Casino Splendido Review
Casino Splendido is an online casino established in 2005 with games supplied by MahiGaming and Microgaming. It is operated by 32Red PLC and is registered under the jurisdictions of United Kingdom and Malta. Last updated: November 21, 2014.
Review of Casino Splendido
Casino Splendido, previously known as Vegas Splendido, is managed by Megapixel Entertainment Ltd and is licensed by the Lotteries and Gaming Authority of Malta. This casino has the key requirements that players should demand from all online casinos: a good range of games powered by Microgaming, one of the leading software providers in the industry, peace of mind via an eCOGRA seal of approval, many options for depositing and withdrawing funds, and 24/7 customer support.
Software and game selection
Casino Splendido offers players two options: download the software to install on your PC or instant play in your browser window which doesn't require any software installation. The trade off is that the instant play option has a smaller overall selection of games and isn't quite as graphically impressive, but on the other hand it does include games from other developers that you won't find in the download version. However with over 400 games on offer in total, there is sure to be one that grabs you, no matter which version you pick. You'll find all your favourites from table Games like Blackjack, Craps, Baccarat and Roulette, to Video Poker, Video Slots, Classic Slots. In addition there are a number of progressive jackpot slots and table games, including the multi-million pound jackpot Mega Moolah. These jackpots are pooled amongst all Microgaming casinos, which means you have loads of players contributing to the jackpot pools. You can see the current jackpot values in our jackpot tracker section below.
This casino offers a handy 'Getting Started' section which is great for new players or those who aren't as savvy with technology. There's a step by step guide on how to download and install the Casino Splendido software. They also provide some useful information on minimum and recommended hardware requirements for the smooth running of their games.
Customer support and banking options
Casino Splendido excels in the customer service department. Support is offered 24 hours a day, 7 days a week via phone, email and the convenient live text chat facility. There are toll free numbers available for use by customers in many different countries.
Banking options are plentiful, with the casino offering credit card processing, e-wallets such as Neteller, Moneybookers and Click2Pay, direct bank transfers, cheques and wire transfers among many more. Withdrawals are not as impressive though. After an initial ID verification process you can expect to see all of your cashouts held pending for 48 hours, during which time you are able to reverse and play with your winnings again with just one click. This is not a good thing for obvious reasons. Another small drawback is the rule that states that anyone withdrawing more than five times their total deposits in a single transaction will be restricted to withdrawing $4000 per week. The excess funds are placed back into your account, forcing you to withdraw them manually each week. In practice this isn't likely to affect many players, but considering there are many other good Microgaming casinos that do not enforce such a policy, removing this rule would definitely be an improvement.
Casino Splendido is a good quality Microgaming casino. The selection of games is enormous, the customer service offered is excellent, and you should have no trouble moving your money into and out of the casino. However I don't like the clause in the terms that restricts the withdrawals of big winners, nor the 48 hour pending period on all withdrawals. As a result, Casino Splendido is merely a good, yet nowhere near one of the best, Microgaming casino.