Betzest Casino is an online casino established in 2018 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Global Software Solutions N.V. and is registered under the jurisdiction of Curaçao. Last updated: August 15, 2019.
Betzest is a combined sports and casino betting site featuring a cute logo with a strange little lizard that looks to be a chameleon curled around a casino chip, or perhaps it's soccer ball? Either way, it is cute and fun but has little to do with the casino itself. I ended up taking a close look at Betzest recently, as I wanted to see how the site stacks up to the competition.
Betzest has an attractive website, and it features an all-in-one platform that allows you to conduct all of your betting directly through your browser. The site features a full sportsbook a standard online casino, and a live dealer casino. Registering for an account is relatively straightforward, and I was ready to play in just a few minutes. I should note that Betzest supports mobile gaming, and the site loaded well on my iPhone. Most of the games were available on my screen as well, and I noted no compatibility issues.
The standard casino section at Betzest is well served, offering more than 1300 games from the likes of NetEnt, Microgaming, GameArt, Habanero, Red Rake, Wazdan, and more. Of course, more than 800 of these games are slot machines, and you're spoilt for choice in this section. You can sort the games in order of name and popularity, and you can also filter the list be the game developer. There is also a handy search box that allows you to find a game by name. I was disappointed to see games from Pragmatic Play, a supplier that we have blacklisted due to a number of issues over the years. As usual we recommend that you avoid their games altogether.
The table game selection at Betzest is well-represented, with nearly 100 games when you factor in all of the different variations. While most of the games are the standard blackjack, roulette, baccarat, and poker, there are some more exotic games sprinkled in amongst the selection including Dragon Tiger, Sic Bo, and Oasis Poker. Live dealer games are available in abundance, with more than 80 titles from the likes of Evolution and xProGaming. The tables vary by buy-in level, but the overall quality is very high here, and I was impressed with the different games I played.
There are a decent number of banking options available at Betzest, including eWallets, credit cards, and bank transfer. The payout times for these methods vary, with eWallet being the fastest and bank wire being the slowest. My test withdrawal to a Skrill account was paid after roughly 48 hours which is just about acceptable, if not lightning fast. If there are aspects of the banking I dislike, they are firstly the pending time that ranges from 24-72 hours before your withdrawals are paid. And secondly the casino reserves the right to pay you in instalments if you should win more than a grand total of only €2000. This sort of instalment clause is something that I see regularly at casinos these days, but it is rare to see one with such a low trigger limit. Thankfully the casino explicitly states that progressive jackpot wins are exempt from this limitation.
Customer support can be reached via live chat and email. I rang up the help from the chat box and had a rep speaking to me in under 20 seconds. I ended up asking about the banking processes and the withdrawal limits as they aren't all that clear on the site, and got straightforward answers. The support team definitely know enough to answer the everyday simple stuff.
Betzest uses SSL encryption to protect private data transmission while you visit their website. This should ensure that only the casino can view your confidential information such as name and address, financial, and gameplay data. These days, you cannot be careful enough when trying to protect your personal information, so it is pleasing to see this technology being used appropriately.
The casino's operator, Global Software Solutions N.V., holds a license to operate an online betting site through Curacao based master licensor AntillePhone. Regular readers of our reviews will know that we regard Curacao licenses as barely worth the paper they are printed on. This is because they are more or less handed out to anyone who will pay for one, license holders are not regulated in any way, and the so-called regulator does nothing to help players in the event of a dispute. This is not to say that this indicates anything bad about the operator of this casino, but despite the offical looking seal and license number it doesn't imply anything good either.
Responsible gaming has a page on the Betzest website where punters can find information on problem betting and how to deal with it. The account controls on the site allow you to set a reality check timer (where a message pops up reminding you that you have been playing for an hour for example), deposit limits, wager limits, and self-exclusion is available should you need it.
Betzest is a run of the mill betting site that will appeal mostly to people who casually wager at small stakes. It has an extensive selection of slot machines and one of the bigger table game and live dealer departments I have come across recently. However the low payment limits and pending periods on withdrawals disappoint, as does the lack of a license from a respected regulatory authority.