BetAt Casino is an online casino established in 2011 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Max Ent Limited and is registered under the jurisdiction of Malta. Last Updated: August 26, 2020.
BetAt Casino was launched in 2011 by NRR Entertainment Limited and earned a reputation as a reliable online casino. However in 2018 the casino, along with its sister site Slotty Vegas, was sold to a new operating company known as Max Ent Limited, a.k.a. Max Entertainment. Our research, corroborated by others, leads us to believe that the new ownership is connected with a host of shady Russian facing casinos that peddle fake and pirated games to unsuspecting punters. In June 2019 the UKGC announced that it was revoking the company's license to operate in the United Kingdom.
BetAt Casino changed hands in 2018, with the new owners deciding transfer ownership from NRR Entertainment to Max Ent Limited. We received information that the new owners may have been responsible for a host of casinos operating under the "Vulkan" umbrella - i.e. Vulkan Casino, Vulkan 24 Club, Club Vulkan, among others - that have been on our blacklist for several years now after it was discovered that they had been running pirated games. Representatives of the casino have repeatedly denied this association and, with the new owner of the casino steadfastly refused to divulge their identity in public, these accusations remained essentially unverifiable.
Then in late 2018 the company announced that it was acquiring a new site called VulkanBet, which is quite a staggering coincidence given the accusations levelled at the operator. It turns out that VulkanBet was, for a time, referring webmasters to the same affiliate program as one of the pirate game casinos it claimed that it had nothing to do with. Still, it could argued that the new owners are merely incompetent and guilty of no more than making an extraordinarily bad business decision despite knowing that they had been accused of being responsible for this group of pirate operations in the past. Unlikely, but we have to concede that it is possible.
In June 2019 the UKGC announced that it would be revoking Max Ent Limited's license to operate in the United Kingdom. The notice of revocation included the following particularly damning statement: the Commission is not satisfied that it would have been granted the operating licence to the licensee had the new controller been a controller of the company when the application for the operating licence was made.
In line with the no nonsense philosophy, there's no downloading required to play at Betat Casino, simply register and play directly in the browser. Microgaming's Quickfire software provides a couple hundred casino games for you to play, which includes popular titles such as The Dark Knight, The Finer Reels of Life, Thunderstruck II, Immortal Romance and Playboy to name but a few. In addition there are several games from smaller suppliers that Microgaming has integrated into its collection, including developers such as NextGen, Leander, and Genesis Gaming. The casino recently added a stellar collection of games from Net Entertainment too.
For fans of table games and video poker, all the usual suspects such as Roulette, Blackjack, Caribbean Stud, and Jacks or Better are represented, in addition to many more. There is no computerised Baccarat that we could find, but the game is available in the much more fun live dealer form, along with live blackjack and roulette. For those of you who yearn for social interaction while playing online, Betat Casino offers a small number of multiplayer slots such as Wheel of Wealth and Avalon. These multiplayer slots combine community and interactivity. Players are randomly allocated to to a playing room and with the in-built chat function can interact with other players in the room while playing the slots.
There are a good number of bonuses and promotions at Betat casino, which is little different from most casinos these days. But the best part is that you can cancel the bonus and withdraw your winnings so long as you haven't touched the bonus money, which is only wagered after your deposit money has been lost. This is great for the player because if you achieve a decent win without losing your deposit, you can opt out of the bonus and withdraw the winnings without question. Take note though that casino has very strict bonus policies, and if there is any hint of bonus abuse or prohibited play and the bonus rules have been broken, Betat Casino will confiscate your winnings. In addition the casino has a clause in its terms that restrict the winnings made from any bonuses to a maximum of €25,000.
In addition to the bonuses, BetAt offers a number of unique promotions for their players. The site has been configured to reward players in cash for racking up achievements in games such as Thunderstruck II and Immortal Romance, and they also award prizes for things such as sharing a screenshot of a big win at the casino.
I was pleased to find that withdrawals are lightning fast at BetAt Casino. They follow a standard Know Your Customer (KYC) procedure where every player is asked to upload identification documents to the cashier during registration so that the casino can verify their details, and in my experience this was completed within a few hours. As an aside, uploading over an encrypted browser connection is much better than insecurely emailing your documents around like at most other casinos. After this, withdrawals to e-wallets are routinely paid within a couple of hours. So I suggest submitting your documents after registering so that you can receive your withdrawals quickly and without any headaches.
Customer support is provided in the form of live chat and email support, but disappointingly BetAt does not publish a phone number. Email support works 24 hours, 7 days per week, while live chat offers help from 9am until 1am CET. When available the live chat support was very responsive with us waiting less than a minute to be handled. Email support generally took about 3 hours to respond to questions. A unique service offered at BetAt Casino is the ability to contact the Casino Manager directly, and you can do this via the My Account section.
All communication between you and the casino is encrypted using an industry standard SSL connection, and as we said before, uploading of your personal identification is performed using this connection. BetAt displays the theoretical RTP numbers for most of their games - just mouse over the game screenshot and it is displayed in the information that pops up. Their random number generator has been tested and approved by two independent auditors - National Laboratory of Forensic science in Sweden and Technical Systems testing in Canada, so you can be assured that the results of the games are random.
There is a lot of innuendo and conjecture about this casino's new owners. What we can say for sure is that despite denying being involved in running an extensive pirate casino operation, they then decided to purchase a casino associated with the exact same pirate operation. The recent decision by the UKGC to revoke this operator's license lends further credibility to our fears, so we cannot in good conscience recommend that anyone plays at any of this operator's casinos.