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888 Casino Review

888 Casino is an online casino established in 1997 with games supplied by Net Entertainment, Nyx Interactive, Random Logic, and WMS Gaming. It is operated by Cassava Enterprises (Gibraltar) Ltd and is registered under the jurisdictions of Gibraltar and United Kingdom. Last updated: January 1, 2015.

us888 Casino does not accept players from the United States.


rating: Good


us888 Casino does not accept players from the United States.

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Review of 888 Casino

888 Casino (formerly known as Casino-On-Net) is operated by Cassava Enterprises Ltd. and is headquartered in Gibraltar. The online casino was launched in 1997, and is one of the longest running online casinos in the world today. The business has grown to incorporate poker, sports betting, bingo and assorted games, and even a 3D styled casino in recent years. We assume the domain name was picked due to the association held with good luck by the number 8 in many cultures, particularly in Asia.

Games and software

Players can choose between playing for fun or for real money, and between a software download for PC users, or playing via their web browser using a flash interface. The flash interface proves handy for Mac users, and unlike the vast majority of online casinos, 888 Casino specifically advertises it's Mac-friendliness. However to experience all the games 888 has to offer, you will need to install the downloadable PC-only software, as not all the games are available in a flash version, and play in the "888 Games" section of the website which features frankly better games from third party developers. The website’s interface is crisp, simple, and attractive.

The games at 888 are developed in house through a company known as Random Logic, and through external suppliers such as Net Entertainment and WMS Gaming which are only available under the "888 Games" part of the website. It is fair to say that the in house games are showing their age these days, and they are nowhere near as polished as the 3rd party offerings. However 888 has decided to hand pick a limited selection of games from WMS and Net Ent, so if those are the only games you are interested in, you will find a far bigger selection at most other casinos that have those games. A big variety of card and table games are present. They offer blackjack, poker, and roulette to name a few. One unique feature among their card games is that you can play in private, public or group tables, and you can reserve a table to play with your friends. A chat feature is also available so you can talk with other players.

Slots lovers are certainly not overlooked, and 888 features several with large progressive jackpots. The largest of the jackpots is usually the Millionaire Genie Slot jackpot, which often sits in seven figure territory. There are also progressive video poker, Caribbean Stud poker, and other slot jackpots on offer (see list on this page).

Security, fairness and accountability

888 Casino's payout rates and random number generator software are regularly audited by an independent third party and the results are published on their website for all to see. The casino is also accredited by eCOGRA, an organisation that ensures that casinos operate in a fair and honest manner before awarding their seal of approval. This level of transparency is just what you want to see when deciding whether to place your cash into an online gaming establishment, and you can feel reassured that you will enjoy fair and random games when playing there.

However we must warn players that 888 is very strict when it comes to enforcing its terms and conditions, particularly in relation to wins made off bonuses. There have been several complaints in the past of players being denied winnings due to violation of ill-defined "spirit of the bonus" and "bonus abuse" clauses. In addition, the casino refuses to engage with third party mediation services such as ours, other than the official channels such as the Gibraltar Regulatory Authority or eCOGRA.

Banking and Support

As you would expect from a top tier online gambling site, there are many and varied ways to transact with this casino. They accept the usual credit card payment methods along with various e-wallets, wire transfers, and gift cards among others. See the full list elsewhere on this page. Withdrawals are simply not processed quick enough for my liking though, especially for such an experienced and presumably well-funded casino. My most recent withdrawals here took four days to be sent through to my Neteller account, despite the fact that I have had an account there for years.

Customer service can be contacted through email, live chat, and a toll free number. What is convenient is that some countries have their own toll free number to contact, saving you on having to pay long distance call rates. The support personnel are competent but as stated above, unlikely to assist you in the event of a bonus related dispute.

888 Casino is a good casino with years of experience, and a reputation for decent customer service. However as time passes it is being left behind in a couple of areas, with the dated in-house games, limited selection from 3rd party providers, and slow withdrawal speed being the most notable ones. It is also a shame that the casino is unwilling to engage with third parties in player dispute mediation, particularly as it has a reputation for being very harsh on anyone that its perceives as "abusing bonuses".

888 Casino Jackpots

These are the current progressive jackpots at 888 Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

Millionaire Genie $2,498,325
Caribbean Poker $220,587
2 Times Extra Wild $130,334
Treasure Twirl $122,120
14 replies • Last post


zuga's picture
Joined: 12 Dec 2007
Posts: 355
Thanks given: 28
Thanks received: 9
28 December 2007 - 4:54pm

CON is great casino.The funny thing happened to me.The CS told me if i make $200 deposit,theyll give me initial bonus of 25% ($50). In order to receive the remaining 75% ($100), i was suppose to wager the total bonus amount of 20x $150 ( $3000 or 300 bonus points).So i didnt receive usual 100% up to $200 bonus.
But that wasnt all.They also offered me 100% up to $50 on EACH first deposit per month for the 11 months.So now i play at CON every month,the real monthly bonus just for me.Im guessing im not the only 1 who received that offer, but also i think it was temporary promotion, since there is nothing on their site that suggest otherwise.Never the less i made some nice profits, around $400 so far.
Now w8ing for January.

Joined: 22 Jan 2013
Posts: 4
Thanks given: 0
Thanks received: 4
Rated this casino
22 January 2013 - 8:40pm

Terrible customer service. Rude and very unprofessional!!

1 member gave thanks for this useful post: CL-Ed

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6199
Thanks given: 2507
Thanks received: 1797
23 January 2013 - 10:07am

Thanks for posting some feedback f_u_man. What happened with their support people?

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True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 884
Thanks given: 231
Thanks received: 331
Rated this casino
4 January 2014 - 9:25am

Hello. 888 casino is a strange casino for me. From first thought they are really high reputable, they are everywhere. They are old casino, and probably one of the oldest player on this market. With such reputation you of course can expect amazing service, fast withdrawals. But everything not about this casino. Personally, i made only one deposit here, not so long ago, and probably this is because i read a lot of forums , and i see many people who waiting withdrawals to ewallets more than 4 days, who waiting reply from support this time also. This is unacceptable in my opinion, so i lost my deposit in netent games there, and never deposit more. By the way, after 3 days of my deposit, i get email that my account locked for verification, o.O, do not like such things so even did not send them.
Support: Honestly i never speak with them, but based on other players opinions support not the best thing at 888 casino.
Withdrawals: Same, not test my self, but heard that for ewallets it can be few days. I belive its a bit long.
Software: Everything good, i download their casino client and did not experience any lags. Also this is only one casino where i see netent games in download version.
3 stars, cant give them more. Even high reputation and status of one of the oldest player on this market does not help him to get more.

1 member gave thanks for this useful post: CL-Ed

Mattl's picture
Location: New Zealand
Joined: 1 Oct 2012
Posts: 86
Thanks given: 14
Thanks received: 61
Rated this casino
7 January 2014 - 1:48pm

Well i think this is the right place to post this?? I think 888games is part of the 888casino group.

Anyway, i got an email offer from SKRILL offering a bonus of - Deposit $20 and recieve $50(SKRILL50 <bonus) at 888games. So went ahead and did this bonus deal. Managed to get onto live chat and they bumped up my bonus $50 to $60 which was cool!

Couple hours play and managed to get past the playthrough(30x) just lol. Withdrew $300 to my skrill account. Two days later was asked for the normal verification procedure. Sent them directly within an hour of email. Took almost a week for the funds to be credited to my skrill account. $300!

Ok a bit slow with a week goin by but with verification i suppose not too bad but not good either!

Right second deposit recieved a bonus offer via email.Here:

Make this WINter a winner! 1. Deposit $20 or more using promotion code Winter20 2. Wager $40 3. Get a hot $20 bonus

Claim your bonus once a day, every day until 13.01.2014.

With a link attached. Clicked the link which linked directly to the cashier at 888games. Auto filled in the promo code Winter20 then deposited the $20 and started my play. Wagered over $100 and still no bonus money and hit the rail with 18cents left :( Opened live chat to querie where my bonus is and that was it. Got the big run around with the chat OP trying every trick in the book. On hold reviewing your account + what day did you recieve the offer + when did you deposit....on and on with the hold then question then hold. This went on for 40 minutes. Even tried telling me i wasn't playing at 888games??? Crazy as i was still logged in at 888games as i talked to her!!! Then with the QUOTING the rule book which i read 3 times incase.

Anyway was told to email support in 24 hours...WTF!!

Final straw....Could you please close my account (i said please!)....same speel..why? what can we do for you. blah blah blah...account is now CLOSED!!

Up $260 bucks and won't ever go back there! Worst support yet...didn't know anything. Takes 4 days for email support to come back at ya as well. The Online games constantly disconnect with support saying it must be on my end but i know it was not!

Support: 2/10 Selection: 7/10 Bonuses: 3/10

Not good overall 4/10

Second rate at best...PASS!

CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 6199
Thanks given: 2507
Thanks received: 1797
8 January 2014 - 7:21am

Yes Mattl, 888 Games is just another section of their site with different games to the 888 Casino part. A lot of casinos are doing that these days when they add a bunch of games from a new provider that they can't integrate into their main casino. Its the same casino, same people.

Sounds like their support has gone downhill recently. Although I'm not the biggest fans of their games and many are looking a bit dated, I have played blackjack there a couple of times in the last 12 months without a bonus and never had a problem so I haven't had to talk to support. I'll have to log in and talk to them and see if I get the same vibe as you guys have mentioned here.

Anyway thanks for the detailed feedback and you have earned 20 CLchips for sharing your experience.

1 member gave thanks for this useful post: Mattl

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Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 32
Rated this casino
11 March 2014 - 6:47am

Hi, i hope you will enjoy my 888 casino review. 888 is being around a long time ago, and i am join to them around 4 years ago, and my first feeling was wow, interesting casino, but after some my own experience and based on experience from other players i did not think that they cool anymore.
Software: I did not play at this casino long time, but i know they had few netents games + few others.
Support: Oh, well... The support is slow, yes, really, this guys can answer on your email for few days, and you can not did anything with that. They locked my account after few days i register, and ask documents. My account was unlocked only 7 days after this, this is bad, very bad.
Promotions: Bonuses are interesting and nice, i can not say anything else about their promotions.
Withdrawals: Withdrawals for verified users to ewallet tooks 4-5 business days, and this is a big long i think, and this is one of the reason why i did not play at this casino anymore.
I can not say that 888 casino is very bad, or cheat players, no, but i give this two stars, because support and withdrawals are very slow, and for me this is very important things.

Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
18 June 2014 - 2:01pm

888 casino is very bad one because it is stupid casino and i not know why i play at this casino couple times because even on casinomeister it saying that it is not so good casino. First time i play at this casino and it was not bad face because i get bonus not win but it is ok. But after a week i get email that my account locked and i need to send documents. Before this casino never lock my account just for this reason and it is strange i send documents and casino unlock my account after 4 days of waiting it is very long to wait this time and also very bad to lock account and request documents if user have no pending payout. I play few more times and i win one time and get my withdrawal to skrill after 5 days this is very long for verifyed user and i never play at this casino. Number of games not big support on email answer very long and when i ask what about my payout they say only to wait with no reason and this is bad. Bonuses and promotions also not very good and i will not play at this casino again because they pay very slow and have no good support or bonuses i not like 888 casino and give it 1 star.

1 member gave thanks for this useful post: CL - klaw

Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 429
Rated this casino
3 August 2014 - 6:15pm

I have read some quite well-styled reviews on this casino, and not only the official ones, but also player and real experience based revie-ws, so I decided to add this casino to my "soon-to-try-out" casinos, and waited some short time, until it comes in the queue on the first place Smile
I have also read some very good offers, promising me no deposit offers at this casino. Although that was not yet my "no deposit bonus hunting" season, I was quite motivated thanks to it, so I registered and was trying to get the bonus redeemed on my acc, and finally can play the games. But I remember only, that the live suppoort was not ready to answer my query and also was not online at all so I must send them an email query (I was like --.--). I did not get the answer in a few minutes, so I decided to deposit despite that. I sent them only the minimal required amount to deposit and played various games - I tried cca 5 games and then I realized, that my deposited amount has been lost.
So overall I have only bad experiences with this casino. Did not receive no deposit bonus, bad support availability and gameplay was also unsuccessful for me - so for me, 2/5 rating is quite generous from me Smile

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 256
Rated this casino
18 August 2014 - 3:43pm

888 casino it is casino that have very different reviews on different websites. Some affiliate websites saying that it is very good online casino and everything is awesome, but from my experience this is not true. I tried this casino three times, and after having withdrawal request i take a reason never return in this casino. Unfortunately, i did not see any pluses for this casino.
- Software. There is their own slots, or very rare slots, very old and not interesting. Also some slots in their application are from netent, but selection is not very good, and not many slots available. At least slots did not lag.
- Live chat sometimes working, sometimes not. Few times i saw button contact live chat, click it, but nothing happens, of course it is pity thing.Tried email support once, and after reply come in 3 days i understand that CS at this casino is really week point.
- Bonuses and promotions. I never get any freespins, or some free cash, nothing, just few 25% reload bonuses.
- Withdrawals. KYC was passed in 4 days, and 3 more for withdrawal. It is very long for any online casino.
Final mark.
My experience is bad, and better not start playing in this casino.

1 member gave thanks for this useful post: CL - klaw

Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 188
Rated this casino
19 November 2014 - 12:39am

888 casino is definetely not good casino, at least for me. But the problem is that they have some unique software, and some of their slots is very interesting for me to play. But casino is very strange, because they have some stories behind with some very bad things, but my experience is not so bad. First thing that i did not like - low amount of emails from this casino. I get only 1-2 emails per month, and even in this emails i get offer not every time, sometimes there is just a message about other products, so did not expect many bonuses from this online casino. Customer support i tried couple of times, and few times no one reply to me in live chat, i really think it is worst thing that can happen - you think that live chat open, but there is really nowhere who can help you. Withdrawals...Had two withdrawals, first of all to verify my account casino was need 4 days, and 3 more to pay. Second withdrawal 4 days...Come on even best slots in the wolrd will not force me to play in casino that pay winnings so long, i hate to wait and it is not casino to my taste.

1 member gave thanks for this useful post: CL - klaw

Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks given: 0
Thanks received: 115
Rated this casino
5 December 2014 - 2:50pm

PeDrone’s 888 Casino Review

Casino Software
This online casino using games created by Random Logic. It is operated by Cassava Enterprises (Gibraltar) Ltd.

Welcome bonus
The most interesting one is the CL.com excusive 100% first deposit bonus up to €100 + $30 FREE, I like the 30 free very much (min deposit is 20 credits to take the free money). Wagering is good – 30xBonus amount, so, finally, I rate it great (thanks to the free money offer).

Deposits and withdrawals
Here you can find quite MUCH outdated cashier facility that looks like it was stolen from the Real Time Gaming software grandpa’s older brother. I have been absolutely desperate when I have seen it for the first time (oh yes, and it was also the last time, just to be exact Smile ).

Customer support
Live chat support service is told to be available – howwweveeer, I did not find it. Anyway, it does not mean that its missing – just I contacted them via e-mail and the reply came sooner, than if I keeped finding the live chat button/link.

I played the following games at this casino. I changed the games rarely, there were almost only these 2.
Freaky Fruit – this caused my balance to raise,
Ocean Odds – this caused me never come back.

I do not recommend the casino at all. The games were boring and not known for me, just the bonus were incredible, but in result it did not matter for me.

1 member gave thanks for this useful post: CL - klaw

Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 227
Rated this casino
29 September 2015 - 10:31am

888 casino,
those guys have a lot of different parts in there group, like 888 poker, and that kind of things.
i played few times with them, but was not so satisfied with them. it's pretty tough to make a withdrawal on them, since they are delaying it every time i made on, first withdrawal was received in few hours, but all the rest was delayed a lot, took days to receive other withdrawals, and when asking for the status of it on chat, i didn't came any further since there agents seem to be a bit un-helpful, completely not intrested at all! and there promotion's are bad, some deposit bonuses they offer, have a max withdrawal on it, which is like 5-10x your deposit amount, and then with a wagering on the bonus of at least 50 times, well if there's something which is not attractive at all it's there promotions, they are very greedy and never i got something for free, they only keep telling to deposit more. for me is 888 not a good place to have fun, i personally recommend to check other casino's out who offer way better service and both promotions.

1 member gave thanks for this useful post: CL-Ed

Don't follow me!, I'm Lost too....Smile

Low RollerLow Roller
major1983's picture
Location: Brcko
Joined: 19 Jul 2016
Posts: 20
Thanks given: 1
Thanks received: 15
Rated this casino
26 September 2016 - 4:57pm

From my experience, 888casino is another superb experience, because this reputable casino is a leader in innovative gaming and brilliant selection of games. The highlight of their offer is exclusive 3D casino, where I have so far invested over € 2,000. Players can enjoy at the same time and in games with high stakes poker and low stakes, I'm for the average role because the losses then bearable. In addition to all that I have stated, there is also a wide range of slot machines for those who prefer, so they can enjoy titles such as Iron Man, X-Men, Daredevil, Hulk or the Fantastic Four. These games, made by Marvel comics are very popular, and their very generous jackpots. 888casino players have the option of playing in the form of personalized avatars, custom backgrounds and gaming accounts with a single wallet. From me all praise for the design and selection of games, rating 5/5.

1 member gave thanks for this useful post: CL-Ed

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