Review of American Grand Casino
American Grand Casino is owned and run by Crystalisle Management, Ltd. It is licensed by the Kahnawake Gaming Commission but it is actually based in Cyprus. American Grand Casino uses Real Time Gaming software to power its games and it has more than 60 games in the casino. This number is rather minimal compared to other online casinos’ games selection.
Blacklisted - rogue operation. Now Closed down.
American Grand casino is part of the notorious Crystal Palace group of casinos that have been ripping off unsuspecting players for years. Thankfully the entire group was shut down after the death of its owner, Warren Cloud, in December 2008.
Bonuses and Promotions
The American Grand Casino offers first time depositors a hefty 100 percent bonus for up to $300, and for second time depositors they have the same 100% bonus – this time up to $477. American Grand Casino’s welcome bonuses are definitely above average bonuses in the online gaming industry.
Other promotions include Refer a Friend which yields $25 per friend you recommend the casino to. They also have a more recent promotion that allows random selection of five winners every month; each randomly selected player wins $5,000.
Games of the Casino and Customer Service
American Grand Casino offers their members various slots games, different versions of Poker, two kinds of Roulette, Baccarat, Pai Gow, Red Dog, Craps, Casino War, Let Em Ride, and Blackjack.
The staff of American Grand Casino customer service is very courteous and helpful. Casino personnel can be reached via telephone and email. If you are going to contact them by email, though, expect slower response times.
Security and Banking Options
American Grand Casino offers their members and players 128 bit SSL encryption and solid firewalls. These measures ensure the security and confidentiality of members’ personal and financial information.
The casino uses American Dollars to transact deposits and withdrawals for their members. They offer limited deposit and withdrawal options such as Wire Transfers, ACH E-checks, NETeller and two of the major credit cards. Withdrawals are processed within 4-7 days. This is just average when compared to other casinos. Sometimes they require additional identification to verify the identity of the person withdrawing the money from the casino account.