Review is an online casino established in 2007 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Mansion Limited (Gibraltar) and is registered under the jurisdiction of Gibraltar. Last Updated: November 26, 2023. does not accept players from the United States.


Our rating: Good

7 does not accept players from the United States.

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Review of

This Playtech powered casino's highly desirable domain name was acquired in 2003 from Swedish gambling software developer Boss Media for $5.5 million. That gives you an idea of the deep pockets the owners of, the Mansion Group, possess. At you can play some serious casino games while having fun, with the knowledge there is 24/7 customer support available in a huge number of local languages.

Software and games is powered by Playtech, one of the industry leaders in online gambling software. There are well over 150 games to choose from, with some of the most popular including licensed MGM movie slots like Kong, Rocky or The Pink Panther, and D.C. Comics slot machines which include the likes of Man of Steel, Batman and Catwoman Clash, and Green Lantern.

The slot machines aren't the only drawcard though, as the casino also offers great selection of table games including Roulette, Baccarat, several versions of Blackjack, Caribbean Stud, Casino Hold'em, Craps, Pai Gow Poker among many more. Throw in some Video Poker and a bunch of parlour games, not to mention live dealer versions of Roulette, Blackjack, Baccarat and Casino Hold'em, and you can see that there is plenty to keep you amused and entertained. is available in a multitude of languages, currencies, and localised sub-sites tailored to over 30 countries.

Customer support and banking options

The customer service support team is available 24 hours a day, 7 days a week through email, live chat and toll-free numbers for a variety of different countries. The support team can handle customer calls ranging from banking problems to technical difficulties, and in our tests we have found them to be courteous and helpful.

Deposits and withdrawals may be made via a wide variety of methods, including credit cards, bank transfers, and major e-wallets such as Neteller and Moneybookers. We recommend transacting using an e-wallet as the deposit and withdrawal times are quickest using these methods. We have found that a Neteller withdrawal is generally received within 3-4 days of submitting a cashout, no doubt due to the frustrating 48 hour hold period on all withdrawals, during which time the less patient of you may be tempted to reverse your winnings and play some more. Note that the casino takes security very seriously, so you will need to provide proof of identity before your first withdrawal is processed. Withdrawals are capped at up to €15,000 per month which rises to €30,000 per month if you are categorised on the highest level VIP tier.


There is plenty to like about, but it is let down somewhat by its withdrawal policy that holds all cashouts pending for a couple of days. Apart from that, it is backed by a financially strong business that also operates another successful online casino, Mansion Casino. It is licensed and regulated in one of the premier licensing jurisdictions of Gibraltar and offers a great collection of Playtech games in a wide choice of languages and local currencies. Jackpots

These are the current progressive jackpots at as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

22 replies • Last post


Card SharkCard Shark
Rooster's picture
Location: Morocco
Joined: 28 Feb 2018
Posts: 194
Thanks given: 48
Thanks received: 103
Rated this casino
9 January 2022 - 11:31am
#1 is part of Mansion casino group. my experience at this casino is not good, i made only one deposit, no withdrawal.
I wanted my account to be verified before making my second deposit. I sent the necessary documents, all were accepted except the proof of address. however this document has been accepted by other online casinos. I did not insist and I decided not to make any more deposits. what begins badly ends badly.
The casino does not have a lot of games, only a few providers. I haven't found all of my favorite slots among the games. on the other hand the methods of deposit or withdrawal are very varied.


Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 694
Thanks given: 97
Thanks received: 234
Rated this casino
20 February 2021 - 2:51am

Great First Welcome bonus!
Was waiting for a number of years for this casino to get its license back for Irish players, was very joyous when it happened.
Casino is Top Notch.
Support is fantastic 10/10
banking 9/10 for speed on withdrawals
KYC took 36hrs but would have been less due to an error on my part with sending something that was missing one requirement.
Trust in full with one of the best in the business in my eyes

CL - klaw

Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3897
Thanks given: 344
Thanks received: 1140
Rated this casino
7 April 2019 - 7:54pm
#3 is a casino I joined a long time ago, but it's one of the rare Playtech software powered casinos that I still visit from time to time. I think that their casino website looks very clean and vibrant, I always have a good time there. I enjoy their game collection, even though it's just from Playtech. I think it's because they have quite often interesting promotions I always try to take a part in. I also think this is a brand with good reputation and I can vouch for that- I have made several withdrawals over the years and never had any complications or delays. And as a fan of mobile casino, I like their mobile casino version as nothing lags.

CL - klaw

Bronze PlayerBronze Player
Almeyda's picture
Location: Indonesia
Joined: 8 Jan 2018
Posts: 272
Thanks given: 133
Thanks received: 150
Rated this casino
17 January 2018 - 2:01pm

They are pretty good casino playtech in my opinion they give a chance for new players with big bonus, and I think it's easy enough to play there, first play I can get a win which I think is pretty much, with $ 30 deposit I withdraw $ 250 , although for the withdrawal a little longer but for me they are very good, but now it seems they are not accessible to players from my country and it is very unfortunate, but there is a replacement site that I think is also no less good is slots heaven, now I only Can access the slots heaven even though I never registered there but I already have a verified account maybe because I have a verified account at casino.Com, for me pretty

CL - klaw

Slots FanSlots Fan
WaroftheGods's picture
Location: Calgary
Joined: 27 Sep 2017
Posts: 1306
Thanks given: 561
Thanks received: 1202
Rated this casino
22 November 2017 - 7:09am

I love this casino, but for some unknown reason, I have many others I would rather deposit my money into . The games are great but they don't have any of the top tier games of online casinos these days. The customer service is always there and more then willing to lend a hand or fix things when they aren't right, the bonuses are always plentiful and different, they keep the players above all else in importance and they are fair and honest, what more could a player ask for? In my opinion, it has to be the game selection that keeps them from the top of the list, lots of games to choose from, but none of the really popular names are there. Still worth giving this very hard working for their players casino a try.


idEndro Nawawi
Silver PlayerSilver Player
Endro Nawawi's picture
Location: Indonesian
Joined: 23 Oct 2017
Posts: 414
Thanks given: 150
Thanks received: 90
Rated this casino
2 November 2017 - 7:13pm

they do not accept customers from Indonesian since 7october 2017,my account closed too,good bye indonesian ✋ if you have balance on please contact support for refund


Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 738
Thanks given: 570
Thanks received: 445
Rated this casino
7 October 2017 - 3:22pm

i have making some deposit on
no winning before they close the account from the my country. they give you nice good service if you lose to making deposit again


Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
13 September 2015 - 12:48pm

Casino com
as i'm pretty big fan of playtech casino, and that time i only played there games on another casino which only had slow withdrawals, i wanted to find another good playtech casino, and first i found was casino com,
they already offered my an super big 400% welcome bonus on minimum deposit, this was great because wagering bonuses can be really easy on playtech games;) there support was really fast and friendly, and really lot of times online! so i decided to give it a try with this as they call special welcome bonus, the wagering it was 30 times, and this is an pretty fair requirement for this big bonus;) they have lot of the famous deposit options available, and also withdrawal methods of this! first withdrawal i directly also had, when i wagered this great bonus;) they requested documents which i send. and withdrawal was bit slower then i thought, took 3 days to hit my e-wallet;( and also as CL posted here, you can reverse your withdrawal every time until they process it! for some people this is bad since they keep reversing it and loose everything at they end, so improvement points would be that they put withdrawal in pending without an reverse button, and that they where bit fast on sending withdrawals, then would be more awesome casino!


CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10408
Thanks given: 6291
Thanks received: 5353
17 March 2015 - 12:14pm

Hi xuli, I'm guessing but pretty sure that you must have claimed a bonus and bet over and above the allowed wager limit? Yet another case where this sort of thing could be avoided if they would only enforce the limits in the software itself. Of course that would not give the casinos a get out of jail free card to use when a player has a big win though would it?

These guys are far from the only ones though. Just about every casino these days has a maximum bet limit rule attached to their bonuses. And I can think of only one casino off the top of my head (Video Slots Casino) that actually programs the software to prevent you from accidentally breaking the rule.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

Joined: 17 Mar 2015
Posts: 1
Thanks received: 1
17 March 2015 - 11:53am

I have. Played casino .com and never again i will .! They are cons they took from me 400 pounds becaus i wasewasn't allowed to play hi bet on the slots .i ask to speak to the manager but they said im not allowed . And after that i git imail telling me i have breake the rules of they casino so screw them there are better casinos roung cun....ts !


Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
19 November 2014 - 1:10pm
#11 is playtech casino with good deposit bonuses and very useful live chat agents. This is what i can say about this casino in one sentence. Actually this casino not so great like vernons for example, but it is good place to give a spin. Just be sure that you have enough patience to wait your withdrawals for a couple of days before it will hit your account. During all this time(4-5 days) withdrawal is pending and it is possible to cancel it, which of course very bad thing for me, i am already told many times that i have a problem with waiting my winnings, and usually i can just cancel withdrawal when i lose big, and play my winnings back. Customer support is really great, i used in live chat many times question about something like 'give me no deposit bonus' , or 'give me deposit bonus that is big as i want to play big and long'. Bonuses are fine here, usual but nothing special, so if you want something extra - contacting live support would be great idea which help you to get good bonus which you want. Only one minus for this online casino it is kind a slow withdrawals, like i many time said - this is already not for me, but if you can wait 4-5 days to get paid and did not have a feeling to cancel withdrawal - could be good place for you.

CL - klaw

Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks received: 119
Rated this casino
19 November 2014 - 7:37am

PeDrone’s Review
Casino Software
This online casino using games created by Playtech. It is operated by Mansion Limited (Gibraltar). Personally, the games variety is not interesting enough for me, and the bonus is exclusive but anyway … could imagine it even better 🙂.

Welcome bonus
There is a not-necessary-to-mention 100% common deposit bonus, boring and gray one – but there is also 200% match deposit exclusively to, which make me enjoy it and CL even more and make my day (even despite I found it at the time when I was not able to use it at all yet) 😂.

Deposits and withdrawals
There are many deposit and withdrawal options so I picked Skrill option, my favorite one. There is also bunch of languages to translate the page overall, very positively rated by me!
I deposited 40, translated the amount through the bonus into 120 and began feeling like a king, with that high balance 🙂. And that same have I also finished – no withdrawal.

Customer support
Live suppie service is here available, but I have not the right need to contact it – however, I assume that this service is above the average at least.

Gladiator Only! 0.25 gave me 3 features and that much money so I raised to 2.50 but that was the mistake and I have been murdered by this decision.

I recommend the casino, although I am a little bit skeptical about its title … a casino with name must be very, very strongly oriented on the gambling novices and beginners.

CL - klaw

Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
29 October 2014 - 2:38am

This casino is a little bit „standing out of the crowd“ (or, you know what I mean), mainly thanks to the fact, that it certainly must provide much stronger support service than the other casinos – why? Just imagine what would any PC-analphabet do, when he realizes that he would gamble a bit – „“. And I guess that this casino has the highest ratio of beginner or „online-unskilled“ players in this cause 🙂.
Anyway some time ago there was no reason for me to enter this casino (it was looking very common and I have also read some negative references), but then I found somewhere 300% bonus on it and that was enough of a reason to register and try it (it gives more opportunities certainly). I signed up and deposited & claimed my wished bonus – they provide Marvel slots by Playtech software, and the casino is looking overall quite nice and makes good impression on me. I started to play Hulk and after a while switched to another Marvel game, but the slots were cold, and I could even stand on my head, they stay cold - this casino did not smile on me positively, just barked and let me run out of it.
3/5 for one of the most average experience ever 🙂

CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
18 August 2014 - 1:28pm
#14 reputable online casino, that lasted very long. I played in this casino only once, and can not say did it really good or bad, because do not have much experience. But at least i was lucky to win some money and test withdrawals. But like always i'll better start with pluses for casino.
+ Software which is playtech here, is working perfect after downloading, and it is hard to even imagine that there can be any problems.
+ Customer support. It is great here, looks like live chat CS working any time of the day, and it is easy to get help from CS. I did not test email CS, but i am sure it should not be bad. But of course better use live chat.
+ Bonuses. Casino usually send reload bonuses, nothing special, but it is still better than nothing, and i am happy to list this as a plus for
And here is few minuses:
- Withdrawals. My first and single withdrawal took 6 days, due to long pending period. KYC took 1 day only, but it is does not help to get paid quickly.
- Promotions. Nothing really interesting, but it is typical for PT brands.
Final mark:
Decent and reputable, but long withdrawals make this casino not interesting.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
14 July 2014 - 4:40pm
#15 it is playtech place and it was my probably one of the first playtech casino. i think it is safe place to play and i never have any bad thing with this guys who run this casino. It was possible to download software on PC and play from system not from browser. Casino support i think work not every day and not ev ery hour because few times at late night i click on online support and ask question but no one appear to help me with my question so probably better play this casino at a daylight when in live chat someone will be online and ready to help you. Casino verify accout in 3 days and my all payout request come to my skrill account with 4-5 days never faster it is of course not most fast paying playtech casino but at least they always was fair to me and i am ok with this speed. Also casino sent me bonuses often and if i remember good i am usually get bonuses weekly and also have very good conversion rate for comp points something like 80 points = 1$ and i think it is great. I can't play this casino anymore but it is good and safe place to play.

CL - klaw

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10408
Thanks given: 6291
Thanks received: 5353
16 June 2014 - 2:28am

Hi cjertrum what have they been saying to you? I have sent you a private message in case you need any help in speeding things up.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

cjertrum's picture
Joined: 14 Jun 2014
Posts: 1
Rated this casino
14 June 2014 - 6:30pm

So far it seems very difficult to withdraw money from them! Very poor support I have got the last days. not recommended to use this site!

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
11 March 2014 - 12:09pm

Hi, i hope you will enjoy my review of . Casino com is old and reputable playtech casino, but like many others in their line they had pending period of 4 days. I like pending from casino rewards, two days, but 4 days by my personal opinion is too long, i think they just want me to reverse my pending withdrawal and lost it. But i am never reverse my withdrawals, as i am believe i am strong gambler, and if i win money, i will wait and fight for it, but no any way that i will do such stupid thing like cancel cashout. Luckily, with my first deposit there i finish wagering with 200 or so, and request withdrawal. Documents were request on next day, and send by me right after this, and on third day waiting they verify my documents. On weekends they probably did not cashout, so i get my money after 6 days of waiting, and i think this is a lot of time!
Support: Two days for verify documents, email support.
Software: Playtech
Promotions: Of course i did not know!
Withdrawals: My first withdrawal took 6 days, pending period 4 days. I am not happy with such withdrawal time, and never play at this casino after this.

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
15 January 2014 - 12:08pm

Hello, i test out long time ago, and in total made there probably 3-4 deposits. Shame that i did not know about casinolistings when i registering there, as from them i get only 100% bonus offer for first deposit, as i see from this page offers a nice 200% bonus in . But you can not always get what you want, so i describe my experience with this casino. Support was nice, i used live chat to let know if i am eligible for their welcome bonus, and answer was simple yes, so i was happy to made my deposit. From my first deposit i am of course did not win anything, but as i told i made there few more deposits, and on the last one which was 30$ with 50% bonus i managed to clear wagering and request withdrawal of 180$, which cover my losses in this casino, so i was very happy. My withdrawal with verification tooks 5 days, and after this i decide to not play in this casino anymore.
Support: Live chat good, did not test email support.
Withdrawals: My first and only one withdrawal took 5 days, not good, as probably all playtech casinos paid faster.
Software: OK!
3 stars for, from my experience with them i did not find anything special and interesting, just average playtech casino.

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10408
Thanks given: 6291
Thanks received: 5353
5 October 2013 - 1:16am

hiteshs I will pass on your info to them and see if I can help get it sorted out.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

Joined: 5 Oct 2013
Posts: 6
5 October 2013 - 12:14am

I have been playing on for two weeks now ,won about 300 Euros which is not great but Oh well, asked for a withdrawal. 3-4 days go by nothing happens and then the frustration begun.
i contact HELP they say send in a valid ID and address proof , I send in my details My govt PPS card and Passport , they REFUSE IT! Then again I sent better quality scans of everything they say the GOVT PPS card is NOT VALID . This information is relayed after I do not hear from them for days and have to again go online to the HELP. Now I send in my BANK Registeration details and they again refuse on grounds they would like to see my transactions!! What kind of verification system is this? It looks to me like a gimmick or the responsible team wants to harass customers!
FYI , I play on , , paddypower and a score of others , the verification took me 6 hours!! What a joy it is to play on these sites. PLEASE DO NOT WASTE YOUR TIME AND MONEY ON

Joined: 27 Sep 2013
Posts: 9
Rated this casino
27 September 2013 - 1:35pm

I love playing at, mainly because the customer service there is amazing. I mean really amazing, they have really friendly online support staff 24/7 always available to chat to and can help you instantly. They also reward you generously for your loyalty, with constant bonuses and occasional free gifts too.

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