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Captain Cooks Casino Review

Captain Cooks Casino is an online casino established in 1999 with games supplied by Microgaming. It is operated by Casino Rewards and is registered under the jurisdictions of Kahnawake and United Kingdom. Last updated: April 30, 2012.

usCaptain Cooks Casino does not accept players from the United States.

4.5

rating: Great

9

usCaptain Cooks Casino does not accept players from the United States.

We recommend the following casinos instead:

Review of Captain Cooks Casino

Captain Cooks Casino is Microgaming powered casino is licensed in Kahnawake and offers a plethora of games, an excellent introductory bonus, and great support. Let's take a look at what makes this casino so good, and why you should stop by there.

Software and Games

As noted above, Captain Cooks utilises Microgaming software for its games. Downloading the software from the casino's website was easy, and installed to our computer in no time. The casino itself offers more than 450 different games for players to try their luck at.

The casino offers the standard fare of slot machines, table games, keno, and video poker. We were impressed by the sheer number of variety of table games, with some poker games offering several different takes on the same game. You will not be bored by this selection.

The slots are also excellent, and Captain Cooks offers the always awesome Mega Moolah and Major Millions slots. As of the writing of this review, the jackpots for these slots stood at over a million dollars a piece, and can be tracked through our website.

Captain Cooks is an eCOGRA Safe and Certified Casino, which means that the software and support staff must live up to a very high licensing standard. Whenever you see an eCOGRA certification, you can rest assured that you are playing at a high class spot.

Needless to say we were very impressed with this casino's selection, stability, and overall gaming experience.

Customer Services and Support

Going along with the various choices for casino games are a large number of options for depositing and withdrawing funds from Captain Cooks Casino.

Players may also request a check when they withdraw funds from the casino.

Players who win big should be aware that there is a withdrawal limit of $4,000 per week if the win is more than five times than their total deposit. This does not include progressive jackpot wins. This is not a huge deal, but something to be aware of.

Customer service at Captain Cooks Casino is also top notch. Support is available through live chat, email and telephone, with different numbers available for each country the casino offers its services to. Representatives will answer any questions or concerns 24 hours a day, 7 days per week.

Summary

Captain Cooks Casino is an excellent place for players to play at. The casino offers a huge library of games, awesome tournaments, big progressive jackpots and is eCOGRA certified. If you are thinking about playing here, click the link above and download right away.

Captain Cooks Casino Jackpots

These are the current progressive jackpots at Captain Cooks Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

Mega Moolah Mega $2,032,393 €2,032,393 £2,032,393
Major Millions $510,623 €510,623 £510,623
King Cashalot $241,604 €241,604 £241,604
Cyberstud Poker $222,343 €222,343 £222,343
Roulette Royale $210,314 €210,314 £210,314
Poker Ride $130,118 €130,118 £130,118
Triple Sevens Blackjack $101,574 €101,574 £101,574
Tunzamunni $98,654 €98,654 £98,654
Treasure Nile $96,850 €96,850 £96,850
Fruit Fiesta $57,703 €57,703 £57,703
SupaJax $27,967 €27,967 £27,967
Cash Splash $13,519 €13,519 £13,519
Mega Moolah Major $10,889 €10,889 £10,889
LotsaLoot $10,791 €10,791 £10,791
Wow Pot $9,542 €9,542 £9,542
Jackpot Deuces $8,728 €8,728 £8,728
17 replies • Last post

Comments

cazeflex
FreerollerFreeroller
Joined: 7 Oct 2013
Posts: 5
Thanks given: 0
Thanks received: 5
Rated this casino
20
7 October 2013 - 3:36am
#1

Unfortunately, I've lost 2.7k$ on it... No real earns on it, many spins for few and not paying free spins. I play only on slots...

SO ; next !

1 member gave thanks for this useful post: CL-Ed

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 338
Rated this casino
60
15 January 2014 - 11:12am
#2

Hello. Here we go with another casino from casino rewards group. I think there is a lot of casinos in their group, and i try many of them if not all. You know, as per my another reviews of casinos from this group that they send out a lot of spam, so first thing i would like to suggest you when you registering in casino rewards casinos - use different email adress, which you will use only for their casinos, because if not, you will get a lot of spam offers and promotiions with just regular welcome bonuses from all of their casinos. Also i did not understand the name of casino - 'Captain cooks casino' , lol, everytime i read it, i start smile Smile Do not know why, but this is really not the best name for casino. Also i am not a big fan of freeplay bonuses, really, it makes me sad when i think that i should earn my welcome bonus money by playing.
Support: As i told many times, casino rewards group provides very nice and helpful support.
Withdrawals: Usually you get money after two days of pending period.
Software: OK!
I give to Captain cooks casino 3 stars, at begin of review i thought to give them 2 stars, but they really deserve 3 of them.

bypohgo
Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
100
11 March 2014 - 11:39am
#3

Hi, i hope you will enjoy my review for captain cooks casino. This casino belongs to casino rewards, and i think this is good sign, even after reading that it is casino rewards brand, if you a bit experienced gamblers, you can stop reading and made real money deposit Smile Bad thing that it is very hard to review their casinos, because really there is nothing to say exactly, i trying to say facts, and the facts for all casino rewards casinos are the same. Support is excellent, promotions are almost not exist, withdrawals had two days pending period. I should add that captain cooks casino has very nice welcome offer - freeplay bonus. You play with free funds, if you win, you can keep up to 100$ in bonus funds, for this you need to deposit 20$. Deposit 20$ play with 120$, 500% bonus from casino rewards.
Software: Microgaming. Good and stable.
Support: Casino rewards brands have the same support, and it is always the same cool.
Promotions: Can not say any interesting about their promos.
Withdrawals: You should remember, two days pending period, in all casino rewards brands. Nothing to do with it, and this thing can not be removed ( at least i did not know how to do it).

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
60
18 June 2014 - 7:16pm
#4

Captain cooks casino give games from microgaming and like every casino in this group allow to download software on PC. Casino has many other linked to it in casino rewards group and i think this group have only one big problem and this is not strict terms of use for bonus and not spam that come very often. This two problems easy avoid first can avoid if read all terms of use very care and second is easy to avoid with use another email adres that not main and in what you not login often. But biggest problem is no any good bonus offer casinos in this group give only welcome bonuses and after this not send bonus offer instead of this it just send spam email that offer to join new casino in this group. I played at all and take all welocme bonuses and now i am rare play at this group for this reasons promotions not interesting and bonuses too rare and i not see why i should play only with loyalty points i not like loyalty points at any casino. Live support 24/7 and it good support and payouts take 3 days usually very rare 4 days but this is not enough for me to be often player at this casino.

1 member gave thanks for this useful post: CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
60
18 August 2014 - 1:27pm
#5

Captain cooks online casino is nothing than just clone of many other casinos, which is owned by casino rewards group, which located in Australia, if someone is interesting. Let's see some pluses and minuses for this casino.
+ Software. All games from microgaming, and everything works without any problems, at least i never have any, and i am sure this can be same for all other players.
+ Live chat support. Awesome here, working 24/7, and you not need to wait long time to get reply. I think customer support it is strongest point of this group of casinos.
Unfortunately here pluses is end, and i can list some minuses.
- Bonuses and promotions. If you not big depositor and did not lost a lot of money to any single casino in this group - you will not get any bonus offers or promotions, just comp points, like at any other MG casino. Also prepare yourself to get dozen's of spam emails.
- Withdrawals. Two business days pending period for absolutely all withdrawals, and no weekend payouts. Not that you will want to see from such big operator like casino rewards, but you can not do anything with this pending period, i never even heard that someone have faster payouts.
Final mark.
Reputable, safe, good, but nothing else really. Even word 'good' probably can not be said about this casino.

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 430
Rated this casino
80
21 August 2014 - 11:51pm
#6

Tell me, people, please, how many are there the casinos of Casino Rewards group? Because I am pretty bored of them already. Anyway, I was ready to try another casino of this group out, also with deposit - maybe I was trying to convince myself, that the email spams are not that useless (spams that I am receiving from this casino group at all).
HOWEVER, this time, not know the reason but there was the feel of possible success here - that is the ONLY reason why I agreed with the high minimum deposit amount to receive freeplay "hard-played" bonus - 50 euro. So I played it and then, after my card deposit, received 200$ (or euros, do not know exactly now) to my balance, and with this quite good balance I starrted playing.
I was playing Immortal Romance and maybe thanks to its title, but it was looking pretty good from the beginning, and as I was raising my stake, things were still looking positive to me this time Smile
I finished with 300$ withdrawal, which took some time to proccess (much longer than for example at 32red Joking also verification process of course). And I have not deposited here again, although my successful experience.
This casino is probably an exception between casino rewards for me, anyway, 4/5 for me this time.

1 member gave thanks for this useful post: CL - klaw

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 188
Rated this casino
80
3 October 2014 - 6:18am
#7

Captain cooks casino will be very good to play in following cases - your email adress is good protected against spam, and you do not care about it, you are ready to have to wait two working days of pending, but sometimes it is even longer. If such things suits you - there should not be any problems to play at this casino. Like any casino rewards sister site there is also some good things about it - all games never lag, and never show any problems, casino always pay - not very fast, but i never had problem to get money. I think regarding payments captain cooks is similar to well trusted casinos, just slower, i never doubt about did i get paid or no. Bonuses probably not that like i want to see it, but of course some players never use bonuses, and it is not important for them. I get paid from this casino once and it was not a problem, but took couple of day, withdrawal was requested at thursday - i get paid at tuesday afternoon. No any other complaints or observations about captain cooks casino. Not so bad, and not so good, but i trust this casino and all other sister websites.

1 member gave thanks for this useful post: CL-Ed

skPeDrone
Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks given: 0
Thanks received: 116
Rated this casino
40
6 December 2014 - 12:19pm
#8

PeDrone’s Captain Cooks Casino Review

Casino Software
Welcome at this casino by Microgaming and its younger brother, Quickfire! We are operated by Casino Rewards and we are not very proud of it, unfortunately. However, It ensures us to have at least quite bad bonuses, which is great, isn’t it? And I must not forget that I have also quite ugly designed main page!

Welcome bonus
The signup bonus, from the main page, “we give you 500$ and 60 minutes, do as much as you can!” sounds quite well, doesn’t it? However, its just another freeplay bonus and this kind of bonuses is really not my cup of tea.

Deposits and withdrawals
As I have had a remaining paysafecard account balance, I decided to choose this deposit option – yes there could be complications when requesting withdrawal, but, honestly, I was not expecting it at all Smile.
No. I really was not needed to find out the withdrawals details, not this time (and probably also not in my lifetime here Smile )

Gameplay
I decided to play this casino in an “Avalon” style. Beginning with Avalon II (larger min stake) and when I lost particular amount, I switched on Avalon 1. Avalon 2 did not give me even one feature, just the Avalon 1 did – but it paid low amount anyway, so it did not save me.
Avalon II – 0.30-1.20/spin (took me down only)
Avalon – 0.20-0.40/spin.

Summary
If you like pirates or pirates-related history, maybe you could take a look on the main page, it is good designed in this style (but I did not like it anyway).

1 member gave thanks for this useful post: CL - klaw

krcoolsongss
Slots FanSlots Fan
Joined: 2 Dec 2014
Posts: 1187
Thanks given: 761
Thanks received: 557
Rated this casino
80
30 January 2016 - 9:59am
#9

The member casinos of Casino Rewards seem to be giving different Welcome bonuses.
Captain Cooks give 100 free spins in a huge Jackpot slot ($0.25 per spin) with the minimum deposit of $5.
And then they also give 100%, 50%, 25%, 100% up to around $100.

This is quite a good bonus for Microgamin slots considering many of good slots have multi-step free spins features.

Interesting.

1 member gave thanks for this useful post: CL-Ed

lvblck
Fortune HunterFortune Hunter
Location: The North
Joined: 6 Apr 2016
Posts: 1775
Thanks given: 108
Thanks received: 427
Rated this casino
80
6 April 2016 - 11:53pm
#10

So it was about six months ago I think, when I came across a promotion that for 5€ deposit I would get 100 free spins on Mega Moolah slot. It intrigued me and I registered. After speaking to chat I was told that it was a 25€ onus instead of free spins, which was great too. It had 30x bonus wager if I remember correctly, but being a CRG casino they always have good first deposit bonuses. So I managed to meet wager and support helped me out and answered to all my questions. I didn't even verify my account and exactly two days later money arrived to my ewallet, without any problems. I do think they are a great and trustful casino. What I didn't like was the fact that I could't see my wagering, I had to ask support all the time. Also I didn't like the fact that they only have download casino.

1 member gave thanks for this useful post: CL-Ed

caDanielnercessian
NewbieNewbie
Joined: 10 Feb 2017
Posts: 3
Thanks given: 0
Thanks received: 2
Rated this casino
20
10 February 2017 - 11:01am
#11

Very disappointed how I got treated by customer service, they confiscated my $1,893.19 winnings and blocked my account out of the blue where they claimed that I had breached their bonus policy which was bullshit that I was not allowed to bet more than %25 of the original bonus which didnt make sense. I was never made aware of this policy and it was nowhere to find. I had won from the casino just a week before with another bonus money and I was able to take it out. All it was that they wanted me to stop winning so much so they created a fake policy breach used that as a reason to take my winnings and blocked my account so I would stop winning. How unfair and unjust way to be treated. Also I'm not a fan of the company called "casino rewards" which this and many other online casinos are managed by so I encourage all those reading to make sure you avoid those online casino sites and do your research well advanced. Since the problem is that you will guarantee not get your money in 48 hours but also you'll never know how the risk management department especially a lady named Sally will screw you over and find a way to confiscate your money if you win too much.

1 member gave thanks for this useful post: CL - klaw

auCL - klaw
StaffStaff
CL - klaw's picture
Location: Sydney
Joined: 3 Mar 2014
Posts: 1190
Thanks given: 1924
Thanks received: 208
1 March 2017 - 11:51pm
#12
Danielnercessian wrote:

they claimed that I had breached their bonus policy which was bullshit that I was not allowed to bet more than %25 of the original bonus which didnt make sense. I was never made aware of this policy and it was nowhere to find.

There is a specific clause in their T&Cs about this, so while it sucks that you weren't able to withdraw your winnings they are within their rights to do what they did.

13. Captain Cooks Casino Mobile reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. 'Irregular play' includes but is not limited to any one or more of the following types of play:
i. Placing single bets equal to or in excess of 25% or more of the value of the bonus credited to the account prior to the play-through requirement for that bonus having been met; A single bet in Roulette counts as the total of all chips placed on the table when the wheel is spun.

caDanielnercessian
NewbieNewbie
Joined: 10 Feb 2017
Posts: 3
Thanks given: 0
Thanks received: 2
Rated this casino
20
2 March 2017 - 1:04am
#13

You're gonna argue with me and tell me that they finally managed to impose the policy of which I must say they're very selective for. I played in a very similar fashion with two other bonuses and they never imposed the policy the past 2 times and they decided to do it right at the time when I won big how's that even fair? If you have a policy then make sure it becomes public knowledge so that people don't walk away extremely disappointed, and don't apply it selectively but consistently. I even submitted this to the complaint board never heard back from them, to be fair I should of simply been given my earnings since it's so hard to win anything in an online casino these days anyway...

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7111
Thanks given: 3206
Thanks received: 2544
2 March 2017 - 6:46am
#14

I can understand how annoyed you are Daniel. I really wish casinos would impose these conditions in the software itself so you can't accidentally break them. So while they are within their rights as it is in the terms, they (along with the vast majority of casinos that have a term like this) can do better.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
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caDanielnercessian
NewbieNewbie
Joined: 10 Feb 2017
Posts: 3
Thanks given: 0
Thanks received: 2
Rated this casino
20
2 March 2017 - 7:07am
#15

Yes it's very necessary to have it software imposed would make life soooo much easier.. some people hate math won't bother calculating 25% of the number, it's so easy to screw up ... honestly my bonus was nothing compared to the first two times only $25 vs the first two times I had like $60 and a $300 respectively... if I only had that $25 of my own money I would of had almost extra $2k on my account

1 member gave thanks for this useful post: CL - klaw

devarver
GamblerGambler
Joined: 27 Jun 2016
Posts: 94
Thanks given: 5
Thanks received: 99
Rated this casino
60
5 May 2017 - 7:36pm
#16

Another casino of the Casinorewards Group which is quite similar to all the other casinos in the group. As a signup bonus especially suited for lowrollers, they give you a 25€ bonus for a deposit of only 5€ which I think is fair. The bonus can be used to play progressive slots. After the first deposit of 5€ they offer match bonuses (100% bonus starting from the second deposit and further matches up to fifth deposit). The cashout are rather slow by today standards, it is counted in days that’s why I don’t play here often anymore. What I also don’t like is the layout of the site. You open their site and immediately realize that this is not a professional layout but rather resembles some shady maeketing sites, which show off cheques and the like and “overpromote”. This is also confirmed by the many spam emails I get from Casinorewards, it could really be run more professionally but at least they pay!

1 member gave thanks for this useful post: CL - klaw

idbossulo
GamblerGambler
bossulo's picture
Location: indonesia
Joined: 7 Oct 2017
Posts: 69
Thanks given: 24
Thanks received: 25
Rated this casino
40
10 October 2017 - 2:05pm
#17

very nice online casino. anyone should try 5$ for 25$ bonuse. I do not like it promotional notification redirects the games we play.

1 member gave thanks for this useful post: CL-Ed

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