All Australian Casino Review
All Australian Casino is an online casino established in 2013 with games supplied by Amatic Industries and Net Entertainment. It is operated by L&L Europe Ltd and is registered under the jurisdictions of United Kingdom and Malta. Last updated: June 17, 2015.
Review of All Australian Casino
All Australian Casino is one of several internet casinos operated by L&L Europe, and one of a few that they focus at a specific country. The casino holds licenses in the jurisdictions of Malta and the United Kingdom, and differs from the operator's other casinos in that it supports play in Australian dollars. I have largely been impressed the other casinos run by this group, and an Australian I was perfectly placed to see if this one was an ideal place for an Aussie to play.
Software and game selection
All Australian Casino is powered by Net Entertainment, Yggdrasil Gaming, and Amatic Industries, allowing players access to a decently sized library of games. The casino is available through a web based platform that is neat and functional, if a bit stereotypical when it comes to dealing with Australians. Like so many other Australian themed casino sites, we're treated here to creative stock images of shark attacks, rampant kangaroos, a woman in a green and gold Aussie Aussie Aussie t-shirt, and of course slapping the term pokie over the top of games that are called slots everywhere else. I am not saying this is necessarily in poor taste, but the Australian flavour is a bit over the top and it looks like they are trying way too hard.
The game selection is very good though, with said pokies, table games, video poker, and lottery games available. The games available include all of the latest game releases from the above-mentioned developers, including the likes of Dracula, Steam Tower, Jokerizer and Sticker. Some of the slots contribute to progressive jackpots, with the largest being Net Entertainment's pooled Mega Fortune, which holds the world record for the largest win ever on an online slot machine.The selection of table games is also impressive, as there are many great variations of table games like blackjack, poker, baccarat, and roulette. There is an instant search facility that makes it quick and easy to find a game by just typing a few letters of its name.
The live casino options at All Australian are particularly good. You can choose to play at Roulette, Blackjack, or Punto Banco tables that are broadcast from Net Entertainment's Malta based studios, or at games broadcast live from the Portomaso land casino in Malta. These latter games are not run 24 hours a day though, so you can only play them between 10am and 5am Central European time which I think works out to be 6pm to 1pm on the Australian eastern coast.
Banking and customer support
There are a small number of ways that you can deposit and withdraw funds from this casino, and as mentioned above all transactions are handled in Australian Dollars. Your options basically consist of credit cards, Skrill, Neteller, or direct bank transfer, which should pose no problems for the majority of Australian punters. Note though that the casino will not give you a bonus if you deposit using Skrill or Neteller, which could be a good or bad thing depending on your preference for bonuses. I also noted that there is a $5000 daily withdrawal limit at this casino which, when you consider exchange rates, is actually less than the €5000 limit at every other casino run by this operator. The good news is that wins on the aforementioned massive networked progressive jackpots are exempt from this restriction. My actual results at this casino match with the others in the group. Once I supplied a copy of my identification, my test withdrawal was paid after a night's sleep, so under 24 hours overall.
Customer service at this casino is, like so many other supposedly Australian focused casinos, where All Australian Casino falls down. The assistance provided is generally helpful through telephone via a local Sydney number, and instant text chat, but the support staff is only available between the hours of 7pm and 10am. Couple this with the casino time that is displayed at the top of every page in European Central Time, and the fact that the casino staff is only operating during standard European hours is obvious. I really can't understand why operators open a site dedicated to a specific country, then neglect to offer support to people in that country during business hours.
Security, fairness, and responsible gaming
All Australian Casino provides security to its players in the form of SSL encrypted communications that protect your personal and financial information from being intercepted by hackers. The casino also touts that it aims to protect your information by vowing not to sell your email address or other details to marketers or other casinos, ensuring that you will not be getting spammed by anybody tied to this casino group.
The casino's owners as a whole do not publish monthly payout audits for their games, but selected games such as those from Net Entertainment do reveal their theoretical payback percentages in their help screens, allowing you to avoid potential money suckers. There are responsible gambling controls that allow you to limit your play at the casino.
All Australian Casino is a generally good online casino that provides a lot of good games to players. As a dedicated Australian casino though, it does not quite live up to expectations. The fact that it is run by Europeans shines through, especially in the hours operated by the support staff which are inconvenient if you like to play during the daytime here. The good thing is that most of my issues with this casino are easily correctable, and there is a real chance for All Australian Casino to be a great place for Australians to play.