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African Palace Casino Review

African Palace Casino is an online casino established in 2004 with games supplied by Playtech. It is operated by Rand Logic Gaming N.V. and is registered under the jurisdiction of Curaçao. Last updated: September 10, 2015.

usWarning! This casino is blacklisted and should be avoided.


rating: Bad


Review of African Palace Casino

African Palace is a curious casino with a terrible history. Curious in that it was and still seemingly is, targeted at predominantly South African customers, yet it does not accept players that reside in South Africa where the casino's management is based. The "terrible" part is the history of slow payments and outright theft of winnings from a major progressive jackpot winner which you can read all about below.

Blacklisted due to jackpot thievery

Several years ago this casino earned its way onto our blacklist when a series of slow and non-payment issues arose, the most striking of these cases being the tale of 66 year old grandmother Marie Van Wyk who hit an 8.5m Rand Beach Life progressive jackpot (a little over US $1 million at the time), only to see two payouts totalling around one quarter of the jackpot made before the payments ceased. The case caused international furor, and even resulted in a South African television news program Carte Blanche investigating the case, albeit unsuccessfully.

Now under new management, or is it?

African Palace Casino was apparently sold by its owners First Grand Gaming, along with their other Indian-themed site, Indio Casino, to new operator Rand Logic Gaming in 2011. Indeed the website still proclaims that it was "Relaunched in 2012, under new management" in its page header to this day. We say "apparently sold" because we are not convinced that this was not just a faux sale made for legal or other reasons, perhaps even those raised by the Van Wyk case. Certainly the operation of the casino remains disturbingly similar.

The reason for our scepticism? Well there are a few things. For one, as you can read in our review of sister casino Grand Reef, the tales of slow payment to winning players keep coming. Secondly, and more suspicious is the name Denver Chetty, who was the African Palace representative that famously told Ms Van Wyk:

Listen, I don't like your attitude. You're not going to get a cent of your money anymore. And you can go to the papers, and you can go to your lawyers because we're an overseas company and they can't do anything to us.

Denver Chetty, on behalf of Rand Logic Gaming, was also the registered owner of the domain grandreefpoker.com way back in 2010, long before the sale of the two casinos from First Grand Gaming to Grand Reef Poker and Casino owner Rand Logic Gaming was reported in 2011.

Domain name; grandreefpoker.com

Rand Logic Gaming N.V, Century Management, This registrant has opted, not to have their details, published in the whois
Electronic Fax;

Denver Chetty, This registrant has opted, not to have their details, published in the whois


Date Updated; 1 Dec 2010
Date Created; 5 Feb 2009
Date Expires; 5 Feb 2016

Rand Logic Gaming N.V, Century Management, This registrant has opted, not to have their details, published in the whois
Email; info@randlogic.com

This whois service is provided by BB Online UK Limited.

BB Online UK Ltd may be contacted via their website www. bb-online. co.uk

The Whois database contains ONLY .COM, .NET, .EDU domains.

>>> Last update of whois database: Fri 17 Jun 2011 10:00:52 UTC <<<

This at the very least indicates that Chetty was involved at a high level with both companies. Note that this information has since been hidden using a domain privacy protection service.

In addition, certain conversations we have held with employees of Rand Logic Gaming lead us to believe that the same ownership is still in place. This is good enough for us to keep African Palace on our blacklist until such time as Ms Van Wyk is paid what she is owed.


Do we really need to spell it out? Stay away.

Warning! This casino is blacklisted and should be avoided.
4 replies • Last post


True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
17 February 2014 - 12:58am

Hello! Ha, there is another one rogue playtech casino, which also was playing. Moreover, this casino is a sister of indio casino, which i am also play in past. Hm, i am feed rogue casino, highfive to me! Someone? Why you kicking me Sad I did not know that this idiots are rogue, i swear. Seriously, i did not know what you want from me in my review. Write my playing in this casino? With which point? I can only suggest you stay away. I trying to feel my review with some joke, but generally, this is very pity thing, and i really hope, that god somewhere here ( ok ok, let it be my honest review, i am not sure about god, yes, i am not religious), but if he somewhere ther, please, let 66 year old grandmother Marie Van Wyk who win jackpot and did not get paid will live much more than people who stole her money. This will be honest. AVOID this clowns, did not give them a penny, and if you post on any gambling forum, tell people that this casino is rogue. I hate rogue casinos, did you hate them? And i am shame my self for giving them some money, even in past. I am bad gambler , sorry. 1 star. go to hell african palace.

1 member gave thanks for this useful post: CL-Ed

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
16 July 2014 - 2:56pm

African palace casino it is one more playtech brand and if i see it is correct this casino is rogue here for doing bad business in casino industry. I Played at this casino few times and even have one payout but since it is written rogue probably i will never call such casino rogue no one will put casino in rogue section just for fun or just for nothing at least i believe in this. African palace casino allows to download software on personal computer that is very good and i am always happy when software give me this opportunity. Live chat at african palace casino is very strange because every time i clicked at online support i was need to wait about 10 or 15 minutes to see that live chat agent appear and ready to help me i think it is not very good thing and i am not very happy with such things. My only one payout was paid and casino not cheat me at least this is not so bad. Verify by documents team take about 3 days and all payout time take for this casino is about 7 days it is not very fast but at least they pay me in past. I can not say it is safe casino and probably you better play at other place.

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
16 September 2014 - 5:51pm

African palace online casino using playtech software, and i played at this casino couple of time, i join it because it was awarding no deposit bonus, and of course i am those player who like to get no deposit bonuses, it is always a chance(of course small chance, but still) to get some free money.
+ Software. African palace online casino using playtech software, and you can enjoy slots from browser or using download application. I recommend to use download application, it is better choice, and you will need to download slots only once, not like at instant play.
+ Bonuses. Nothing special, really, but of course regular 50-100% bonuses is much more better than nothing, so i can easily count this as a plus for this online casino.
And here is the end of pluses for african palace casino, now i need to list two minuses for this brand.
- Customer support. I tried to contact email CS once, but did not get any reply at all. Live chat in most cases offline, so i am not sure how to get customer support at this online casino.
- Withdrawals. Myself i do not had any withdrawals from this casino, but based on experience of other players, it is tooks a lot of time to get winnings from this casino.
Final mark.
I did not think that it is good online casino.

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 227
Rated this casino
9 September 2015 - 10:43am

African Palace,
i only played there because i found out that i can get 20 euro no deposit bonus, and i could play playtech games.
and i like to play those games;) when i signed up i directly received my 20 euro bonus without any problems.
didn't read so much about it, first was trying if i was lucky and could raise my balance bigger, and then check if i can cashout this etc. games payed really fair, and all games loaded super fast. but that's the only positive point about it, when i wagered me bonus completely, troubles started, i made min deposit so i could withdrawal everything, then i got an email from support telling me that i didn't stuck to the bonus rules, to high stakes? wauw, max stake i played was 1 euro, well in t&c's max of 5 euro stake could be place, well it already says enough about them! very bad way of doing business, i am more then happy that CL put them on Blacklist! fully agree with this, if you do business this way too your players it's even better too close your whole casino. also they make gaming provider Play tech a shame! i would appreciate if more players avoid african palace to stay out of troubles, cost me lot of energy to talk and discuss with them, and only got my deposit refunded and that's it.

1 member gave thanks for this useful post: CL-Ed

Don't follow me!, I'm Lost too....Smile

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