespins on diamond dogs slot. I lost, but of course i am like this promotions.
+ Fast withdrawals, i never have to wait more than 24 hours to get paid to skrill account, and i can say even more, that most times withdrawals done within just couple of hours. Good speed, and never any problems with that, verification also was great.
Minuses:
- I really can not find any minus for this online casino.
Final mark:
This is awesome online casino, and most likely you will not want to play at any other after join here.
CL - klaw
Probably I will be against the entire rest of the world (at least, the world of online casino players 😀. and also I will be probably the first one that will write negative references to this casino, but let the fun begin.
I loved this casino - from our first meeting I believed that we will be very good friends. The design of casino sites was simply great and I was also fascinated with the welcome bonuses (100% first deposit bonus and ~100 free spins [hope that its not wrong numbers, but its some time ago]), so I decided to deposit immediately and also begin playing.
But after first few minutes I felt that either the casino [or its "payer" at least] is taking a rest or a lunch, or there is something wrong with it. My 100 free spins were absolutely no-valued and I got only a little waste of the money value, which was I expecting to earn. I cannot forget the deposit bonus - after deposit, the deposited amount with the bonus amount of money were quite much of money, and I was sure that I am going to have a lot of fun with that. But what happened, EVERYTHING was away much more soon, that I could even imagine.
Either its just bad luck or there is really something wrong with this casino, my experience is very negative, so I hope that everybody accepts my rating 🙂
thanks.
CL - klaw
Casinoluck casino give very good number of slot games on website. Here is all best games from net entertainment and microgaming and many other slots. Also this casino have all popular jackpot games. And this casino owns one more casino - nextacasino. I join casinoluck long time ago, around a year or even more and i can say that i like this casino. Support answer on email very fast withdrawals pay also very fast but promotions at this casino not very good. This casino give me only 50% reload bonus every month and 5 freespins on different slots. I never win any money from this freespins and also i take part in it promotions many times but not get any single prize for a long time even freespins. Promotions is interesting but i not know why i can not win any prize i always doing my best wagering a lot on games of the promotion but everytime win someone other but not me this is just not honest. Games work with no lags or problems and also good thing that i this is only one casino at which i had 4 reel of wilds on thunderstruck II slot and it pay me 800$. I withdraw this money and casino was need to verify my account and after verify i get my money.
CL - klaw
Hi, i hope you will enjoy my review of casinoluck. This is unique casino, at least i think so, they had a lot of different slots on their site, from more than 5 slots developers, also they so cool that process all withdrawals faster than 24 hours, usually it is just 3 - 4 hours before my money hit skrill account. I play this casino very often, probably this is even my most frequent played casino, i do not know, but i love play there. They usually run some promotions, in which you can win gadget or just some freespins, or even just real cash. Plus they had comp points system, every time you make spin, you earn comp points which can then change for money without wagering requirements. The only bad thing i can say about them it is lack of deposit bonuses, usually it is just 100% welcome bonus and then every month you can get only 50% reload. But i am still love this casino, and i never will be tired to deposit there!
Support: Live chat often offline, but they answer on emails withing 10-15 minutes, fastest speed i ever see.
Software: microgaming, netent, play'n'go, nextgen + many more.
Withdrawals: All my withdrawals usually paid withing 4 - 5 hours.
CL-Ed
Hello. I played at casinoluck a long time, probably 4-5 years already. And i love them! Withdrawals always on 24 hours time frame, i have about 20 withdrawals and they even still not ask my documents. Also, not so long ago they renew their site, and now they have more than 500 slot machines from different providers. Uh, this is amazing games selection, and with their fast withdrawals its one of the best place to play.
Support: I am not sure if they had live chat, never use it. I just sent email to support, and sometimes in 5 minutes, sometimes in two hours(max time that i wait) i got nice and excellent service. Cannot complaint.
Withdrawals: As i told, every withdrawal under 24 hours timeframe, usually its like 2 hours, sometimes a bit more. And i love this casino for this!
Software: Sometimes u get error playing games, but it is really rare, probably one in few hours of playing, so really not so important.
5 stars for casinoluck casino. Excellent support, withdrawals, games selection. Highly recommended to try if u still not play it. Just imagine, 500 slot machines, microgaming , netent, play n go, a lot of other. They probably only did not have playtech, if they will have playtech it will be my paradise casino. Really deserved 5 stars.
CL-Ed
Hi MagnusE - what games were you playing, and what bet sizes were you using?
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
BIG warning...DO NOT use this casino!!!!
I used it for some time now and finaly won something....
I put in 1000 SEK got a bonus of 500 SEK. Played during alot of houers and won 200.000 SEK.
During the night since they have a rule not to withdraw within 24 houers...I waited.. login in the morning all my winnings was gone....got a e-mail...after I complained!....that I been violate a rule of wager??? and got my account reseted....
Please, as a gambler to another, DO NOT USE THIS CASINO!
shompa, has this happened very recently? If you can PM me your account name at CasinoLuck I will see if I can help you out (just click send PM under my name to the left of this post).
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Warning for this Casino. If any other user have the same IP address as you, they will confiscate your winnings. Since most of internet users use DHCP, that is something that can happen.
Used them for month and lost tons of money.
When I finally "won" almost 2000 euro, they locked the account and confiscated the money because someone with the same IP address had used the casino.
CL-Ed
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