BetChan Casino Review

BetChan Casino is an online casino established in 2015 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by N1 Interactive Ltd and is registered under the jurisdiction of Malta. Last Updated: September 20, 2023.

usBetChan Casino does not accept players from the United States.


Our rating: Very Good


usBetChan Casino does not accept players from the United States.

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Review of BetChan Casino

Betchan Casino is a Malta-licensed online casino established in 2015 that is operated by N1 Interactive Ltd, a company responsible for a number of white label casinos running on the SoftSwiss platform. The name of the casino intrigued me at first. Was this some kind of Far East themed casino catering to Asian clientele, or perhaps it was aimed at folks that frequent places like the 4Chan image boards?

Software and game selection

BetChan Casino is an in-browser casino that run on a diverse gaming platform provided by SoftSwiss. The site has a vaguely Asian flair to it, with the main logo incorporating a lotus flower while the heading of the page has a red Asian-themed motif. That is about as "Chan" as it gets at this site though as there is no support for any Asian currency or language. The casino brings together games from noted online gambling developers including Net Entertainment, Play'n Go, Endorphina, Amatic, and Quckspin, among others. The games are presented in a standard grid formation, with a handy list of filters above that allow you to pick your way through the games, and an instant search box in the heading. The site is simple, clean looking, and easy to navigate, if not a little plain.

The gaming library at BetChan is impressive, offering players an absolutely huge library of games from the above-mentioned developers. The games available include video slots, classic slots, table games, poker, lottery games, and video poker. The game quality varies based on the developer, but you will find many excellent games including the likes of Gonzo's Quest, Creature From the Black Lagoon, Book of Aztec, and dozens of others dotting the reels.

Players looking for something a bit different will find a selection of live dealer games also on the roster, which lets you play broadcasted versions of roulette, blackjack, craps, keno, and more. The live games are beamed from studio-based tables run by Net Entertainment and Evolution Gaming, and they are attended to by attractive dealers.

If there is one downer here it is yet again the presence of games from Betsoft and Pragmatic Play. Both companies have form for offering games that do not pay out fairly, and for ripping off players over the years. It never fails to annoy me to see these games front and centre at a casino, and for what seems like the umpteenth time, we warn you not to play them.

Banking and Customer Support

The banking system is decent at this casino, with the site offering deposits and withdrawals through a variety of credit cards, e-wallets and local banking services. With the move to a Malta license in early 2019, BetChan dropped support for Bitcoin both as a method of deposit and as an in-house currency. Deposit methods are instant, and withdrawals can be processed in a matter of minutes if you use e-wallets such as EcoPayz or Neteller, although other banking times will be considerably slower. It should also be noted that there is a €8,000 weekly withdrawal limit (or €25,000 per month). Although it was not stated one way or the other in the T&Cs, I confirmed with support that this limit does not apply to networked progressive jackpot wins.

Customer support is available through live chat or email 24 hours a day. Using the live chat function, I had a support rep pick up within 20 seconds, and my questions were answered satisfactorily, leaving me impressed with this aspect of the casino's operation. If you prefer telephone based support, unfortunately there are no phone numbers supplied by this casino.

Security, Fairness, and Responsible Gaming

Security is handled through standard SSL technology, which encrypts the communication between you and the casino at all times. This protects your personal and financial information from interception by unknown third parties. If verification of identity documents is required, you can upload them over the encrypted connection on the account settings part of the website, rather than using insecure email, which is good to see.

SoftSwiss subjects its games to outside auditing through iTech Labs, which certifies the random number generator used by the casino games is truly random. The other game suppliers used by the casino regularly subject their games to testing to ensure their fairness. Some of the games at this casino, such as those supplied by Net Entertainment, reveal their theoretical return to player (RTP) percentages in game, but many others do not. Apart from that this casino does not present any payout information about its games, either theoretical or actual audited results.

BetChan takes commendable steps towards addressing problem betting on their site, giving players the tools they need to set limits on their gambling. As part of your account settings you can set daily, weekly, or monthly deposit, loss, and wagering limits, or you can elect to self exclude yourself from the casino for a defined period of time.


BetChan Casino is an interesting site, with a solid base in its library of games and banking system. It used to be a good option for players who prefer to use Bitcoin, but the change to a Malta license in early 2019 ended the casino's support for the crypto-currency. Overall it is a good casino that pays winnings quickly, but nowadays it has little to differentiate it from hundreds of others.

16 replies • Last post


Card SharkCard Shark
Rooster's picture
Location: Morocco
Joined: 28 Feb 2018
Posts: 192
Thanks given: 48
Thanks received: 103
Rated this casino
27 June 2021 - 6:34pm

Betchan Casino is part of N1 Interactive Ltd. Casinos. a casinos group that I really enjoyed.
the casino has a good selection of games and a lot of providers, so i find all the games i like. I made my first deposit in 2017 and after I made some deposits but I only won once with a no deposit bonus. after verification of my account which was quick my withdrawal of 50 euro was validated the same day.
the casino support is good, I did not find any negative things about Betchain Casino.

CL - klaw

Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 625
Thanks given: 93
Thanks received: 218
Rated this casino
19 February 2021 - 11:33pm

Another one of the SoftSwiff Casinos.
they offer hourly payouts at max, i've gotten mine in 3 minutes through trustly and was delighted with how fast the KYC was completed.
They have a mixed reputation but in score base they are a 10/10
high recommendation for this casino
E Wallets and Bitcoin are quickest for me personally

CL - klaw

Silver PlayerSilver Player
Joined: 19 Jan 2015
Posts: 344
Thanks given: 1
Thanks received: 128
Rated this casino
9 August 2020 - 2:55pm

Great casino, where I tried about ten slot machines. I made a € 120 deposit and after two days on Skrill withdrew € 265. Wonderful experience with customer support, which is very fast. I recommend this casino to everyone with the highest rating.


CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10397
Thanks given: 6285
Thanks received: 5349
26 March 2019 - 10:45pm

BetChan has changed from a Curacao to Malta license, which is always a good thing to see. However this means the end of support for Bitcoin at the casino, a change in some of the games available, plus closing the doors to players from a number of countries that were previously allowed to play there, most notably Canada, Belgium and Australia.

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Card SharkCard Shark
Kepskis's picture
Location: Lithuania
Joined: 29 Nov 2014
Posts: 174
Thanks given: 68
Thanks received: 134
Rated this casino
25 September 2018 - 7:46am

Betchan casino is reacreative and trustworthy casino site. It was launched three years ago I think. It can offer to you big variety of different slots providers such as Quickfire, EGT, Pragmatic, ELK, Microgaming, Netent, Amatic, Endorphina and other unpopular providers so you will not be bored. If you are a live games lover don't get upset, Betchan casino can offer four or five different live games providers such as EGT, Evolution,Ezugi and other. In this casino you may participate every week in 5000€ slots race tournaments. Betchain also supports BTC slots. The support is working well and positevely. You can make deposit and withdrawals in many ways. It's recommended casino, don't see a reason to rate it with less than 5 stars.


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Vanilipas's picture
Location: Ignalina, Lithuania
Joined: 5 Apr 2016
Posts: 1295
Thanks given: 61
Thanks received: 270
Rated this casino
20 April 2018 - 2:45pm

I see some negative comments here about Betchan Casino but my experience is really good here.
So i started there two years ago and was trying to make a profit with their welcome package. Welcome bonuses are very standard and some other similar casinos offer much better bonuses. I wasnt able to wager these bonuses and my first withdrawal was made only from the sixth deposit. What i love about that kind of casinos that i can easy upload documents and it makes withdrawal process much more easier. So my first one withdrawal was payed in few minutes. Whats what i love about casinos. After this one i had some other of them and Betchan always was paying in time i expect. Of course it werent very big amounts so probably they didnt have a reason to delay it:)
And another great thing about them is selection for the games. They have so many best providers that sometimes its even dont easy to chose which game to play. Bad thing is that i cant play my favorite slot Immortal Romance with bonus money and also Egt slots are restricted from playing with bonuses.
Also i am not very satisfied with games menu bar. When you scroll down to the bottom and enter a game after you finished it a page comes back on top. I dont like this. Also favorite games list is not very comfortable.
Live chat in most cases works very fast and never had some problems with them. So in overall it is good casino, not very comfortable for me but has great games collection and fast withdrawals.

CL - klaw

Silver PlayerSilver Player
Eljuno's picture
Location: Indonesia
Joined: 22 Feb 2018
Posts: 390
Thanks given: 602
Thanks received: 281
Rated this casino
25 March 2018 - 2:41pm

Betchan is an online casino site run by the same operators as bitstarz casino, they are also pretty good with bitcoin which makes betchan almost the same 90% with bitstarz, I love the number of their games so much so that we can see and play games with many option, but I'm not very often playing here, but they're really very good and very professional

CL - klaw

Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 738
Thanks given: 570
Thanks received: 445
Rated this casino
16 February 2018 - 12:03pm

BetChan is a highly recommended casino to players from my country. accept bitcoin, Fast verification and fast withdrawal. I am very interested played at betchan because they have a complete games of microgaming and play'n go on a mobile device.

CL - klaw

Location: Denmark
Joined: 11 Dec 2017
Posts: 1
Thanks received: 2
Rated this casino
11 December 2017 - 12:33pm

Casino Betchan looks like a good and legit casino, where you also can use your BTC.....
I played there (not for BTC) I deposited from a verified Skrillaccount...
I carefully studied their T&C down to the smallest detail, and made sure my account was verified before i deposited and started to play.....
It was cool, lots of different slots to choose from, so i played and won a nice amount of money
3000 USD.... So when i was done i would cash out my winnings, which i believed to be a formality, and they promise that payout is processed within 2 hours....
When nothning has happened 2 hours later i wrote live-support and asked about my payment, and got the answer that i had duplicate accounts at the casino....
Itold him i did not, and it must be some kind of mistake and that my account already had been verified.....Then he put the money back into my account and told me to make a withdraw again, and it would be proccesed within 2 hours, i said: øhhh okay and encourage him to all me, skype me or something if there was any doubt what so ever....
I made my second withdrawal request, and waited by the phone and my pc if they should contact me"which they didnt" and after the 2 hours was gone and nothing happened i went online, just to find out that i no longer could login, i went to livechat and he told me my account was closed due to duplicate accounts, i protested and asked what accounts he meant, but that he wouldnt tell me and said their decision was final....
I got into askgamblers and submitted a complaint against Betchan casino, and looked at ALL they other complaints against the casino, to find out that i was far from the only one with that problem, and several open cases against them was still not solved....
They case is still open, the complaint was submitted 30/11-2017 and Betchan has now sent the 3 mail with their alleged"evidence"
I dont believe that the casino Betchan at any time had any intension of paying me my fair winnings, and when they couldnt find anything i violated in the T&C they jumpen on the duplicated accounts accusation...
For good order everybody have to know that BETCHAN casino once "HAD" 2 sistercasinoes
(Limoplay and which both are closed as they were not paying or scamming their players,,they were also owned by the same company that runs casino betchan, and no need for much thinking to see what direction casino BETCHAN is moving in.....
I think how many other people have they done the same to, and how many has complaint against it, in many of the cases at the ask-gamblers site where the casino had a succesful outcome, the ask-gamblers team stongly encouraged them to change the text in their T&C without any luck....
The Casino BETCHAN operate on the limit of what is legal, and the moral and ethics border is crossed a long time ago, and if a player win big inthere, they will never get their money...
So everybody there ane considering signing up with BETCHAN casino, i will strongly advise NOT to and move on to a credible casino instead...
Or at least look them up at Ask-gamblers or a site like that before making any deposits...


2 CL-Ed, CL - klaw

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10397
Thanks given: 6285
Thanks received: 5349
28 August 2016 - 11:24pm

We have noted in the "at a glance" section of the review that the bonuses at this casino are bad. These days we pretty much ignore bonuses when reviewing casinos unless we spot something exceptional, good or bad. In my opinion most bonuses at most casinos these days are not a good deal. You should always check the terms when you claim a bonus. I hate saying that and I know most people don't bother (as do the casinos). We try to point out any particularly bad clauses or traps, but it is inevitable that we or anyone else that tries is going to miss something, or changes made, at some point. That is why you need to check yourself. The problem in the linked case has come about because the player didn't read the rules that they agreed to.

Unfortunately maximum wager limits like this are almost a standard bonus term at most online casinos these days. If you picked 10 casinos at random I'd guess that at least 8 would have a term like this. They all want to prevent players from wagering huge amounts in a short time with bonus money. Mathematically that is the strategy that maximises variance and profits in the long run when playing with bonuses.

It would be better if they enforced these limits in the software itself so that no-one can make that mistake. I have been saying that for a long time. Sadly this casino is far from unique in that respect. I can count on one hand the number of casinos that do it. The same goes for restricted games and other terms that could easily be enforced in software but aren't.

For me, the solution is simple. I haven't claimed bonuses for years now unless it is something irresistible. I'm talking about say 25xB or lower wagering requirements with lower house edge games available for play. Have a guess how often one of them comes up. If you still want to claim a bonus but don't want to read the rules, then your other option is to only play at casinos that enforce all their rules in the software when you claim a bonus. That severely restricts your choice though. Off the top of my head, I'm pretty sure that VideoSlots Casino does it. I can't think of any others which is a sad indictment on most casinos in this day and age because there really is no excuse for not doing such a simple piece of programming.


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actmyname's picture
Joined: 13 Aug 2016
Posts: 82
Thanks given: 7
Thanks received: 24
Rated this casino
27 August 2016 - 1:25pm

Ugh. This is the kind of crap that they do to stop people from winning the bonuses, even after they get past the ungodly wagering requirements. That is a shame. You have to beat both the wagering requirements AND the horrendous house edge that stacks upon you?

I think a quote from that thread is best to end off on:

katerniko1 wrote:

nah what you did is this:
you gave a big player bonus that is hard to achiveve (almost impossible) and then when he did it you removed his winnings.
and i agree with him you scamed him!

Low RollerLow Roller
twitchyseal's picture
Joined: 23 Jun 2016
Posts: 32
Thanks given: 3
Thanks received: 18
Rated this casino
27 August 2016 - 5:50am

Most of these softswiss casinos have a particularly scummy condition on their bonuses and they don't hesitate to enforce it.


7B. All players need to meet the play through requirements. Otherwise, the maximum bet that can be placed is €5, currency equivalent, or 25 mBTC (0.025 BTC) including double up wagers after the game round is completed. Wagering winnings from X game round on red/black, for instance.

There is no warning anywhere or any other reason to think twice befor placing a 6 euro or .026 BTC wager other than the fine print.

So if you make a single wager over 5 euro or .025 BTC [which is well over 10 euro right now] you can't win.

I've seen many complaints like this one:

I suggest putting a warning somewhere that any player who signs up can't miss. (Bitstarz, LimoPlay, PrincessStar and I'm sure plenty of others also enforce this rule)

actmyname's picture
Joined: 13 Aug 2016
Posts: 82
Thanks given: 7
Thanks received: 24
Rated this casino
26 August 2016 - 12:23am

There isn't too much to say about BetChan - they offer a lot of "regular" bitcoin casino games like Minesweeper, Scratch Dice, Heads and Tails, and many of the common table games. There isn't anything too special here that you can't find anywhere else, but something intrigued me. Their "Pocket Dice" game was the same game from, a separate (what I think) casino. This, of course, doesn't add anything to the benefit of BetChan because again, I can play that elsewhere. With their bonus having such a high wager requirement, I'd suggest playing elsewhere - at a casino with a lower wagering requirement or with more unique games. However, it's a decent experience for anyone new to bitcoins. Just stay away from the mass of BetSoft games. (I counted 122!)


Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
10 July 2016 - 3:25pm

Betchan, they provided me my first ever bitcoin casino win in my life;),
it started a time ago, they offered 4 euro bonus, which isn't nothing with 50x wager, since i already had an wallet for bitcoins, i decided to request the 4 euro it was added directly, from the fast support staff. i played a bit and kept raising balance, i was even on 80 euro, thanks too fistificuss slot, after some minutes with higher bets i was able to have a 40 euro real balance, i asked for help on chat and they explained all too me, documents sended approved in 5 minutes and cashed out too, this was awesome and super fast! they are good, but don't offer any freebies or something after i lost many times, there support team also provide support for tons of other softswiss casino's and are not really friendly, they blocked me on chat for 3 months because i asked to many times for a bonus, which is ridiculous, i decided to close my account there but it was fun, and they offer great games! and cashouts where lightning fast always

CL - klaw

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10397
Thanks given: 6285
Thanks received: 5349
31 May 2016 - 4:50am

I agree that the bonuses at this casino are currently poor value and you are better off not claiming them, so we noted that in the negative points in the review. As part of my Bitcoin testing I deposited, played without a bonus, and cashed out within an hour and was paid shortly after that without any ID checks or questions at all. Of course you may have a different experience if you're using other deposit methods, or claim a bonus, or come from a country that they deem to be "high risk", but overall I was impressed.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3878
Thanks given: 342
Thanks received: 1134
Rated this casino
31 May 2016 - 12:45am

I know Betchan casino for a couple of months and I don't really like them. At first they offered only match bonuses as welcome offers and they had 40x wager. About over a month ago I made a deposit to claim the second bonus, which also included free spins. However, they didn't update their page and only from live chat I heard that the wager now is up to 50x bonus amount. I don't think it's fair to make such changes and not update bonus terms. Also the live support is always unfriendly and not very helpful, I've also experienced many technical issues in my session. At least they offer wide game selection, oftherwise I wouldn't play there again, the wagering is very high, as even the free spins have 50x wager. I've played there twice and oth times lost and I have no plan to deposit there again, as I prefer casinos with better promotions.


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