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32 Red Casino Review

32 Red Casino is an online casino established in 2002 with games supplied by Genesis Gaming, Leander Games, MahiGaming, Microgaming, and Rabcat. It is operated by 32Red PLC and is registered under the jurisdictions of Gibraltar and United Kingdom. Last updated: February 10, 2015.

us32 Red Casino does not accept players from the United States.

4.5

rating: Great

9

us32 Red Casino does not accept players from the United States.

We recommend the following casinos instead:

Review of 32 Red Casino

32 Red Casino is one of the premier online casinos in the world today. It has won numerous awards in over a decade of operation and is respected as a safe, fun, and reliable destination for online casino players. It offers casino players the opportunity to play via software download, in browser, and mobile apps, and features both random number generated games along with live dealer tables.

Games and Software at 32 Red

32 Red operates using the Microgaming casino platform, which is well established as being one of the larger gambling technology platforms in the industry. It offers its patrons an option of a downloadable casino, as well as a flash based internet version for Mac users or those who are wary of keeping software on their hard drives. More than 450 casino games are available for play at 32Red, with standard table games such as blackjack, roulette, poker and baccarat available alongside numerous variations of slot machines. The games run smoothly, with great graphics and fluid animations. There is a live dealer section, with the higher limit tables featuring Playboy dealers.

Additionally, many progressive jackpot games are available, along with a large number of slot tournaments (see below for a summary). Progressive jackpot wins are not subject to any withdrawal limitations, which are already sky high at £120,000 per day. This compares very favourably to the many tinpot operations we see these days that will only pay out a few thousand a week. Various bonuses are available on the site, depending on the time period in which you register or place a deposit, and you can see the current offers available just above here on this page. 32Red also has a loyalty program, where punters can accumulate comps known as Red Rubies which can be redeemed later for additional chips.

Customer Support and Banking Options

Heralded in the past for its customer support, 32Red offers support by instant message, email, telephone, Skype or snail mail. The casino strives for top notch customer service, which has been a staple for the company since it was founded in 2002. Replies to concerns are met quickly and professionally. Long term and VIP players are assigned their own VIP manager who can look after their personal needs.

32Red is also eCOGRA certified and is independently audited for fairness in its games. The casino is licensed and regulated in Gibraltar and the United Kingdom, which upholds the highest standards for regulation of online gambling in the world. The casino offers many different deposit and withdrawal options including Visa, Mastercard, PayPal, Neteller, Moneybookers, ClickandBuy, Click2Pay, check, and direct wire transfer among several other methods.

32 Red was once known for its exceptional withdrawal speed, and many a time I have received cashouts within a matter of hours. However those days are gone and the casino's current policy is to hold all withdrawals in a reversible pending state for 24 hours before processing. In addition the casino no longer pays withdrawals over the weekend. So if you want your money before the weekend, you need to withdraw some time on Thursday at the latest. While there is no doubt that you will be paid in full when you win, it is a terrible shame to see one of the former industry leaders resort to these deliberate delaying policies.

Conclusion

In the end, what makes 32Red an amazing casino is the overall experience you get when playing there. This large brand online casino does its job well in presenting itself as a safe, stable and entertaining option for gamblers to play at. However the 24 hour delay on all withdrawals and the decision to stop weekend cashouts has tarnished the casino's reputation somewhat in recent times. Nevertheless many other casinos on the market would do well to learn from what 32 Red is doing well and implement it into their own systems.

32 Red Casino Jackpots

These are the current progressive jackpots at 32 Red Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

Mega Moolah Mega $4,190,359 €4,190,359 £4,190,359
Major Millions $964,739 €964,739 £964,739
King Cashalot $290,544 €290,544 £290,544
Cyberstud Poker $232,131 €232,131 £232,131
Roulette Royale $220,102 €220,102 £220,102
Poker Ride $149,694 €149,694 £149,694
Treasure Nile $130,461 €130,461 £130,461
Triple Sevens Blackjack $111,362 €111,362 £111,362
SupaJax $37,802 €37,802 £37,802
Tunzamunni $26,545 €26,545 £26,545
Cash Splash $26,178 €26,178 £26,178
Mega Moolah Major $24,503 €24,503 £24,503
Jackpot Deuces $21,176 €21,176 £21,176
Fruit Fiesta $10,350 €10,350 £10,350
LotsaLoot $9,869 €9,869 £9,869
Wow Pot $5,093 €5,093 £5,093
52 replies • Last post

Comments

auSydney J
FreerollerFreeroller
Sydney J's picture
Location: Sydney
Joined: 6 Oct 2007
Posts: 9
Thanks given: 0
Thanks received: 4
Rated this casino
100
6 October 2007 - 4:52am
#1

The monthly bonus is great, I used to just let the autoplay blackjack works its magic through the wagering requirements and usually take back a nice profit, but after 3-4 months of doing this they took me off the monthly bonus list Sad

mezuga
StaffStaff
zuga's picture
Joined: 12 Dec 2007
Posts: 121
Thanks given: 35
Thanks received: 13
2 January 2008 - 6:20pm
#2

The same thing happened to me. I was enjoying their monthly bonus for several months, always making some profits.But last month i didnt receive their email invitation.So im not optimistic when it comes to this month. As of their sign up bonus, i played that back in july( as i recall). In my opinion the WR(5000) for the given bonus( $£€50 ) is too much. My result speak for itself , i lost both bonus and $50 deposit. But , playing monthly $32 bonus, was more profitable. All in all, im not complaining at all, just wish ill get the invitation. If i dont , well, lets say that all good things must come to end, eventually ....Joking)))))

Play Safe!

mezuga
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zuga's picture
Joined: 12 Dec 2007
Posts: 121
Thanks given: 35
Thanks received: 13
4 January 2008 - 4:37pm
#3

UPDATE
The WR for their monthly 32 bonus increased.Now its 1500 units to wage instead of 1200 .
So much for my new years wish....

1 member gave thanks for this useful post: piotr.dolistowski

Play Safe!

mezuga
StaffStaff
zuga's picture
Joined: 12 Dec 2007
Posts: 121
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Thanks received: 13
6 January 2008 - 4:28pm
#4

january -$32

I eventually got the email invitation, but wasnt succesful as i lost bonus and deposit.
I guess it was due to happen , since i really had nice run in previous months.
At 1 point i was up to $80, but the table turned, and i started loosing more and more hands. Sad
Eventually i started playing $5 a hand, trying to make my way back, but i blew it all.

Well, this month is about even for me so far, as i won CON monthly bonus( still w8ing funds to hit my c.c.). hope for the best in following days.

Play Safe!

auCL-Ed
StaffStaff
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Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
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6 January 2008 - 10:44pm
#5

Aaah the old trap, you should never increase your bets trying to recover losses. Its an easy way to lose even more.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

mezuga
StaffStaff
zuga's picture
Joined: 12 Dec 2007
Posts: 121
Thanks given: 35
Thanks received: 13
7 January 2008 - 1:35pm
#6

Yup, i know, but frankly i lost my patience and thats why i increased my bets.
Usually, i stick to the strategy and never gamble with my own money, but this time i wasnt in mood
for turtle betting.....

Play Safe!

mezuga
StaffStaff
zuga's picture
Joined: 12 Dec 2007
Posts: 121
Thanks given: 35
Thanks received: 13
11 March 2008 - 10:38am
#7

February $0
March+$113
I received email invite, made $32 deposit, plus they gave me extra $6.25 (equivalent to a spin on max bet on Mega Moolah),which i lost immediately..I played Multihand Europian BJ Gold, 2x$1hands, and then 2x$5 hands.
I also played slots( black sheep), and i won(i got 3 sheeps in line) $12 on two occasions(playing minimum bet $0.2)..
Got to love 32red Joking))

Play Safe!

mezuga
StaffStaff
zuga's picture
Joined: 12 Dec 2007
Posts: 121
Thanks given: 35
Thanks received: 13
21 March 2008 - 10:09am
#8

Give Me Eggstra bonus at 32 red
-Only players invited via email can participate
*Good Friday - 25% Deposit Bonus worth up to £25 free-WR 10xb+d
*Super Saturday - 50% Deposit Bonus worth up to £50 free-WR 25xb+d
*Spectacular Sunday - 75% Deposit Bonus worth up to £75 free-WR 40xd+b
*Mega Monday - 100% Deposit Bonus worth up to £100 free-WR 50xd+b
Players must deposit a minimum of £50 to qualify for any of the daily bonuses. To qualify for Saturday’s promotion, players must have claimed the Friday Bonus. To claim Sunday’s bonus, you must have claimed Saturday’s bonus. To claim the 100% Monday bonus, you must have claimed all 3 previous offers.
This offer is valid for the casino only.
Even Money bets at the Sic Bo, Craps and Roulette tables and bets on Progressive Jackpots do not count towards the wagering requirement on this promotion.

Play Safe!

mezuga
StaffStaff
zuga's picture
Joined: 12 Dec 2007
Posts: 121
Thanks given: 35
Thanks received: 13
22 March 2008 - 10:05am
#9

I gave the 1st one a go, and broke even...+$0

Play Safe!

gbfuture
NewbieNewbie
Joined: 5 Apr 2011
Posts: 3
Thanks given: 0
Thanks received: 0
5 April 2011 - 2:04pm
#10

nice review

gbtony2311
NewbieNewbie
Joined: 27 Nov 2011
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Thanks given: 0
Thanks received: 1
27 November 2011 - 10:32pm
#11

read this i was talking to a customer service rep from 32red

Dion: Hi, Welcome to the casino, how can I help?
Me: why have i got 1000 casino bonus?
Me: i belive i withdraw 500 twice yesterday. has that gone though?
Dion: Please hold
Me: are you still here
Dion: yes sorry
Dion: we have sent you a email explaining
Dion: did you not receive ?
Me: just checking now
Dion: No worries
Dion: It seems you have broken the max bet rule with bets of 87.50 and so on
Me: so i cant bet more then 87.50?
Dion: No 6.25
Me: what kind of casino is there?
Me: from my £300 i am expected to play though £30k before i can cash out?
Dion: Please read the terms &conditions
Dion: That is correct Sorry
Me: so how much have i play of the £30k?
Dion: The full amount before you can make withdrawals
Me: yes but how much have i played?
Dion: Just checkin
Dion: your current play through requirement is 30,000
Me: so i still need to play another £30k?
Dion: Yes
Me: what i play last few days dont count?
Dion: No because you have broken on of the terms of the bonus and the balance has now been transferred to your bonus balance today subject to 30x play through
Me: and i have to play £30k with maximum bet of £8.00?
Dion: yes correct
Me: have you work out how many game i have to play £8 a go to get to £30k?
Dion: I can offer to remove the bonus for you therefore you start from the beginning would that help ?
Me: what does that mean?
Me: you take the £200 bonus off?
Dion: You start from the beginning again
Me: can you explain start from begining?
Dion: you started with 100 as a deposit and no bonus start from there again
Me: so what happen to my £1000?
Dion: Because you broke the terms of the bonus the winnings have been placed in your bonus balance subject to a further 30x play through
Me: so you want me to bet £8 a game max when i baccarat whish is £10 minimum bet?
Me: what kind what casino want to bet less?
Dion: The casino has terms in place please follow terms &conditions
Me: so i have to bet £8 max and play though to £30000 have you work out how many games i have to play?
Dion: The term are in place to protect the house from bonus abuse
Me: just take the £200 bonus off and give me £800
Me: look at my bets
Me: looks like your company dont want new big bet customers
Dion: sorry I cant do that
Dion: Please check the email again for reference
Me: so what else can you do
Me: i dont want to waste my time playing £8 a game
Me: £8max a game for next 4000 game
Dion: Thats your decision sorry you feel that way the terms are clear in regards to what you need to do to complete a withdrawal
Me: can you just give my £100 back
Me: i am not prepare to waste my time on £8 a game
Dion: This is what I offerd you
Dion: To start from the beginning again
Dion: Please hold
Me: just refund my money and i will go else where that wants my money
Dion: I am doing this a good will gesture please hold
Me: goodwill gesture to give back a 10th of my money or waste my time at £8 for 4000 games?
Dion: You are no free to make the withdrawal

1 member gave thanks for this useful post: CL-Ed

auCL-Ed
StaffStaff
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Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
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Thanks received: 2730
28 November 2011 - 4:29am
#12

Yes, I think they handled this well. You broke the T&Cs and they refunded you. A lot of other less reputable casinos would have confiscated your money.

In case you or anyone else is wondering why they have this rule, what you have done is a common method used by advantage players when claiming a bonus. They play a low house edge game (i.e. baccarat) with high bets at the start of a bonus. This makes it a lot easier to complete the bonus wagering on slots if you have a few quick wins and your balance goes up.

This type of thing is discussed here:
Beating the Bonus!

I do think however that a lot of this could be avoided if the casinos actually enforced the table limits in the software so you couldn't accidentally break the rules.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 339
Rated this casino
80
13 February 2012 - 2:08am
#13

Hiho! Smile
Received on this casino 25$ nodep, and start playing aztec treasure with bet of 1$ Tongue Lost all of course, but it was a little fun, i like this slots. Soft are really good, because it is RTG. So i thinks this is really five star casino!Smile

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
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13 February 2012 - 4:00am
#14

Hi belaff. I think you have 32 Red casino confused with another casino. They use Microgaming software, and Aztec's Treasure is a RTG game so you could not have been playing at 32 Red.

1 member gave thanks for this useful post: Pharidodot

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

ptnoctipaulo
Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 226
Thanks given: 30
Thanks received: 55
19 March 2012 - 1:51pm
#15
CL-Ed wrote:

Yes, I think they handled this well. You broke the T&Cs and they refunded you. A lot of other less reputable casinos would have confiscated your money.

In case you or anyone else is wondering why they have this rule, what you have done is a common method used by advantage players when claiming a bonus. They play a low house edge game (i.e. baccarat) with high bets at the start of a bonus. This makes it a lot easier to complete the bonus wagering on slots if you have a few quick wins and your balance goes up.

This type of thing is discussed here:
Beating the Bonus!

I do think however that a lot of this could be avoided if the casinos actually enforced the table limits in the software so you couldn't accidentally break the rules.

i'm sorry but i don't agree with this casino rule. A player can increase hes balance but he can also lose all very fast. My account was locked at Crazy Vegas because of this rule. Placed 2 bets of 100€ on blackjack and won ( my deposit was 100+100bonus) then went to slots and won/lost some money. At the end, cashed out some money, don't remenber how much because it was a long time ago. Some days later tried to log-in and my account was blocked because i was considered a high risk player. Why i don't agree with this rule? Well, i won but what if i had lost the 2 *100€ bets? Will my account to be considered a high risk account?

well, about 32red, just have to say that this is a serious casino where you can trust your money. However, never won nothing here and never went up 1cent over my initial balance. Bad luck, i guess Smile

1 member gave thanks for this useful post: CL-Ed

idgotcha888
NewbieNewbie
Joined: 6 Feb 2012
Posts: 1
Thanks given: 0
Thanks received: 1
8 April 2012 - 3:14pm
#16

Yes , actually 32red is a good casino, to bad the RTP maybe considering a little low I think , disappoint me while playing slots, after taking a long time to get bonus round, when it comes , I got Nothing ..... yeah maybe its my bad luck...

1 member gave thanks for this useful post: CL-Ed

auCL-Ed
StaffStaff
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Location: Sydney
Joined: 7 Sep 2007
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9 April 2012 - 6:56am
#17

Hi gotcha888 - if you scroll up a bit and look in the right column of our review you can see the "eCOGRA safe and fair" button. If you click that you can see a report of 32 Red's RTP statistics, and you can look back month by month since January 2008. Their RTP should be no better or worse on average than any other Microgaming casino as they all use the same software and games.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usalbertbrusso
NewbieNewbie
Joined: 17 May 2012
Posts: 1
Thanks given: 0
Thanks received: 1
17 May 2012 - 11:47am
#18

Glad to see it! I didn't know much about online gambling but got delighted to know the '32Red an amazing casino experiences' of 'Jackpots' and 'Tournaments'. Thanks for the sharing.

1 member gave thanks for this useful post: barbadosslim93

vnsevendum
NewbieNewbie
Joined: 15 Sep 2012
Posts: 1
Thanks given: 0
Thanks received: 1
Rated this casino
80
14 November 2012 - 6:17am
#19

Its a good casino. I really have no complaints.

1 member gave thanks for this useful post: CL-Ed

grktrovas
NewbieNewbie
Joined: 25 Nov 2012
Posts: 2
Thanks given: 0
Thanks received: 2
Rated this casino
100
25 November 2012 - 3:15pm
#20

Excellent casino and great customer support. I have been playing Blackjack for some time now. They added a bonus to my last deposit and I didn’t want it due to the play through rules. When I asked them to remove the bonus they did it immediately, very fast response and no trouble at all.

1 member gave thanks for this useful post: CL-Ed

phIrine2013
FreerollerFreeroller
Joined: 7 Mar 2013
Posts: 9
Thanks given: 0
Thanks received: 1
11 March 2013 - 3:40pm
#21

You must have to try this this casino is awesome

catworivers
NewbieNewbie
Joined: 1 Jul 2013
Posts: 1
Thanks given: 0
Thanks received: 0
1 July 2013 - 2:51pm
#22

I use paypal but this casino does not have it for Canadian players. This is the only way I exchange money on the net.
Is there a chance that this will change for this casino ?

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
Thanks given: 3364
Thanks received: 2730
2 July 2013 - 1:18am
#23

You would have to ask their support people tworivers.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

auSydney J
FreerollerFreeroller
Sydney J's picture
Location: Sydney
Joined: 6 Oct 2007
Posts: 9
Thanks given: 0
Thanks received: 4
Rated this casino
100
15 August 2013 - 12:46am
#24

When I first started playing at online casinos 32 Red was a small but respected operation... They never seemed to play the game of large bonuses to attract customers but instead worked on customer support and service.. And I take a look now and they have become a huge operation... well done Smile

1 member gave thanks for this useful post: CL-Ed

cazeflex
FreerollerFreeroller
Joined: 7 Oct 2013
Posts: 5
Thanks given: 0
Thanks received: 6
Rated this casino
100
7 October 2013 - 3:44am
#25

To me, the second best casino after JackPot City. 32 Red pays really fast, about 2 business day, usually others pays around one week.

1 member gave thanks for this useful post: CL-Ed

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 339
Rated this casino
100
3 January 2014 - 5:33am
#26

Hello. I will start my reviews from this casino for one reason. This is reason is that 32red casino probably best online casino that i even try in my life. There are everything good, and now i will be more specified:
Support:
Support at 32red casino is a very nice and professional, i am always use live chat, and after 4 years of experience with this casino i never had any problem with them, everytime i ask them anything, i get quick and nice answers. They always ready to help you, so i really think 32red support is probably the best customer support in this industry.
Withdrawals:
Usually all my withdrawals processed withing two hours to my skrill account, but not so long ago 32red casino made a decision not process payouts on weekends. So right now i am trying not play there on weekends, so do not need to wait long to get my money( if i win, of course). Anyway, you can always ask live chat to flush your withdrawal, and it will be processed immediately. Thats excellent opportunity which i love, because you just request cashout, contact live chat, and money on your ewallet in 2-3 minutes. Is this not amazing?
Software:
I never used their instant games section, because i preffer to use their download version. There are full selection of microgaming games, and i never experience any problems with it.
I rate this casino 5 stars, because 32red casino is simply amazing.

ushope777
Forum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 12524
Thanks given: 1271
Thanks received: 903
14 January 2014 - 5:29am
#27

That is an excellent withdrawal time. Great review! Smile

1 member gave thanks for this useful post: belaff

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption

bypohgo
Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
100
11 March 2014 - 2:36am
#28

Hi, i hope you will enjoy my review of 32 red casino. I think 32 red casino is great, and also i never heard anyone who say that 32 red casino is bad.
Software: 32 red casino allows to play microgaming games, download client or just from your browser ( i.e. instant play). I can say that i suggest you to use download client, because i tried their instant play only few times, and it is horrible, slow spins and errors comes quite often.
Support: Support is very nice and friendly, i am always use live chat, and they are always resolve my problems in a just few minutes. Plus they always wish you luck, and i like when live chat wish you something. So support is great, really great.
Promotions: Nice welcome offer of 32$ bonus for every 20$ deposited, plus they had deal of the day bonuses, with a range 10-100%. Not a worst promotions, plus few others like red letter, club rouge. Check out their website and read them yourself if you interesting. I can not say that promotions is amazing, unfortunately, but at least they ok.
Withdrawals: Business days withdrawals processed in few hours, but flushing is possible, it means you can go live chat and ask to process your withdrawal. In 2013 they make decision did not process any wd's on weekends, and this is bad of course , so probably for weekend you should find another casino.

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 303
Rated this casino
80
16 June 2014 - 1:39pm
#29

32 red casino was first online casino i join because i read very good review about this casino. This casino had only microgaming games but this is good because i download their games on my laptop and it is always work without lags. I say this because sometimes microgaming slots like immortal romance and thunderstruck II very lag and i need to wait few minutes to open bonus game this is rare thing but wait is bad and for this i like software at 32 red casino. First bonus at 32 red casino was very good but other bonuses not great i visit casino daily and most time it offer me only 10 and 25 bonuses this is percent not amount and only one time per month i get 100% bonus at casino. Loyalty points is hard to earn and i rare redeem it for 10$ free chip. Support very very good they help me many times and i ask free chip from support one time and they give me this free chip while other casinos usually say no to me. Withdrawals processed fast and also this casino has feature to ask process withdrawal at live chat but i am rare win at this casino. Everything good but bonuses and promotions not best and i not so often play at this casino.

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Gold PlayerGold Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 430
Rated this casino
100
16 July 2014 - 3:57am
#30

I tried this casino only thanks to you guys, because you were giving very positive references on it, and I must agree with you, that I was not disappointed at all. The withdraw was not as flexible as you claimed, but although it was much faster than I have experienced before at any other casino .. and maybe it took a little bit more time because of that I requested the withdrawal at Friday night Smile
So, I deposited exactly 20$ to get 32$ bonus, and launched Thunderstruck and then just rolled and rolled... I remember that I was on amounts like 300-400, but my never-enough-having gambling alterego told me that its still low amount and that I must higher the stake and WIN MORE, so finally I withdrawed 150$ and I was very proud on myself (i think that it was 2nd time in my life, when I requested a withdrawal in a casino - first ratity - and the even better fact is, that I have not reversed the entire withdrawal amount even before its processed by the casino ! ) Joking

And the BEST experience in my online gambling is also with this casino, but this one outgrows ANYTHING i have EVER experienced - at th end of my current "gamblng" bank, I recognized that last 2 deposits I did not claim any bonus, so I tried to ask the support, if he could check, if am I eligible for any, and if yes, then I would ask him to redeem it for me, even if I have lost (played off) all my deposit amount (and claiming any bonus in this phase is quite unusual practice). The support answered, that I am not eligible for any bonus, but DESPITE THAT, he added me another 10$ to my balance. !without any bonus available! (as soon as I was zero with finances, I enjoyed that very much Joking

I think that I will not be the only one, who saw the support giving money out without any reason Smile

The only negative thing is the design of their web page, I dont like it very much, I know that they are 32Red, not 32Blue, but making whole site with red color .. not my cup of tea.

Summary - BEST !

1 member gave thanks for this useful post: CL - klaw

auCL - klaw
StaffStaff
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Location: Sydney
Joined: 3 Mar 2014
Posts: 1229
Thanks given: 2026
Thanks received: 223
16 July 2014 - 4:51am
#31

Nice work on withdrawing and coming away with some money from your win, mrohacek! Thumb Up

1 member gave thanks for this useful post: mrohacek

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks given: 0
Thanks received: 257
Rated this casino
100
18 August 2014 - 1:16pm
#32

32red casino using microgaming and quickfire software. This casino is very popular on different ratings, and many members on different forums think that it is one of the best online casino.
I will start from pluses for this casinos:
+Very good customer support service, live chat it the best solution for players when they need to get help. I never use email customer support, because live chat always was able to help me.
+ Very good and stable software if use downloading application. I am never experience any troubles with this software, and can rate it with only best mark.
+Very fast withdrawals during working days, in most times i am never wait more than 6 hours, but last few withdrawals that i request during weekends was paid only on Monday, this is not good and i am not happy to wait till Monday, when i win at Friday night.
+ Lot of bonuses, every day when i login i see deposit bonus that waiting for me, it is not big amounts with a range 10% - 100%, but since this is daily bonuses, i like it.
Now a bit about minuses:
- Like i said it is appears that casino did not process withdrawals during weekends even on payment systems which is instant - like skrill. It is bad.
Final mark:
Not so many minuses for this casino, while a lot of really positive things and my experience is good. 5 stars will be good mark, but i did not think it is best online casino.

1 member gave thanks for this useful post: CL - klaw

ruALEXRAW
NewbieNewbie
Joined: 30 Aug 2014
Posts: 3
Thanks given: 0
Thanks received: 0
Rated this casino
80
20 September 2014 - 11:24am
#33

good casino, play it for many years, nothing bad to say about him can't

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
100
30 September 2014 - 3:37pm
#34

32 red casino proven very good online casino. I played at this casino many number of times, and always my experience was very good. At all points this casino is really strong, if only their recent stop of processing payouts on weekends is suck, because i found it when made request of withdrawal 400 euros that i won very hard, but after trying to get money instantly on skrill live chat told me that sad news. This is only bad case that happens with me for few years of play at 32 red casino. I realize how great this casino when i won almost 1000 euros playing at immortal romance slot with 3 euro spins. I hit 3 wild reels, and this feature paid me around 800 euros, and i played without any bonus conditions, so i just request withdrawal, and get it within 15 minutes. If casino can pay 1000 euros in 15 minutes, for sure i will be sure that everything is good and my money is safe with this casino. Customer support is also very good, always ready to assist, and always very kind, this is really a pleasure to be a part of this online casino. Will definetely play here, nothing bad to add, only good.

1 member gave thanks for this useful post: CL-Ed

skPeDrone
Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks given: 0
Thanks received: 117
Rated this casino
100
7 November 2014 - 11:42pm
#35

PeDrone’s 32Red Casino Review

Casino Software
This online casino using games created by Microgaming and Quickfire. It is operated by 32Red PLC, which is group consisting of several online casinos and it is very reputable. Personally, to me have not occurred even one serious issue – on the other side, there are uncountable of smoothly solved things towards my satisfaction.

Welcome bonus
Very important and advertisement-capable strength of 32Red. The casino offers on the first player’s deposit to add 32 credits to every 20 credits deposited. S. I have deposited 40 at this casino, and I was glad to claim the 64 as bonus – 104 credits as D+B. It has reasonable 30x wagering requirements. The bonus offer is globally well-known and quite reputable.

Deposits and withdrawals
There are many deposit and withdrawal options, as well as by every Microgaming casino. I used Visa and Skrill, they work fine
In this online casino, I have not managed to payout any funds, unfortunately, so I cannot judge the withdrawal capabilities.

Customer support
Live chat support service is available. Live support representatives are ready to help 24/7, I rate this service absolutely great. During my personal communication with support, the representative was always polite and available.

Gameplay
I played the following games at this casino. I changed the games rarely, but when I started to fall, I began to switch also – will mention only the most played games.
Break da Bank again – 0.09-1.80/spin – most of balance (once got 300$ when 1.80 gave me 3 scatters, then nothing)
Immortal Romance – 0.30/spin (at the end)

Summary
I recommend the casino strongly. The bonus is very worth depositing and service overall is also great. Just recommend – 32Red, raise your payout a little.

1 member gave thanks for this useful post: CL - klaw

aujog
NewbieNewbie
Joined: 24 Jul 2014
Posts: 3
Thanks given: 0
Thanks received: 1
Rated this casino
60
24 December 2014 - 7:54am
#36

i found it hard to win took me over 200 spins before i got free spins on mega moolah isis got hardly nothing in the 20 free spins Sad

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
Thanks given: 3364
Thanks received: 2730
29 December 2014 - 3:30am
#37

Isis is one of Microgaming's most high variance slots. That means that you can go a long time on a losing run then occasionally get a huge win. That style of game suits some people's tastes but its not for everyone.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
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aujog
NewbieNewbie
Joined: 24 Jul 2014
Posts: 3
Thanks given: 0
Thanks received: 1
Rated this casino
60
31 December 2014 - 10:30am
#38

ur right there ed

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 339
Rated this casino
80
5 February 2015 - 6:45am
#39

Well, i am lowering my rating to 4 stars. All withdrawals have 24 hours pending, which can not be canceled + no weekend payouts. This is just sucks.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
Thanks given: 3364
Thanks received: 2730
10 February 2015 - 5:14am
#40

Fair point. I have been meaning to update this review for a while in light of those changes. We have noted the deliberate withdrawal delays and knocked half a star off their rating. I can't understand why they have done this - well actually I can as they will have worked out that they will make more money from players reversing their withdrawals - but I had thought that they were above such cheap casino tactics. 32 Red is still a very good casino, but it is clearly not worthy of a full 5 stars any more.

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bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 339
Rated this casino
80
10 February 2015 - 7:29am
#41

Official version of such changes - to improve casino, and to free CS agents from flushings WD's...Quite strange, since they also told they currently hire more stuff.
I am pretty sure real reason is what you did say. I believe their profits now much more less than it was in past, too many great competitors, which are generally much more better.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 7207
Thanks given: 3364
Thanks received: 2730
10 February 2015 - 11:35pm
#42

Those reasons are rubbish. How can slowing down the withdrawal process improve the casino? If they wanted to save their operators time working on flushing withdrawals they could simply pay them straight away without any human intervention, especially for long time customers. They release an annual report every year as they are a PLC so it would be very easy to look up their profit margins and see if they are declining.

I have no doubt that the real reason is to make more money for their shareholders. It works in two ways - every withdrawal they pay costs them a transaction fee. So if they delay one that they would have paid only for the player to redeposit two days later, and instead the player reverses, they don't have to pay the transaction fees in both directions. And then of course they save more because a lot of those reversed withdrawals will result in the player busting and not withdrawing at all.

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gblia
NewbieNewbie
Joined: 18 Aug 2015
Posts: 1
Thanks given: 0
Thanks received: 1
Rated this casino
100
18 August 2015 - 5:21pm
#43

Hi, I recently joined 32 RED, like the slots, in fact I won a few quid on them decided to withdraw my winnings but I was really dubious about actually getting my winnings into my bank account, as I have heard some horror stories about unscrupulous sites that make lots of excuses to not give you your winnings. But happily 32 RED was not one of those sites as my money was in my bank a few days later, BRILLIANT, so thumbs up to 32 RED.

1 member gave thanks for this useful post: CL-Ed

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
100
20 August 2015 - 11:13am
#44

32 red, one of the best Microgaming Casino's!
there speed with processing withdrawals, is more then amazing! super fast, average is 1 hour to max 2 hours for me always! i love there free tournaments, you can win nice amounts of bonus or real cash:) always fun!
there promotion's are also excellent, 150% welcome bonus, with a fair wagering requirement, that's not so hard to make;) there customer support is what you call Amazing;) very friendly, fast on issue's and more then good with rewarding people with free bonus or some extra spins, they know how to keep players happy in my opinion! never have any issue's with them, i'm always happy there even when i loose because the credit me with nice stuff! all famous and much used payment methods are provided on there website, and cashing out is very easy!
for me an trustful, and excellent casino!

1 member gave thanks for this useful post: CL-Ed

Don't follow me!, I'm Lost too....Smile

bazelmil83
Card SharkCard Shark
Joined: 19 Jan 2015
Posts: 137
Thanks given: 1
Thanks received: 90
Rated this casino
100
26 October 2015 - 4:52pm
#45

At 32 Red Casino'm an active player over four years, and now I play often so that with you can share just a good experience with this casino. It is a trusted casino, whose door opened 11 years ago and are very reliable in terms of transactions and relationship with the players. This casino using Microgaming software checked, but next to it there are also many other games which manages equally successful NextGen software, for now it is a great combination, and there's nothing I would change. As I said here I play about four years, and during that time I have paid over 1000+ in various promotions. The most money at 32Red paid at the time of Christmas, because then their promotion of the richest and most valuable prizes. Excellent casino and most of my score for quality.

1 member gave thanks for this useful post: CL - klaw

devarver
GamblerGambler
Joined: 27 Jun 2016
Posts: 94
Thanks given: 5
Thanks received: 99
Rated this casino
80
3 July 2016 - 11:48am
#46

I have been playing here for about 10 years. It has long been my favorite casino and the best there was concerning reliability, payout time and customer service. But this has changed dramatically...with several sites emerging which have more game selection, equal support and faster withdrawals, 32red cannot compete anymore. By introducing thr 24-hour pending period, they further lowered their standards. I have become an occasional depositor but had been a frequent depositor before that. What still makes me play here, is the reliability, good support and frequent match bonuses (although many of them are just 10-20%, but they go up to 100% as well). So all in all, I give it 3.5 out of five stars. It's still a very good casino, although not the best anymore.

1 member gave thanks for this useful post: CL - klaw

lvblck
Fortune HunterFortune Hunter
Location: The North
Joined: 6 Apr 2016
Posts: 1914
Thanks given: 108
Thanks received: 487
Rated this casino
80
26 October 2016 - 1:48am
#47

I have two experiences at this casino, one was a while ago and one just yesterday. The first experience was with their no deposit bonus and I had no luck with it. But yesterday I received their welcome bonus offer and decided to claim it. I really liked that for 40€ deposit I got 64€ bonus with 40x wagering, for me that seemed like a really friendly offer, given in mind that the game selection is really nice. Also I spoke with their live chat and support was really nice to me, I didn't have to wait at all and today I got mail that I have gotten up to the next loyalty tier. I really had a great time even though I didn't win and I will definitely play there again.

1 member gave thanks for this useful post: CL - klaw

alDejan Sabli
FreerollerFreeroller
Dejan Sabli's picture
Joined: 29 Oct 2016
Posts: 12
Thanks given: 0
Thanks received: 10
Rated this casino
60
9 November 2016 - 4:05pm
#48

Was the best downloaded Microgaming casino to play at for two years ago but now it is no longer that. Very disappointed to see that 32Red is so bad nowadays. Was my favorite casino when they offered good bonuses and fast withdrawals. Now you have to wait up to 4-5 banking days for the withdrawal to reach your bank account. The loyalty program is too nowadays so rubbish if you compare to the history.

1 member gave thanks for this useful post: CL - klaw

gbslotking
NewbieNewbie
Joined: 24 Feb 2017
Posts: 1
Thanks given: 0
Thanks received: 1
Rated this casino
20
24 February 2017 - 10:35pm
#49

32Red for me is one of the worst sites I have ever played spent £10,000s had only one decent little win to start with then nothing since! The slots compared to their rivals in my experience are a joke suggest you don't stake more than £2 a spin if you do decide to play. Too many free offers and corporate sponsorship somebody has to pay for this?

1 member gave thanks for this useful post: CL - klaw

kzTimur
Card SharkCard Shark
Joined: 18 Sep 2017
Posts: 138
Thanks given: 1
Thanks received: 7
25 September 2017 - 6:34pm
#50

perfect casino, huge amount of games and clean reputation for a years. played it since 2007

idbossulo
Silver PlayerSilver Player
bossulo's picture
Location: INDONESIA
Joined: 7 Oct 2017
Posts: 437
Thanks given: 175
Thanks received: 170
Rated this casino
60
13 October 2017 - 2:27am
#51

since I played with them. I did not hit a single feature. they have a good welcom bonuse that should be tried

1 member gave thanks for this useful post: CL - klaw

"The big one" for my live in the future

idPharidodot
Silver PlayerSilver Player
Pharidodot's picture
Location: Indonesia
Joined: 20 Oct 2017
Posts: 413
Thanks given: 132
Thanks received: 146
Rated this casino
60
1 November 2017 - 3:31pm
#52

once tried my luck at 32Red casino by taking deposit bonus, wish i could break the eggs play on microgaming, early very good indeed, all goes as you wish, fund start developing, till 2 day i play microgaming, but somehow suddenly start condition changed, but I always play with min, (I special min bet Joking ) and the result is im loss again ,, 32red added my nighmare with microgaming,Out of my misfortune with microgaming, I fairly judge 32red is a great place to play microgaming, even though I'm out of luck with them

1 member gave thanks for this useful post: CL - klaw

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