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Casino Mate Review

Casino Mate is an online casino established in 2009 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Vegas Partner Lounge and is registered under the jurisdiction of Malta. Last updated: January 6, 2017.

usCasino Mate does not accept players from the United States.


rating: Very Good


usCasino Mate does not accept players from the United States.

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Review of Casino Mate

Dominated by a green and yellow colour scheme and utilising Australian slang Casino Mate targets the punters from the island continent. The Microgaming powered Australian themed Casino Mate is owned by Vegas Partner Lounge and registered out of Malta and is eCOGRA certified for safety and fairness.

Software and Games

Casino Mate offers over 650 games with the full Microgaming suite of casino games. Players can choose from video slots, video pokers or table games all available to play by download or instant play if you don't want to install the casino and are willing to forgo some minor features.

Game graphics are top notch with Microgaming Viper software providing the latest quality games. The package includes many unique and licensed games for your enjoyment. Importantly players have access to Microgaming exclusive set of linked progressive jackpots.

Bonuses and Promotions

Casino Mate offers an attractive package of bonuses to entice new players. Included are timed free play bonuses, free spins deals, traditional signup and match deposit bonuses, as well as prize giveaways and competitions.

Casino Mate promotes player loyalty by offering every player membership into the Vegas Partner Lounge loyalty program which can earn casino credits and rewards.

Customer Support and Banking

Customer support can be reached through phone, email and live chat around the clock in a variety of languages. Casino Mate offers a wide range of standard banking options such as Neteller, Moneybookers and Visa. However all withdrawals have a 24 hour holding period before processing. Promoted as a feature to allow players to reverse their withdrawal, I rate this negatively as it slows the banking process down.


Casino Mate provides a stable of games that were a lot of fun and the variety of exclusive games and large jackpots are attractive options. The Aussie theme is fairly subtle for a casino website so that's a positive. The only negative issue is the 24 waiting period on withdrawals.

Casino Mate Jackpots

These are the current progressive jackpots at Casino Mate as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

Mega Moolah Mega $2,217,893 €2,217,893 £2,217,893
Major Millions $584,326 €584,326 £584,326
King Cashalot $373,446 €373,446 £373,446
Cyberstud Poker $248,711 €248,711 £248,711
Roulette Royale $236,682 €236,682 £236,682
Poker Ride $166,924 €166,924 £166,924
Triple Sevens Blackjack $127,943 €127,943 £127,943
Tunzamunni $43,126 €43,126 £43,126
Treasure Nile $40,826 €40,826 £40,826
Mega Moolah Major $17,775 €17,775 £17,775
Jackpot Deuces $13,793 €13,793 £13,793
LotsaLoot $13,737 €13,737 £13,737
Cash Splash $12,564 €12,564 £12,564
SupaJax $9,245 €9,245 £9,245
Fruit Fiesta $4,864 €4,864 £4,864
Wow Pot $2,248 €2,248 £2,248
16 replies • Last post


Joined: 13 Aug 2012
Posts: 6
Thanks given: 0
Thanks received: 6
15 August 2012 - 9:35am

No longer offering the $2000/1hr freeplay, I just want to deposit and get playing into a casino that follows through on its offers!!!

2 members gave thanks for this useful post: CL-Ed, kelsx83

Mattl's picture
Location: New Zealand
Joined: 1 Oct 2012
Posts: 89
Thanks given: 15
Thanks received: 72
1 October 2012 - 2:40pm

100% first deposit bonus then smaller deposit bonuses for the next 2 deposits is the only bonuses i saw.

1 member gave thanks for this useful post: CL-Ed

Joined: 5 Jan 2013
Posts: 1
Thanks given: 0
Thanks received: 1
5 January 2013 - 9:18am

This casino is not worth all the good reviews it seems to enjoy. They operate just like any other rogue casino.They sent me an email about some promo or other. In truth I had forgotten I registered with them. I got in touch with their support and they provided me with my acc number etc. I checked reviews and thought tthey were kosher. I deposited and slightly increased my balance.I then got logged off and couldnt log on again.I got in touch with their support and got a responce that is so confusing it beggers belief. I can only assume (because somehow I wasnt told the reason) my account is closed because I am "high risk'". Pardon me but I dont know what that means. I have not and dont enven know how you could somehow swindle an online casino.My deposit has not been refunded.This is no better that picking someone's pocket on the street. Here is a verbatim account of my conversation with their "support"'. Ihave only taken off personal info:

You are now chatting with Amanda

Amanda: Hi there.
Amanda: How may I assist you?
Me: hie i have been locked out of my account
Amanda: Please could you confirm your membership number?
Me: just a mo
Amanda: How are you today?
Me: fcmr*****209
Amanda: One moment please I will be with you shotrly.
Amanda: Please could you confirm your First Name, Last Name, and Date of birth?
Me: m***** **-**-***2
Amanda: Would you mind waiting a quick moment while I check my records?
Amanda: Thank you for you patience M****.
Amanda: I have checked your account M*** and so that really your account has been because you have been deemed because you have been found to be high risk.
Amanda: Is there anything else I may assist you with?
Me: not understanding you,high risk of what
Me: my account has been done what you havent said
Me: read what you just typed not understanding it
Amanda: unfortunately I do not have all the details.
Me: details of what?
Me: you say my account has been..been what?
Me: read your statement
Me: are you there/
Amanda: I am so sorry about that .
Me: about what?
Amanda: hey only said that you have been deemed because of begin a high risk player that is only the information I can give you.

Me: so can i have my money back? i deposited yesterday
Me: after i had a chat with this platform and retrieved my account number after you sent me an email.so can i have my money thet i deposited back.got no qualms if you have decided to lock my account but i deposited yesterday and have a positive balance.can that be refunded/
Amanda: I will send an e=mail to the risk department the will be able to help you.

1 member gave thanks for this useful post: CL-Ed

Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 226
Thanks given: 30
Thanks received: 55
6 January 2013 - 3:39pm

I know why you were considered a high risk player. I was banned from all the casinos from the same group because i placed high bets on blackjack when the bonus was active. A high bet is something like 100 euros a hand. They don't allow this behavior. Don't worry. Just try to get your deposit back and send them to hell. There are many other good casinos to play.

1 member gave thanks for this useful post: CL-Ed

Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 226
Thanks given: 30
Thanks received: 55
6 January 2013 - 3:45pm

I'm not sure, i think the max bet allowed is 20% the bonus amount.

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 339
Rated this casino
16 February 2014 - 2:47pm

Hello! Casino mate is powered by microgaming software, and i am pretty like this casino. Honestly i did not play it this time, but i like them when join. First of all, i like their welcome bonus, 100% bonus on first deposit, and moreover, 200% on second deposit. Like a guy who love absolute all bonuses, i am of course can not miss such casino. Also they a part of vegas partner lounge group, which also good sign, because this is good and reputable group of casinos. For those, who love freeplay offers, they also had it, but i am personally hate them, and never took, just if you interesting, i told you about it.
All my deposits in this casino was in one day, i took all their welcome bonuses, but have no luck. I try to play immortal romance and thunderstruck II slots, but you probably know, they had very high variance, so there is nothing interesting in my story because i lost. Also had some chat with support, and they also nice.
Support: One time chatted with them, no complaints from me.
Withdrawals: Did not had luck to test withdrawals at casino mate, sorry.
Software: Like always is ok!
I give to casino mate 3 stars, if i can i give them 3.5 due to their nice welcome bonus. Since they are a part of vegas partner lounge group, this is safe casino and you can play there without any problems.

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
11 March 2014 - 2:28pm

Hi, i hope you will enjoy my review of casino mate! When i saw their welcome offers, i am not believe. Freeplay offer, 100% bonus, and 200% bonus. Wow, this is a paradise for bonus hunters, and miss opportunity to get a lot of playtime will be big mistake, so i join them and start from freeplay. I lost it probably in two hours, had hard fight with slots, but does not managed to get high and clear wagering requirements. After this i made deposit and get 200%. I thought i should get 100%, go to live chat and ask them what about 100%, why i get 200%. They told that you can get only one of the following - 100% bonus or freeplay bonus. As i am used freeplay, i am not eligible for 100%. No problem, 200% even better than this 100%, but pity thing that i have no luck again, lost all playing dark knight, and for some reason i decide not deposit more, just did not have feeling that i can win and decide let it go. Sometimes it is good to listen your feelings!
Support: Live chat was good and friendly to me.
Withdrawals: did not test , because i did not win
Software: Microgaming
Promotions: Good freeplay offer, and after it nice 200% bonie.

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
24 June 2014 - 7:23pm

Casino mate is good brand that use games from microgaming to bring it to players. This casino when i join had two welcome bonuses 100% and freeplay but in terms i find that i can choose only one of two and i take 100% bonus because was hungry to gaming and want to start play thunderstruck II very fast. After register and deposit bonus was on my account after this no need to wait credit or contact support and i just play my favorite game. Was not lucky and lost but play in that casino many times after this happens because since years they still send me different bonuses and offers inclduing 100% bonuses sometimes. Also casino use promotional freeroll tournaments i can help and say not even play it because winning is very hard and also impossible with not making this not honest continue playing options. I have few payout request from this casino and it verify me with 2 days and usually i get money in skrill account after 3-4 days and i like this speed. Support good and loyal that work 24/7 and i always get help when i need it. Casino mate good and honest online casino i can not imagine it can start cheat players.

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 257
Rated this casino
2 September 2014 - 11:39am

Casino mate is one more not very good online casino. I said not very good, because casino not have anything stronger that most other online casinos, everything here is good, but nothing else, i am not like to play at such casinos. But let me start from pluses for this online casino.
+ Software. It is typical plus for such online casinos , because have download application from microgaming it is enough to keep players experience good. Quickfire version of games i did not try here.
+ Customer support, that available all the time. I tried it for few times, and in different day of the time(my local time of course), and everytime live chat was online and ready for help. I am happy with that kind of services here.
And unfortunately, such casinos in most cases has typical minuses.
- Promotions. Casino have good welcome bonus(freeplay offer), but after i claim it, i never get offer of at least 100% bonus from this casino, or any freespins offer. It looks very bad, compared to many other online casinos.
- Withdrawals. I do not test withdrawals at this casino, but live chat told me that it took 2-5 working day for skrill, and it is very long.
Final mark.
Not interesting for me online casino.

1 member gave thanks for this useful post: CL - klaw

Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
7 October 2014 - 3:55am

Casino mate not casino at that i want to play. I am not saying that it is bad place to play, or it is even dangerous, nothing like this i want to say. I am just have very usual disslikes for many other casinos. First disslike - only microgaming games. There is really already not interesting i can play many softwares at one casino like guts, redbet, betat, casinoluck next casino, but in casino mate only one type of games, it is very sad. Other things like bonuses and support is possible to compare to good places about which i said already. But another bad thing that i do not like, it is too long withdrawals. I get one, it goes to my skrill after 3 days of waiting and verification, and that was only about 200 usd. Of course i am sad about this time, when i get money in one hour - yes i am very happy with casino, and i am will play again...But 3 days it is too long, if i get money in hours - i can easy make another deposit, or withdrew my money from skrill, anything i want. But when it took couple of days i can not do anything with my winnings for long time.

1 member gave thanks for this useful post: CL - klaw

Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks given: 0
Thanks received: 117
Rated this casino
5 December 2014 - 10:13pm

PeDrone’s Casino Mate Review
Casino Software
I apologize to this casino, its owners, managers, employees and anyone that has anytime in his life even seen the casino’s title. I’ve been thinking that it is another casino that makes a part of the CR group, and I cannot even imagine a bigger dehonestation. It is related to Vegas Partner Lounge, remember.

Welcome bonus
The casino currently offers a freeplay and a match deposit bonus, but when I entered it, I found a exclusive promo that gave me 200% and some free spins also – this was the right award for me Smile. I like promotions that act gradually – of course that if it gets just more positive character Smile

Deposits and withdrawals
I decided that my testing amount will be in this case 33 euro so I will be able to receive 99 in total, which is sympathetic amount, it makes me feel like I am in a supermarket or so.
The great continue of this fairytale would be a withdrawal of 999€ (or say also 99999€), the only shame is that this part is only imaginable.

I have done enough to my hunger for some 243-lines games (but not to my hunger for full reels of the same symbol on such game, but that was bearable).
I played Immortal Romance – 0.30-1.20/spin, nothing (not even one feature)
Thunderstruck – 0.09-0.27/spin (also not paid anything interesting)

I recommend this casino to ENTIRE WORLD! I owe this to it for my existentialist mistake on the beginning! Sorry!

1 member gave thanks for this useful post: CL-Ed

Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
13 September 2015 - 12:13pm

Casino Mate,
They look awesome this time! i have signed up there long while ago, when they running there old website. now a while ago everything is very refreshed which looks more as an professional and more attractive casino then before.
i had some different deposits done there, and took 2 bonuses , bonuses have an fair wagering requirement which is not difficult to wager with bit of luck!Smile and there bonus rules are clear and don't hide any hidden rules!
there 24 hours pending mode on cash outs, is bid disappointed i which they put them on instant and just send them whenever they have time!
there customer support is a very great team, which are not too greedy to give u something extra!
i can for sure recommend them to my friends or other players, since there service is just good:)

1 member gave thanks for this useful post: CL-Ed

Card SharkCard Shark
Vanilipas's picture
Location: Ignalina
Joined: 5 Apr 2016
Posts: 195
Thanks given: 12
Thanks received: 73
Rated this casino
9 May 2016 - 4:31pm

Casino Mate didnt become my mate because of the big lags on my oldie laptop. But i have a great story here:)
So i made first deposit here with welcome bonus of 100% plus free spins on Game of Thrones. I lost my money quick enough and was so unhappy... Didnt find and free spins, they werent activated. Was so lazy to write for support but after couple of hours i send them a message and they gave me 15 or 20 spins on GOT 15lines. And from one spin i won over 100eur:) I was happy and unhappy because i knew that to wager such a huge bonus amount will be difficult task. So i started to play Immortal Romance. It didnt last to long to get 4 wilds in Wild Desire feature and also some big wins. So i have achieved 720 eur. But after hot phase came cold phase and after wagering process i had just 200eur. Asked them to withdraw and got my winnings after couple of days. However it's nice to remember:)


1 member gave thanks for this useful post: CL-Ed

Joined: 27 Jun 2016
Posts: 94
Thanks given: 5
Thanks received: 99
Rated this casino
8 March 2017 - 10:25am

Have been a rehular depositor in this casino for some time now. They are one of the very few Microgaming-only casinos that every once in a while send me GENUINE no deposit offers, mostly free spins either by snail or email. The spins are often minim bet, but that is okay considering it is still free money and there are some slots you can lowroll even with small amounts in the hope for hitting something big (like BDBA). I managed to make a cashout on one occasion and didn’t run into any problems. Casino Mate definitely can be trusted and has good support from my experience and above all gives a little something back to reward the loyalty players.

1 member gave thanks for this useful post: CL-Ed

Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 649
Thanks given: 412
Thanks received: 340
Rated this casino
29 November 2017 - 7:21pm

Great casino. some time I joined casinomate, I found a good thing certainly a lot of games. I decided to try the deposit after CS give me the welcome offer manually. after it I played some game from play'n go. As I expected good results I managed to collect cash 250$ from a deposit of 20$.

Bronze PlayerBronze Player
WaroftheGods's picture
Location: Calgary
Joined: 27 Sep 2017
Posts: 242
Thanks given: 85
Thanks received: 178
Rated this casino
11 March 2018 - 6:53am

Not a bad online casino, seem fair and trustworthy, the mobile casino is a little bit scattered, a bit tough to navigate their lobby when it doesn't really need to be. A wide variety of games to play, which brings me to my one issue with Casino-Mate. Why is it that I can't seem to play a very large margin of their games, I wasn't playing with any kind of bonus funds, maybe you need a flash player, if so, why are they still using a flash player when casinos everywhere are getting rid of them. These guys need to stop relying on their once big popularity and wake up to the times, or Casino-Mate will be a sinking ship before they know it. Not a bad casino, but definitely a far cry from the best these days.

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