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7Red Casino Review

7Red Casino is an online casino established in 2010 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Alamaro Enterprises N.V. and is registered under the jurisdiction of Curaçao. Last updated: January 12, 2018.

usThis casino is no longer open.

2.5

rating: Subpar

5
Closed

Review of 7Red Casino

There is no shortage of online casinos on the internet, and one of the most common things I see are sites that don't manage to differentiate themselves and stand out from the crowd. It helps to have a memorable name for starters, so my hopes weren't exactly high when I first punched 7Red Casino into my browser, given its obvious similarity to industry heavyweight 32Red. However if you can look past the lack of originality there are quite a few things to like about this casino.

Software and game selection

7Red Casino is an in-browser casino that has its games supplied by Net Entertainment, Play'n Go, Yggdrasil Gaming, and iSoftBet along with live dealer specialist Vivo Gaming. All games are available to be played on desktop computers via a flash-equipped web browser and there is also a mobile site that is well designed and allows for play of many of the games via smartphones and tablets. The website is clean and attractive and features a handy quick search box that allows you to narrow down the extensive list of games by typing in a game name.

The game library at 7Red Casino is impressive, with the casino offering a great selection of video and classic slots. Net Entertainment are well known as one of the industry's top slot machine developers and you can play titles such as Starburst, Dracula, Gonzo's Quest, and Scarface at this casino. Play'n Go is an up and coming developer that is now cranking out games that are the equal of Net Entertainment in my opinion. Their newer titles such as Eye of the Kraken, Tower Quest, and Royal Masquerade both look and play as well as anything else on the market these days.

Those of you that like to play for progressive jackpots have plenty to choose from at 7Red. The casino boasts massive 7 figure jackpots such as Hall of Gods, Mega Fortune, and Mega Glam Life, as well as a range of smaller jackpot slots from Net Entertainment.

In addition to slots, 7Red Casino offers a selection of table games that includes standard games such as blackjack, craps, and roulette, and there are some excellent variations included that change the rules of the games a bit. I also looked at 7Red's live casino, which broadcasts Baccarat, Blackjack, and Roulette from studios run by both Net Entertainment and Vivo Gaming where you can interact with a real life dealer. I was impressed with what I saw in the live dealer area, and I believe it may be the best-presented aspect of the entire casino.

Banking, bonus policy, and customer support

The banking system at 7Red Casino can be described as adequate. There are a small number of deposit methods, including credit or debit card, or e-wallets such as Skrill and Neteller. When you consider the variety of ways that you can fund an e-wallet account that isn't a major issue. Credit card deposits go through a strange process where you are required to buy a voucher from an intermediary company called AuxPay on a third party site that is then automatically deposited into the casino - not exactly confidence inspiring.

The casino states that withdrawals are "usually processed within 72 hours", followed by the time it takes for the transfer to go through, which could be up to 3-5 days for a bank wire. Our test withdrawal to a Neteller account came through a little under 3 days after submission. I also performed a few web searches that revealed players reporting being paid by this casino in times ranging from under half an hour through to over seven months time in one case. Low-rollers should be aware that if you withdraw less than €150, you will be charged a fee of at least €10 depending on your withdrawal method.

7Red has a very attractive bonus policy where every bonus they offer has absolutely no wagering requirements. While the bonus money itself is non-cashable, you can play any game in the casino after claiming one, and withdraw at any time. This is just about as good a bonus deal as you will find in this day and age.

Customer support is available through live chat, email, and telephone. While the site advertises 24/7 support, I don't believe that this is actually the case as the live chat operators were not online at all hours of the day for me, and instead I was invited to leave a message. I did so and did not receive a reply until the next day which pretty much corroborates my suspicions that the support runs on European hours only.

Security, fairness, and responsible gaming

When I first visited 7red I was dismayed to find that the site offered no SSL encryption at all. However after contacting the casino and pointing out the lack of security, the casino was quick to respond and had a SSL certificate installed and correctly configured within a couple of days. This means that all contact with the casino is securely encrypted, along with your deposits and other transactions.

7Red's operator, Alamaro Enterprises N.V., is licensed to operate an online casino by Curacao eGaming. This is a moot point as the Curacao authorities do nothing to help players in the event of a dispute and are basically a "hands off" regulator whose main business is simply collecting fees from their licensees.

The casino's games are subjected by their developers to independent audits by Technical Systems Testing. Some of the games, such as those supplied by Net Entertainment and Yggdrasil, reveal their theoretical payback percentages in game. However the casino itself does not publish any extra information of that nature, such as audits of actual payout percentage reports.

Responsible Gaming is mentioned by the casino but it really only pays lip service to the practice. There are no account limitation settings or controls to limit your deposits or time spent at the casino, and there is no way to self exclude apart from contacting the casino support.

Legal Issues

An extremely worrying fact is that this casino's former operator, Bluemay Enterprises N.V., was fined €130,000 in 2014 by the Dutch government for accepting players from the Netherlands without a license. It continued to ignore this decision and was fined another €480,000 in 2015. Another related company, Bluemay Enterprises Ltd, was forcibly wound up by UK authorities in 2014. The operator appealed the fines levied by the Dutch government and lost again in early 2017. Since then, the operating company name for the casino changed to Alamaro Enterprises N.V., and by early 2018 the casino was closed and redirecting visitors to one of the operator's other casinos, VegasCasino.

Conclusion

I have mixed feelings about 7Red Casino. The games are great, the website is well designed and secure, and the "no wagering requirements" policy on all bonuses is a welcome change from the traps that bonuses at most other casinos have become. However the history of legal trouble and questionable conduct of its operator makes me think that this is one casino that is better off avoided.

This casino is no longer open for business.
7 replies • Last post

Comments

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
60
3 November 2015 - 11:21pm
#1

7RED casino,
Definitely smart to take the warning from cl sirius about there warning for safety there, where 3th party's could take details from you, keep this in mind.
7 red, for me have been really good, i signed up and played there decent time ago, they offered that and still 7 eu no deposit bonus, best part is that this bonus doesn't have any wagering, only problem is that u need to reach 150 for a withdrawal which only would be sended to your bank, i success fully reached this that time, and 2 days later the cash was on my bank, without any questions, this is very professional from them, they done a great job! no i see more players experiencing troubles with them, delayed withdrawals etc. customer support isn't now so good anymore as they where, they don't respond so fast anymore, might take days! rest assured, i still feel safe enough to throw a shot on there slots! promotions, are not so high, welcome bonus is good in that way;)

1 member gave thanks for this useful post: CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7499
Thanks given: 3680
Thanks received: 3088
16 November 2015 - 6:30am
#2

I am pleased to report that 7Red took our advice on board and have fixed their security issues. The site now operates under a securely encrypted connection at all times and should be safe for both login and transactions.

1 member gave thanks for this useful post: coolsongss

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

krcoolsongss
Fortune HunterFortune Hunter
coolsongss's picture
Joined: 2 Dec 2014
Posts: 1677
Thanks given: 1163
Thanks received: 829
16 November 2015 - 7:27pm
#3

Oh, this is a new review.
I was very suspicious of this casino, because of their bonus policy.

I will give it a try some time later.

caEric Luo
GamblerGambler
Eric Luo's picture
Joined: 4 Nov 2015
Posts: 77
Thanks given: 7
Thanks received: 18
Rated this casino
100
24 December 2015 - 11:37pm
#4

Probably one of the fastest payouts I've ever seen. They paid out on their end within 15 minutes and now i'm just waiting for the banks end to process this payment which might take a few days since it's the holidays. Smile

1 member gave thanks for this useful post: CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7499
Thanks given: 3680
Thanks received: 3088
31 December 2015 - 7:43am
#5

Great to hear Eric, please post an update when you get your payment to confirm.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

caEric Luo
GamblerGambler
Eric Luo's picture
Joined: 4 Nov 2015
Posts: 77
Thanks given: 7
Thanks received: 18
Rated this casino
100
24 January 2016 - 4:51am
#6

I finally got paid, this partially was my fault because my bank had several different wiring instructions for different currencies and I wasn't aware of this. I had to jump through a lot of unneccessary hoops and my payment was delayed due to that mistake.

1 member gave thanks for this useful post: CL-Ed

zaDina Aliquo
Card SharkCard Shark
Dina Aliquo's picture
Location: South Africa
Joined: 13 Oct 2016
Posts: 123
Thanks given: 36
Thanks received: 102
Rated this casino
60
23 September 2017 - 1:43am
#7

This casino offers a great no deposit bonus to get a feel for the games they offer. It's easy to get , I experienced no issues what so ever. I haven't deposited here as yet as I didn't have a the best experience when playing the free bonus. And a tad concerned with whether or not their slots pay. I am a bit weary about this casino for now. However hope to change my mind in the future. Nothing else to say about this casino for now but will update should I get more info

1 member gave thanks for this useful post: CL - klaw

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