Casino Gods is an online casino established in 2019 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Genesis Global Ltd and is registered under the jurisdiction of Malta. Last Updated: December 28, 2022.
When you're playing at a casino there is nothing better than hitting it big on a run that leaves you feeling like a god of fortune. Hoping to entice you to take a shot at doing just that, Casino Gods is the latest in a succession of sites from operator Genesis Global Limited. I have found their other casinos to be solid betting sites with a wide range of games and multiple licenses from reputable jurisdictions. So is this one as heavenly as the name would imply?
Casino Gods has a cartoonish Ancient Greek vibe to it, with a slew of different Greek gods tempting you to claim bonuses and try your luck. The site is designed with mobile play in mind, so you end up finding that the site looks sharp and is suitable for navigation using just your thumbs. I had no issues finding the games I wanted to play, with the quick search box particularly useful. Overall I stand impressed by the overall design.
The game library is impressive, as Casino Gods utilises a platform that has software from the likes of Red Tiger Gaming, Play'n Go, Nyx Interactive, NetEnt, and Microgaming, among others. The end result is a slot library that numbers more than a thousand games. Without a doubt, there's a ton of choice here, and the aforementioned search function keeps you from having to sift through thumbnails to find what you want. I also found a selection of dozens of progressive jackpots, including big name prizes like Mega Moolah, Divine Fortune, and the Major Millions Progressive.
Table games, video poker, keno, and instant win games are found under the "Casino Games" tab. Here you'll find titles like Blackjack, Roulette, Craps, Caribbean Stud Poker and more all on offer. Fleshing these out are several variations, which have slight rule tweaks to give a new title in the library. Live dealer games from top studio provider Evolution Gaming are also available. These games are of high quality, and are among the best you'll find at an online casino.
I've been hard on a lot of sites for banking that's less than spectacular. I have to say that Casino Gods is kind of middle of the road in the banking department. The choice of methods that you have to deposit and withdraw from the casino is great, with all manner of credit cards, e-Wallets, and local banking options available. However the sticking point is the mandatory 48 hour hold on all withdrawals, during which time your cashout can be reversed back into your account. There is no real reason for this to be the case at an otherwise well appointed and regulated casino, aside from trying to tempt players to reverse their withdrawals and potentially lose their money. As you can n o doubt tell this kind of policy is one of my pet peeves at online casinos and it always annoy me when I come across it. In addition there is a maximum withdrawal limit policy in place of £/€5500 per week or £/€22,000 per month. Thankfully progressive jackpot wins are exempt from these caps.
Customer support is serviceable, and you can reach the team using live chat, telephone, or email. I used the chat function to reach out to ask about bonus terms. I got a response in a few seconds and my questions were answered within a few minutes. If you do have a more complicated issue though, you may need to reach out to a manager, which could take a bit longer to get you a resolution.
Casino Gods employs SSL encryption at all times to help protect information that's being transmitted such as your personal and banking information from being intercepted. This is standard for most reputable sites these days, and players should only play at casinos that provide this security feature.
The casino's operator, Genesis Global Limited, holds gaming licenses to operate from Sweden, Malta and the United Kingdom. These jurisdictions are some of the best offering internet gaming licenses, as they have reputations for keeping operators honest and official mediation processes that can be used in the event of a dispute with the casino. It discloses that its protection of player funds while deposited at the casino does not meet the standards required by the UK Gambling Commission to be classed as anything other than none (formerly basic). This means that if the operator were to go out of business, it could use player funds to pay off its debts to its creditors. I am more comfortable playing at sites that disclose a medium level of protection or higher, as this protects my deposits from being seized in the event of insolvency.
We have already been involved in assisting a player with a dispute over the bet limit clause in a bonus that they claimed at Casino Gods. As with most casinos these days, there is a limit on the amount you are allowed to bet after claiming a bonus. This is aimed at deterring bonus hunters that like to claim a bonus and load up with oversized bets. Unfortunately like many other casinos, these limits are not enforced by the casino's software so players can accidentally break them if they are not aware of the term. This is exactly what happened to the player that contacted us, but I am pleased to report that after contacting the casino and presenting the evidence, they agreed to waive the term in this case and pay the player his significant winnings of more than $5000. This shows flexibility on the part of the casino and that they can be reasoned with in the event of a clearly accidental violation of the rules.
Responsible gambling controls are available in your account settings at this casino, and you are able to set limits on your deposits, wagers, and time played at the casino. You may also choose temporary or permanent self exclusion should you wish. There is also responsible gaming section included in the Casino Gods footer, where players will find data on avoiding addiction and underage gambling, along with links to groups like GamCare, Gamblers Anonymous, and Gambling Therapy, all of which can provide help if you or someone you know is addicted to betting.
Casino Gods stands out as being a very good online betting site that mixes a great look with a varied library of high quality games and serious licensing. However it doesn't quite hit the heights of Olympus, due mainly to the 48 hour hold period on all withdrawals and the lack of protection for player funds. If you can deal with those negatives then I am sure you will find Casino Gods a fun place to try your luck.