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Buck and Butler Casino Review

Buck and Butler Casino is an online casino established in 2014 with games supplied by iSoftBet, Net Entertainment, and OMI Gaming. It is operated by NGM Global Ltd, UK and is registered under the jurisdiction of Malta. Last updated: February 12, 2015.

usBuck and Butler Casino does not accept players from the United States.


rating: Very Good


usBuck and Butler Casino does not accept players from the United States.

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Review of Buck and Butler Casino

Billing itself as a "Nordic Casino", Buck and Butler Casino was founded in 2014 and is operated by a company called NGM Global Ltd, under the umbrella of white-label provider EveryMatrix. The casino is licensed in the jurisdiction of Malta and has games supplied by Net Entertainment, iSoftBet, and OMI Gaming. Although the name is a bit baffling, the first impression made by Buck and Butler is good, as it has an attractive, professional looking, website and a collection of good games.

Software and game selection

As mentioned above, there are a few online gaming software developers that contribute to Buck and Butler’s casino library. The bulk of the games are supplied by Net Entertainment, and no doubt most of you reading this will be intimately familiar with their beautifully designed games. Recently launched titles including The Invisible Man, Cosmic Fortune, and Tornado were all available for play at the time. There are also a handful of games from less well known developers OMI Gaming and iSoftbet. Of these, I was most impressed by Bruce Lee and Alice Adventure from the latter. There is even a slot version of Beverly Hills 90210 for those of you who want to reminisce about your early 90s youth!

There are around 120 slot machines to choose from in all. Compared to other casinos that I have seen that run on the EveryMatrix platform with a few more game suppliers, the game selection at Buck and Butler is smaller. I assume that there is scope for expansion to other developers in the future due to the nature of the platform. There is a handy 61 different table games to pick from, albeit many being interpretations of the same games by different developers. But you have Blackjack, Roulette, Baccarat, Casino Hold'em Texas Hold'em, Oasis Poker, Caribbean Stud, and Red Dog among the games to play. There are also 39 video poker machines, and you are able to play your favourite games in single hand or multi-hand modes.

Most of the games I wanted to play were easy to find on the main page, but I was also able to easily search for titles using the search button at the top which instantly filters the list down to the matching titles. There are also a slew of progressive jackpots available at Buck and Butler Casino, with big prizes being offered through Net Entertainment games like Cosmic Fortune, Mega Fortune, Hall of Gods and more.

Those of you looking to play on their smartphone and tablet can do so via Buck and Butler’s site which works fine on both PCs and mobile devices. I found the operation to be very smooth, even though there weren’t nearly as many games available as there are on the desktop version of the site.

Banking and customer support

Banking at Buck and Butler is done well, with the casino offering several ways to move money into and out of the casino consisting of credit cards, e-wallets, and bank transfers. Most deposits are handled instantly and there are no fees charged for making a deposit. Withdrawals, on the other hand, do attract fees and I was disappointed to see that my €300 Skrill withdrawal was reduced to €296 and change when I made a withdrawal back to Skrill. This is not documented on the website anywhere and the only way you can tell how much of a fee they are going to charge you is to try to make a withdrawal. On the positive side, my withdrawal was paid within 5 hours without an ID check, but I would expect to supply ID once my withdrawals exceeded €2300, as per Malta regulations. I also noted that Buck and Butler limits withdrawals to €5000 per day, or equivalent in another currency.

Customer service is available from 11am to 12am central European time, 7 days a week, via live chat. Outside of those hours you can leave a message via the live chat box or send them an email. While querying the withdrawal fee mentioned above, I was connected with an operator in under a minute via the live chat tab that is present on every page of the site. Unfortunately I couldn't get the fee waived!

Security, fairness, and responsible gambling policy

During my time at Buck and Butler, all exchange of information between their servers and my computer, as well as gameplay, was protected by a standard encrypted SSL connection. Customer funds at the casino are held in a ring-fenced trust account so that they cannot be used by casino management in the day-to-day operation of the casino. This is aimed at ensuring that should the casino get into financial trouble, all deposited player funds can be returned without loss.

Players have access to several controls that can be used to enforce limits on your gameplay, should you feel it is necessary. This can be accessed via the "limits" link in the account settings section of the website. Therein you can set a weekly deposit limit, a weekly loss limit, a weekly wagering limit, and also a session time limit. Should you exceed any of these limits, you will be prevented from playing further. You are also able to self exclude yourself from the casino for periods of up to three months, while permanent self exclusion must be requested through support channels.

Buck and Butler is licensed to operate a casino by the Malta Gaming Authority. In terms of game fairness, each of the casino's game suppliers have had their random number generators tested to ensure they comply with measures of statistical randomness. You can look up the theoretical RTP numbers for the games from Net Entertainment by accessing each game's help file. However none of the games from OMI or iSoftBet disclose this information and the casino does not publish any audited payout reports or statistics.


Buck and Butler is a very good online casino that features a healthy selection of games, a well designed website, adequate banking options, fast payments, and attentive customer service representatives who are speedy when it comes to helping customers. However the withdrawal fees and lack of phone support bring down an otherwise good casino a touch.

Buck and Butler Casino Jackpots

These are the current progressive jackpots at Buck and Butler Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

Hall of Gods Mega €7,114,242
Mega Fortune Mega €2,454,038
Arabian Nights €628,742
Mega Wonder €155,957
Mega Fortune Major €94,420
Hall of Gods Midi €47,028
Caribbean Stud €18,025
Super Lucky Frog Super €17,363
Bonus Keno €15,870
5 replies • Last post


True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
30 April 2015 - 7:27pm

Well, i like this casino. Played couple of times, girlfriend played couple of times - no any sign of bad service.
+ Withdrawals within few hours.
+ Good bonuses and promos.
+ Very friendly live chat.
Bonus: interesting story.
Asked live chat, can i claim bonus with code(forget code, does not matter). Answer was yes. Made deposit, tried to claim bonus - can't, not eligible. Open live chat, same agent. She apologized(was her mistake) and told me that i can withdraw. There was fee on withdrawal, i said that i do not want to pay fee, because not my mistake. She remove fee on this withdrawal, and also ask payment team to process withdrawal instant.
Excellent example how casino support should work!

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 227
Rated this casino
20 August 2015 - 8:41pm

Buck & Butler!
Very nice name! and a very good casino, i like there Future Design, very nice website!
Very good! every week they have there free spins , if you deposit 25 euro during the week you get 25 spins on saturday and 25 spins on sunday, on the games Starburst and Go banana's a very fair deal if you ask me!
They have different welcome bonuses what i mentioned, i only claimed the first welcome bonus that time but lost everything, even when there wager was not high;)
there customer support is very good reachable on click on livechat and they are directly there, never waited long for a response!
they are operated by Everymatrix LTD which is an very famous provider for gamblers!
also payments are processed by them and those guy's working fast always, mostly few hours and my withdrawal is in! every time when a new games is launched i get mostly some nice free spins from buck & butler! i appreciate this a lot, only it's sometimes hard to get a free no deposit bonus after some looses! but it's oke they compensate this with there free spins promo!

1 member gave thanks for this useful post: CL-Ed

Don't follow me!, I'm Lost too....Smile

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6196
Thanks given: 2507
Thanks received: 1796
21 August 2015 - 12:06am

Yes this is a pretty good casino in my experience. I still don't get the name though?!?

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 227
Rated this casino
21 August 2015 - 8:58am

Indeed Ed, I don't have any idea neither, maybe it should be that a Butler bring you Bucks,
i guess so hehe:) but stays indeed a nice and good casino;)

Don't follow me!, I'm Lost too....Smile

Vanilipas's picture
Location: Ignalina
Joined: 5 Apr 2016
Posts: 92
Thanks given: 5
Thanks received: 41
Rated this casino
9 May 2016 - 3:50pm

So i have registered here on last Friday and made first deposit with welcome bonus of 100% and 100 free spins on Starburst.
I can say that bonus was really great. For 25 eur i had action for 3 days. So on Friday i was playing with my money and lost everything quick enough. After i used free spins, they gave 11 euros but lost it quick as well. On Saturday i have got 25 spins on Starburst-lost it:) On Sunday 25 spins on Go bananas-lost it:)
So my experience is bad from that side. I even wasnt able lift up my bankroll just single euro. I think just the machines i was playing were cold:(
But in general this casino looks very solid, professional and trustful. I didnt find anywhere bad things about them.
However i didnt like navigation there. When you close a game you need to navigate once again for a game you want, they dont have search function. But i believe that i will comeback here, by the way they send me today another offer for my second deposit and now i'm thinking to take it or not:) Maybe today their machines will be hot?Smile

1 member gave thanks for this useful post: CL-Ed

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