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bwin Casino Review

bwin Casino is an online casino established in 2001 with games supplied by Ash Gaming, GTECH Interactive, Microgaming, and PartyGaming. It is operated by GVC Holdings PLC and is registered under the jurisdictions of Gibraltar and United Kingdom. Last updated: April 17, 2015.

usWarning! This casino is blacklisted and should be avoided.


rating: Poor


Review of bwin Casino

If you’re looking for a versatile gambling brand that caters to all your gambling tastes, then Bwin initially appears promising. Owned by Bwin International Ltd, Bwin Casino is stable, secure and backed by a multi-national corporation with interests in sports betting, poker, and casual games alongside the casino operation. The casino is licensed and operated out of Gibraltar and the parent company is a vocal member of the European Gaming and Betting Association. However it made a rod for its own back in 2010 by stealing a large sum of money from affiliate marketers that has promoted its business over the years.

Blacklisted due to theft from affiliate marketers

In 2010 Bwin decided to rebrand their affiliate marketing arm of the business and launched the all new (at the time) Bewinners affiliate program. Sadly they made the unfortunate mistake of deciding to metaphorically raise the middle finger and discontinue paying hundreds of thousands in "lifetime" commissions that were contractually owed to affiliate marketers that promoted Bwin through various channels. To be clear, Casino Listings did not suffer any financial loss from this decision. However we feel that a company that cannot be trusted to fulfil its financial obligations with its affiliates and suppliers cannot be trusted when dealing with players either. We therefore advise players to avoid Bwin casino, poker and sportsbook.

Software choice to suit

Somewhat unique in their offering, bwin Casino gives players a choice of two different sets of software. The download version, available only to Windows PC users, is powered by Boss Media casino software. They also offer an instant play casino using software by Chartwell Technology which can be played on any operating system that supports flash in the browser. You can try all of the no download flash games obligation free at the bwin site, without even having to sign up for an account. And last but not least, yes you can sign up for both the download and instant play casinos, and you can even claim a deposit bonus on each.

As for the games, there is a decent selection offering plenty of fun entertainment to choose from. You can choose from table games including roulette, blackjack, craps, and caribbean stud poker among others, through to three and five reel video slots, and of course video poker. However if we were to pick one thing that we think would improve Bwin, it would be to expand on the selection of games (especially the slots) - the variety simply isn't as big as that offered by most premier online casinos.

Prizes and promotions

The promotions at bwin Casino are solid, if unspectacular, especially for new players. As mentioned above, you can in fact claim two welcome bonuses - one for each of your first deposits into the download and instant play casinos. Both sign up bonuses will give you a 50% match bonus of up to €200 each.

bwin Casino also features a loyalty (comp) program which offers you 1 loyalty point for every €10 you bet. This can be exchanged for chips which you can use for real money gambling.

Banking options and customer support

bwin accepts a variety of currencies, but mainly transacts in Euros. You can withdraw and deposit your money using a multitude of deposit and withdrawal options that vary according to your country of residence, and withdrawals are processed in a quick and efficient manner. Support is offered via email, phone, fax, and regular postal mail. Unfortunately the support is not 24/7 - operating between the hours of 0800 and 2400 in the Austrian time zone (GMT+1).

Overall Bwin Casino is a huge disappointment. While it is backed by a serious corporate entity and is famous throughout Europe due to its sponsorship of various sporting teams and competitions, the disgraceful Bewinners situation means that it is clear that the people running the casino cannot be trusted. Trust is just about the most important commodity any online casino possesses, and when it is gone, it is gone for good. Avoid.

Warning! This casino is blacklisted and should be avoided.
8 replies • Last post


Silver PlayerSilver Player
cocakolakid's picture
Joined: 23 Oct 2009
Posts: 300
Thanks given: 4
Thanks received: 4
12 November 2009 - 11:29pm

When I first joined BWIN it was for the poker - however recently i've struck an interest in sports betting and have also been taken by there skills games - particularily their Hole-in-One and Scarab Solitaire. It's an all-in one site for gamblers. They have a good loyalty program "b'inside" where you can shop in the "market" with your earned points. Along with more slots in the casino, I would also like to see them improve their promotions and bonuses. I don't think they promote the casino nearly enough.

Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 226
Thanks given: 30
Thanks received: 55
Rated this casino
19 March 2012 - 4:53pm

Great site! You can bet, play casino games, play poker and as coca said, bwin's loyalty program is excelent.

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
16 February 2014 - 11:04pm

Hello! I played at bwin casino long time ago, and i should be honest to say that i never play slots on this site, just poker ( ongame network) and sportsbook. I see it is blacklisted here, and this is obviously absolute , incridible, unbelieveble shame for such brand like bwin. I do not understand when company with such reputation, and also such long runner and such reputable site doing such sh*t, and doing it regarding whom, affiliates? The guys who bring them new players, who make them money? This is really can be nominated for stupidiest thing in the world. I am personally never had any problems with them ( i am repeating this was long time ago, as fark as i know, since that things changes in bad side). I do not comment anything else, just say that in past this was good site, right now they are nothing for me, and this is their management fault.
In first i want to give them 3 stars, from my past experience, but after some thinking i decide that this is too high for them, to be called average casino. I give them two stars, poor casino, poor management, stupid decisions. I will not play at this casino in future.

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 32
Rated this casino
20 March 2014 - 11:51am

Hi, i hope you will enjoy my review of bwin casino. THis is very old reputable casino, in which i start playing long time ago, actually this is probably one of the first casino which i ever try. IN this days bwin did not anymore accept registration from belarussian country, only for russian, do not know why they made such decision, but actually i did not care that i can not use their site anymore. They had interesting games, interesting bonuses, but live support is freaking bad, few days of waiting to get reply on email this is of course can not be accepted. Withdrawals at the time when i play there also was something terrible, because there was no any given time when you get money. Support just told something like ' we doing our best to process your withdrawal request, and you will get your funds soon'. Usually their soon was 3 - 5 days, not good of course, and thats why i am did not miss this casino, and happy that i can not play there anymore. I did not recommend this casino, really, there is much more better casinos across, and it is not needed to choose this one.

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
16 July 2014 - 9:06pm

Bwin casino it is very old casino that even was a sponsor of many soccer teams and events and of course you can think that it is good brand but believe me that it is not so true. First of all bwin casino has not very popular and very old games and it is not possible to install software on personal computer. I am not sure did live chat working 24/7 but in my experience live chat most times inactive and there is not one ready to help you and of course it is not very good also bad sign that all my email to casino support was replied only after few days of waiting and it is terrible speed of course. I played only two times i guess because casino did not have any interesting promotions or bonuses and i did not get any emails from them with nice offer. At least i was able to win once and request small amount to payout and verify take 4 days and 4 days more was need to casino to transfer my winnings to skrill account. This is very slow because casino games not very interesting and bonuses also very bad and i did not see any reason why this casino can be interesting to any players.

1 member gave thanks for this useful post: CL - klaw

Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 429
Rated this casino
6 September 2014 - 12:28pm

This casino is one of the most known brands in my country between online betting and gambling - there are also land terminals in pubs or bars specialized on betting through bwin.
As bwin casino I have not any bad experiences here, I have played there twice - once quite a long time ago and second time was not so far ago, the second time was only with a little deposit (probably because of finding this casino blacklisted on many reviews and casino listing sites, so I would like to find out the reason, why is this famous and internationally long living casino and sports betting site this underrated).
The first time I remember that I have got a bunch of luck and also won a nice amount from a much lower deposit - it was around 200-250 bucks at all, so I decided to withdraw, and have submitted them also my verification documents, but - my negative side has enjoyed the waiting time and I have tried firstly a little, then more and as result I have lost my entire balance. (but, of course, I have been verified. ---.--- )
The second time I have less luck and have lost my balance without chance of getting paid at all Smile

But in summary i have not any only BAD or significantly negative experiences with this casino (didnt try betting part, nor any except casino), so I rate it 3/5 (average, not very interesting bonuses nor any LARGE winning for me here Joking

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
16 September 2014 - 11:22am

Bwin casino it is very popular and big operator, once i even saw their promotion on read madrid football club t-shirts, i think it is means very big, because it is of course mean that operator have enough money to appear on such popular football team shirts. But let me start from listing pluses and minuses.
+ Software and games selection. Unfortunately, all games at bwin casino looks very bad, and was created long time ago. But i tried about 20 slots for first time in this casino, and i really like their slots, and also this slots can pay good, so i recommend. Also no any lags at this software, everything was good.
+ Poker, betting, and other services. I list it as plus, because you can not only enjoy casino games, but play poker or make bets if you want.
And unfortunately i did not have any more pluses for this online casino.
- Customer support. Live chat working not all the time, and email CS took to reply about 30 hours, or a bit less, but more than one day.
- Withdrawals. Casino have 2-3 days pending for withdrawals, and about two more days to process withdrawal on skrill.
Final mark.
Big and decent operator, but nothing interesting.

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 227
Rated this casino
13 September 2015 - 1:19pm

Completely Agree with CL that Bwin is black listed,
i played there long time ago, when they offered me an deposit bonus for there casino, troubles already started with this bonus. in there rules clearly was stated i could play all casino games, but i could only play live casino?
which was very bad and annoying i contacted live chat directly, but really what a bad agents they really didn't wanted to help me! and they tried too cut me of on there livechat that's the most bad thing you can experience on livechat. i hope they even stop with there business! very poor stuff provided there. false promotions where i had troubles with, non-helping customer support, and really delayed and super slow process of withdrawals. even sports betting is not good there, since some of my friends doing this and have placed bets there, took sometimes days to get credited with winning bets, because they say the have system troubles. better to avoid bwin casino.

1 member gave thanks for this useful post: CL-Ed

Don't follow me!, I'm Lost too....Smile

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