BetVictor Casino Review

BetVictor Casino is an online casino that runs on a multi-software platform offering games from a variety of suppliers. It is operated by BetVictor Limited and is registered under the jurisdictions of Gibraltar and United Kingdom. Last Updated: November 2, 2023.

Warning! This casino is blacklisted and should be avoided.


Our rating: Poor


Review of BetVictor Casino

Style. Substance. Reputation. These are some of the key words you think of when you think of Victor Chandler, the owner and operator of BetVictor Casino. Founded in 1946 and having a land and online presence, Victor Chandler has established itself as a so called “whale” in the gambling world. But how does the giant hold up when the wagering goes digital? Quite well, actually.

Blacklisted for repeated theft of affiliate commissions

We were very surprised to receive an email from BetVictor management in June 2015 that told us that they were shutting down our affiliate account after holding one for several years in good standing that referred players to their casino. The email, which did not even have the courtesy of including the name of the sender, signed off with this incredibly childish and patronising line: Please do not hesitate to contact us if you have any further questions however this decision is final and will not be reversed. To make matters worse, BetVictor chose to cite a termination clause in their contract that did not exist when we signed up on their site many years ago. And to our horror we now find that they have apparently done it time and again over a number of years to other reputable websites. The takeaway from this is that BetVictor has clearly demonstrated that it is untrustworthy, which is close to the number one sin in the online gambling business. Avoid.

Software And Games

Victor Chandler operates an instant play casino that offers games from a variety of different software providers including Net Entertainment, IGT, Microgaming, Aristocrat, Novomatic and more. The casino does not require a software download and/or installation, and all games are playable directly in your browser window. It is both quick and convenient.

There are hundreds of games available for play, including the traditional casino table games as well as many video poker and slot machines. One thing that I enjoyed was the Frankenstein branded slot game, based on the old Boris Karloff character, which had an overall great vibe to it. 50 Hand Jokers Wild was also quite fun as I enjoyed watching the hands multiply several times. The games overall ran smoothly and I quite enjoyed the animations that were included for most of the slots. Finding the game you want to play can be a bit of a challenge as the games are arranged in no discernible order and you can often find the same games on different tabs such as "Casino", "Slots" or "Games". However there are a handy bunch of filtering controls hidden just above the game lists which you can use to filter and/or sort things alphabetically.

BetVictor also offers a poker room as well as a live dealer room, which gives players the opportunity to view a real life dealer while playing live blackjack, baccarat or roulette with other players. And as is all the rage these days, a small but growing selection of the games are available to be played on your mobile phone.

Promotions and Competitions

The casino features several bonuses which players are able to cash in on. These include a unique welcome bonus that is credited to you in stages after you wager to certain levels, irrespective of how much you deposit. This type of "reward" bonus is actually quite nifty when you think about it because you are not locked into completing a set amount of wagering before you can withdraw. Instead you just deposit and play and once you have wagered beyond the stipulated amounts, you get a completely cashable bonus payment placed into your account without any extra wagering required. They also offer a loyalty program with healthy kickbacks, daily cash drops, and weekly free spins offers for a different nominated game each week. If there is one downside to all this it is that the list of countries that are not eligible to claim Victor's welcome bonus is quite extensive.

Customer Service and Banking

Victor Chandler did not become a giant in the gambling industry by doing anything shoddy. The gambling group's customer service is top-notch. Customers needing support to resolve issues will see an instant message option on the company's website in addition to phone assistance for UK, Gibraltar, and Irish customers. Email is also available for players who choose to write out their issues.

There are a variety of deposit and withdrawal options at Victor Chandler, which aims to give players an easy time with funding accounts. Credit cards, e-Wallets including Paypal, vouchers and bank transfers can all be used to make deposits, with many of the same methods eligible for withdrawals. Our experience with the withdrawals at BetVictor are that you can expect to receive your money via e-wallet within 24 hours once you have verified your identity.


Overall Victor Chandler's online betting operation is top notch, as you would expect from a company with the reputation as one of the finest gambling brands in the world. Recommended.

Warning! This casino is blacklisted and should be avoided.
16 replies • Last post


Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
9 November 2015 - 6:30pm

sad those guys have took there business down so badly, daily complaints are added against them, depend from missing deposits till no payments, i only experienced once a trouble with them this was a bonus where the wagering was set higher then the promotion, but this was fixed superfast so great customer support. they are definitely an huge casino, with loads of different gaming providers, Microgaming,netent,novomatic and lots of more awesome providers! last time it's kind of hard to get in touch with support, and delayed withdrawals experienced, but i hope they will act better soon, since it's just an great casino! also there promotion's are super good, lot of value always, and fair!


dakraam1's picture
Location: groningen
Joined: 3 Jan 2015
Posts: 83
Thanks given: 19
Thanks received: 31
Rated this casino
17 September 2015 - 5:16pm

now i dont playiot anymore because it is blacklisted

Forum AngelForum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 15201
Thanks given: 852
Thanks received: 2156
16 June 2015 - 4:22pm

Whoa, I wonder what ended up causing BetVictor to cut your agreement up. That's bogus!

dakraam1's picture
Location: groningen
Joined: 3 Jan 2015
Posts: 83
Thanks given: 19
Thanks received: 31
Rated this casino
29 March 2015 - 11:26am

i find this casino not so good as the rest. the bonussen are not good enough and the support is not the best


Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks received: 119
Rated this casino
7 November 2014 - 11:46pm

PeDrone’s BetVictor Casino Review

Casino Software
This online casino using various softwares – NetEnt, IGT, Quickfire, Aristocrat, NextGen Gaming, Novomatic and Evolution Gaming. It is operated by Victor Chandler International Ltd. Personally, I dislike this casino – not because any expressive defect. Just mainly thanks to its bonus policy (no bonuses to Svk) and a little bit weird software combo.

Welcome bonus
It does not matter for me, what bonuses do this casino offer, when it restricts my country from claiming any of them. I believed that like that act only casinos, that .. certainly will not take place in top10 🙂

Deposits and withdrawals
There are many deposit and withdrawal options, even despite I expected much more (for me those offered are enough, but they focus only on worldwide-global payment options).
I did not deposit here, although I wanted – no bonus ? My hard-worked money will go only there, where a bonus will value them.

Customer support
Live chat support service is obviously available. Live support representatives are ready to help 24/7, as well as e-mail and phone support is ready 24/7 – but who would use it, if there is a Live chat ?

I played Novomatic Lord of the Ocean game here – as I have not deposited, I have spin only in free mode, I was looking for getting the feature and discovering its point (and it is worth it!).

I do recommend this casino to everyone, who is allowed to claim its bonuses. Slovakians, get out of there!

CL - klaw

Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
30 September 2014 - 3:50pm

Another great place! Wonderful, just wonderful to make posts about this casinos, like 32red, guts, betvictor! I am really love to see how everyone have good experience with such places, and it is pleasure to feel that you not alone who really like this casino. At this casino i enjoyed couple of times of my favorites slots. There is dead or alive, thunderstruck II, immortal romance, playboy, and all new great games like avalon II and attraction. If you searching place with good and interesting promotions, this is such place. At guts casino promotions not very cool, and i will be a liar if i said that betvictor did not have better promotions. There is many different promos, and everyone if want can find something interesting, just try and you will see! All my withdrawals processed in timely manner, not so fast like guts of course, but casino did not promise 2 hours withdrawals anywhere, but it is still very quick, few hours, and 'money received' message at my email. Support is awesome very good. Like everything else at this casino. I am of course will play at this casino again, i am luckier that i have such option as a place to gamble, because this place is reputable and great.


Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
20 August 2014 - 4:02pm

As other opinions and experiences say, this casino is allegedly "great". I was not sure about how can be a casino without (a "classical" match bonus) welcome bonus great - there is not much reasons for me to think out to say for a casino to be great. But I could not let it be just standing and as I had had once a better balance state, I tried this casino with 40 euros.
I can not say that my experience is allegedly BAD, nor that it is NEGATIVE. But I did not experience anything OUTSTANDING at this casino - anything that could make me remember this casino until end of my life.
My gameplay is not that different from my "common schema of greedy gameplay slowly, or not that slowly, but certainly leading to zero" 😀 I played various games - various but only from NetEnt and Quickfire software offer - and I reached almost 400 euro balance from my initial - tenth of this amount. And then I got greedy and set my bet for spin on Quickfire on 3.00 per bet and on NetEnts over 4 euros per bet. That was a big risk with a chance of big win, or a big fail - this time it was again the failed one 🙂
The bonuses are in my opinion poor. The games paid something, yes. But why should this casino be that outstanding - oh, yes, game variety. Okay, it deserves getting 4.6/5 rounded to 5/5 🙂

CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
18 August 2014 - 1:24pm

Betvictor casino reputation is outstanding, it is hard to imagine any other casino with so great reputation. I never heard even one bad word about this casino, all my friends who try this casino always told me that it is good casino, affiliates also looks happy with this brand and rate this casino high. Let's see some pluses from me at this casino.
+ Games selection and software. From begin, i say that every game working perfectly, and any game you open will not lag. Also, look at games selection - Net Entertainment, IGT, Quickfire, Aristocrat, NextGen Gaming, Novomatic, Evolution Gaming(info taken from this page, because for me it is hard to count every this software).
+ Customer support. Not sure about casino live chat, about it working time, but even email support looks good, i tried once, get reply within a hour.
+ Withdrawals. Under 24 hours, no any problem with KYC, i passed it within 4 hours, just usual documents and not useless questions.
+ Bonuses and promotions. I can not say that with this things betvictor casino is outstanding, but i am happy with reload bonuses and everything else.
I really can't say any minuses for this casino.
Final mark.
Betvictor not outstanding casino in my eyes, but it is obviously that this is reputable and very good online casino.

CL - klaw

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
18 June 2014 - 1:41pm

Betvictor casino have very good number of slots on website and website done also very good because it look easy to achieve games and it is hard to not understand some information. Betvictor casino not award any bonus offers to gambler from Bulgaria and i read this in terms of use page of course i was sad i like take bonuses but they have net entertainment games and book of ra and i think i can made first deposit to this casino to play book of ra because on different websites and at different casinos this game is different and everything can happen.I play book of ra on this site one time and lost my deposit because not hit bonus game and with no bonus game book of ra very hard to pay big winnings.I play at this casino one more time net entertainment games and also lost and never play more at this casino. with no bonus offer it is not good to play at this casino because it is many other sites that offer bonuses and have same games. I think betvictor need to think about give bonuses to all players or it will lost all players who can not play with bonuses.

CL - klaw

Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
11 March 2014 - 8:43am

Hi, i hope you will enjoy my review of betvictor casino. This casino gives you a chance to play net entertainment and IGT slots, i am did not like IGT at all, really, i am tried them many times, but they just suck my money. And one thing that always makes me sad, that according paytable of their slots, they can give you nice win, but i spent so many $ there and never see at least x 200 win. Sick. Betvictor also had sportsbook, but i am not this type of guy who like bet on sports, i even did not understand the idea, if you like the match, just watch it, why make bet? I play at betvictor few times, but did not achieve to withdraw anything decent.
Software: Netent + IGT.
Support: Speak with live chat a bit about post wager bonus, because when i just join this casino i did not understand what is it. Helpful support, no problems for me with them.
Withdrawals: No luck - no withdrawals.
Promotions: Take note - post wager welcome bonus. This means you did not get any bonus money, but you get real cash after wagering some needed amount of money. I like such bonuses, you have no restrictions, and can do with your money whatever you want.

True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
15 January 2014 - 11:36am

Hello. Bet victor casino is old and reputable brand. At a nice side, they have slots from net entertainment and from microgaming, they had nice betting platform, they had live games section, and finally they have poker client. This is very nice and cool, but as casino player i am interested only in casino and their welcome bonus. There is a bad part for me, as their welcome bonus is post wager, it means you make deposit, and did not get any boost of money. You should wager some amount, to get your bonus money credited, in good side this bonus money after creditation have no any wagering requirements, but i did not like such bonuses, i preffer when i deposit, i get instant boost of my bankroll, and i do not care about wagering requiremens, i come to casino to have fun and playtime, making money not the goal.
Support: Did not contact them at all, everything can be found in help section.
Withdrawals: Have only one withdrawal from them, paid in 17 hours.
Software: OK!
I give to betvictor casino 4 stars. I did not like their bonus system, and for this i take one star. At all other things, this is very nice casino.

Joined: 26 Jan 2013
Posts: 8
Thanks given: 2
Thanks received: 2
1 February 2013 - 11:32am

Bonus is released in stages based on amount wagered, not amount deposited.
EUR, 3 tiers – €30, €55, €115 (€200)
Waiting from last part of bonus.

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10405
Thanks given: 6290
Thanks received: 5352
1 February 2013 - 11:24am

Were you playing the bonus that they pay after you finish the wagering requirements?

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

Joined: 26 Jan 2013
Posts: 8
Thanks given: 2
Thanks received: 2
1 February 2013 - 5:38am

Over a week to get my bonus,which they should credit to my account in 2 days according to their T&C.
Talk a couple times on live chat and stil nothing.
I dont trust them anymore.
Either their staff are crap either the hole company.
If they dont give me some sort of compensation,not going to play there again.

Joined: 26 Jan 2013
Posts: 8
Thanks given: 2
Thanks received: 2
28 January 2013 - 4:17pm

Slow claiming bonuses.Faq says max 2 days.Not true.

Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 230
Thanks given: 30
Thanks received: 61
Rated this casino
9 July 2012 - 3:03pm

Yes this is my favourite casino. Cashouts only takes 1-2 days and they have more then 100 slots from several gaming software providers.


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