Buzzluck Casino is an online casino established in 2011 with games supplied by NuWorks. It is operated by BeSoftware N.V. and is registered under the jurisdiction of Curaçao. Last updated: August 19, 2019.
Buzzluck Casino has undergone an interesting transformation after some disastrous beginnings. One of many casinos to launch and subsequently shut down in an ultra-competitive industry, it was eventually sold to Club World Casinos. Unlike the other casinos in the RTG group, it was reopened with a new software known as NuWorks. Subsequent management changes lead us to believe that it is not safe to play at this casino at present.
All casinos in the Club World group changed hands in November 2016 after an acrimonious bust-up between the family members that shared ownership of the business. It has since come to our attention that the inexperienced new management has brought in external advisers that are associated with the extremely rogue AffPower group of casinos, an organisation that sits on our blacklist. We urge players to reconsider playing at this casino as we no longer feel confident in saying that it is a safe place to play due to the influence of a criminal element on casino management.
Buzzluck Casino is running a new software suite called NuWorks. NuWorks is affiliated with Realtime Gaming, and the similarities between the two software suites is noticeable to anybody who has played RTG in the past; and that is not necessarily a bad thing. The casino features more than 40 slot games, 4 table games, and 3 different forms of video poker. Granted, this selection of games is tiny in comparison to the many other casinos on the block.
Games in the Buzzluck library are bright and colourful and, while similar in style and layout to RTG games, they feel newer and more advanced. My personal favorite was Monster Millions, a progressive video slot that has a very "Monsters, Inc." feel to it. Everything loaded and played smoothly. As someone who is tough to please when it comes to appreciating slot machines, I was very impressed with this category of games and will find myself going back to play again.
My only gripe with the games are the casino table selection. These look and feel like they are RTG games with no difference in wagering or the way that the game is played. While the argument can be made that all casino games "play" alike, they really don't. Things like animation, sound, and overall experience do matter when you are playing online, and I just wasn't impressed by what I saw at the table. While there is technically nothing wrong with the games (they played fine), I just wish NuWorks would have thrown some innovation their way.
The cashier function of Buzzluck Casino is instantly familiar if you have ever played at an RTG casino. This is something I actually do not mind, as I would rather see a stable banking platform than innovation (in this feature at least). There are many different ways for players to deposit at Buzzluck, with Credit Card, Neteller, Skrill, EcoPayz and Wire transfer being some of the ways to put money in. Withdrawals can be performed via Check, Wire transfer, EcoPayz, Skrill, and Neteller.
I was a bit disappointed to see a high $350 minimum withdrawal from the casino for some of the withdrawal options such as check and bank wires. While I understand that some of the money wallets have lower minimums for withdrawal, many American players that Buzzluck will appeal to do not have access to these payment methods.
Customer service at Buzzluck Casino is fast and efficient, just as we have seen at other Club World Group casinos. The casino offers 24/7 phone support, instant message support or email assistance. Answers to questions are replied to very quickly, and issues are resolved fairly. One thing we like with this group of casinos is that as soon as you make your first deposit, support will contact you with a greeting and encourage you to pre-verify your ID documents so that they don't slow you down when it comes time to make your first withdrawal.
While this casino was recommended here as a solid choice in the past, recent ownership changes and confirmation of the involvement of a noted rogue operator in the management of the casino makes me very wary of playing in this casino for the time being.