Boss Casino Review

Boss Casino is an online casino established in 2015 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Boss Gaming Group N.V. and is registered under the jurisdiction of Curaçao. Last updated: February 18, 2019.

usBoss Casino does not accept players from the United States.

2.5

rating: Subpar

5

usBoss Casino does not accept players from the United States.

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Review of Boss Casino

Boss Casino is an online betting site that has an interesting look and feel to it, making players feel like they're a big player in the world, as there's a bunch of images showcasing successful businessmen enjoying the fruits of their labour. I approached this one with a cautious, yet open, mind.

Software and game selection

Boss Casino has a web-based platform that loads all functions of the casino through your internet browser, rather than through a downloadable piece of software. The whole process of registering, depositing, and playing games is simple and clean, and the presentation of the site is top-notch. There is also a full mobile site available, opening the possibility of gaming from your smartphone or tablet.

The game library at Boss Casino is quite extensive, as the site has over 600 in all, including a large assortment of slot machines, table games, video poker machines, and parlour games are also on the roster. Some of the game developers on offer include Net Entertainment, Play'n Go, iSoftBet, Quickspin and, sad to say, both Pragmatic Play and Betsoft, whose problems with providing fair games we have analysed in detail here. Fleshing things out further is a live dealer casino section, which lets you participate in webcasted games that give you the feel of being in a land casino. The games can be filtered by various criteria including the game developer and type of game, and there is a handy quick search box that you can use to find a game by name.

Those looking for progressive jackpots will find that there are some games that have mid sized prizes available to be won. However on the downside, most of the progressive games are provided by Betsoft, which we highly recommend that you avoid playing as they have exhibited behaviour that, at times, makes the jackpots impossible to win.

Banking and customer support

The banking system offers you the chance to deposit via credit card, eWallet, and wire services. When it comes time to withdraw, the casino imposes limits of €10,000 per week and €20,000 per month, which I think are unnecessarily restrictive. These limits don't exactly fit with a casino that is trying to portray itself as a high roller's playground. Nevertheless I was pleased to find my test withdrawal, made after a few hours of non-bonus play, paid within 48 hours without fuss. Note that I use accounts that are not connected to this website in any way when testing casinos so I don't believe that I received any preferential treatment.

However it would be remiss of me to not point out this absolutely unacceptable clause buried in the casino's terms and conditions:

Quote:
15. Shall winnings made with the help of bonus shall not be successfully withdrawn within 45 days, from the first withdrawal request, they will be voided.

Obviously it is written in broken English by a non native speaker, but my interpretation of it is that it allows the casino to confiscate your money simply because you have not withdrawn it. Also in practice it allows them to confiscate wins made from bonuses that were not paid in a timely manner due to potential delays of their own making. This rule is enough reason for me not to play at this casino ever again.

Customer service is available through live chat and email. The reps I queried were fast to respond to queries, and I was able to end up getting bonus and game questions answered satisfactorily. I also enquired about the 45 day confiscation clause and after having to point the rep in the direction of the clause that he had no knowledge of, I was told that it must be a management decision and there was nothing he could do about it.

Security, fairness, and responsible gaming

Boss Casino protects players by using SSL encryption technology that scrambles data as it is sent between your computer and the casino's servers. This protection is present at all levels of the site, from registration and login, through to banking and gameplay, which is good to see.

The casino's operator is licensed by Curacao eGaming to operate the casino. Our usual warning here applies: players should regard a Curacao license as essentially worthless as the "regulator" offers virtually nothing in terms of regulation, player protection, or dispute intermediation.

Fairness is not directly addressed on the Boss Casino website, and looking through the information I could dig up I couldn't find any certification from external auditors. Some of the games, such as those from Net Entertainment, reveal their theoretical RTP percentages in game, as they do at every other casino. On the one hand they have games from established and trusted developers such as Net Entertainment and Play'n Go, some other relatively unknown quantities, and then on the other hand games that we have demonstrably proven to be unfair from the likes of Betsoft and Pragmatic Play (under its previous guise of TopGame). If you are going to play at this casino, choose your games wisely.


Responsible gaming is taken seriously by this casino. There is a page addressing the issue on the casino website, and you are able to limit your total wagers, losses, or even session login time using your account settings. Once you set such a limit you will be unable to change it for a week. You can also self exclude yourself from the casino for 24 hours, 1 month, or permanently by using a similar setting page.

Summary

Boss Casino could be a good online casino with a fun mix of games, but it is let down by low deposit and withdrawal limits, some questionable games, and a completely unacceptable clause that allows the casino to confiscate your winnings for simply not withdrawing them for 45 days. I certainly don't feel like a high rolling "boss" after playing there and I suspect that you won't either.

5 replies • Last post

Comments

lvblck
Jackpot ChaserJackpot Chaser
Location: The North
Joined: 6 Apr 2016
Posts: 2413
Thanks given: 119
Thanks received: 671
Rated this casino
100
11 November 2016 - 1:49am
#1

Boss casino is a place I discovered about 6 months ago. I took all their welcome bonuses and made several withdrawals. Their withdrawal timeframe is decent, it has taken me a few hours and also 2 days if there was holiday inbetween. I really love their casino, I think they have very wide game selection both on instant play and mobile as well. I defiitely think they can be trusted as I never had any problems with my withdrawals. Besides that, I like that they change their promotions all the time so there is always something exciting to look forward to. And last but not least- their live support is very friendly and professional and is always there to help. Love it!

CL-Ed

cyVanilipas
Slots FanSlots Fan
Vanilipas's picture
Location: Ignalina, Lithuania
Joined: 5 Apr 2016
Posts: 1108
Thanks given: 33
Thanks received: 211
Rated this casino
80
28 March 2017 - 4:28pm
#2

I agree with blck. It's good and safe casino and player should be worrying just about winning here.
I found them probably around six months ago as well. They were offering big 200% first deposit bonus. Didnt win from that one but won from the second deposit bonus.
What i like there most it is huge selection of the games and bonuses every day.
Also they recently added sportsbook and welcome bonus for it. No matter that i wasnt new player, 100% sports welcome bonus was added to my account and i was very happy about that because i wasnt able to find sports bonus anywhere ( i used them all) lol
Negative part at Boss Casino is the slots menu bar. Even i add them to my favorites, after i finishing one game, automatically they send me to the starting page. I hate it!
And in these months while i am with them i have got no deposit bonus (2 eur) just once.
But in general it is developing casino which i believe can become my top casino. But at the moment 4 stars from me:)

CL - klaw

zaDina Aliquo
Card SharkCard Shark
Dina Aliquo's picture
Location: South Africa
Joined: 13 Oct 2016
Posts: 154
Thanks given: 38
Thanks received: 131
Rated this casino
60
23 September 2017 - 1:33am
#3

I have been with this casino for some time now and have enjoyed playing playing at this casino. I love the fact that they offer not only casino games but sports betting. Their mobile site is very attractive and set up extremely well. I have heard great things bout this casino. They offer superb promotions and a variety of games and providers. There mobile casino can be downloaded from the App Store if you own a iPhone and runs very smoothly...impressive casino and geat support offered. For all the casino and sports fans out there, I would recommend this casino and their offerings.

CL - klaw

cyVanilipas
Slots FanSlots Fan
Vanilipas's picture
Location: Ignalina, Lithuania
Joined: 5 Apr 2016
Posts: 1108
Thanks given: 33
Thanks received: 211
Rated this casino
80
29 December 2018 - 9:43pm
#4

When i was writing my first review about Boss Casino i gave them 4 stars. But i am not sure are they still worth of so much?
I didnt play there long time because i am not sure whats happened. At some casino reviews websites they are blacklisted. Also they had sportsbook and they dont have it anymore. Does anybody still playing there? If so what are your experience now?

CL - klaw

plGrzankowski
Low RollerLow Roller
Joined: 23 Dec 2018
Posts: 35
Thanks given: 0
Thanks received: 23
Rated this casino
80
7 January 2019 - 12:57am
#5

I am a new player in this casino after the deposit of 10 I won in 320 and I did not have a rump
a problem with witdraw as trustworthy for me

CL - klaw

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